Slack

Availability. Simplicity. Instant transferability between devices. Customizability (yes, it's a word).

One of my favorite pieces though is the ability to integrate so many other applications into and out of it. Get to that more in a moment...

This is petty but one of the largest issues I run into is when in the office and have Slack running on both my iPhone and my MacBook, sometimes I miss important, timely messages due to device priority. If the laptop screen is still open and I'm only a room or two over in another meeting, my phone will not receive the messages from the laptop until my screen times out and the rests.

I like how easy the software is to use. It's very intuitive for anyone who has used a messaging app before. Another feature that is valuable for us is the ability to add employees to only certain channels. We have a diverse team that doesn't need to be involved in every conversation.

I wish that some of the pro level features were available for the free version. It is cost prohibitive for us to pay for the pro version. For example, we often run into an issue when trying to search for things that are far back in a channel. Slack only allows us to go back so far. Therefore, we lose important communication. Also, the nature of the Slack channels allows things to get easily lost. As team members, comment and change the subject important pieces of information get buried before everyone sees it.

- Allows superb enterprise-level communication.
- Integrates with other software seamlessly and allows productivity to be maximized.
- Allows simple tasks/interactions to be automated - which ultimately saves time per user & organization.
- Great user interface on desktop, web & mobile app.
- Lots of functionality available - in terms of user groups/channels.

- Initially, it takes some time to get used to fully. Although eventually its worth getting used to!
- It doesn't work perfectly on slow wi-fi but that's understandable and area dependant.
- Doesn't show user/contact last seen as it time specific.
- If you have alot of groups/channels you can possibly miss priority messages if your settings are not adjusted to bring messages to the top. Although this can be customised to your liking and only is a problem initially.

Slack can be considered as a project management tool. Slack provides both mobile version and desktop version applications where the mobile version is installed in the mobile phone so that whatever may be the situation user may not miss any important information about the project instantly. While the desktop version helps to transfer files of the working project easily while working on the project. Slack provides the facility to share the files, folders, audio and video clips, links. there are private and public channels in slack. Users can be added to these channels and if the users prefer they can have their own personal chats through slack. The emojis, stickers, GIF are also added In Slack to provide better user experience and attract the users with its familiar look to most of the social media or texting apps.

In order to use Slack users need to have a proper network connection. Without proper network coverage, Slack won’t work. Sometimes messages won’t be delivered to the other side after a selected time(10 PM). Unless the user sets his or her state into active user won’t receive notifications after 10 pm. If the state is away then the messages sent after 10 pm won’t be delivered till the next morning. Because of this sometimes users may miss some important messages. It is both an advantage and a disadvantage too. There is no mechanism to know whether the receiver read the message or not once a message is sent. The sender has to wait until other messages come from the receiver acknowledging that the receiver read the message.