--- description: Busca información actualizada sobre GLPI en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara GLPI con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GLPI: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de ITSM](/directory/292/it-service-management-itsm/software) > [GLPI](/software/2049885/glpi) # GLPI Canonical: https://www.getapp.cl/software/2049885/glpi Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.cl/software/2049885/glpi?page=2) > GLPI es un software de gestión de servicios de TI basado en tecnologías de código abierto. Es un paquete para la gestión de TI, proyectos, finanzas y usuarios. GLPI puede brindar asistencia a empresas de cualquier tamaño y ofrece soluciones tanto locales como en la nube (SaaS). > > Veredicto: 41 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 41 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: TECLIB - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: EUR 19,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, polaco, ruso, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - API - Alertas y notificaciones - Asset Lifecycle Management - Autorizaciones basadas en roles - Campos personalizables - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Creación de paneles de comunicaciones - Formularios personalizables - Gestión de SLA (Service Level Agreement) - Gestión de configuración - Gestión de contratos o licencias - Gestión de incidentes - Gestión de inventarios - Gestión de la base de conocimiento - Gestión de problemas - Gestión de proveedores - Gestión de tareas ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Software de ITSM](https://www.getapp.cl/directory/292/it-service-management-itsm/software) ## Categorías relacionadas - [Software de ITSM](https://www.getapp.cl/directory/292/it-service-management-itsm/software) - [Software de gestión de proyectos informáticos](https://www.getapp.cl/directory/1043/it-project-management/software) - [Software para gestión informática](https://www.getapp.cl/directory/771/it-management/software) - [Software para data center](https://www.getapp.cl/directory/277/data-center-management/software) - [Software de help desk](https://www.getapp.cl/directory/287/help-desk-ticketing/software) ## Alternativas 1. [Zendesk Suite](https://www.getapp.cl/software/9448/zendesk) — 4.4/5 (4081 reviews) 2. [Freshdesk](https://www.getapp.cl/software/10317/freshdesk) — 4.5/5 (3444 reviews) 3. [Milvus](https://www.getapp.cl/software/132287/milvus) — 4.8/5 (298 reviews) 4. [Freshservice](https://www.getapp.cl/software/91351/freshservice) — 4.5/5 (733 reviews) 5. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1786 reviews) ## Opiniones ### "We use GLPI and we love it" — 5.0/5 > **Usuario verificado** | *8 de noviembre de 2018* | Externalización/deslocalización | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very extensive functional modules, regular system updates, good product support. Intuitive system operation. > > **Puntos en contra**: The system accelerated and became even more readable. > > We have been working with GLPI for 8 years. We have been offering product support in Poland for 3 years. We've spent thousands of hours working with the system and we consider it the best product on the market. We work with the system and offer it to our clients. ----- ### "perfect combination of asset and service management" — 5.0/5 > **Karsten** | *7 de noviembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: GLPIs combination of asset management and service management makes it unique and extremely useful. GLPI can be used to fully record and manage a company's entire IT. It is also open source and therefore the price starts from exactly $0 / €0 ... The prices for support and the cloud solution are very moderate and the support quality is very good. > > **Puntos en contra**: Unfortunately, there is little new in asset management since there was apparently a dispute with the developer of Fusioninventory. For example, I miss the "recording" of kubernetes with pods and services. Services, processes and used network ports are also missing on Windows and Linux systems. But it is becoming increasingly important to keep an overview of this. > > I have been using GLPI since 2007, and i must say that this open source project has developed fantastically. GLPI is, in my opinion, the perfect tool to fully manage an IT department, whether it be IT assets, services, incidents, requirements, projects or licenses of any sized IT environment. But since marketing is rather poor, as is the case with so many open source solutions, GLPI is relatively unknown compared to other "professional" solutions. Unfortunately. Because every IT department could easily save thousands of euros/dollars in money. ----- ### "GLPI is good product to manage ticket" — 4.0/5 > **Usuario verificado** | *18 de junio de 2024* | Comercio minorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: GLPI is very easy to setup and use, provide a good reporting. > > **Puntos en contra**: I think there is no disadvantage now that the glpi cloud solution exists ----- ### "Using GLPI in the Municipal Government of the City of São Paulo" — 5.0/5 > **Ricardo** | *13 de abril de 2021* | Administración gubernamental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Customizable Robust and easy-to-deploy solution There are several plugins that further assist the customization and solution possibilities for the most diverse challenges The GLPI community is very supportive and helpful in solving any problems > > **Puntos en contra**: The use of server disk space can be high depending on the configurations and error logs, which can bring down the application, depending on how disk space management is done. > > To meet the goals of the Information and Communication Technology Strategic Planning of the City of São Paulo, we implemented a customized instance of GLPI for the Management of Calls and IT assets. For asset management we used Fusioninventory. This successful implementation allowed us to have better information that supported several decision making processes. From there we expanded the possibility of using the solution to other municipal public administration agencies that needed a solution for the systematization of Call and IT Asset Management The end users learned to use it quickly and it was very well accepted in general. It facilitated and optimized IT Management in all Sectorial Organs where it was implemented. Translated with www.DeepL.com/Translator (free version) ----- ### "GLPI easy to use and very capable for a single or multiple organizations" — 4.0/5 > **Alejandro** | *28 de mayo de 2022* | Hardware informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The hability to support multiple organizations in an easy workflow with business rules > > **Puntos en contra**: Not being able to use a mailbox per customer (Entity) > > At least two years using the solution to support several customers, multiple support groups and inventory management including licenses, configurations and email following ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.getapp.cl/software/2049885/glpi?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/2049885/glpi) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados