Sobre Detrack

Detrack, que ofrece el primer conductor gratis de por vida, es un potente software de gestión de entregas que te permite rastrear tus vehículos en vivo en un mapa y registrar las pruebas electrónicas de entrega en tiempo real usando solo la aplicación para iOS/Android. Estas aplicaciones se han traducido a 26 idiomas y se usan diariamente en todo el mundo para realizar millones de entregas.

Desde actualizaciones instantáneas de estado de entrega en tiempo real hasta registro de pruebas como firma del cliente, hora de finalización del trabajo, rechazo de artículos o entregas fallidas, evidencia fotográfica de finalización del servicio y automatización de la asistencia al cliente; Detrack lo gestiona todo.


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Detrack

4,9 (30)
VS.
El más valorado

Precio inicial

US$26,00
año
US$99,00

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funciones

63
37

Integraciones

16
9

Facilidad de uso

4,8 (30)
4,9 (57)

Relación calidad-precio

4,8 (30)
4,8 (57)

Atención al cliente

4,8 (30)
4,9 (57)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Route4Me

4,5
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Route4Me es un software de planificación de rutas que permite a pequeñas y grandes empresas crear, gestionar y...

ShippingEasy

4,8
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Track-POD

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Opiniones

Calificación general

4,9 /5
(30)
Relación calidad-precio
4,8/5
Funciones
4,7/5
Facilidad de uso
4,8/5
Asistencia al cliente
4,8/5

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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 30
Roland
Calificación general
  • Sector: Vino y licores
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent software built by smart team who knows their customers well

Revisado el 24-04-2020

I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp...

I have been a user of Detrack since 2012 and recently, we've intensified the use of it as we ramp up our business to add more drivers and delivery routes. Detrack make it possible for us to scale up 50X. We couldn't have managed to do it without some sort of smart software. Best of all, the customer support is top-notch! Every time I have issues, they reply extremely fast AND more importantly, with a solution! Keep up the good work team!

Puntos a favor

Easy to set up and use for both the route planner and the delivery drivers. All the functions work perfectly and seamlessly. They are customisable too. Dashboard and all the tools are user-friendly.

Puntos en contra

Direct and seamless integration with e-commerce platform such as Shopify would be amazing to implement. It can currently be done using Zapier, but not the easiest to set up and it doesn't work seamlessly, so we're still reverting to manual Excel uploads for now.

Respuesta de Detrack Systems

Hey, Roland!

Thank you much for your kind, encouraging words.

We are extremely pleased to hear that Detrack has made it possible for you to scale up to 50 times!

From Day 1, Detrack was designed to be seamlessly scalable. Making it easy for users to onboard and get started is a main goal for us as well, so we're glad you find our solution user-friendly and easy to navigate.

Our support team is always at hand to solve any issue our users are facing, and as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the review, Roland, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

Stephen
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Detrack For Routing our daily Deliveries

Revisado el 22-12-2023

Was an easier platform to use than others and the cost and time savings that Detrack has created...

Was an easier platform to use than others and the cost and time savings that Detrack has created outweighs and cost of the system itself. A real users system to manage a multitude of vehicls in personalised situations.

Puntos a favor

The incredible amount of time saved from using a less conventional non platform based system. The ease of use of the system itself and the capabilities that are available to the customer that you never even realised were possible.

Puntos en contra

The split connection from Detrack to Elastic Routing for optimsing. Other platforms offer an integrated optimization function which is an additional time saver, would be nice for Detrack to have this optimisation for better fleet management.

Alternativas consideradas

Track-POD

Razones para cambiar a Detrack

Cost was an element of course, as we are at the stage of managing a very busy but small fleet of vehicles, therefore needing the technology there but having to be careful not to overspend on the services until there has been more growth.

Respuesta de Detrack Systems

Thank you so much for taking the time to review Detrack. We value your feedback and support.

Jasmine
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

So far so good.

Revisado el 26-07-2021

So far so good.

So far so good.

Puntos a favor

Effective software with simple functions available that allows all users to understand and use easily.

Puntos en contra

Integration - Integration steps is complex and difficult to understand, and requires a lot of assistance from Detrack Support.

Respuesta de Detrack Systems

Hey Jasmine,

Thank you so much for your review.

As Detrack is designed to be user-friendly, we are glad to hear you find our effective software with the simple functions available easy to understand and use for all users.

And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the review, Jasmine.

Nevra
Calificación general
  • Sector: Agricultura
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Supports advanced requirements & support is awesome

Revisado el 08-04-2020

Excellent

Excellent

Puntos a favor

I needed to integrate it with an existing process and needed a few unusual features, like the ability to import a list of notification emails per delivery site. I learned the hard way that other delivery tracking/notification systems can't handle this. Before I started paying, I started with the free version and I got stuck with the file import. I emailed support thinking that, as a free user, I wouldn't get support, but I got an answer within a couple of hours AND it solved my problem! They attached the correct import spreadsheet and that fixed it.

Puntos en contra

There's a few little quirks in using the software - eg the page in which I tried to put in my billing info was unresponsive. I used the chat feature and immediately got a response with a workaround solution. Also, it took me a while to figure out how to customize the different notification emails. You sort of have to go to multiple places but I now realize that the tremendous flexibility in how these emails are set up and what info they include make it tailor fit my needs and it's easy now.

Alternativas consideradas

Route4Me

Razones para cambiar a Detrack

Flexibility, value for money, great support, transparent pricing

Respuesta de Detrack Systems

Hey, Nevra!

Thank you much for your kind, encouraging words. As always, our support team will do their best to solve any issue you're facing (regardless of the plan you're on), as our goal is for ALL Detrack users to have the best, seamless experience possible using our solution.

As we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the positive review, Nevra!

Usuario verificado
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent Software

Revisado el 28-05-2020

wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us...

wer easily. It has allowed us an easy way to organize (and in turn invoice) our work. It allows us to give the customer the access we want them to have easily to see the data relevant to them and gives our dispatch the ability to quickly make changes on the fly! The ability to upload routes and data from spreadsheet is excellent and (while we haven't used it), using an API to build in with other systems is very helpful also!

Puntos a favor

The versatility as well as the functionality. This could be used for any number of businesses that wanted to track vehicles and service work on the road while it's mainly focused on couriers. It's also easy to use...we taught 20 new drivers for a large product shipping how to use the software in about 3-5 mins each. Everyone operated it easily.

Puntos en contra

It appears overwhelming at first, though there are lots of tutorials and support is readily available to help. They reply to emails quickly and are always helpful

Respuesta de Detrack Systems

Thank you so much for your encouraging words.

As Detrack is designed to be user-friendly, we are extremely pleased to hear you've been able to teach 20 new drivers how to use Detrack with ease.

Our mission is also to provide businesses around the world access to both innovative and affordable technology to power their last mile deliveries, so we take extreme pride being able to present you a cost-effective solution that's reliable, scalable, and seamless to implement.

And as we're constantly looking to make improvements to our solution, rest assured your feedback will be looked into.

Thank you once again for the positive review, and we hope Detrack will continue to serve all your last mile delivery needs for many more years to come.

Mostrando 5 opiniones de 30 Todas las opiniones

Preguntas frecuentes sobre Detrack

He aquí algunas preguntas frecuentes sobre Detrack.

Detrack ofrece los siguientes planes de precios:

  • A partir de: US$26,00/año
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de Detrack son:

11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Detrack admite los siguientes idiomas:

alemán, chino, chino tradicional, español, finés, francés, griego, indonesio, inglés, italiano, japonés, letón, malayo, neerlandés, portugués, tailandés, vietnamita

Detrack admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Detrack se integra con las siguientes aplicaciones:

8x8 Contact Center, Adobe Commerce, AmeriCommerce, BigCommerce, BulkSMS, BurstSMS, CartonCloud, Ecwid, QuickBooks, Shopify, Squarespace, Twilio, Volusion, Vonage Business Communications, WooCommerce, Zapier

Detrack ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Detrack.