Klipfolio

Great visualisation tool, excellent customer service, continuous improvement of the tool by their team, always happy to help and to support which is great! It is very easy to learn as they provide lots of videos and articles which support the learning process.

The learning curve was quite high at the beginning and sometimes feels like you won't get there but at the end you do and it feels amazing.
Some product features still further development like versatility in design, formatting and so on.

Biggest pro is the number of connectors. Klipfolio connects basically to every tool we use.
Almost equally important is the flexible access to data. This means Klipfolio isn't so dependent on the formatting of the raw data. When I import data for a custom klip, it's easy to select the data the way I want to and represent results in different ways.
I've been able to construct neat and comprehensive dashboards for many different data needs of a game company including marketing data, game performance data, in-game event data and company work flow.
Less is more in the design. This tool is clearly for data visualizations, so that's what you do with it. All other options in settings, team control etc. are minimalistic and simple as they should be.

Honestly, with a few weeks experience, I haven't jumped into anything that would have caused frustration.
Perhaps it could be stated that the pricing plans push even relatively small teams to go for more expensive options.

Once a dashboard is made, it looks great. The UI is really pleasing, and there is a wide range of visualizations to choose from making it easy to convey data in just the right way.

Getting data into the system can be a pain, and manipulating the data is a challenge. It often makes more sense to pre-process the data somewhere else which adds another step in the complexity.

Kudos to Klipfolio support! They are simply amazing. The few times I've had issues requiring support, they have been prompt, knowledgeable and extremely helpful.
Klipfolio is very easy to set up. You don't need to be a very technical person to be able to get going with it because the learning curve isn't steep.
There's also deep integration with most of the software we use such as Adobe analytics and Amazon redshift.
Lastly, I like the flexibility and degree of customizations possible with this software.

Over the years that we've been using Klipfolio, we haven't encountered any issues that support didn't help with in a timely manner. I honestly cannot think of anything negative about this software.