Sisense

Capable of handling large amounts of data: Sisense is designed to handle large amounts of data from multiple sources and can provide real-time insights.Advanced analytics and visualization tools: Sisense offers a wide range of advanced analytics tools, including machine learning and predictive analytics, and a variety of visualization options, including interactive dashboards, which make it easy to explore and understand data.Scalability: Sisense can be deployed on-premises or in the cloud and can handle large amounts of data, making it a good option for organizations of all sizes.Easy to use: Sisense is designed to be user-friendly, making it easy for users to explore and understand data.

High cost: Sisense is a premium business intelligence and data visualization software, and its pricing can be high for some organizations.Limited customization options: Some users have reported that the customization options for visualizations and dashboards are limited, which may not meet the needs of some organizations.Limited mobile support: Sisense's mobile support is limited compared to other similar platformsLimited integration with other tools: Some users have reported that Sisense has limited integration with other tools and platforms, which may be an issue for organizations that rely on multiple tools for their data analysis needs.

High performance with huge amounts of data and multiple tables, scalability for thousands of users, very simple to create and publish advanced data models and dashboards, no need to pre-aggregate data, no need to use additional ETL tools or to create an external and expensive data warehouse. Support is fantastic, if required they would literally access your server and take control of mouse and keyboard to help you solve any problem or to create any thing.

There is always room to improve and Sisense use to release new versions and functionalities every quarter or so, but I can say I am pretty satisfied and impressed so far.

The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took about 1 month. So far, our clients have been very satisfied with Sisense, not only for its dashboarding capabilities but other features including Pulse notifications. From an agency perspective, you have the ability to easily brand dashboards with client colors, and out of the box widgets are fairly easily to style. Dashboards are clean and modern, and the support team is committed to helping you make the data as actionable as possible for end users.

Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.