---
description: Busca información actualizada sobre Zoho Assist en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zoho Assist con productos similares hasta encontrar la opción adecuada.
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title: Zoho Assist: precios, funciones y opiniones | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para teletrabajar](/directory/1699/remote-work/software) > [Zoho Assist](/software/9913/zoho-assist)

# Zoho Assist

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> Ayuda rápidamente a clientes remotos a través de sesiones de soporte remoto asistidas basadas en web y gestiona equipos remotos sin esfuerzo a través del acceso remoto desatendido.
> 
> Veredicto: 1422 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 1422 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zoho
- **Constitución**: 1996

## Contexto comercial

- **Precio inicial**: EUR 480,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Detalles de precios**: Prueba gratuita de 15 días, soporte remoto y planes de acceso desatendido en diferentes niveles
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, búlgaro, chino, coreano, español, francés, inglés, italiano, japonés, neerlandés, portugués, sueco
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- API
- Acceso desatendido
- Acceso móvil
- Acceso remoto y monitoreo
- Alertas y notificaciones
- Anotaciones
- Archivos de audio y vídeo bidireccionales
- Audio/vídeo HD
- Autenticación
- Captura de pantalla
- Chat de vídeo
- Chat en tiempo real
- Chat en vivo
- Chat y mensajería
- Comunicación multicanal
- Conferencias
- Control/Acceso remoto
- Controles o permisos de acceso
- Copia de seguridad y recuperación
- Creación de informes y estadísticas

## Integraciones (en total: 17)

- Freshdesk
- Google Workspace
- JIRA Service Management
- Jira
- ManageEngine Endpoint Central
- ManageEngine Mobile Device Manager Plus
- ManageEngine ServiceDesk Plus
- ManageEngine ServiceDesk Plus MSP
- Microsoft Teams
- ServiceNow
- Slack
- Spiceworks Cloud Help Desk
- Zendesk Suite
- Zoho Bookings
- Zoho Desk

… y 2 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Herramientas para teletrabajar](https://www.getapp.cl/directory/1699/remote-work/software)

## Categorías relacionadas

- [Software de ITSM](https://www.getapp.cl/directory/292/it-service-management-itsm/software)
- [Programas para asistencia remota](https://www.getapp.cl/directory/563/remote-support/software)
- [Software para Proveedores de servicios (MSP)](https://www.getapp.cl/directory/645/managed-service-providers-msp/software)
- [Herramientas para teletrabajar](https://www.getapp.cl/directory/1699/remote-work/software)
- [Software de escritorio remoto](https://www.getapp.cl/directory/1731/remote-desktop/software)

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3. [AnyDesk](https://www.getapp.cl/software/120039/anydesk) — 4.6/5 (1787 reviews)
4. [Supremo Remote Desktop](https://www.getapp.cl/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews)
5. [ISL Light](https://www.getapp.cl/software/114883/isl-light) — 4.7/5 (779 reviews)

## Opiniones

### "Reliable and Easy-to-Use Remote Support Solution" — 5.0/5

> **Ali** | *20 de mayo de 2026* | Software informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Easy remote access and setup&#10;Stable and fast remote connection&#10;Simple and clean user interface&#10;Works well for remote support and troubleshooting&#10;Unattended access feature is very useful
> 
> **Puntos en contra**: Occasional lag or connection drops during long sessions&#10;Mobile app experience could be smoother&#10;Some advanced features are limited on lower plans&#10;Interface can feel slightly outdated in some sections&#10;File transfer speed is sometimes slow&#10;Initial setup for unattended access can be confusing
> 
> My overall experience with Zoho Assist has been positive. It is easy to set up, reliable for remote access, and works well for troubleshooting and managing devices remotely. The connection quality is generally stable, and features like unattended access, file transfer, and browser-based sessions make remote support more convenient.

-----

### "Zoho for begginers" — 4.0/5

> **Ulysses** | *19 de mayo de 2026* | Telecomunicaciones | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point. For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand troubleshooting entirely frictionless.
> 
> **Puntos en contra**: While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable.
> 
> Overall Verdict: A Dependable Workhorse with Exceptional Value&#10;My overall experience with Zoho Assist has been highly positive, cementing its place as a reliable, go-to tool for cloud-based remote support and unattended endpoint management. While it might not have the hyper-fluid screen-mirroring frame rates of some specialized, heavy-duty desktop applications, it more than makes up for it in sheer utility, ease of deployment, and cross-platform flexibility.&#10;&#10;For an IT professional, helpdesk agent, or managed service provider (MSP), it acts as a dependable workhorse that gets the job done without overcomplicating the workflow or draining the budget.

-----

### "Zoho review" — 3.0/5

> **Patricia** | *25 de enero de 2025* | Contabilidad | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: That I could work on a return and when I get to office its ready to print or whatever needs done
> 
> **Puntos en contra**: I have to leave my computer on at office
> 
> Fair to Good I like that i actually login to the program I am using

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### "Reliable and Secure Remote Support Solution for Our Business" — 5.0/5

> **JUAN OSCAR** | *17 de febrero de 2026* | Medios de difusión | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Zoho Assist has been a great addition to our business. The remote connections are secure, stable, and easy to manage. The unattended access feature works very well and has improved our efficiency. Setup was simple, and the pricing is fair for the value provided. Highly recommended for businesses needing reliable remote support.
> 
> **Puntos en contra**: The initial setup of advanced features can take some time to fully understand, but once configured, the platform runs very well.
> 
> Our overall experience with Zoho Assist has been very positive. We use it regularly to support clients and manage multiple systems remotely, and it has improved our operational efficiency. The connections are secure and stable, which gives us confidence when accessing sensitive systems. It has become an essential tool in our daily workflow, and it delivers good value for the price.

-----

### "Excellent Remote Access Tool for IT Support Teams" — 5.0/5

> **Mintu** | *30 de mayo de 2026* | Servicios financieros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Zoho Assist is a reliable and user-friendly remote support tool with excellent performance and security. It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support. The platform is cost-effective, easy to use, and has greatly improved our support team's productivity. Highly recommended.
> 
> **Puntos en contra**: There are occasional minor delays when connecting to remote devices on slower networks, and some advanced features have a learning curve for first-time users. However, these are relatively minor issues and do not significantly impact the overall experience.
> 
> Our overall experience with Zoho Assist has been very positive. It has made remote troubleshooting and device management much more efficient by providing secure and reliable remote access. The platform is easy to use, offers useful features such as unattended access and file transfer, and helps resolve issues quickly. It has improved our support team's productivity while providing excellent value for the cost.

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