Geckoboard
Sobre Geckoboard
Geckoboard es un software de tablero de oficina en pantalla grande rápido y fácil de configurar. Está diseñado para equipos de asistencia al cliente, ventas, marketing, productos y comercio electrónico de empresas en línea para obtener una vista en tiempo real de las métricas clave y el progreso de los objetivos para que puedan optimizar su trabajo, alcanzar sus objetivos y reaccionar a los problemas más rápidamente. Es una declaración imperdible de intenciones y propósitos.
Geckoboard se puede configurar en minutos, ya que se conecta directamente con las herramientas que usas todos los días; simplemente elige tus métricas y cómo quieres que se visualicen, sin necesidad de un desarrollador. Los conectores de datos incluyen Salesforce, Zendesk, Spreadsheets, Google Analytics, Hubspot, Intercom, Mailchimp y Mixpanel.
La funcionalidad de gestión de pantalla también asegura que puedas transmitir tableros de manera fácil y rápida a una gran pantalla de TV de oficina y que edites los tableros que se muestran en forma remota. Los tableros están diseñados para maximizar la claridad a distancia, para que puedas ver el progreso en comparación con las métricas y objetivos clave de un vistazo.
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Opiniones
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- Sector: Seguros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good product
Revisado el 14-06-2022
Allowed us to easily visualize our performance.
Allowed us to easily visualize our performance.
Puntos a favor
Easy to set up, cost effective and goof support team
Puntos en contra
Some modules can take a bit of time to load but not sure if this is on Geckoboard's side
Respuesta de Geckoboard
Thanks for your review Daniel - we really appreciate it. We'd be keen to know which modules are taking longer to load, please drop us an email at [email protected] so we can look into this for you. Thanks again!
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Enabling a data driven culture!
Revisado el 06-11-2015
At some point almost 2 years ago we realized that we needed to make the information from our 30+...
At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone. It made no sense asking people to go into individual apps to run reports and/or look at data.
After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Why? Well because it solved our problem right then and there and required a minimal time to setup and to connect with our current systems (we have 10 that have direct integration with Geckboards and for the others we use custom widgets).
We now have 14 TVs (48") scattered across the office displaying strategical information about our system, customers, performance, etc. Each dashboard is created taking in mind the teams that are around so that we can show the most relevant information. For example around the customer service team we display metrics from ZenDesk (customer service), Salesforce (sales / implementations), Basecamp (current implementations) and New Relic (application health). This has enabled our customer service team to know what's going on at any given point.
On top of this Geckoboard has some great case studies (https://www.geckoboard.com/learn/case-studies/#.Vjy3b66rQUE) that you can use to learn more about how other organizations are reaching a higher employee engagement by using dashboards and a data driven culture.
From a technical perspective we use Raspberry Pi (the newer ones) to power the dashboards on the TVs.
In conclusion this is a great tool that has brought big changes to the company. I would strongly recommend it to anyone that's serious on sharing data with their team.
Disclaimer: I have no relationship to Geckoboard other than being a VERY happy customer.
Puntos a favor
- Out of the box integration with some of the most popular systems out there (almost 70 as of now).
- Ease of use to setup the dashboards. Basically point and click.
- Beautiful widgets that make looking at a dashboard enjoyable (if seen some things out there that give you nightmares when you look at them).
- Advanced options that allow integrations with your own in house systems via simple JSON pushes or pulls.
- Easy to setup rotation between different dashboards (they call them loops).
- Excellent customer service.
Puntos en contra
- I think that it's gotten a bit pricey (we signed up early on so we have a better price) for newer companies to jump onboard.
- The documentation can be improved. Sometimes you add a Widget but you don't really know what parameters are used to pull the data behind the scenes.
- Need to have more granular options in times between loops. Currently offer 10s, 20s, 30s, 1 min, 5 min. Should have an option to setup X minutes (or at least every minute for the first 10 minutes).
- Sector: Empleo y contratación
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good dashboard tool
Revisado el 04-04-2023
Puntos a favor
The possibility to group widgets with dashboard is super useful and makes the data look very clear and easy to see. Data integration with Salesforce is the main thing we were looking for and Geckoboard does it very well.
Puntos en contra
The data can sometime take a while to load when creating widgets and sometimes fail after a few minutes making it a bit long to create them. Some widgets also sometime fail to load with no apparent reason when displayed on the TV. Would be great to be able to move widgets from one dashboard to another without having to delete/recreate it every time.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A clearer picture of your business
Revisado el 13-06-2022
- Topline information summarised in an instant
- Live sales tracking
- Able to compare week-on-week...
- Topline information summarised in an instant
- Live sales tracking
- Able to compare week-on-week data
- Forecasting
Puntos a favor
Geckoboard is super easy to use. Thanks to its integration with several APIs, it is an extremely powerful SAAS software that can really help any business gain a deeper understanding of their business in only. few steps - be it through website performance and analytics tools, through to sales tracking with visual summaries. This is now the second company I've introduced Geckoboard to and I could not be happier!
Puntos en contra
I think the fact that spreadsheets lose their formatting in the integration process can be problematic and confusing for the user at first. The spreadsheets are definitely harder to navigate when you are setting up the cells Geckoboard needs to be navigating somewhere. Also a better Instagram connection is needed, although I understand that is down to Meta.
Respuesta de Geckoboard
Thanks so much for your review Jonathan. We're always keen to hear about your experiences with our integrations and spreadsheets, in particular, is one we continually work on. I've passed your comments over to the Product team to review. Thanks!
- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Nice one stop solution for dashboard metrics
Revisado el 21-11-2018
Puntos a favor
Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.
Puntos en contra
The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!
Preguntas frecuentes sobre Geckoboard
He aquí algunas preguntas frecuentes sobre Geckoboard.P. ¿Qué tipo de planes de precios ofrece Geckoboard?
Geckoboard ofrece los siguientes planes de precios:
- A partir de: US$35,00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Geckoboard?
Los clientes habituales de Geckoboard son:
2-10, 11-50, 51-200, 201-500
P. ¿Qué idiomas admite Geckoboard?
Geckoboard admite los siguientes idiomas:
inglés
P. ¿Geckoboard es compatible con dispositivos móviles?
Geckoboard admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Geckoboard?
Geckoboard se integra con las siguientes aplicaciones:
ActiveCampaign, Airbrake, Aircall, Amazon CloudWatch, Amazon EC2, Amazon Redshift, Amplitude, AppFigures, Baremetrics, Basecamp, Buffer, Campaign Monitor, Chargify, ChartMogul, Chartbeat, Delighted, Dixa, Flurry, FreshBooks, Freshdesk, Freshservice, GitHub, GoSquared, Google Ads, Google Analytics 360, Google Calendar, Google Sheets, Gorgias, Help Scout, Heroku, Highrise, HubSpot CRM, Instagram, Intercom, Jira, Klaus, Klaviyo, LinkedIn for Business, Mailchimp, MariaDB, Mention, Meta for Business, Microsoft Excel, Mixpanel, MySQL, New Relic, PagerDuty, PayPal, Pingdom, Pipedrive, Pivotal Tracker, PostgreSQL, ProfitWell, QuickBooks, Recurly, Salesforce Sales Cloud, SatisMeter, SendGrid, Shopify, Stripe, Trello, Twilio, Wistia, YouTube, Zapier, ZenDesk Chat, Zendesk Suite, Zendesk Suite, Zendesk Talk, data.ai Intelligence, monday.com
P. ¿Qué tipo de asistencia ofrece Geckoboard?
Geckoboard ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Geckoboard.
