---
description: Busca información actualizada sobre LogMeIn Resolve en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara LogMeIn Resolve con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LogMeIn Resolve: precios, funciones y opiniones | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de ciberseguridad](/directory/1035/cybersecurity/software) > [LogMeIn Resolve](/software/2055969/goto-resolve)

# LogMeIn Resolve

Canonical: https://www.getapp.cl/software/2055969/goto-resolve

Página: 1 de 10\
Siguiente: [Página siguiente](https://www.getapp.cl/software/2055969/goto-resolve?page=2)

> Diseñado para las pymes de la actualidad, GoTo Resolve es un software de asistencia de TI todo en uno que ha sido creado para ayudar a los profesionales de TI a optimizar su centro de ayuda al reunir las herramientas que necesitan para interactuar, identificar problemas y solucionar errores más rápido.
> 
> Veredicto: 214 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 214 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GoTo
- **Ubicación**: Orem, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: US$29,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, Malasia, Nueva Zelanda, Reino Unido, Singapur

## Funciones

- API
- Acceso desatendido
- Alertas y notificaciones
- Alerts/Escalation
- Auditoría de problemas
- Autenticación
- Campos personalizables
- Chat en tiempo real
- Chat en tiempo real dirigido a consumidores
- Conexión segura
- Control/Acceso remoto
- Controles o permisos de acceso
- Copia de seguridad y recuperación
- Creación de informes para TI
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Flujo de trabajo configurable
- Formularios personalizables
- Gestión de aplicaciones

## Integraciones (en total: 10)

- ConnectWise PSA
- Freshdesk
- Freshservice
- HaloPSA
- JIRA Service Management
- Microsoft Intune
- Microsoft Teams
- SentinelOne
- ServiceNow IT Service Management
- Zendesk Suite

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de ciberseguridad](https://www.getapp.cl/directory/1035/cybersecurity/software)

## Categorías relacionadas

- [Software de ciberseguridad](https://www.getapp.cl/directory/1035/cybersecurity/software)
- [Software de gestión de dispositivos móviles](https://www.getapp.cl/directory/613/mobile-device-management/software)
- [Sistemas de seguridad informática](https://www.getapp.cl/directory/2307/anti-virus/software)
- [Herramientas de seguimiento de problemas](https://www.getapp.cl/directory/580/issue-tracking/software)
- [Software de help desk](https://www.getapp.cl/directory/287/help-desk-ticketing/software)

## Alternativas

1. [Zendesk Suite](https://www.getapp.cl/software/9448/zendesk) — 4.4/5 (4072 reviews)
2. [Freshdesk](https://www.getapp.cl/software/10317/freshdesk) — 4.5/5 (3409 reviews)
3. [Milvus](https://www.getapp.cl/software/132287/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [Supremo Remote Desktop](https://www.getapp.cl/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Opiniones

### "Premier Desktop Remote-in Application" — 5.0/5

> **Shae** | *12 de diciembre de 2018* | Software informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Quick and easy to learn with minimal to no learning curve for new users. Same goes for end-users when working with clients. Easy to navigate and open several sessions allowing a single user to simultaneously remote into multiple computers. &#10;&#10;This product has been integral in troubleshooting issues for clients, updating our software solutions remotely, looking at computers specs and watching client daily operations to allow for effective communication.
> 
> **Puntos en contra**: No cons to report at this time. As I'm always looking to reduce costs, I regularly look at other vendors. I have not been able to find a comparable product at a lower price point. As such, we will be sticking with GoTo Assist for the foreseeable future.

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### "Would recommend for regular remote support" — 4.0/5

> **Ben** | *12 de mayo de 2022* | Producción audiovisual | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Remote support works well, good tools for setting up support sessions, plenty of logging options.
> 
> **Puntos en contra**: It's a bit more expensive than some other comparable solutions I've used but it's worth the money for longer term users.

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### "GoTo Resolve is my go-to for managing customer support tickets and streamlining communication with clients." — 3.0/5

> **Adrian** | *19 de septiembre de 2024* | Bienes de consumo | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is user-friendly and has helped improve our response time to customer inquiries.
> 
> **Puntos en contra**: There is room for improvement in the reporting and analytics features, which would be beneficial for tracking performance and identifying areas for improvement.

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### "best of the best cloud based remote desktop Tool" — 5.0/5

> **Giridhar** | *28 de marzo de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The Most I like in GoToAssist is:&#10;1. We can easily connect using remote desktop and secure&#10;2.  We can Access and Control unattended computers&#10;3. Can Send files using this tool&#10;4. Can Control PC and Apple MAC computers &#10;5. Inbuilt Chat option&#10;6. Real time customer Support
> 
> **Puntos en contra**: If I can get it for free for a lifetime then there'll be no dislikes about this tool :D
> 
> I have been using GoToAssist to provide technical support to my clients mostly and it helps me a lot in resolving all the issues in real time as it's a cloud based remote desktop tool. I was using this tool since 2012 and as of now resolved nearly more than 5000  customer and clients technical issues without any delay. Thanks a lot to this tool as it's always helps me a lot in delivering customer's business on time :)

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### "we use this at work for all of our remoting. Works great and has good usable features as well." — 4.0/5

> **Marvin** | *23 de julio de 2018* | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: This is our go to software for work. Obviously we use the for on demand customer service, but we also use it when we need to remote into a computer or server unattended. One of the great things about this software is the ability to send and receive files during the remote session, making it easy to install software or download log files when troubleshooting issues.
> 
> **Puntos en contra**: its a bit pricy, we've even discussed moving to an in house platform for remote software, but some of the features you get with GoToAssist are just not available with in house solutions.
> 
> Great software, great featuers, a bit on the pricy side\!&#13;&#10;Best benefit is the abuilty to send and receive data such as programs and or error logs.

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## Enlaces

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