---
description: Busca información actualizada sobre M-Files en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara M-Files con productos similares hasta encontrar la opción adecuada.
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title: M-Files: precios, funciones y opiniones | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión documental](/directory/284/document-management/software) > [M-Files](/software/91125/m-files-dms)

# M-Files

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> M-Files DMS es un software de gestión documental que se integra con Windows Explorer y todas las aplicaciones de Windows, tanto en la nube como en las instalaciones locales. Busca, almacena, comparte y administra archivos de todo tipo, incluidos documentos de Word, hojas de cálculo de Excel, presentaciones de PowerPoint y correos electrónicos.
> 
> Veredicto: 275 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 275 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: M-Files
- **Ubicación**: Plano, EE. UU.
- **Constitución**: 1989

## Contexto comercial

- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, finés, francés, hebreo, húngaro, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe
- **Países disponibles**: Alemania, Antigua y Barbuda, Australia, Austria, Bahamas, Bangladés, Barbados, Belice, Bután, Bélgica, Camboya, Canadá, China, Corea del Sur, Costa Rica, Cuba, Dinamarca, Dominica, El Salvador, Estados Unidos y 37 más

## Funciones

- API
- Acceso móvil
- Acceso sin conexión
- Alertas y notificaciones
- Almacenamiento de documentos
- Almacenamiento seguro de datos
- Archivo y conservación
- Arrastrar y soltar
- Autenticación
- Automatización de documentos
- Automatización de procesos empresariales
- Búsqueda de texto completo
- Búsqueda/filtro
- CRM
- Captura de documentos
- Cifrado
- Clasificación de documentos
- Colaboración en equipo
- Configuración de flujos de trabajo
- Control de procesos de aprobación

## Integraciones (en total: 14)

- ArcGIS
- AutoCAD
- AutoCAD LT
- ChronoScan
- Docusign
- Dynamics 365
- Google Workspace
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft Teams
- OpenText Experience Cloud
- Salesforce Sales Cloud

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de gestión documental](https://www.getapp.cl/directory/284/document-management/software)

## Categorías relacionadas

- [Software de gestión documental](https://www.getapp.cl/directory/284/document-management/software)
- [Software de gestión de contenidos CMS](https://www.getapp.cl/directory/276/content-management-system-cms/software)
- [Programas para compartir archivos](https://www.getapp.cl/directory/422/file-sharing-api/software)
- [Herramientas ECM](https://www.getapp.cl/directory/1261/enterprise-content-management/software)
- [Herramientas de control de versiones](https://www.getapp.cl/directory/1475/document-version-control/software)

## Alternativas

1. [Google Drive](https://www.getapp.cl/software/90762/google-drive) — 4.8/5 (28518 reviews)
2. [Google Workspace](https://www.getapp.cl/software/90761/google-apps-for-business) — 4.7/5 (17589 reviews)
3. [OneDrive](https://www.getapp.cl/software/91652/onedrive) — 4.5/5 (12740 reviews)
4. [Microsoft SharePoint](https://www.getapp.cl/software/90850/sharepoint) — 4.4/5 (5439 reviews)
5. [Microsoft 365](https://www.getapp.cl/software/90725/microsoft-office-365) — 4.6/5 (14101 reviews)

## Opiniones

### "Security, Integration & Collaboration is top notch in M-Files" — 5.0/5

> **John** | *6 de enero de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: M-Files has a variety of search criteria options Integration with our CRM \&amp; ERP is seamless. Collaboration through document sharing \&amp; also M-Files automates the approval process \&amp; task. These are my favorites about M-Files.
> 
> **Puntos en contra**: M-Files mobile access doesn't have all the features like it has for the desktop. They should improve on that.
> 
> M-Files have good security features, \&amp; the integration is seamless along with collaboration. Once we get used to metadata-driven search, finding documents \&amp; the process for approval will be less time-consuming.

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### "Paperless; efficient document management with many features." — 5.0/5

> **Salama** | *26 de octubre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The user interface is intuitive, so even colleagues without prior knowledge can use the software easily. Feature requests and regular updates leave nothing to be desired for the customer.
> 
> **Puntos en contra**: Accordingly, I have no criticism for any features. Very fast loading timea of the input forms. This is what I call perfect.
> 
> Scalability is a major advantage, whether it's a small project or a large customer, M-Files grows with them.

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### "Expensive, bad documentation, no debugging capability and bad support from the vendor" — 1.0/5

> **Usuario verificado** | *16 de febrero de 2017* | Seguridad e investigaciones | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: - Usefull user interface on the client side&#13;&#10;- Good basic structure
> 
> **Puntos en contra**: - Expensive&#13;&#10;- Very bad support&#13;&#10;- Bad documentation&#13;&#10;- No usefull examples&#13;&#10;- Not self-explaining to the adminsitrator
> 
> We are a german company that uses M-Files for some years. I'm the poor guy that has to configure the backend/server side.&#13;&#10;The basic functions are easy to setup, once installed, the server and client side runs well. The basic idea is easy to understand, documents belongs to classes ans has class-specific metadata attributes like "telephone number". Attributes can be linked to other objects... fine\!&#13;&#10;What makes me sleepless nights is, that if the implementation of a little bit more complex things like right structures, workflows with many steps e.g., you're totally lost with M-Files.&#13;&#10;There are some different documentation pdfs, describing just the basic functionality - WITHOUT CLEAR EXAMPLES.&#13;&#10;There's the possibility to submit tickets (if you have a support contract). This tickets are answered after some days by (asian?) supporters. There's a lot of mail-overhead just to desribe the problem. In most cases the supporters does not respond to the concrete problem. The do'n offer, for example, a short teamviewer session to solve the problem on the customers system. That's can not be calles good support\!&#13;&#10;M-Files provides the possibility to write own (visual basic) code, triggered by event handlers. This code can be written to a empty white editor (without any debug possibilities, or any kind of help to the programmer) on the server side. Notepad.exe provides more features\! No Breapoints, no debug log output, the only way to debug own code is to rise exceptions that blows the script. That is 1983, not 2017\! The API functions are not nice encapsulated, it's a nightmare to wirte own code...but required often - to customize and build workarounds for missing functionality.&#13;&#10;Logging in general...not nice. There's a "event log" on the server side. Some basic events are logged here, for example login, logout, document checkout... But it's not very detailed\! If somethin went wrong, it's not written there. Maaan\!&#13;&#10;The user frontend (windows client) looks nice and works well. The server side looks also nice on the first view, but many "nice" features are not implemented. Lists of 300+ Users... no search field, no possibility to select 5 people and delete them, you have to do tis one by one...&#13;&#10;&#13;&#10;I hope this (view from the administration part) gives you a small impression of the daily work.&#13;&#10;&#13;&#10;M-Files seems to spend a lot of money in marketing an nice small videos to bring the CEO to buy the product, but where are the videos describing the rights structure from the technical side? Nope\!

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### "Exploring the key features of M-files, very demure." — 5.0/5

> **Luiz fernando** | *12 de noviembre de 2025* | Servicios financieros | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Let's all agree that M-files is the best document and information management software you can ever get. My favorite feature is the security and compliance tools. Automate your approvals, notifications and tasks with M-files. The fact that it integrates with with so many software makes it the right one.
> 
> **Puntos en contra**: Mfiles has really helped me and I will be so selfish to complain. Your customer support is so incrediblly helpful.
> 
> M-files is very easy to use and you can access it over Mobile apps.My experience has been superb and very fruitful. Kudos Mfiles.

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### "The most organized way I’ve ever managed documents" — 5.0/5

> **Hannah** | *10 de octubre de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I especially liked how it handles version control. No duplicates, no confusion — every edit is tracked, and I can roll back at any time without losing a thing. The Outlook integration was also a lifesaver, letting me store emails and attachments directly into the repository with just a click.
> 
> **Puntos en contra**: It wasn’t all smooth sailing, though. Getting used to thinking in “metadata” instead of “folders” took me a couple of weeks. Once that mindset clicked, though, everything started flowing naturally.
> 
> Over time, M-Files became the backbone of our document workflow. The search is so fast that no one wastes time looking for old versions anymore, and the control we have over information made teamwork much easier. I honestly can’t imagine going back to shared folder chaos.

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