--- description: Busca información actualizada sobre Heyday en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Heyday con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Heyday: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [Heyday](/software/130619/heyday) # Heyday Canonical: https://www.getapp.cl/software/130619/heyday Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.cl/software/130619/heyday?page=2) > Heyday es una plataforma de IA conversacional que ha sido diseñada para ayudar a los comercios minoristas y de eCommerce a captar clientes potenciales y mejorar la interacción con los compradores. Entre sus principales funciones, figuran personalización de marca, comunicación multicanal, gestión del tiempo de espera, priorización, notificaciones push y respuestas predefinidas. > > Veredicto: 17 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 17 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Hootsuite Media - **Ubicación**: Vancouver, Canadá - **Constitución**: 2008 ## Contexto comercial - **Precio inicial**: US$499,00 - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, chino tradicional, coreano, croata, esloveno, español, francés, inglés, italiano, japonés, lituano, neerlandés, portugués - **Países disponibles**: Canadá, Estados Unidos, Francia, Reino Unido ## Funciones - A/B Testing - AI Copilot - Acceso móvil - Alertas y notificaciones - Alerts/Escalation - Análisis de campañas - Análisis de sentimientos - Análisis de texto - Aplicación móvil - Aprendizaje automático - Asistencia por vídeo - Asistente virtual personal - Automatización de email - Automatización proceso/flujo de trabajo - Autoresponders - Base de datos de clientes - Búsqueda de lenguaje natural - Búsqueda/filtro - CRM - Captura de clientes potenciales ## Integraciones (en total: 28) - Adobe Commerce - Agile CRM - Algolia - BigCommerce - Elastic Stack - Gmail - Google Analytics 360 - Justuno - Klaviyo - Lightspeed Retail - LoyaltyLion - Mailchimp - Meta for Business - NetSuite - Nosto … y 13 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) ## Categorías relacionadas - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) - [Software de gestión de experiencia del cliente](https://www.getapp.cl/directory/601/customer-experience/software) - [Software de compromiso del cliente](https://www.getapp.cl/directory/650/customer-engagement/software) - [Plataformas de IA conversacional](https://www.getapp.cl/directory/1647/conversational-ai-platform/software) - [Herramientas de marketing conversacional](https://www.getapp.cl/directory/1659/conversational-marketing-platform/software) ## Alternativas 1. [Tidio](https://www.getapp.cl/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1754 reviews) 3. [Lime Connect](https://www.getapp.cl/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) 4. [Birdeye](https://www.getapp.cl/software/112535/birdeye) — 4.7/5 (703 reviews) 5. [Pipedrive](https://www.getapp.cl/software/90507/pipedrive) — 4.5/5 (3042 reviews) ## Opiniones ### "Excellent web chat application" — 5.0/5 > **Erich** | *19 de marzo de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like how it works with Facebook Messenger so that regardless of if the user leaves the website, you can still have conversations with them. > > **Puntos en contra**: It doesn't currently work with inbound emails as a kind of 'ticketing system', which would be nice to have as a future feature. > > I've enjoyed working with their team from the sales people to implementation specialists. They were all very patient and kind. ----- ### "Great tool & great company" — 5.0/5 > **Redouane** | *23 de noviembre de 2021* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The connection of Facebook Messenger, Instagram, the messenger widget and Google My Business helped us so much. We could set up FAQ and we are now much more efficient than before. The impact on the customer satisfaction is huge. The Heyday team is incredibly nice and help us a lot in the implementation and evolutions. > > **Puntos en contra**: Could be better for e-mail connections (in term of UX). Autonomy can also be limited to make some changes (hopefully the team is always there to help) > > We are able to answer better than before to our customers. ----- ### "Review of a + 6 months use" — 3.0/5 > **Amel** | *23 de noviembre de 2021* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Facilty to change channels and select agents, > > **Puntos en contra**: It is not fast enough, that little seconds wasted for loadig the pages > > I am saving so much time with all our channels and messenger pages + instagram ----- ### "Simple Intuitive Platform" — 4.0/5 > **Curt** | *26 de marzo de 2020* | Comercio minorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Heyday is very easy and intuitive to use. It has a very nice user interface with minimal sleek features. This platform allows our clients to contact us on their preferred time schedule. The bot is able to reply to many basic questions, thus allowing our human agents the opportunity to work on more delicate/complex cases. The "price drop alert" feature is a favorite of ours as our particular website has a lot of fluctuation in pricing, this allows our clients to keep an eye on their desired purchases and buy them when the price is right\! > > **Puntos en contra**: At the moment of adoption, the bot had some minor issues with understanding our clients questions, but as promised, through time and evolution, these issues disappeared. The data reporting could be more robust, but I do believe this is coming. > > Heyday as a company is populated by thoughtful, interactive employees. Whenever we have contacted them for any reason, they are extremely accommodating, responsive, understanding and collaborative. They remain one of the best in this regard. ----- ### "A key factor in our growth" — 4.0/5 > **Guillaume** | *16 de enero de 2020* | Agricultura | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Increase productivity by automating the ordering process while maintaining a personalized approach to customer service For our customer, simplify the restocking and respect of order deadline Facilitates customer awareness of new product launch; Facilitates customer feedbacks regarding service and product quality Increased value proposition of our indoor vertical farm concept we are developping As allowed to pursue sales growth through direct sale rather than third party distribution channels > > **Puntos en contra**: Dashboard could be a bit more user-friendly, but overall there's not much reason to complain > > We are Montreal-based indoor vertical farm than produces microgreens for the local foodservice industry year -round. -Every week we deliver freshly harvested product to over 50 establishment in downtown. -Integartion of Heyday Chat as enable to streamline and simplify order processing, which is extremely valua ble considering the highly-perishable nature of our product and the large amount of deliveries we make every week . -Without it, we would not have been able to experience a rapid growth while maintaining a direct sale strategy, which we consider a key competitive advantage in our B2B market. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.cl/software/130619/heyday?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/130619/heyday) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados