--- description: Busca información actualizada sobre Dovetail en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Dovetail con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dovetail: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de experiencia del usuario (UX)](/directory/1287/ux/software) > [Dovetail](/software/128343/dovetail-app) # Dovetail Canonical: https://www.getapp.cl/software/128343/dovetail-app Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.cl/software/128343/dovetail-app?page=2) > Dovetail es una solución de investigación de usuarios basada en la nube, que ayuda a los equipos de productos, diseño y desarrollo con la investigación y colaboración de usuarios. Las características principales incluyen pruebas de usabilidad, intercambio de archivos, reconocimiento de patrones, búsqueda de texto completo, etiquetado, creación de informes gráficos y analíticas. > > Veredicto: 97 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 97 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Dovetail Research - **Ubicación**: Sydney, Australia - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: US$0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México ## Funciones - API - Anotaciones - Análisis de búsquedas de usuarios - Análisis de sentimientos - Análisis de tendencias - Análisis de texto - Análisis predictivo - Análisis visual - Arrastrar y soltar - Búsqueda/filtro - Campos personalizables - Categorización/Agrupación - Comentarios/notas - Controles o permisos de acceso - Encuestas y comentarios - Etiquetado - Gestión de ciclo de vida del producto - Gestión de comentarios - Gestión de flujos de trabajo - Gestión de los comentarios negativos ## Integraciones (en total: 31) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox Business - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout … y 16 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de experiencia del usuario (UX)](https://www.getapp.cl/directory/1287/ux/software) ## Categorías relacionadas - [Software de experiencia del usuario (UX)](https://www.getapp.cl/directory/1287/ux/software) - [Software de análisis de datos cualitativos](https://www.getapp.cl/directory/1487/qualitative-data-analysis/software) - [Software de gestión de experiencia del cliente](https://www.getapp.cl/directory/601/customer-experience/software) - [Herramientas para estudios de mercado](https://www.getapp.cl/directory/889/market-research/software) - [Soluciones de gestión de productos](https://www.getapp.cl/directory/991/product-management/software) ## Alternativas 1. [Adobe XD](https://www.getapp.cl/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 2. [Survicate](https://www.getapp.cl/software/101401/survicate) — 4.6/5 (99 reviews) 3. [Hotjar](https://www.getapp.cl/software/101789/hotjar) — 4.6/5 (542 reviews) 4. [UserWay Accessibility Widget](https://www.getapp.cl/software/2049830/userway) — 4.9/5 (330 reviews) 5. [Lucky Orange](https://www.getapp.cl/software/112955/lucky-orange) — 4.7/5 (260 reviews) ## Opiniones ### "Wonderful Customer Service, easy to use & very effective\!" — 5.0/5 > **Laurie** | *20 de septiembre de 2018* | Educación superior | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We are team of researcher that are using Dovetail to tag interviews, and it has worked great for our needs. Dovetails greatest feature is how simply you can tag your content, how you can visualize the tags each project has, and how you can look at each individual tag to see the content you've assigned that tag to. To create a tag you simply highlight text, the tagging box appears, and you can add new tags or select from tags you have previously populated to the project. Tags can be easily imported using excel sheets, or added directly on the app. Tags can be grouped together, and easily organized into those groups, or moved to other groups. You can color code tags using Dovetail's standard colors, or you can add your own using hex codes. If you want to see all content that is tagged with the same thing, you just have to click on that tag and it all populates. This makes reviewing tagged content very easy\! The system of tagging they have developed is so user friendly\! Dovetail is easier to learn than many of its competitors which we have used in the past. Dovetails interface is uncluttered, allowing for users to easily navigate its features. You will not get bogged down with endless, irrelevant features like many of Dovetails competitors. It is also has a very clear, calming design which may sound trivial, but matters when you spend so much time on a platform. > > **Puntos en contra**: We don't really have a con because we have been able to achieve what we set out to achieve when we signed up for Dovetail. However, there are some we wished Dovetail had. While we feel these features will make the Dovetail experience better, not having them has not limited our experience on Dovetail. The features we would like to see added are more like luxuries that we hope Dovetail will add in the future. For example, we would like to see project templates added so if you are tagging the same themes over a number of different projects you can create a template with those tags to use for each project. This will cut down on the time it takes for setting up a new project. That being said, it currently only took about 15 minutes for us to add about 150 tags to a project on Dovetail and get them organized, so the current time is not so bad. Also, we brought this up with their staff, and we know that this feature is on their radar already\! > > Our experience has been wonderful. The customer service is truly amazing. When we upgraded from our free trial we received and email from the CEO \& co-founder. He has answered all questions we have had with an very fast response time. He has also asked for feedback, and responded to our suggestions. We have truly felt supported while using Dovetail. Judging from my experience Dovetail will only get better as they continue to grow\! ----- ### "An innovative, powerful user-centric tool created by an incredible team\!" — 5.0/5 > **Emily** | *8 de octubre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Dovetail gracefully balances intuitive UX and powerful functionality. It is easy not only for UXRs to use, but also for non-researcher stakeholders at all levels to navigate and contribute. Insights that contributed to broader insight reports and could be highlighted in reels or feeds fit our organization's mental model and gave us the framework to continue educating our stakeholders on the power of UXR. The customizable templates are particularly beneficial for structuring research output and synthesizing insights effectively for various methods and altitudes of projects. For our UXR team, it allows for customization through templates and to easily control for privacy and security. > > **Puntos en contra**: Generally I can think of few cons about Dovetail\! At the time, the list of product integrations was still growing, but see that the team has already made significant strides in expanding that list. Dovetail also is extremely receptive to user feedback and truly feels like a user-first business. That said, changes and improvements to the platform were frequent and common. Sometimes this inhibited our ability to stick with an established process with the tool, and it required us to restructure our repository slightly and re-socialize education to our stakeholders on how to utilize Dovetail. Ultimately, however, it was great to see Dovetail lead innovation in this product space for UXR teams. > > After an extensive comparative audit of repository tools at the time, Dovetail exceeded expectations with its customer service, integrations, and innovative product design during my usage for 3 years. I worked on a small team that lacked in-house research operations support, so UX Researchers were tasked with both the execution of research and management of our work, including the development and maintenance of a research repository. Dovetail helped lighten the load of this additional role and significantly contributed to strengthened partnerships across functions. ----- ### "Far too buggy for what it is" — 2.0/5 > **Dan** | *5 de junio de 2020* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The inline Anthropological Coding UI is pretty nice. > > **Puntos en contra**: bad transcription, buggy, load times, price > > Honestly quite negative. It was hard to justify over airtable. The pricing is a bit unclear and I assumed it was 1/5th the actual price because they force you to buy many seats (no matter how small your team is) ----- ### "Dovetail is the ultimate user research co-pilot\!" — 5.0/5 > **James** | *11 de octubre de 2024* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Dovetail makes it incredibly easy to get started - lowering the barrier to entry for centralizing research data, at the enterprise level. It's free for securely publishing + collaborating on feedback, internally. Their customer support is prompt and effective, and it seamlessly integrates with services we use like Google for effective collaboration. > > **Puntos en contra**: One challenge we've experienced is that the AI/NLP can be "too good" - and the automation of ML generated summarization can lead to laziness on the part of interviewers, when it comes to tagging content. You've got to stay on top of your users to prevent "garbage in, garbage out"\! > > Dovetail is enabling me to conduct research - online via Zoom and Google Meet, or using a GoPro in the field – hands free. It's the ultimate note-taking co-pilot, allowing me to focus on engaging with my subjects rather that trying to constantly handwrite-or-type notes. It saves me a TON of time \& energy daily, by offering AI/NLP powered transcriptions of all my research interviews. It allows our enterprise organization to maintain a "central brain" for research data - democratizing information and making insights accessible across a global organization. ----- ### "Makes our jobs easier" — 5.0/5 > **Dana** | *6 de enero de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of building video reels for presentations > > **Puntos en contra**: AI tools - I wish they were more robust for analysis. But they are improving. > > Overall - my team has had excellent experiences with Dovetail. It's easy to onboard/learn, and makes our analysis of audio/video data much faster. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.getapp.cl/software/128343/dovetail-app?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/128343/dovetail-app) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados