Geckoboard
Sobre Geckoboard
Geckoboard es un software de tablero de oficina en pantalla grande rápido y fácil de configurar. Está diseñado para equipos de asistencia al cliente, ventas, marketing, productos y comercio electrónico de empresas en línea para obtener una vista en tiempo real de las métricas clave y el progreso de los objetivos para que puedan optimizar su trabajo, alcanzar sus objetivos y reaccionar a los problemas más rápidamente. Es una declaración imperdible de intenciones y propósitos.
Geckoboard se puede configurar en minutos, ya que se conecta directamente con las herramientas que usas todos los días; simplemente elige tus métricas y cómo quieres que se visualicen, sin necesidad de un desarrollador. Los conectores de datos incluyen Salesforce, Zendesk, Spreadsheets, Google Analytics, Hubspot, Intercom, Mailchimp y Mixpanel.
La funcionalidad de gestión de pantalla también asegura que puedas transmitir tableros de manera fácil y rápida a una gran pantalla de TV de oficina y que edites los tableros que se muestran en forma remota. Los tableros están diseñados para maximizar la claridad a distancia, para que puedas ver el progreso en comparación con las métricas y objetivos clave de un vistazo.
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- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Geckoboard is the best dashboard tool, let alone cloud base software , I've ever used!
Revisado el 11-10-2017
Puntos a favor
No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.
Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Enabling a data driven culture!
Revisado el 06-11-2015
At some point almost 2 years ago we realized that we needed to make the information from our 30+...
At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone. It made no sense asking people to go into individual apps to run reports and/or look at data.
After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Why? Well because it solved our problem right then and there and required a minimal time to setup and to connect with our current systems (we have 10 that have direct integration with Geckboards and for the others we use custom widgets).
We now have 14 TVs (48") scattered across the office displaying strategical information about our system, customers, performance, etc. Each dashboard is created taking in mind the teams that are around so that we can show the most relevant information. For example around the customer service team we display metrics from ZenDesk (customer service), Salesforce (sales / implementations), Basecamp (current implementations) and New Relic (application health). This has enabled our customer service team to know what's going on at any given point.
On top of this Geckoboard has some great case studies (https://www.geckoboard.com/learn/case-studies/#.Vjy3b66rQUE) that you can use to learn more about how other organizations are reaching a higher employee engagement by using dashboards and a data driven culture.
From a technical perspective we use Raspberry Pi (the newer ones) to power the dashboards on the TVs.
In conclusion this is a great tool that has brought big changes to the company. I would strongly recommend it to anyone that's serious on sharing data with their team.
Disclaimer: I have no relationship to Geckoboard other than being a VERY happy customer.
Puntos a favor
- Out of the box integration with some of the most popular systems out there (almost 70 as of now).
- Ease of use to setup the dashboards. Basically point and click.
- Beautiful widgets that make looking at a dashboard enjoyable (if seen some things out there that give you nightmares when you look at them).
- Advanced options that allow integrations with your own in house systems via simple JSON pushes or pulls.
- Easy to setup rotation between different dashboards (they call them loops).
- Excellent customer service.
Puntos en contra
- I think that it's gotten a bit pricey (we signed up early on so we have a better price) for newer companies to jump onboard.
- The documentation can be improved. Sometimes you add a Widget but you don't really know what parameters are used to pull the data behind the scenes.
- Need to have more granular options in times between loops. Currently offer 10s, 20s, 30s, 1 min, 5 min. Should have an option to setup X minutes (or at least every minute for the first 10 minutes).
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
We have used Geckoboard and its good, but lack some connectors. More connectors to Office365...
Revisado el 19-12-2022
Good, Always very helpful support. For now we are not use it, but we will use it again if there are...
Good, Always very helpful support. For now we are not use it, but we will use it again if there are more connectors to Office365, The platform we use a lot
Puntos a favor
Easy to use and looking good without lot of Work. Give it 10 min and you are up and running. And some days if you want to use more advance features.
Puntos en contra
More connectors and also lack of custom data to extract. But I think its not only a Geckobord problem. Its lack of API information from the sources?
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easy and Simple for our SME
Revisado el 15-06-2022
Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and...
Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and project business performance.
Puntos a favor
It's really easy for us to project those key metrics that run our business. We are by no means tech guys and it's the spearhead data that helps managers continually improve
Puntos en contra
On the roadmap but duplicating dashboards would have been helpful early days. Some of the widget creation is a bit repetitive especially of data moves in an excel spreadsheet. Minor moan! For us as well we could do with a data connection to Zoho.
Respuesta de Geckoboard
Hi Dan,
Thanks so much for your review - really appreciated.
Absolutely get the need for duplicating dashboards, it's very much on our radar. We've shared your other comments around widget creation from a spreadsheet and the need for Zoho with our product team for consideration.
Thanks again :)
- Sector: Comercio minorista
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
A fantastic platform for the creation of dashboards
Revisado el 26-05-2022
In addition to keeping tabs on our major objectives, we've also used it to foster some healthy...
In addition to keeping tabs on our major objectives, we've also used it to foster some healthy competition among our staff members. The names of employees, along with their current distance from a goal number, are displayed on a massive screen that is occasionally set up in the conference room at our company on occasion. It stirs up just the right amount of competitive camaraderie.
Puntos a favor
Even for people who don't like to look at data, the user interface is appealing to the eye. It is an excellent choice if you are looking for a high-level data-sharing platform for small to medium-sized businesses or corporations to meet your needs. The greater the number of miles that separate each team, the better. Smaller organizations, as well as those that don't need to explain complicated data to people who aren't familiar with the data source, would be less suitable candidates for this solution.
Puntos en contra
Outside of presenting goals, this tool doesn't have a whole lot of other uses. In addition, there are not a lot of options available to choose from when it comes to the graphics themselves. In addition to the point at which the website initially loads or when you accomplish a particular goal, I'd like for some of them to have an animated component.
Preguntas frecuentes sobre Geckoboard
He aquí algunas preguntas frecuentes sobre Geckoboard.P. ¿Qué tipo de planes de precios ofrece Geckoboard?
Geckoboard ofrece los siguientes planes de precios:
- A partir de: US$35,00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Geckoboard?
Los clientes habituales de Geckoboard son:
2-10, 11-50, 51-200, 201-500
P. ¿Qué idiomas admite Geckoboard?
Geckoboard admite los siguientes idiomas:
inglés
P. ¿Geckoboard es compatible con dispositivos móviles?
Geckoboard admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Geckoboard?
Geckoboard se integra con las siguientes aplicaciones:
ActiveCampaign, Airbrake, Aircall, Amazon CloudWatch, Amazon EC2, Amazon Redshift, Amplitude, AppFigures, Baremetrics, Basecamp, Buffer, Campaign Monitor, Chargify, ChartMogul, Chartbeat, Delighted, Dixa, Flurry, FreshBooks, Freshdesk, Freshservice, GitHub, GoSquared, Google Ads, Google Analytics 360, Google Calendar, Google Sheets, Gorgias, Help Scout, Heroku, Highrise, HubSpot CRM, Instagram, Intercom, Jira, Klaus, Klaviyo, LinkedIn for Business, Mailchimp, MariaDB, Mention, Meta for Business, Microsoft Excel, Mixpanel, MySQL, New Relic, PagerDuty, PayPal, Pingdom, Pipedrive, Pivotal Tracker, PostgreSQL, ProfitWell, QuickBooks, Recurly, Salesforce Sales Cloud, SatisMeter, SendGrid, Shopify, Stripe, Trello, Twilio, Wistia, YouTube, Zapier, ZenDesk Chat, Zendesk Suite, Zendesk Suite, Zendesk Talk, data.ai Intelligence, monday.com
P. ¿Qué tipo de asistencia ofrece Geckoboard?
Geckoboard ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia 24/7, Chat
Categorías relacionadas
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