---
description: Busca información actualizada sobre Teladoc Health en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Teladoc Health con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Teladoc Health: precios, funciones y opiniones | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para historia clínica electrónica de podología](/directory/3435/podiatry-emr-software/software) > [Teladoc Health](/software/131455/teladoc)

# Teladoc Health

Canonical: https://www.getapp.cl/software/131455/teladoc

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> Teladoc proporciona una plataforma online para que los profesionales médicos, como clínicos, dietistas registrados, dermatólogos y especialistas en salud conductual, puedan conectarse con los pacientes por teléfono o videollamada, sin necesidad de visitas en persona.
> 
> Veredicto: 91 usuarios lo han valorado con **2.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **2.5/5** | 91 Opiniones |
| Facilidad de uso | 2.9/5 | Basado en las opiniones generales |
| Asistencia al cliente | 2.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 2.3/5 | Basado en las opiniones generales |
| Funciones | 2.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 40% | (4/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Teladoc Health

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- API
- Acceso móvil
- Aplicación móvil
- Archivos de audio y vídeo bidireccionales
- Chat en vivo
- Clínica de varios profesionales
- Comentarios/notas
- Comunicación con los pacientes
- Conferencias
- Confirmations/Reminders
- Conforme con HIPAA
- Conformidad con el sector sanitario
- Cuestionarios de pacientes
- Facturación médica
- Firma electrónica
- Formularios online
- Gestión de citas
- Gestión de expedientes
- Gestión de expedientes de pacientes
- Gestión de formularios

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para historia clínica electrónica de podología](https://www.getapp.cl/directory/3435/podiatry-emr-software/software)

## Categorías relacionadas

- [Software para historia clínica electrónica de podología](https://www.getapp.cl/directory/3435/podiatry-emr-software/software)
- [Programación de pacientes](https://www.getapp.cl/directory/3825/patient-scheduling/software)
- [Software de comunicación con el paciente](https://www.getapp.cl/directory/1359/patient-engagement/software)
- [Software de historia clínica electrónica de psiquiatría](https://www.getapp.cl/directory/2651/behavioral-mental-health-electronic-health-records/software)
- [Software para programación de citas médicas](https://www.getapp.cl/directory/68/medical-scheduling/software)

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3. [Carepatron](https://www.getapp.cl/software/2048864/carepatron) — 4.4/5 (858 reviews)
4. [athenaOne](https://www.getapp.cl/software/91402/athenaclinicals) — 3.8/5 (912 reviews)
5. [Tebra](https://www.getapp.cl/software/102859/tebra) — 3.9/5 (1380 reviews)

## Opiniones

### "Access Excellent Care from Anywhere" — 5.0/5

> **Usuario verificado** | *11 de marzo de 2021* | Educación primaria/secundaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: This was the easiest tool I've ever used for access to reliable healthcare. From downloading the app to my first doctor visit was everything was simple and FAST. And of course, accurate.
> 
> **Puntos en contra**: The moon inconvenience, and it was minor, was the few extra steps to get my children signed up on the account as well (they're in their teens so I understand that Teladoc needed their input as well).
> 
> Teladoc saves time. All medical providers I have seen are professional and I have received nothing less than stellar care from them. Even a prescription called right into my local pharmacy\!

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### "Remote Health Assessments" — 4.0/5

> **Usuario verificado** | *9 de febrero de 2021* | Software informático | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Teladoc is fairly straight forward to use.   Requesting an appointment is as simple as entering a few details about your request, choosing a timeframe, and how you'd like to be contacted.    The doctors are highly professional and helpful.
> 
> **Puntos en contra**: If you forget your password or are otherwise unable to login to your account it can be a frustrating experience to reset it.  Sometimes the automated emails don't arrive until days later, or sometimes not at all.
> 
> From the get-go my experience with Teladoc was a positive one.  Highly professional doctors.  Easy to use application.  What more could you ask for?

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### "Useless Garbage" — 1.0/5

> **Nicole** | *27 de agosto de 2021* | Educación superior | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: Absolutely nothing. Not a single redeeming quality.
> 
> **Puntos en contra**: - You will wait no less than 2 hours for an appointment which the provider can then cancel with no explanation&#10;- The phone call appointments just don't work if you have an iPhone apparently&#10;- The phone app is unusable garbage that will kick you from your account if you're inactive for too long (and there's no option to stay signed in nor save your sign-in info)&#10;- Customer service will pretend to try to help you but they're incapable of solving anything&#10;- One customer service representative got very snarky with me, told me doctors were canceling on me and there was nothing I can do, then put me on hold as I  was venting my frustration. (I don't remember who that guy was, but I hope he gets fired)&#10;- All around waste of time and resources; go literally anywhere else.
> 
> I tried getting an excuse note (something they say they do) and:&#10;- spent one full day trying to use their phone appointments (which did not work,) &#10;- finally got someone on a video appointment but found out after the appointment, I couldn't open the file with my excuse note, &#10;- spent another full day making video appointments, only to have them canceled with no explanation&#10;- then finally had an extremely rude interaction with customer service saying my request couldn't be granted and that's why the providers were canceling on me. (Even though one of the providers was clearly able to do so)&#10;&#10;Honorable Mentions:&#10;- Downloading their useless app&#10;- Having to call up my phone provider to see if they were blocking calls only to have them tell me they weren't&#10;- The rude customer service rep AGREEING that the "no explanation cancelation" policy was a bad one and telling me nothing would be done about it.&#10;- Generally wasting two days of my life on a non-functional software

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### "Easiest and most efficient medical care" — 5.0/5

> **Usuario verificado** | *4 de febrero de 2020* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: It is very easy to register and to make an appointment. Within an hour I had a prescription ready for pick up. The physician explained the diagnosis and medication efficiently and was very easy to understand medication and how to use. They also gave me a coupon for medication in case it cost a lot. This is an amazing service and I would recommend to anyone\!
> 
> **Puntos en contra**: I have found no negatives with this service\!
> 
> It was very easy to use\! I am a working mom and don’t always make time to take care of my needs. I was able to do this on my lunch break and have my prescriptions ready to pick up on my way home\! The physician explained everything so well\! I felt like I got more explanation than I have got at my last in person visits\! This was so easy and the response times were so fast\! My issue wasn’t urgent but they treated it like it was\!

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### "User Interface Excellence" — 5.0/5

> **Usuario verificado** | *15 de septiembre de 2019* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: As a user with multiple kids, I can believe how easy it is to use this app. if one of the kids is sick in the middle of the night, I can have someone helping me within a half-hour at the most and all of their health info is there so I don't need to remember medications, etc.
> 
> **Puntos en contra**: It would be nice to see the physician during communication even if we didn't want to be "seen." An in-app communication system would be great.
> 
> I was skeptical when I began using it, but it was so easy, I'm more likey to seek help sooner.

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