Agorapulse

Agorapulse

Herramienta de gestión de redes sociales para equipos y agencias

4.6/5 (313 opiniones)

Información general sobre Agorapulse

¿Qué es Agorapulse?

Con Agorapulse, las empresas pueden gestionar sus mensajes de redes sociales, programar y publicar contenido, identificar marcadores de influencia claves, supervisar canales sociales y crear reveladores informes. Esta plataforma se integra con Facebook, Twitter, Instagram, YouTube, LinkedIn y Google+ para publicar en diferentes plataformas. Agorapulse ofrece un sistema de bandeja de entrada social único que ayuda a los gestores de redes sociales a priorizar y responder a todas las consultas, comunicaciones y quejas de los seguidores o clientes.

Agorapulse tiene como objetivo ayudar a los equipos de marketing a ahorrar tiempo al publicar contenido gracias a un sistema avanzado de colas que permite reutilizar contenido automáticamente. Esta plataforma califica a seguidores para ayudar a las empresas a identificar posibles embajadores y marcadores de influencia para centrar la atención en ellos y considerarlos como oportunidades.

Las principales características de Agorapulse incluyen una bandeja de entrada de redes sociales para cada cuenta que rastrea los mensajes entrantes, programación y puesta en cola, reposicionamiento en la cola y vista previa de contenido avanzado, captura de comentarios de Facebook e Instagram, informes ilimitados, reglas de moderación automática personalizables para evitar el correo no deseado, identificación de marcadores de influencia y mucho más.

Información general sobre Agorapulse

Precio

A partir de
US$99,00/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Agorapulse

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Canadá, China, Europa y otros 5, Alemania, India, Japón, Latinoamérica, África y Oriente Medio
Idiomas admitidos
Inglés, Francés, Portugués, Español

Capturas de pantalla

Captura de pantalla de Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Captura de pantalla de Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de pantalla de Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de pantalla de Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de pantalla de Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Opiniones de Agorapulse

Opiniones de Agorapulse

Calificación general
4.6
/
5
Excelente
218

Muy bien
84

Normal
8

Pobre
2

Malo
1

Relación calidad-precio
4.5
Funciones
4.4
Facilidad de uso
4.6
Asistencia al cliente
4.8
96% Un ha recomendado esta aplicación
Sas T.

An affordable solution with great support


Traducir con Google
Victoria E.

The best you'll get for the price!

It's been a great experience! Their support team is very responsive and I love that we can request features.


Traducir con Google
Usuario verificado

Great Tool for Social Media Managers

Overall, our team is very happy with Agorapulse - the functionality, support and features.


Traducir con Google
Ian P.

Frustrating UI and poor integration with social media channels


Traducir con Google
Mike G.

Agorapulse for Social Media Management Success

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.


Traducir con Google
Sas T.
Sector: Organización cívica y social
Tamaño de la empresa: 2-10 empleados
Traducir a español

An affordable solution with great support

Software usado A diario durante 1-5 meses
Revisado el 26-11-2018
Fuente de la reseña: GetApp

Puntos a favor

In our search for a means to manage our extremely busy social media presence better, we had tried Agorapulse several times over the last four years. We’d always loved it but, as a voluntary organisation with a tiny income, couldn’t justify the spend. We tried many other solutions but, having still not found the right one, decided to give Agorapulse another trial. We weren't disappointed.

The developers listen to their customers and are constantly tweaking and updating the platform. This means it now serves our needs much better.

The interface is easy to set up and easy to use.

The inbox feature is one the biggest benefits for us. We can work through our many messages, comments, replies etc more easily in the single platform. It’s put an end to the times where different volunteers found themselves submitting detailed responses to the same queries at the same time! Being able to allocate interactions over to another team member ensures important responses and queries don’t get missed or they get directed to the right person.

Cross platform publishing in Agorapulse is great! Being able to compose a single status in one place for several social media accounts is a must - but Agorapulse takes this further, allowing you to fully tweak the status for each platform. No more sending statuses full of irrelevant @s and #s to Facebook because we’re in a rush and don’t want to write it twice!

Scheduling works really well with different options available to help you spread your messages more effectively. The ability to schedule posts by interval is a particularly useful feature. Being able to specify and exact time and date for a repeat post is also really helpful.

The listening features are helpful. We’re now spotting many things we were previously missing and not responding to, improving our engagement with our users.

Customer service is easy to access, with a fast and genuinely friendly and helpful response. Developers encourage feedback and take action on customer requests.

As a voluntary organisation, pricing is a big issue to us. Agorapulse is very well priced for what it offers. Great value!

Puntos en contra

The only cons are little tweaks which would make Agorapulse even easier to use for us.

Finding scheduled items to amend can be diffficult if you have a lot of them set up. The calendar helps but a search feature would help more!

Due to the nature of our work (we get a lot of very personal messages) it would be very useful to us to edit user permissions, enabling full access to everything but private messaging. This would allow us to increase our volunteer base.

Traducir a español

Respuesta de AgoraPulse

Hi there Sas,

Thank you so much for sharing your Agorapulse experience. I love that you're making great use of our per-network editing feature -- where you can crosspost content but tweak it for say, Facebook v. Twitter.

I hope you continue to find great value in our tool and support. Thanks again for writing about how this social media management tool has helped your volunteer organization.

Warm regards,
Lisa

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Victoria E.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

The best you'll get for the price!

Software usado A diario durante 6-12 meses
Revisado el 11-02-2020
Fuente de la reseña: GetApp

It's been a great experience! Their support team is very responsive and I love that we can request features.

Puntos a favor

I love the ability to schedule and customize content on multiple channels at once. Being able to tweak content for each platform is a huge perk.

Puntos en contra

I wish there was the ability to schedule Instagram stories and have them publish automatically. I'd also love the ability to publish on Google My Business.

Traducir a español

Respuesta de AgoraPulse

Hi there Victoria,

So happy to hear how you're loving the "per network" tweaks. Nobody does it quite like us for that feature. :)

I've just added your name to a notification list for Google My Business -- once we launch this feature, you'll be notified.

As far as scheduling Instagram Stories WITHOUT push notifications -- as soon as Instagram's API lets us, we'll be on it like white on rice!

Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Usuario verificado
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

Great Tool for Social Media Managers

Software usado A diario durante 6-12 meses
Revisado el 10-02-2020
Fuente de la reseña: GetApp

Overall, our team is very happy with Agorapulse - the functionality, support and features.

Puntos a favor

It was difficult for us to find a tool that met our "must-haves" for social media management. This tool allows for scheduling posts and also queueing content which we really like the ability to hop between both structures. The reporting is effortless - we've saved at least 5 hours a month on running reports for our clients - and the reports include the client logo which is a big plus!

Puntos en contra

While we love using the queus for scheduling content, it would be great if we could set each queues frequency. Right now, it is set up so that a queue pushing content every week on the day you set it. It would be great to set a queue to push content every other week or something like that. Additionally, it would be great if we could add internal notes to the content calendar. This would broaden the functionality of the tool for other marketing campaigns other than just social media.

Traducir a español

Respuesta de AgoraPulse

Hi there,

So glad Agorapulse saves you time with your agency. Have you tried the new reports yet? Hope you like them as much as I do!

You have two really cool requests -- the non-weekly queues and calendar notes. If you read this, reach out to me (I don't know your name). I'd be happy to add you to our features list for these two.

Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Ian P.
Traducir a español

Frustrating UI and poor integration with social media channels

Software usado A diario durante 6-12 meses
Revisado el 02-09-2017
Fuente de la reseña: Capterra

Puntos a favor

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Puntos en contra

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

Traducir a español

Respuesta de AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Mike G.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español

Agorapulse for Social Media Management Success

Software usado A diario durante Más de dos años
Revisado el 19-03-2020
Fuente de la reseña: Capterra

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Puntos a favor

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social.

The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Puntos en contra

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

Traducir a español

Respuesta de Agorapulse

Thanks for the review and your longstanding support of Agorapulse. Michael!

Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9/10
Basado en 313 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Agorapulse

Precios de Agorapulse

A partir de
US$99,00/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 313 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Agorapulse

Funciones de Agorapulse

API
Análisis de campaña
Análisis de participación
Análisis en tiempo real
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de campañas
Gestión de contenidos
Gestión de marketing por correo electrónico
Importación y exportación de datos
Integración de redes sociales
Integración de terceros
Interfaz para arrastrar y soltar
Marketing multicanal
Modelos personalizables
Notificaciones automáticas
Panel de actividades
Pruebas A/B
Segmentación de campañas
Supervisión
Funciones
4.4/5
Basado en 313 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Agorapulse

Preguntas frecuentes sobre Agorapulse

He aquí algunas preguntas frecuentes sobre Agorapulse.

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse ofrece los siguientes planes de precios:

A partir de: US$99,00/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Agorapulse?

No tenemos información sobre las características de Agorapulse

P. ¿Quiénes son los usuarios habituales de Agorapulse?

Los clientes habituales de Agorapulse son:

Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite Agorapulse?

Agorapulse admite los siguientes idiomas:

Inglés, Francés, Portugués, Español

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse cuenta con los siguientes planes de precios:

Suscripción

P. ¿Agorapulse es compatible con dispositivos móviles?

Agorapulse admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Agorapulse?

Agorapulse se integra con las siguientes aplicaciones:

Facebook, Instagram, LinkedIn, Shift, Twitter

P. ¿Qué tipo de asistencia ofrece Agorapulse?

Agorapulse ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo