Nowsta

From an Admin stand point, I love how Nowsta is so easy to edit; staff information, times, position costs, literally everything! I love the availability checks that can go out as whatever I want, they do not have to be attached to an event. I love the multiple ways that I can inform my staff of shifts available via shifts requests and publishing to a first come first serve deal. It's so easy to make announcements to staff members who are scheduled for event shifts. Staff members get notified instantly of any event changes. I can set preferences to where I receive emails every time a staff member accepts/declines a shift, when new events are entered into Nowsta (we have the Caterease interface), when staff members do not clock into their shifts on time and so on. I could go on and on...

From an employees stand point, Nowsta gives me all the information that I need for an event. Its linked with Google Maps and with one click, I get GPS directions to my event. I can get notifications of upcoming events I am scheduled for. I clock in and out with my phone, no company timeclock box needed. I can easily add breaks to my shift. I can clock into an unscheduled shift, like for kitchen/office staff members who work daily yet do not have schedule kitchen or office hours. It is soooo easy! Makes everything soooo easy!!

Hands down the BEST Customer service crew I have ever worked with! I love chatting with them even tho I try not to have to. :)

The only thing at the moment that I wish Nowsta could do is have flat rate delivery options. I currently use normal staffing hours to calculate deliveries but they should be flat rates that do not affect employees hours but we make it work. Looking forward to the upgrade that includes flat rate fees.

Scheduling staff for events is a breeze. With multiple events displayed at once, we can click and drag staff to the event best suited for them. The report showing a spreadsheet as to the average number of minutes it takes staff to confirm events and the percentage that staff says yes to working an event helps us with prioritizing our staff based on their response. Approving staff on the Time and Attendance page is very easy and the screen is clear to see their times worked. Scheduling staff for the different departments works well .

Sometimes if the address of the location is not an exact address then the embedded gps map may send the staff to an incorrect location. The app works poorly on some older model cell phones. I haven't found a way to note when staff is on vacation to block those days so they are not accidentally added to the schedule.

Great customer support team with active development on a best in class platform with a solid codebase to support future iterations.
App recently modernized and continued improvements in reporting allow for oversight and quantitative analysis

Doesn't include payroll, but it syncs with many others! Only real con I can think of