--- description: Busca información actualizada sobre Dovetail en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Dovetail con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dovetail: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de experiencia del usuario (UX)](/directory/1287/ux/software) > [Dovetail](/software/128343/dovetail-app) # Dovetail Canonical: https://www.getapp.cl/software/128343/dovetail-app Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.cl/software/128343/dovetail-app?page=2) > Dovetail es una solución de investigación de usuarios basada en la nube, que ayuda a los equipos de productos, diseño y desarrollo con la investigación y colaboración de usuarios. Las características principales incluyen pruebas de usabilidad, intercambio de archivos, reconocimiento de patrones, búsqueda de texto completo, etiquetado, creación de informes gráficos y analíticas. > > Veredicto: 97 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 97 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Dovetail Research - **Ubicación**: Sydney, Australia - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: US$0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México ## Funciones - API - Anotaciones - Análisis de búsquedas de usuarios - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Búsqueda/filtro - Campos personalizables - Categorización/Agrupación - Comentarios/notas - Controles o permisos de acceso - Encuestas y comentarios - Etiquetado - Gestión de ciclo de vida del producto - Gestión de comentarios - Gestión de flujos de trabajo - Gestión de los comentarios negativos ## Integraciones (en total: 31) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout … y 16 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de experiencia del usuario (UX)](https://www.getapp.cl/directory/1287/ux/software) ## Categorías relacionadas - [Software de experiencia del usuario (UX)](https://www.getapp.cl/directory/1287/ux/software) - [Software de análisis de datos cualitativos](https://www.getapp.cl/directory/1487/qualitative-data-analysis/software) - [Software de gestión de experiencia del cliente](https://www.getapp.cl/directory/601/customer-experience/software) - [Herramientas para estudios de mercado](https://www.getapp.cl/directory/889/market-research/software) - [Soluciones de gestión de productos](https://www.getapp.cl/directory/991/product-management/software) ## Alternativas 1. [Adobe XD](https://www.getapp.cl/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 2. [Survicate](https://www.getapp.cl/software/101401/survicate) — 4.6/5 (99 reviews) 3. [Hotjar](https://www.getapp.cl/software/101789/hotjar) — 4.6/5 (539 reviews) 4. [UserWay Accessibility Widget](https://www.getapp.cl/software/2049830/userway) — 4.9/5 (328 reviews) 5. [Lucky Orange](https://www.getapp.cl/software/112955/lucky-orange) — 4.7/5 (260 reviews) ## Opiniones ### "Wonderful Customer Service, easy to use & very effective\!" — 5.0/5 > **Laurie** | *20 de septiembre de 2018* | Educación superior | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We are team of researcher that are using Dovetail to tag interviews, and it has worked great for our needs. Dovetails greatest feature is how simply you can tag your content, how you can visualize the tags each project has, and how you can look at each individual tag to see the content you've assigned that tag to. To create a tag you simply highlight text, the tagging box appears, and you can add new tags or select from tags you have previously populated to the project. Tags can be easily imported using excel sheets, or added directly on the app. Tags can be grouped together, and easily organized into those groups, or moved to other groups. You can color code tags using Dovetail's standard colors, or you can add your own using hex codes. If you want to see all content that is tagged with the same thing, you just have to click on that tag and it all populates. This makes reviewing tagged content very easy\! The system of tagging they have developed is so user friendly\! Dovetail is easier to learn than many of its competitors which we have used in the past. Dovetails interface is uncluttered, allowing for users to easily navigate its features. You will not get bogged down with endless, irrelevant features like many of Dovetails competitors. It is also has a very clear, calming design which may sound trivial, but matters when you spend so much time on a platform. > > **Puntos en contra**: We don't really have a con because we have been able to achieve what we set out to achieve when we signed up for Dovetail. However, there are some we wished Dovetail had. While we feel these features will make the Dovetail experience better, not having them has not limited our experience on Dovetail. The features we would like to see added are more like luxuries that we hope Dovetail will add in the future. For example, we would like to see project templates added so if you are tagging the same themes over a number of different projects you can create a template with those tags to use for each project. This will cut down on the time it takes for setting up a new project. That being said, it currently only took about 15 minutes for us to add about 150 tags to a project on Dovetail and get them organized, so the current time is not so bad. Also, we brought this up with their staff, and we know that this feature is on their radar already\! > > Our experience has been wonderful. The customer service is truly amazing. When we upgraded from our free trial we received and email from the CEO \& co-founder. He has answered all questions we have had with an very fast response time. He has also asked for feedback, and responded to our suggestions. We have truly felt supported while using Dovetail. Judging from my experience Dovetail will only get better as they continue to grow\! ----- ### "Dovetail is the ultimate user research co-pilot\!" — 5.0/5 > **James** | *11 de octubre de 2024* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Dovetail makes it incredibly easy to get started - lowering the barrier to entry for centralizing research data, at the enterprise level. It's free for securely publishing + collaborating on feedback, internally. Their customer support is prompt and effective, and it seamlessly integrates with services we use like Google for effective collaboration. > > **Puntos en contra**: One challenge we've experienced is that the AI/NLP can be "too good" - and the automation of ML generated summarization can lead to laziness on the part of interviewers, when it comes to tagging content. You've got to stay on top of your users to prevent "garbage in, garbage out"\! > > Dovetail is enabling me to conduct research - online via Zoom and Google Meet, or using a GoPro in the field – hands free. It's the ultimate note-taking co-pilot, allowing me to focus on engaging with my subjects rather that trying to constantly handwrite-or-type notes. It saves me a TON of time \& energy daily, by offering AI/NLP powered transcriptions of all my research interviews. It allows our enterprise organization to maintain a "central brain" for research data - democratizing information and making insights accessible across a global organization. ----- ### "Far too buggy for what it is" — 2.0/5 > **Dan** | *5 de junio de 2020* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The inline Anthropological Coding UI is pretty nice. > > **Puntos en contra**: bad transcription, buggy, load times, price > > Honestly quite negative. It was hard to justify over airtable. The pricing is a bit unclear and I assumed it was 1/5th the actual price because they force you to buy many seats (no matter how small your team is) ----- ### "Dovetail has been a game changer for our product team" — 5.0/5 > **Marlana** | *14 de octubre de 2024* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Dovetail has opened up customer feedback to our entire product team. I use this product daily, and we have hundreds of hours in our repository that allow our product team to get a temperature gauge on our customers on any subject we've collected feedback on. The AI summaries are amazing and allow users to quickly understand the customer problem by summarizing across all mentions. Overall the product is incredibly easy to get up and running and sharing out feedback outside of Dovetail. We are so happy to have a repository to organize product feedback. > > **Puntos en contra**: It can be a bit tricky navigating around the product sometimes and I wish we were able to timebox search results. For example, it would be helpful to know feedback about a particular feature since its redesign 6 months ago. Any feedback before them would not be as relevant and we would want to exclude those from the summary. > > Dovetail brings all of our user research feedback into one place and allows any user to easily find information about what customers are looking for. It is also makes doing qualitative research analysis a breeze. I can easily organize my notes and analyze the findings super fast, moving projects along faster. A total game changer for analysis. ----- ### "An easy to use and incredibly valuable tool for qualitative researchers\!" — 5.0/5 > **Hannah May** | *21 de octubre de 2024* | Filantropía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is safe to say that I am a major fan of Dovetail\! Since being introduced to it a couple of years back it has been my go-to software whenever I'm undertaking qualitative analysis. One of the first things which converted me to the platform was the fact that it's incredibly easy to learn how to use - a quick overview by a colleague tends to be enough to get set up and started\! I have introduced a number of my own colleagues to the platform (as well as different departments) and all have agreed that it's really easy to get to grips with. As a researcher, I find Dovetail invaluable at helping me collect, analyse, synthesise and ultimately make sense of my data - I would be lost without it\! The recent AI integrations which have been added to the platform are fantastic tools to help save a lot of time. I've only really scratched the surface with these so far and I'm excited to see how they can further add value to my work\! > > **Puntos en contra**: The only negative I'd raise is the cost of Dovetail - however this is similar to most other software like this\! > > Dovetail is a fantastic tool for helping me to collate all my qualitative user research insights in one place. It is an invaluable tool for facilitating analysis, also allowing for collaboration on this task. It helps me to analyse, organise and present my data in a really user-friendly visual manner. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.cl/software/128343/dovetail-app?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/128343/dovetail-app) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados