--- description: Busca información actualizada sobre Custify en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Custify con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Custify: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para el éxito del cliente](/directory/959/customer-success/software) > [Custify](/software/128095/custify) # Custify Canonical: https://www.getapp.cl/software/128095/custify Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.cl/software/128095/custify?page=2) > Custify es una plataforma de éxito del cliente basada en la nube. Está diseñada para ayudar a las empresas de SaaS a gestionar la participación del cliente y la tasa de abandono en un modelo de ingresos recurrentes. Entre las características clave, se incluyen seguimiento de KPI, creación de actividades, asignación de tareas, comunicaciones con los clientes y segmentación de la audiencia. > > Veredicto: 122 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 122 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Custify - **Ubicación**: Bucurest, Rumania - **Constitución**: 2017 ## Contexto comercial - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - API - Acciones activadas por evento - Alertas de cuenta - Alertas en tiempo real - Alertas y notificaciones - Análisis de sentimientos - Análisis de tendencias - Análisis visual - Arrastrar y soltar - Automatización proceso/flujo de trabajo - Base de datos de clientes - Búsqueda/filtro - CRM - Cartografía del viaje de cliente - Comunicación multicanal - Contratación de personal - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Encuestas de cliente ## Integraciones (en total: 22) - Chargebee - Freshdesk - Freshsales - Gmail - HappyFox Workflows - HubSpot CRM - Intercom - Microsoft 365 - Microsoft Outlook - Pipedrive - Recurly - RudderStack - Salesforce.org Nonprofit Cloud - Segment - Slack … y 7 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para el éxito del cliente](https://www.getapp.cl/directory/959/customer-success/software) ## Categorías relacionadas - [Software para el éxito del cliente](https://www.getapp.cl/directory/959/customer-success/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.cl/directory/1029/customer-satisfaction/software) - [Software para retención de clientes](https://www.getapp.cl/directory/3876/customer-retention/software) ## Alternativas 1. [Customerscore.io](https://www.getapp.cl/software/2079342/customerscore-io) — 4.8/5 (17 reviews) 2. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [Skalin](https://www.getapp.cl/software/2051814/skalin) — 4.9/5 (55 reviews) 4. [monday CRM](https://www.getapp.cl/software/2056613/monday-crm) — 4.7/5 (453 reviews) 5. [Zendesk Suite](https://www.getapp.cl/software/9448/zendesk) — 4.4/5 (4072 reviews) ## Opiniones ### "Love it\! Quality improvements needed." — 4.0/5 > **Jonas** | *17 de octubre de 2023* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Custify is extremely fit for purpose and seemingly the only "lightweight" CS tool out there. It has everything you need for your daily business as a CS-Manager and does things well overall. - It's pretty easy to implement- It's very easy to use- It has alle necessary features; especially health scoring is a charm > > **Puntos en contra**: You notice how young the company is by counting minor bugs. Nothing severe. But plentiful enough to be annoying from time to time. > > We are very happy overall\! ----- ### "Create for CS, works wonders for Sales" — 5.0/5 > **Tudor** | *16 de agosto de 2021* | Contabilidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The fact that Custify works for sales too is an added bonus for any business. We have converted more clients from Trial to Paid than we were able to in the past. We get access to the clients’ history with our products, the way that they use our features and any problems that they might have had in the past. Based on all of this info, we create custom packages for them and they are happy that they pay for features that they actually use. > > **Puntos en contra**: I can’t find a single bad thing to say about Custify. > > Our department’s experience as well as mine, with Custify, has been more than great. It’s amazing how one software can be used by so many departments, even though it was created with just one department in mind. We are able to get more clients to convert and then turn them into loyal customers. Using Custify saves our team time and I get to touch base with more clients in one day. Interactions with them are on point thanks to the 360 view. The CSMs know exactly what to offer them to keep them happy and loyal. ----- ### "Very good CS tool for everyday client management" — 4.0/5 > **Jace** | *26 de julio de 2024* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I really like the fact that it gives me everything I need to see about my clients, their health score, and also my performance on my Dashboard. The dashboard itself is really visual, which I appreciate. I think the support you get is very good though, every issue we raise is dealt with, or responded to in very good time. > > **Puntos en contra**: The emails can be hit and miss. I sometimes just use my Gmail because there have been inconsistent delays. ----- ### "We underestimated how much value it would bring to our marketing and CS efforts" — 5.0/5 > **Bogdan Petre** | *25 de enero de 2021* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Having all the information about a client in one place, in a customer 360 view, is a time-saver. Custify gives us the possibility to make segments, monitor what lifecycle step every client is in, and get alerts when a user is stuck in the onboarding process. I can either set the system to target them with customized messages or I can do it myself. Being able to step in quickly is one of those things that makes work easy. Not long after our business became a Custify customer, I could see the improvements in my reports and I would never go back to the way we used to do things. > > **Puntos en contra**: The ability to customize emails is somewhat limited and for some reports, we had to ask for their help, but the overall experience tops any con. > > You don’t know how useful it is until you actually have it. It saves time and you can get more tasks done in a day. Our trial to paid ration has improved, due to the fact that we can react faster than ever before during the onboarding process. ----- ### "very useful tool" — 5.0/5 > **Răzvan** | *4 de octubre de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The flexible workflows you can customize by customer segment and the automation. Also the fact you see multiple health scores, not to mention health trends, on one screen. The task manager that helps you manage your team and keep them focused on the goal. > > **Puntos en contra**: No real cons, except an internal one, and that is that we didn't plan enough time to study all the features right from the start. The software is very easy to use, but it's more powerful than it might seem at first. Schedule time with your team to play with it before you get started and make use of their free onboarding support. > > Our product adoption, upsells and cross-sells have increased once we implemented the workflows, and we're starting to see a reduction in churn as well. Great software - highly recommend it. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.getapp.cl/software/128095/custify?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/128095/custify) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados