--- description: Busca información actualizada sobre WhatsApp en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara WhatsApp con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de comunicaciones con los clientes](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.cl/software/2035411/whatsapp Página: 1 de 655\ Siguiente: [Página siguiente](https://www.getapp.cl/software/2035411/whatsapp?page=2) > WhatsApp es un software de gestión de la comunicación con los clientes que ayuda a empresas de todos los tamaños a crear catálogos de productos y responder a los mensajes o las consultas de los clientes en tiempo real. Este software proporciona cifrado de extremo a extremo para proteger chats, mensajes de voz, imágenes, llamadas de audio/video y más. > > Veredicto: 16338 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 16338 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: WhatsApp - **Ubicación**: Menlo Park, EE. UU. ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - @menciones - API - Acceso móvil - Alertas y notificaciones - Asistencia por vídeo - Autoresponders - Búsqueda/filtro - CRM - Chat en tiempo real - Chat en tiempo real dirigido a consumidores - Chat y mensajería - Comunicaciones a demanda - Comunicación multicanal - Comunicación por lotes - Gestión de proyectos - Herramientas de colaboración - Llamadas de audio - Mensajería SMS - Panel de actividades - Personalización ## Integraciones (en total: 13) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Chat ## Categoría - [Software de gestión de comunicaciones con los clientes](https://www.getapp.cl/directory/1139/customer-communications-management/software) ## Categorías relacionadas - [Software de gestión de comunicaciones con los clientes](https://www.getapp.cl/directory/1139/customer-communications-management/software) - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) - [Herramientas para trabajar en equipo](https://www.getapp.cl/directory/1257/team-communication/software) ## Alternativas 1. [Zoho Desk](https://www.getapp.cl/software/10036/zoho-desk) — 4.5/5 (2212 reviews) 2. [Slack](https://www.getapp.cl/software/91563/slack) — 4.7/5 (24078 reviews) 3. [LiveChat](https://www.getapp.cl/software/8385/livechat) — 4.6/5 (1721 reviews) 4. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1772 reviews) 5. [Tidio](https://www.getapp.cl/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Opiniones ### "Great for keeping in contact with friends." — 5.0/5 > **Parker** | *24 de abril de 2026* | Administración educativa | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I like most about WhatsApp is how simple and fast it is. Messages are sent instantly, voice notes are super handy, and group chats make it easy to keep everyone in the loop. It just works without making you jump through a bunch of hoops. > > **Puntos en contra**: The biggest downside for me is that it relies heavily on your phone number, which isn’t always ideal. Sometimes media quality gets compressed too much, and switching phones or backing things up can feel a bit clunky depending on your setup. > > Overall, WhatsApp has been a reliable, everyday communication tool for me. It’s quick, convenient, and great for staying connected with friends, family, and groups. Even with a few quirks, it’s still one of the apps I use the most without thinking twice. ----- ### "What's Up With What'sApp\!" — 4.0/5 > **Usuario verificado** | *18 de marzo de 2026* | Entretenimiento | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I loved that I now can contact friends and family internationally, that it is easy to use, and the ability to share videos and photos fairly well in addition to customizable backdrops and separate group chats/categories. The ability to archive is also a great addition. > > **Puntos en contra**: I dislike that the app feels "heavy handed" in the sense that it can be cumbersome to launch, a bit laggy, slows down other apps by using a lot of processing power, and has authentication issues. > > Overall, WhatsApp has been a mostly positive experience for me, especially as a tool to contact those far away and share texts, plans, and files with people of varying degrees of phone usage. ----- ### "I only use Whatsapp when I need to but would avoid if I can" — 3.0/5 > **Usuario verificado** | *25 de septiembre de 2025* | Arte y artesanía | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Easy to add friends/people, just need to add via phone number. You can also create subgroups into main groups. > > **Puntos en contra**: Probably because you add via phone number, you can sometimes get spam calls on whatsapp. Also feels more intrusive and less professional when adding via phone number. Media files take up a lot of space on the phone, you need to download any images or videos in order to view them on whatsapp. > > Overall, I don't enjoy using whatsapp much. Feels like the more I use it, the more spam calls and messages I get on the app. I also get random images and videos that others send via the whatsapp group downloaded into my phone which I need to delete after. ----- ### "Extremely popular and very efficient" — 5.0/5 > **Lukasz** | *18 de enero de 2026* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like most about WhatsApp that everyone knows this app. It is super popular and easy to use by anyone. Another reason - value for money. I don't have spend my time to explain my clients how to use to messaging. We use livechat on the websites and the WhatsApp as a catch-all chat. > > **Puntos en contra**: I use WhatsApp for many years and in my opinion it's hard to find any cons about this app. It's very easy, popular, and has app for almost any device / OS system. > > Great, great, great app. It's an universal, very flexible solution for private chats and also for professional communication (inside and outside company, and even with clients). ----- ### "Reliable, Easy, and Widely Connected" — 5.0/5 > **Usuario verificado** | *8 de abril de 2026* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I really appreciate how easy WhatsApp makes it to stay connected with people anywhere in the world. The app is simple to use, offers free messaging and calls, and supports group chats that make coordinating with friends, family, or colleagues effortless. End-to-end encryption gives me confidence that my conversations are private, and since almost everyone I know uses it, I never have to worry about compatibility. > > **Puntos en contra**: While WhatsApp is excellent for everyday communication, I find that it can be frustrating when large files or documents need to be shared, since the size limits are restrictive. > > WhatsApp has been a reliable and convenient tool for staying connected with friends, family, and colleagues. Its intuitive interface makes communication effortless, whether through text, voice, or video calls. I appreciate the strong privacy features like end-to-end encryption, and the fact that it’s widely adopted means I can reach almost anyone without needing multiple apps. ----- Página: 1 de 655\ Siguiente: [Página siguiente](https://www.getapp.cl/software/2035411/whatsapp?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/2035411/whatsapp) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Datos estructurados