Sobre Boulevard

Boulevard is a cloud-based software designed to help salons and spas of all sizes manage bookings, appointments, payments, check-in and out, memberships, sales, and more on a unified portal. The platform enables organizations to define custom rules for scheduling tasks, staff permissions, service categories, and pricing across multiple products, brands, and locations.

Boulevard allows front desk administrators to handle walk-ins and capture customers' contact information via the iPad application and send alerts with arrival time to the assigned service professional. It offers a host of features such as credit and debit card processing, waitlists, appointment confirmation notifications, group booking, tagging, refunds management, barcode scanning, timeclock, and more. Salons can also create, launch, and run marketing campaigns to promote products, categorize clients, and request ratings and feedback.

Boulevard lets managers generate, export, and share reports to gain insights into business performance, client retention, gross sales, tips, utilization of resources, and other metrics. It also supports integration with various third-party client relationship management (CRM) and enterprise resource planning (ERP) systems via API.

Precios desde:

US$175,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Boulevard

Beneficios clave de Boulevard

• On-brand client experience
• Reach out to past-due clients through text, email, or social media
• Keep staff connected with Boulevard’s mobile app
• Flexible permissions to compliment staff responsibilities
• Fast, secure, and 100% zero system downtime

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

inglés

Precios desde:

US$175,00/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Boulevard

Imágenes

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Funciones

Funcionalidades totales de Boulevard: 75

  • API
  • Acceso móvil
  • Alertas y notificaciones
  • Análisis de evolución de ventas
  • Arrastrar y soltar
  • Base de datos de clientes
  • Base de datos de clientes
  • Citas recurrentes
  • Confirmación y recordatorios
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Creación de marca personalizable
  • Cuentas de clientes
  • Encuestas de cliente
  • Firma electrónica
  • Formularios personalizables
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de clientes
  • Gestión de comentarios
  • Gestión de comercio electrónico
  • Gestión de comisiones
  • Gestión de correo electrónico
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de facturas
  • Gestión de impuestos de ventas
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de pedidos
  • Gestión de recibos
  • Gestión de reservas
  • Gestión de reservas
  • Gestión de stock
  • Gestión de tarjetas de regalo
  • Gestión de transacciones
  • Gestión de órdenes de compra
  • Historial de cliente
  • Historial de transacciones
  • Importación y exportación de datos
  • Informes de ventas
  • Informes personalizables
  • Integraciones de terceros
  • Invitaciones y recordatorios de correo electrónico
  • Lectura de código de barras/tickets
  • Marketing por correo electrónico
  • Mensajería SMS
  • Métricas de rendimiento
  • Notificaciones en tiempo real
  • Pagos electrónicos
  • Pagos en línea
  • Panel de actividades
  • Para centros de belleza y balnearios
  • Perfiles de clientes
  • Planificación de instalaciones
  • Planificación de personal
  • Portal de autoservicio
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Programación
  • Programación a tiempo real
  • Programación automatizada
  • Programación de citas
  • Programación de grupos
  • Programación de recursos
  • Programación de tareas
  • Punto de venta (POS)
  • Punto de venta (POS) al por menor
  • Recordatorios
  • Reserva de habitaciones
  • Reserva en línea
  • Seguimiento de inventario
  • Sincronización de calendario
  • Varias ubicaciones

Alternativas

Vagaro

4,7
#1 alternativa a Boulevard
Vagaro es una solución basada en la web para que los propietarios de salones de belleza y centros de fitness promocionen...

WellnessLiving

4,4
#2 alternativa a Boulevard
WellnessLiving es una solución todo en uno de reserva online, programación de recursos, generación de clientes...

Marketing 360

4,7
#3 alternativa a Boulevard
Marketing 360 es una empresa de software de marketing que proporciona una combinación de software integrado y servicios...

Timely

4,7
#4 alternativa a Boulevard
Timely es un software inteligente para spas, salones de belleza y centros de bienestar. Timely es compatible con todos...

Opiniones

Calificación general

4,5 /5
(191)
Relación calidad-precio
4,4/5
Funciones
4,3/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,6/5

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Mostrando 5 opiniones de 191
James B.
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Boulevard elevates our customer experience, giving us a competitive edge

Revisado el 23-09-2021

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I...

Stellar. Simply put the experience from onboarding, training and ongoing support is fantastic. I hear the horror stories from other Main Street owners using the more established incumbents in the space and I am glad I made the right decision to choose Boulevard!

Puntos a favor

The single unified design, the built in messenger and online booking workflow.
Compared with many established players who patch together different features with different user interface designs, Boulevard has one easy to use design. There is no jarring for the user when they switch features. It is all seamless.
The Messenger has helped reduce telephone time significantly and has about a 90% open rate. It also provides a detailed record or client requests, issues and concerns. With voice calls, notes are not always taken.
The online booking workflow has helped us increase self booking, allowing front desk to refocus time in other areas.

Puntos en contra

Boulevard feature development is continuous so I always feel confident that features and improvements will be added. One area that could do with improvement is the Guest Account Management. Ideally guests would like the ability to log in and see their service history and transactions in addition to being about to book. I know though that this is an area receiving some focus now and look forward to seeing improvements in 2022.

Alternativas consideradas

Phorest, ZENOTI, Booker, Mindbody y Acuity Scheduling

Razones para elegir Boulevard

The software I inherited was over 10 yrs old on a Windows 7 machine. It was not connected to the internet for management outside the salon and generally the data was not accurate. We needed a cloud based solution and one with built in payments and online booking. I reviewed 6 solutions in depth with demos and by far Boulevard was the best.

Software anterior

DaySmart Salon

Razones para cambiar a Boulevard

No Legacy software. Built from the ground up for the cloud. Plus built in messenger was huge.
Molly O.
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Happy, Happy, Happy BLVD 4-lifer Customer

Revisado el 18-09-2021

I love that I don't have to worry about double bookings etc so we are able to give our clients the...

I love that I don't have to worry about double bookings etc so we are able to give our clients the best customer service without losing that personal touch. It's fast at booking clients so I love that there isn't a lot of down time on the phone

Puntos a favor

There isn't enough time to discuss all that I love about this software.
I love that the checkout page includes a gratuity line so our team doesn't have to ask 'would you like to leave gratuity for your artist' tacky!
I love the cash drawer feature - helps to maintain an accurate cash drawer during the day.
Inventory functionality is great.
The reports are abundant and extremely powerful to help you keep track of running your business
The checkout / reception page is ridiculously cool and informative
I love that the help team is fast and ready to assist as much as they currently can
The communications is great - you know when your clients, book when they arrive, when they check out, and when they cancel.
Customization and team permissions are abundant.

Puntos en contra

I feel like because it's new some things are still being worked out. New like within the past few years. I do like how the customer service and help chat team are fast to respond to issues.

I do not feel like the app fits this software! It is so forward and the app is just mundane. I hope more work and effort goes into it like being able to shrink down the size on the screen to show the whole day or all team members and also being able to book an appt within the client tab (Rather than only through the calendar tab).

We did not have a great experience with duo - so I am hoping that gets worked out and we can try again in the near future.

I'd love to be able to have a push notification when a client simply reschedules her appt - that way you're not chasing down the front desk to figure out what happened to xx on Monday at xx and why her appt is gone.

Need better communication with regards to the disputes. During the process is pretty much radio silence.

Alternativas consideradas

Meevo 2, Phorest y Vagaro

Razones para elegir Boulevard

These were all lacking something that I needed most - mainly reporting. I didn't care for Meevo as I believe our rep was not the best - customer service is extremely important to me.

Software anterior

Meevo 2, Vagaro y Square Point of Sale

Razones para cambiar a Boulevard

I liked the customer service I received as well as it's ease of function. I also preferred it's esthetic and the check out reception page is second to none! The reports were similar to what I needed and I was excited to show my team so that's how I knew I liked it!
Marchelle C.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Boulevard

Revisado el 27-09-2021

It’s a new software so it’s expected but I think a lot of things could of been better over the...

It’s a new software so it’s expected but I think a lot of things could of been better over the years. Lots of new updates to keep current and trendy but with that comes a roller coaster of trial and error. With that being said old tech should be easy but isn’t.

Puntos a favor

Seamless booking appointments online for clients and in person.

Puntos en contra

Glitches … a new one every week! As a business owner you don’t have the time to make customer support tickets and figure out how to do workarounds more often than not. But I guess that’s how it is with these softwares.

Alternativas consideradas

Meevo 2

Razones para elegir Boulevard

Securing credit card info for internal and external wasn’t easy and lack of promises kept.

Software anterior

Booker

Razones para cambiar a Boulevard

They claimed they had an easy on boarding with Booker clients and offered incentives to do that.
Lukas U.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Boulevard is expensive, but worth it

Revisado el 20-09-2021

Boulevard is super-stable, slick, and easy to use as a POS ANDscheduling system. It saved us tons...

Boulevard is super-stable, slick, and easy to use as a POS ANDscheduling system. It saved us tons of hassles with Booker and Zenoti in terms of confusing interfaces and over-built functionality (Zenoti), and system instability/glitches (Booker). Boulevard's POS system and iPad app is also very slick and integrates very well with the software, which is more than we could say for Zenoti and Booker as well. Boulevard is expensive, but as a small business owner, time is money, and it saved us from a lot of headaches we were having with other scheduling/POS solutions.

Puntos a favor

Excellent UI and ease of use. Thorough onboarding and customer support. Feature-rich and well thought-out functionality for salon owners operating at any scale. Hardware and software is stable and reliable.

Puntos en contra

Boulevard is an excellent product, but you gotta pay for it!

Alternativas consideradas

Square Payments

Razones para elegir Boulevard

instability, unreliability, lack of necessary functionality

Software anterior

ZENOTI y Booker

Razones para cambiar a Boulevard

group booking features, tip splitting among several service providers, excellent interface
David W.
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Overall a Great System with focus on technology improvements.

Revisado el 23-09-2021

I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how...

I have to say the cost and the simplicity of the system is the part I like most. I really enjoy how easy this system is to use and the technology behind the system. The new Duo credit card reader is great except it would have been nice if it would have had a Magswipe to it as well.

Puntos a favor

I do have to say Boulevard is a very simple and easy system to use with a lot of power behind it to stand next to some of the bigger more popular booking software available. Another perk is the benefit of having the credit card processing with Boulevard and not an additional expense.

Puntos en contra

There are a few glitches such as selecting a date in the future you need to be in calendar mode instead of Front Desk Mode. Another annoying feature is the multiple clicks of confirming to book an appointment. I feel that is a waste of time. I will also say that it would be helpful if the system would send a text message to the client during the booking instead of only an email. As a stylist I will receive a text message of the newly booked appointment but not the client. Their app is not a very user friendly app for management.

Alternativas consideradas

Meevo 2

Razones para elegir Boulevard

Booker just became more expensive every time and we had issues with the system crashing often.

Software anterior

Booker

Razones para cambiar a Boulevard

Cost and the overall look just was more user friendly.
Mostrando 5 opiniones de 191 Todas las opiniones

Preguntas frecuentes sobre Boulevard

He aquí algunas preguntas frecuentes sobre Boulevard.

Boulevard ofrece los siguientes planes de precios:

  • A partir de: US$175,00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Boulevard is available across three pricing models, details of which are outlined below: Essentials - $175/month Premier - $325/month Enterprise - Contact Boulevard for pricing details.

Los clientes habituales de Boulevard son:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Boulevard admite los siguientes idiomas:

inglés

Boulevard admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Boulevard se integra con las siguientes aplicaciones:

Google Calendar, Mailchimp, NetSuite, Okta, True Lark, Vish, Zapier

Boulevard ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Asistencia 24/7, Chat

Categorías relacionadas

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