Sobre isolved

Nómina, administración de beneficios, tiempo y asistencia y datos de RR. HH. totalmente integrados y listos para el acceso. Todos los datos de los empleados que son importantes, los que necesitas comúnmente y los críticos para la misión, en un solo lugar. Antes de iSolved, la nómina, la administración de beneficios, los RR. HH. e incluso el tiempo y la asistencia eran partes separadas que requerían exportación, importación, entrada de datos duplicados, recursos separados, software e inicios de sesión. iSolved cambia todo eso. Es una solución completamente integrada: datos, nómina, administración de beneficios, tiempo y RR. HH.


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isolved

3,9 (501)
VS.

Precio inicial

No se han encontrado precios
No se han encontrado precios

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

153
112

Integraciones

13
No se han encontrado integraciones

Facilidad de uso

3,9 (501)
4,0 (55)

Relación calidad-precio

3,8 (501)
3,9 (55)

Atención al cliente

3,7 (501)
3,9 (55)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

3,9 /5
(501)
Relación calidad-precio
3,8/5
Funciones
3,9/5
Facilidad de uso
3,9/5
Asistencia al cliente
3,7/5

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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 501
Heidi E.
Heidi E.
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Multiple Features

Revisado el 06-08-2018

Puntos a favor

- Forcasting PTO for current and upcoming year. Helps for planning vacations.
- Preview Paycheck. Can see the potential breakdown of pay before pay day.
- Multiple options for clocking in and lunch breaks.

Puntos en contra

You can access the website via mobile or app but they don’t have all features available.

Chinda
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

change is constant..

Revisado el 05-12-2023

I have made some really great partners from Isolved.

I have made some really great partners from Isolved.

Puntos a favor

this is a very easy system to use and has great learning videos to answer many questions you may have. Isolved has great reminders and offers good support on many reports and deadlines.

Puntos en contra

I would like to see better follow up and quicker answers for cases that are put in. I would like to have access to SME (subject matter experts) that I can go to get my answers right away.

Alternativas consideradas

Paycom

Razones para elegir isolved

I changed jobs and love my new job her. I love the challenge and ownership of this position.

Software anterior

Paycom

Respuesta de isolved

Hello Chinda! We appreciate you taking the time to leave this review of isolved. I have shared your feedback with our customer service team about your wishes to have a dedicated support representative.

Lisa
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Isolved is Intuitive

Revisado el 05-02-2024

Since becoming an Isolved customers I saved time and energy on many tasks.

Since becoming an Isolved customers I saved time and energy on many tasks.

Puntos a favor

Employee engagement through the Icloud platform, giving them the ease of seeing paystubs, timesheets and time off.

Puntos en contra

Creating of my own special custom reports.

Chrissy
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Horrible Customer Service

Revisado el 03-12-2019

The product is fine if you want something mediocre. I have been searching for other payroll...

The product is fine if you want something mediocre. I have been searching for other payroll companies and found a few that are far much better. I recommend PDS VISTA for an MEO type of employer. I am not an ADP fan, but I believe that would also be much better too. This is not worth the savings in my opinion.

Also, iSolved purchase Encore back in July, I believe. Since July, I had been asking for demo's in which i received no response other than a short 2 minute demo on their website. When I was finally contacted by iSolved to switch the product over, they only gave me two weeks to switch. Did not provide any demos because I was told that they will switch me and then train me. The data converted was a mess and the implementation team did absolutely no research on our company. Our date files are a mess and our retirement company still has not received a completed file from iSolved. At this time, I still have not received a demo on the other products I initially asked about. They just switch me over and dropped me.

Puntos a favor

We have multiple companies (multiple FEIN's) and it is nice to have every employee in one spot.

Puntos en contra

This product is not the best if you have an MEO with multiple locations with separate bank accounts. The system requires that you run a payroll for every bank account instead of one payroll per company. We were forced onto this software once iSolved bought out Sage Encore. The Encore platform was much easier to use in regards to processing payroll. In Encore, it took me 30 minutes (at the most) to process payroll. On iSolved, it takes me about 3 hours.

Employees must have an email to access their paystubs.

Customer Service is absolutely horrible. You DO NOT have a dedicated account manager. Your emails/phone calls are sent to a hub to where you are waiting at least 30-45 minutes on the phone or you never receive a response from an email. I have employees who have not received a paycheck, no response from iSolved and no assistance from them either. It is the absolute worst.

Talitha
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Easy Payroll Processing

Revisado el 08-12-2023

Overall it works great for our organization. It does what it's supposed to do and has hiccups like...

Overall it works great for our organization. It does what it's supposed to do and has hiccups like any software.

Puntos a favor

We love using iSolved to process our payrolls. It's super easy. The system is eaasy to navigate and find what you're looking for as well as find help articles when needed.

Puntos en contra

They have changed the Self-Service login over the past year and taken away our access to reset passwords at the client level. This has been very frustrating for our staff because we have to wait for our customer service rep to take care of it and often times the links expire before the employee can use them. Sometimes when they do updates to the system, critical reports get changed and clients aren't notified. This caused an audit issue for our agency last year and isolved hasn't been able to fix the report.

Alternativas consideradas

Paycom, ADP Workforce Now, Workday HCM y Paycor

Razones para elegir isolved

Evolution was no longer being supported by the developer so we had to change systems.

Razones para cambiar a isolved

Pricing and the ability to allocate our grants correctly.

Respuesta de isolved

Hello Talitha! Thank you for leaving this review of isolved. We are thrilled to hear that isolved has helping you with processing payroll.

As far as your feedback on the constant updates and self service login, I have sent this to our customer support team so we can so we can take the corrective steps to improve our services.

Mostrando 5 opiniones de 501 Todas las opiniones

Preguntas frecuentes sobre isolved

He aquí algunas preguntas frecuentes sobre isolved.

Los clientes habituales de isolved son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

isolved admite los siguientes idiomas:

inglés

isolved admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

isolved se integra con las siguientes aplicaciones:

321Forms, Attendance Enterprise, CIC Plus, CareerPlug, Efficient Hire, Employee Navigator, EverythingBenefits, NCR Aloha, OnShift, POSitouch, TurboTax Business, WellSky Personal Care, ZayZoon

isolved ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica

Categorías relacionadas

Ver todas las categorías de software encontradas para isolved.