--- description: Busca información actualizada sobre Zoho Assist en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zoho Assist con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de ITSM](/directory/292/it-service-management-itsm/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.cl/software/9913/zoho-assist Página: 1 de 61\ Siguiente: [Página siguiente](https://www.getapp.cl/software/9913/zoho-assist?page=2) > Ayuda rápidamente a clientes remotos a través de sesiones de soporte remoto asistidas basadas en web y gestiona equipos remotos sin esfuerzo a través del acceso remoto desatendido. > > Veredicto: 1491 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 1491 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: EUR 480,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Detalles de precios**: Prueba gratuita de 15 días, soporte remoto y planes de acceso desatendido en diferentes niveles - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, chino, chino tradicional, coreano, español, francés, inglés, italiano, japonés, neerlandés, portugués, sueco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - API - Acceso desatendido - Acceso móvil - Acceso remoto y monitoreo - Alertas y notificaciones - Anotaciones - Archivos de audio y vídeo bidireccionales - Audio/vídeo HD - Autenticación - Captura de pantalla - Chat de vídeo - Chat en tiempo real - Chat en vivo - Chat y mensajería - Comunicación multicanal - Conferencias - Control/Acceso remoto - Controles o permisos de acceso - Copia de seguridad y recuperación - Creación de informes y estadísticas ## Integraciones (en total: 17) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk … y 2 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de ITSM](https://www.getapp.cl/directory/292/it-service-management-itsm/software) ## Categorías relacionadas - [Software de ITSM](https://www.getapp.cl/directory/292/it-service-management-itsm/software) - [Programas para asistencia remota](https://www.getapp.cl/directory/563/remote-support/software) - [Software para Proveedores de servicios (MSP)](https://www.getapp.cl/directory/645/managed-service-providers-msp/software) - [Herramientas para teletrabajar](https://www.getapp.cl/directory/1699/remote-work/software) - [Software de escritorio remoto](https://www.getapp.cl/directory/1731/remote-desktop/software) ## Alternativas 1. [TeamViewer ONE](https://www.getapp.cl/software/90948/teamviewer) — 4.6/5 (11641 reviews) 2. [Slack](https://www.getapp.cl/software/91563/slack) — 4.7/5 (24203 reviews) 3. [AnyDesk](https://www.getapp.cl/software/120039/anydesk) — 4.6/5 (1798 reviews) 4. [Supremo Remote Desktop](https://www.getapp.cl/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [ISL Light](https://www.getapp.cl/software/114883/isl-light) — 4.7/5 (779 reviews) ## Opiniones ### "Customer Service best friend" — 5.0/5 > **Mendy** | *17 de julio de 2026* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ease of use, simple to direct clients to use for a great CS experience. Inexpensive for the value. and great connection > > **Puntos en contra**: Not sure on software update frequency. First-time connection issue. Once that was sorted out no issues after. > > Zoho is a great platform to connect to your clients for one on one customer support. Zoho is very easy to use and master in a very short time. The customer support you can offer your clients while using Zoho is level 1 top tier ----- ### "Trial Extension Request" — 5.0/5 > **Usuario verificado** | *16 de julio de 2026* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I liked is that it's a solution for both attended and unattended remote support. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. > > **Puntos en contra**: So far, it meets all my expectations. For this reason, I request an extension of the trial version, please. > > Overall, Zoho Assist provides attended and unattended remote support, which is quite important for my company: chat, video, and calls. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20 de febrero de 2026* | Internet | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Puntos en contra**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "Other softwares don't even come close to Zoho" — 5.0/5 > **Trevor** | *23 de mayo de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have a small business, and Zoho Assist helps me so much. The value for money is amazing, since I use the free account I'm able to not only connect remotely but I can have a few computers on unattended access so I can help whenever. We have multiple branches and being able to jump on and assist is a Godsend. It's so easy to use, I have people who are not computer savvy able to use it and it just works. The connection is stable, never having any connection issues at all. > > **Puntos en contra**: Honestly, nothing. I don't like that it's always asking me to pay for it, but I think they finally got me today and I'm going to upgrade to the $18 plan as one pro user, and no unattended access except the free ones. > > Overall, my experience has been a good one. I needed a program that I could jump on, send a link and access a computer remotely without needed excess drivers and other random things installing in the background, just a few buttons and I'm connected. I tried using other programs but they seem like they were made in the 80s compared to this. ----- ### "A Reliable and Secure Remote Desktop Solution For Business" — 4.0/5 > **Phalla** | *30 de agosto de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We've been using Zoho Assist for remote support meeds and it has proven to be very instrumental. The connection is fast, secure and no lagging. It helps when connecting with customer devices to help them configure/troubleshoot or setup software which is convenient and saves time. It maks handling IT maintenance flawless thanks to unattended remote access capabilities. It's compatible with most devices and works across all operating systems making it ideal for business use. > > **Puntos en contra**: While it's a great tool, it doesn't come without a few shortcomings. I don't like the file transfer limits and often forces users to zip files for smooth transfer. Also the built-in chat feature isn't as functional and needs revamp. > > As an App Developer, Zoho Assist has been resourceful as it makes to possible to connect to customer/user device and help in configuration of software. It saves time and is convenient because I can handle issues at the comfort of my office or home. ----- Página: 1 de 61\ Siguiente: [Página siguiente](https://www.getapp.cl/software/9913/zoho-assist?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/9913/zoho-assist) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados