--- description: Busca información actualizada sobre CTM en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CTM con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CTM: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/294/telephony/software) > [CTM](/software/127363/calltrackingmetrics) # CTM Canonical: https://www.getapp.cl/software/127363/calltrackingmetrics Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.cl/software/127363/calltrackingmetrics?page=2) > CallTrackingMetrics es una solución de atribución de marketing, inteligencia de conversación y centro de contacto. Registra todo el viaje del cliente entre equipos. Realiza un seguimiento de todas las conversaciones entre llamadas, mensajes de texto, formularios rellenados y chats, todo desde una sola plataforma. > > Veredicto: 158 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 158 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CallTrackingMetrics - **Ubicación**: Severna Park, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: US$79,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Angola, Antigua y Barbuda, Argelia, Argentina, Australia, Austria, Azerbaiyán, Bahamas, Barbados, Belice, Benín, Bielorrusia, Bolivia, Bosnia y Herzegovina, Botsuana, Brasil, Bulgaria, Burkina Faso y 123 más ## Funciones - API - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Alerts/Escalation - Análisis de campañas - Análisis de reconocimiento de voz - Análisis predictivo - Archivo y conservación - Asignación de solicitudes - Atribución entre canales - Atribución táctil múltiple - Automatic Outbound Dialer - Autoresponders - Bloqueo de spam - Búsqueda de autoservicio - CRM - Call Scoring - Campos personalizables - Captura de audio ## Integraciones (en total: 65) - AB Tasty - Acquisio - Adobe Analytics - Adobe Commerce - AgencyAnalytics - CAKE - Call Criteria - Cloudflare - Dazos CRM - Dialogflow - Drift - Dynamics 365 - ElevenLabs - Facebook Business Suite - Freshpaint … y 50 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Soluciones de telefonía](https://www.getapp.cl/directory/294/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.getapp.cl/directory/294/telephony/software) - [Herramientas de marketing conversacional](https://www.getapp.cl/directory/1659/conversational-marketing-platform/software) - [Software para call center](https://www.getapp.cl/directory/275/call-center/software) - [Software de contact center](https://www.getapp.cl/directory/593/contact-center/software) - [Software para envío de SMS](https://www.getapp.cl/directory/1291/sms-marketing/software) ## Alternativas 1. [Nextiva](https://www.getapp.cl/software/91289/nextiva) — 4.6/5 (916 reviews) 2. [Dialpad](https://www.getapp.cl/software/103849/dialpad-sell) — 4.2/5 (564 reviews) 3. [Five9](https://www.getapp.cl/software/91276/five9) — 4.2/5 (482 reviews) 4. [RingEX](https://www.getapp.cl/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [CallHippo](https://www.getapp.cl/software/107461/callhippo) — 4.4/5 (681 reviews) ## Opiniones ### "Exceptional Value and the Support is Top Notch\!" — 5.0/5 > **Jennifer** | *22 de septiembre de 2020* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We have been with CTM forever it seems like\! I have used many different call tracking applications, but, they are hands down the best\! If you need something specific from reports, to call handling, forwarding, whispers, they can do it all. The support team is the most helpful with a quick response. From small to big issues they can do it all\! The value you get with this CTM far exceeds any other software. > > **Puntos en contra**: Honestly, there really isn't anything that I don't like. I haven't found anything that they can't do. If they can't do it, they find a way to make it happen for you. > > We are a marketing company and use it when placing ads via print, online, craigslist and so much more. It has helped us save numerous accounts that say they are not getting response from their advertising with us. We are able to print out detailed reports and physically show them how many calls they are receiving. ----- ### "Great tool for sales and marketing teams" — 5.0/5 > **Jared** | *15 de septiembre de 2025* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ability to track calls for sales teams to better understand sales close rates, and attribution for marketing teams to better understand marketing campaign efforts > > **Puntos en contra**: You cant filter calls by campaign medium. This would be really helpful when trying to understand how many calls came from a particular marketing campaign. > > Overall experience has been great, I would recommend anyone looking to implement a call tracking software to try our CTM ----- ### "It is not ideal but does integrate with other programs and software" — 3.0/5 > **Rachel** | *6 de febrero de 2018* | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It helps us to know when someone is calling into one of our tracking lines. It integrates with Infusionsoft via zapier (one way connection so that infusionsoft doesn't cause issues for them) and then it also allows us to listen to those calls. > > **Puntos en contra**: It does not record all calls. It does not do a great job of creating contacts into Infusionsoft as it makes duplicates because of how the system connects, NOT sure if this is their fault, Zapier's fault or Infusionsoft's fault. > > It is better than not having a program to track calls and it helps us to identify the sources for ROI purposes, but does not produce regular reports and you really never know if the person came from where it says if they call the main number which is not recorded and they can't make that happen, but to be fair neither can any other company I have talked to outside the actual phone company. ----- ### "Welcome to the big leagues\!" — 5.0/5 > **Max** | *1 de octubre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Very robust a capable platform for managing calls. If you can dream it, call tracking metrics can make it happen. Tech support and on boarding have been. 5 out of 5 so far. While the platform is vast and somewhat complicated - the capabilities are worth it. > > **Puntos en contra**: Its complicated\! Took several days to get our 5 person team up and going. Also, there is lots of testing that is necessary. A flow chart of how calls behave would be appreciated. Also, the cost, while it is not cheap we hope to see an increase in revenue. > > Overall, we are satisfied with the system and impressed with its capabilities. We have already seen a positive impact in our business. ----- ### "Satisfied with the product\!" — 5.0/5 > **Armando** | *12 de febrero de 2024* | Práctica de la abogacía | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: All its tracking features, from marketing attribution to performance, it helps with the decision-making and implementation of new strategies. > > **Puntos en contra**: More direct integrations would be great, that way being able to automate more processes would quite simple. > > Wouldn't trade it for any other platform, the ease of use and all its features are simply above the average platforms. ----- Página: 1 de 8\ Siguiente: [Página siguiente](https://www.getapp.cl/software/127363/calltrackingmetrics?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/127363/calltrackingmetrics) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados