Sobre UKG Pro

Las soluciones en la nube de UltiPro® de Ultimate Software para recursos humanos, nómina y talento están diseñadas inherentemente para mejorar la experiencia de los empleados. Con tecnología de Xander®, la cartera de Ultimate de tecnologías de inteligencia artificial que dan prioridad a las personas, UltiPro ayuda a las organizaciones a desarrollar fuerzas de trabajo altamente productivas y felices. Con las convenientes capacidades de incorporación y contratación personalizadas de UltiPro, las empresas pueden dar una primera impresión positiva y establecer relaciones a largo plazo. UltiPro facilita que el sector de RR. HH. administre activamente archivos de empleados, en cualquier momento y en cualquier lugar. Los empleados pueden acceder a su información personal, de pago y de beneficios directamente en UltiPro y los administradores pueden calcular y procesar rápidamente la nómina con precisión. UltiPro, una solución flexible y configurable, tiene herramientas de gestión de la fuerza laboral para servir a empresas de todos los tamaños, como también funciones y herramientas intuitivas para la gestión continua de la compensación, el rendimiento y la sucesión, desde la predicción de los empleados que tendrán el desempeño más alto hasta la creación de mejores líderes. UltiPro también ofrece un enfoque moderno hacia el aprendizaje que fomenta el desarrollo profesional y las organizaciones pueden usar las soluciones avanzadas de encuestas de UltiPro para medir cómo se sienten realmente los empleados sobre el trabajo. Además, los empleados pueden obtener asistencia personalizada bajo demanda para las solicitudes relacionadas con RR. HH. Lo que es más importante, UltiPro cuenta con el respaldo de una potente inteligencia comercial en todas sus soluciones para ayudar a generar resultados más inteligentes y centrados en las personas.

Ultimate está comprometido a poner a las personas en primer lugar, siempre. Este principio central impulsa su cultura, productos y servicios galardonados: brindar al cliente una experiencia personalizada, proactiva y que va más allá de la asistencia de software. Fundada en 1990 y con sede en Weston, Florida, Ultimate se encuentra entre las principales 25 de las 100 mejores empresas de Fortune para trabajar desde 2012. La empresa sirve a miles de clientes en diversos sectores que gestionan millones de personas en todo el mundo.


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UKG Pro

4,3 (588)
VS.
El más valorado

Precio inicial

No se han encontrado precios
US$8,00
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

116
194

Integraciones

47
191

Facilidad de uso

4,1 (588)
4,9 (3.040)

Relación calidad-precio

4,1 (588)
4,8 (3.040)

Atención al cliente

4,0 (588)
4,8 (3.040)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,3 /5
(588)
Relación calidad-precio
4,1/5
Funciones
4,1/5
Facilidad de uso
4,1/5
Asistencia al cliente
4,0/5

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Mostrando 5 opiniones de 588
Carlota
Carlota
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Un software de planificacion de horarios muy competente

Revisado el 21-05-2023

Nuestra experiencia general con UKG Pro no es muy agradable, hemos detectado muchos errores y...

Nuestra experiencia general con UKG Pro no es muy agradable, hemos detectado muchos errores y problemas tanto en al version de escritorio como en la de movil. Tiene muchisimas opciones pero la curva de aprendizaje es bastante alta.

Puntos a favor

Nos ha gustado mucho la facilidad de uso de la herramienta, y su atencion al cliente. En una sola herramienta tenemos un software de control de horarios, gestion de nominas, cuadrante de turnos, planificacion de horarios, control de ausencias...

Puntos en contra

Al principio puede ser un poco dificil de utilizar y tiene algunos errores.La generacion de informes es muy complicada, despues de llevarlo utilizandolo seis meses, todavia no hemos conseguido implementarlo de manera correcta.

Yendi
Yendi
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Best payroll solution

Revisado el 11-06-2018

It help us speed the payroll process by 45% more fast.

It help us speed the payroll process by 45% more fast.

Puntos a favor

Ultipro best trait is the ability to customize the settings or features in a way to mold it on how the business works.This is a very intuitive tool, that even our non tech people can manage and control their own data and find everything they need on UltiPro. The cloud provides a real-time information including reports and dashboards that has the ability for employees to be able to navigate seamlessly and manage their information is made an impact. Very easy to use.

Puntos en contra

Very limited on the workflow process in web based. Some features are slower than other, not sure if its because the data is too much. This are small bumps compared to the benefits that this tool offers, so overall it doesn't have too many flaws.

Chelsea
Calificación general
  • Sector: Biotecnología
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Over promise and under deliver

Revisado el 06-06-2022

I expected better customer service, less limitation and a more seamless transition. We sent the...

I expected better customer service, less limitation and a more seamless transition. We sent the employee demographic report to UKG and they left off multiple employees, messed up the ID#'s and etc. So be sure to double check their uploads.

Their staff is either not properly trained or understaff based on the service we received from them. Note that once you've launched your module, you only have 30 days with your consultant before they ghost you. Once that time period lapses, you have to put in tickets to get any issue resolved. Even issues that were caused during the implementation by the consultant, they will not fix it.

Puntos a favor

Great sales team. Some modules were easier to launch than others. Nice people. Definitely a software that is in demand so they have plenty of clients.

Puntos en contra

As titled, probably the worst implementation I've ever rolled out. I've launched at least 3 different vendors in my career and never have I experienced such terrible customer service. Definitely not apart of UKG's goal. Wait time was obnoxiously long. We were told in [SENSITIVE CONTENT] that we could launch our Benefits module by [SENSITIVE CONTENT] We're in [SENITIVE CONTENT]and we've not launched all of our benefits module. Expect to add on 2-4 weeks to any wait time you have. Prepare to have multiple members on the employers side to help launch because you will have different UKG Consultants, Lead Integration, Account managers and etc. The initial calls you have with the consultants for the modules are a waste of time. They call just to introduce themselves and tell you how long the process is and then they schedule additional calls for implementation. I rather just skip to the implementation since you can also do the introduction during that call.

You do not get fully trained on every module, they expect you to watch trainings or go to their UKG Community and see how other clients solve their questions/problems. So if you have a small team, steer clear from choosing UKG.

Mobile app is very limited. This is also the ONLY way an employee can upload a photo. You cannot upload photos via the web, unless an Admin or HR uploads every employees photo. Mobile app is super archaic. The Time keeping system is in a different app called UKG READY but everything HR data is in the UKG Pro app.

Alternativas consideradas

Workday HCM

Razones para elegir UKG Pro

Over promised on many things so we switched only to find out there were some limitations. We also switched because it made better sense for the Finance team.

Software anterior

BambooHR y Paylocity
Cynthia
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

I'm Sad to Say....

Revisado el 15-12-2022

Let me start by saying that it used to be great system and in the past I was a huge supporter of...

Let me start by saying that it used to be great system and in the past I was a huge supporter of UltiPro and Kronos, and I thought they had the best systems out there from a payroll perspective - much easier to use than either Workday or SAP, and they had excellent support. And you were in control - you didn't need to hire a ton of expensive pseudo-IT people to run your department. Sadly, that's no longer the case. It's almost impossible to get support, the UI has gone downhill, and the product is very disjointed. It takes forever to perform simple tasks - very similar to a Workday or SAP. You can get it done, but not easily. You can no longer reach anyone in the Tax department - you can open tickets but no one will ever respond. You're on your own and you don't have the ability to make necessary updates yourself - it's a terrible feeling. I have had tickets open for months and I'm coming up on year end and I'm not going to be able to report accurately. Why they would take away the ability for users to make their own updates to taxing jurisdictions I'll never understand. But they did, and they don't respond when you open a case even after escalating. It's a nightmare. Now, I would go with another vendor given the choice. And that makes me sad.

Puntos a favor

I absolutely love the reporting capabilities in the core system. UKG uses Cognos, and you can literally write a custom report in minutes and pick up pretty much any field in the database and export it to Excel or PDF or whatever format you're looking for. You can schedule reports that can be automatically sent to your users and they can only see what their role and security allows them to see, you can create dashboards and interface files - whatever you need from a reporting perspective is at your fingertips. And it's as easy as drag and drop. I can't stress enough how useful this feature is.

Puntos en contra

I hate how long it takes to perform simple tasks, and I am horrified by the fact that they no longer provide test environments - to me it's not an option to test in production. We had to fight and beg for months to get them to make an "exception" for us, and frankly would have moved in another direction had they not eventually given in. The product and support, both of which used to make the system different from the other offerings on the market, have gone so far downhill in such a short time it's astonishing. Be prepared to have to go to a ton of different screens to get basic information or to perform an everyday task. And forget about getting any support. You can open tickets but no one is going to respond no matter how much you beg for help.

Contessa
Calificación general
  • Sector: Museos e instituciones
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Fantastic Company & Software

Revisado el 18-01-2024

Our company still have areas of UKG Pro that are not being fully utilized. However, we hope to work...

Our company still have areas of UKG Pro that are not being fully utilized. However, we hope to work closely with our UKG team in the future in order to use all the various functions of the system. I've only been working with our company for over a year, but I have had a good experience with working within the software. I've noticed that submitting cases online sometimes takes longer to receive a response. However, when I call in with an issue, the UKG service team has always been friendly and has been able to resolve my problem.

Puntos a favor

Our company likes UKG Pro because it is an all-inclusive product from hiring our employees, paying our employees, goal-setting, reviews, learning opportunities, and everything in between. We like that all our employees information is housed in one software.

Puntos en contra

There are certain areas of UKG Pro that it would be nice to have a process setup to automatically update information on a certain date, such as allocations and local tax changes. We live in Indiana who withholds local taxes as of January 1st. However, when employees move to a different county and submit a new tax form, the request has to be held until the end of the year. We also have several labor allocations that are only for a certain time frame that have to manually updated.

Mostrando 5 opiniones de 588 Todas las opiniones

Preguntas frecuentes sobre UKG Pro

He aquí algunas preguntas frecuentes sobre UKG Pro.

UKG Pro ofrece los siguientes planes de precios:

  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de UKG Pro son:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

UKG Pro admite los siguientes idiomas:

alemán, danés, español, francés, inglés, italiano, portugués, sueco

UKG Pro admite los siguientes dispositivos:

Android (móvil), iPhone (móvil)

UKG Pro se integra con las siguientes aplicaciones:

Achievers, Appcast, Asurint, Beekeeper, Benefitfocus Platform, Bluewater, Brainier LMS, ClearStar, Clearcourse, CloudPay, Crew, Equifax, First Choice, GoodHire, Greenhouse, HireRight, Indeed, Infor Learning Management System (LMS), Informatica Intelligent Cloud Services, IntelliCorp, Jobvite, LinkedIn for Business, ManageEngine ADManager Plus, Modulus, NetSuite, Okta, OneLogin, Orange Tree, Outmatch, PayScale Suite, PeopleFluent, PingFederate, PlanSource, Predictive Index, Presagia, Schoox, Shield Screening, Slack, Speakap, Sterling, TazWorks, Twitter/X, VICTIG Screening Solutions Suite, Veritable Screening, Yammer, hr360, iCIMS Talent Cloud

UKG Pro ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para UKG Pro.