---
description: Busca información actualizada sobre Shopify en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Shopify con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shopify: precios, funciones y opiniones | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de carrito de compra](/directory/97/shopping-cart/software) > [Shopify](/software/8275/shopify)

# Shopify

Canonical: https://www.getapp.cl/software/8275/shopify

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> Shopify es una plataforma comercial que permite vender fácilmente tanto online como en comercios minoristas.
> 
> Veredicto: 6700 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 6700 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Shopify
- **Ubicación**: Ottawa, ON, Canadá
- **Constitución**: 2004

## Contexto comercial

- **Precio inicial**: US$29,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, sueco, tailandés, turco, vietnamita
- **Países disponibles**: Alemania, Australia, Brasil, Canadá, Chequia, China, Corea del Norte, Corea del Sur, Dinamarca, España, Estados Unidos, Finlandia, Francia, India, Italia, México, Noruega, Países Bajos, Polonia, Portugal y 5 más

## Funciones

- API
- Acceso móvil
- Aplicación móvil
- Base de datos de clientes
- CRM
- Carro de compra
- Catalog Management
- Catálogo de productos
- Comercio móvil
- Configurador de productos
- Creación de informes/análisis
- Creación de marca personalizable
- Cuentas de clientes
- Firma electrónica
- For Small Businesses
- Formas de pago
- Gestión de SEO
- Gestión de artículos
- Gestión de clientes
- Gestión de comercio electrónico

## Integraciones (en total: 24)

- Birdeye
- Brevo
- Constant Contact
- Cyfe
- Extensiv Order Management
- Google Ads
- Google Analytics 360
- Instagram
- Kissmetrics
- Klaviyo
- Mad Mimi
- Mailchimp
- Meta for Business
- Oberlo
- PayPal

… y 9 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de carrito de compra](https://www.getapp.cl/directory/97/shopping-cart/software)

## Categorías relacionadas

- [Software de carrito de compra](https://www.getapp.cl/directory/97/shopping-cart/software)
- [Plataformas de comercio electrónico](https://www.getapp.cl/directory/744/ecommerce/software)
- [Procesadores de pago](https://www.getapp.cl/directory/23/payment-management/software)
- [Software de punto de venta para minoristas](https://www.getapp.cl/directory/1603/retail-pos-system/software)

## Alternativas

1. [WooCommerce](https://www.getapp.cl/software/101759/woocommerce) — 4.5/5 (1046 reviews)
2. [Wix](https://www.getapp.cl/software/90955/wix) — 4.4/5 (10733 reviews)
3. [Squarespace](https://www.getapp.cl/software/91132/squarespace) — 4.6/5 (3409 reviews)
4. [NetSuite](https://www.getapp.cl/software/9137/netsuite) — 4.2/5 (2054 reviews)
5. [Odoo](https://www.getapp.cl/software/102445/odoo) — 4.2/5 (1316 reviews)

## Opiniones

### "When it comes to eCommerce, shopify wins 100% of the time." — 5.0/5

> **Jake** | *13 de enero de 2026* | Comercio minorista | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Shopify makes eCommerce easy. I've been in the industry for 10+ years, and over time it's got better and better, and is a complete platform for anybody looking to sell online. I would not consider any alternative, ever.
> 
> **Puntos en contra**: Shopify Plus fees are too high compared to the value received, considering the smaller plans offer 80% of the tools we need to have success in eCommerce.

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### "Easy to set-up but requires additional time and knowledge for professional functionality" — 4.0/5

> **Leila** | *19 de abril de 2026* | Ropa y moda | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I was able to quickly create a professional e-commerce store with a free template, and there are many options for customization. Shopify continues to add functionality.
> 
> **Puntos en contra**: Shopify relies heavily on paid apps for functionality. Stacking subscriptions for what could be considered basic functionality can be expensive. Also, this requires additional time to research; the apps can slow down the site and conflict with each other.
> 
> Although I was able to set up a store quite quickly, I spent quite a lot of time trying to make the store function in the way that I needed. However, there are fewer issues and more functionality with 2.0 themes. I have yet to switch to the latest block-based themes and hope to maintain a stable 2.0 for a bit longer.

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### "Used Shopify for a decade, overall very disappointed" — 1.0/5

> **Felix** | *29 de julio de 2025* | Alimentación y bebidas | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The up time of the online shop, and basic foundations of Shopify have been good, one of the few redeeming features; our website is rarely not working, and the payments basically always seem to work. Useful to connect to POS too.
> 
> **Puntos en contra**: The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor the support you get really leaves you worrying that you are trusting this company with your business... We recently had to rest a user account, after 4 days of jumping through hoops to try and get Shopify support to fix it, they reset the wrong account (my admin account), and in the end, after 5 days of no access to our own account, I had to track down a former employee, now in a different country, to get a code to access the account. &#10;&#10;And no matter how useless the support, if you try and ask for any money back, from the substantial sums you are paying them, it seems the support are trained to completely ignore you, pretend the question doesn't exist. &#10; &#10;Shopify also seem to be constantly 'updating' things, which actually seems to mean removing support or functionality, over-simplifying things. And then constantly telling you 'shopify can't do that', or 'can't do that anymore' so you need to 'use an app'. So you end up using loads of apps, and any time something goes wrong, shopify just says 'not our problem, you need to speak with the apps support...'. And more and more we are hearing from the App's support that Shopify is stopping them doing things, removing functionality etc.
> 
> After 11 years of use, overall very disappointed with Shopify. And don;'t be fooled that if you just upgrade, the offering will be better: we tried plus (it was underwhelming to say the least, and a complete rip off on price; if I recall correctly, part of the contract you have to sign included not telling others how much it costs you, which says quite a lot....). It was a few years ago, and we wanted a B2B online store, but despite the price tag, back then their B2B offering didn't even have payment terms.. (pay on 30 days), among a ton of other issues (like not being able to have a different billing address and shipping address for wholesale orders). Turned out we were basically paying a lot of money to be guinea pigs..&#10;&#10;The wider issue we have seen, as a difference from the early years we used Shopify to now is that the support has become incredibly poor. You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let alone the issue being sorted promptly, and efficiently. And time and time again, when we have an issue, their support process seems a mess, to the extent that you get real fear and anxiety that you are so reliant on them for your online shop/business.

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### "Overall a good value" — 4.0/5

> **Trisha** | *31 de marzo de 2026* | Arte y artesanía | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The value is certainly there. It is easy to add products and list different option for items. The set up is very easy to receive payments and take orders.
> 
> **Puntos en contra**: I found any customization to be more difficult. Trying to set up categories was a challenge. There is also a delay in receiving payments.
> 
> For starter e-commerce sites and businesses this is a great affordable option, and allows a fast start up.

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### "Great platform for simple and medium complexity shops" — 4.0/5

> **Vitali** | *4 de abril de 2026* | Comercio minorista | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Shopify takes care of many things for you such as hosting, platform and payments and wallets. Shopify offers an extensive variety of apps to help you extend its functionality
> 
> **Puntos en contra**: You are bound by shopify’s rules and it can be extremely difficult to ad bespoke functionality. And impossible to do that on the checkout process. Misconfigured product will be abused by bad actors using specialised tools for shopify and you will loose money if you fail to catch these orders. If you list on shop app it will overtake your checkout to scrape your customers.
> 
> Overall if we list out pros and cons, pros outweigh cons. However the cons will be constant pain in the neck that will be impossible to solve. Example complex checout rules have rely on multiple external apps and are very difficult to manage and maintain.

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## Enlaces

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| en-AE | <https://www.getapp.ae/software/8275/shopify> |
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