
Yesware
Sobre Yesware
Cierra más negocios con Yesware. Comprende a tus clientes potenciales basándote en la información de cuándo abrieron el correo electrónico, si hicieron clic en el enlace y qué plantillas son más eficaces. Dedica menos tiempo a cargar manualmente los datos en tu sistema CRM (gestión de las relaciones con los clientes, por sus siglas en inglés); Yesware los sincronizará automáticamente. Sé aún más eficaz en tu trayectoria de ventas.
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Opiniones
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- Sector: Marketing y publicidad
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great tool for sales people.
Revisado el 27-11-2018
Puntos a favor
The email tracking is accurate and the mail merge feature is great
Puntos en contra
Analytics not very useful. Not much data.
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Yesware is an important tool to support my high performance as a sales person
Revisado el 10-11-2017
Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see...
Yesware helps me be efficient, effective and productive as a sales rep. I also am able to see which emails perform the best (both individual and on a team basis). Knowing when someone opens or clicks an email is great leverage in the sales cycle! I of course never mention this to the prospect, however it allows me to manage my pipeline effectively.
Puntos a favor
The visibility created from email tracking is extremely useful! I love knowing when someone opens or clicks on an email. In addition, I save a ton of time by using the templates feature. All my emails also sync directly to Salesforce, which saves a ton of time and energy and keeps me organized! Mail Merge and Reporting are also neat, although I use those less frequently.
Puntos en contra
The email editing software is a bit wonky on the web, but works great within gmail. That's really the only con I have - everything else is top notch!
- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Stay away from this product!
Revisado el 03-06-2019
Frustrating and out of pocket.
Frustrating and out of pocket.
Puntos a favor
Its great being able to review if someone has opened your email - IF your email even gets sent!
Puntos en contra
- Product does NOT send your scheduled emails & keeps them in your drafts
- Yesware is not able to match their product well enough with Gmail which causes "environmental errors" - Yesware quote. Meaning, Yesware is comfortable moving this issue onto Gmail, the user or bad luck.
- Yesware will not refund your money when they can't inform of why their product did not send
- Yesware templates are more than below average with limited: font selection, size selection or colour coding. Their layout within their templates are completely restricted. This means you cannot upload anything from a photo to a gif without some type error or layout dysfunction.
- Yesware customer service is delayed. If you have a design issue or need guidence they won't respond within 1-2 working days. They attribute this to being based in the USA, however, continue to market towards customers in all times zones.
- Yesware do not permit public google reviews for open disclosure of issues and limitation of their service.
- Sector: Seguros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Great Email Activity Tracking!
Revisado el 13-07-2020
Yesware has more features that what we are currently using such as email campaigns but we are happy...
Yesware has more features that what we are currently using such as email campaigns but we are happy with the way that it syncs Gmail emails to Salesforce as we use Salesforce as our main system of record.
Puntos a favor
We use Yesware to sync Gmail activity into Salesforce in order to maintain and improve sales team efficiency. Other than one occurrence when a users connection from Yesware to Salesforce unexpectedly dropped, we have had no other issues and the automatic tracking of emails sent and also emails that have been opened, clicked and replied to has proven very beneficial for our company. Yesware send me a weekly report of all tracked email activity from the past 7 days which is a nice feature.
Puntos en contra
Yesware did unexpectedly lose the connection to Salesforce for one of our users which resulted in some emails not being included in our reporting, but the Customer Service team were very responsive to investigate.
- Sector: Relaciones públicas y comunicaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Yesware is a life saver and worth every penny
Revisado el 17-05-2018
Puntos a favor
So I actually used Yesware when it first came out and merged over to the paid version for a little while. I left my company and didn't need. Now that I have my little side hustle going, I came back to Yesware and can truly say it has been a vital point for email tracking, attachment tracking, setting reply reminders, and using templates. Prospecting hasn't become a pain and I'm in love with the new Appointment feature!
Puntos en contra
I don't have any "Cons," but more so a gripe. Yesware's only CRM integration is with Salesforce. I'm a solopreneur and Salesforce is way too big for me. I use a different, free, CRM that suits my needs and it's a popular CRM that has many other integrations... except Yesware. It would be nice to be able to integrate with Yesware with other CRMs. The only way to "integrate" is to save outbound emails via bcc with your CRM's custom email that will sort your emails inside of the CRM.
Preguntas frecuentes sobre Yesware
He aquí algunas preguntas frecuentes sobre Yesware.P. ¿Qué tipo de planes de precios ofrece Yesware?
Yesware ofrece los siguientes planes de precios:
- A partir de: US$19,00/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Yesware?
Los clientes habituales de Yesware son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Yesware?
Yesware admite los siguientes idiomas:
inglés
P. ¿Yesware es compatible con dispositivos móviles?
Yesware admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Yesware?
Yesware se integra con las siguientes aplicaciones:
Batchbook, DocSend, Gmail, Google Calendar, Google Workspace, Highrise, Insightly, LinkedIn Sales Navigator, Microsoft 365, Microsoft Outlook, Microsoft Teams, NetSuite, Nutshell, Pipedrive, Relenta, Salesforce Sales Cloud, SugarCRM, Zoom Meetings
P. ¿Qué tipo de asistencia ofrece Yesware?
Yesware ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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- Sistemas automatizados de ventas
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