---
description: Busca información actualizada sobre Reputation en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Reputation con productos similares hasta encontrar la opción adecuada.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Reputation: precios, funciones y opiniones | GetApp Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para análisis de redes sociales](/directory/1607/social-media-analytics-tools/software) > [Reputation](/software/124475/reputation-com)

# Reputation

Canonical: https://www.getapp.cl/software/124475/reputation-com

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> Reputation.com es una solución de gestión de la reputación que ayuda a las empresas con múltiples ubicaciones a supervisar y mejorar las valoraciones online, las reseñas, la experiencia del cliente, el tráfico y más. Su panel centralizado permite a las empresas recopilar datos y proporciona una visión de 360 grados de la reputación online y offline.
> 
> Verdict: Rated **4.4/5** by 184 users. Top-rated for **Probabilidad de recomendación**.

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## Quick Stats & Ratings

| Metric | Calificación | Detail |
| **En general** | **4.4/5** | 184 Opiniones |
| Facilidad de uso | 4.5/5 | Based on overall reviews |
| Asistencia al cliente | 4.3/5 | Based on overall reviews |
| Relación calidad-precio | 4.3/5 | Based on overall reviews |
| Funciones | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Reputation.com
- **Ubicación**: Redwood City, EE. UU.

## Commercial Context

- **Target Audience**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
- **Deployment & Platforms**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil)
- **Idiomas admitidos**: alemán, francés, inglés
- **Available Countries**: Alemania, Canadá, Estados Unidos, Francia, India, Reino Unido

## Funciones

- @menciones
- API
- Alertas y notificaciones
- Análisis de audiencias
- Análisis de campañas
- Análisis de la competencia
- Análisis de sentimientos
- Análisis de tendencias
- Análisis de texto
- Análisis visual
- Arrastrar y soltar
- Autorizaciones basadas en roles
- Benchmarking
- Biblioteca de imágenes
- Búsqueda/filtro
- CRM Integration
- Comentarios/notas
- Compartir en redes sociales
- Control de procesos de aprobación
- Creación de informes y estadísticas

## Integrations (23 total)

- AdvancedMD EHR
- Aline
- CDK Global
- Denim Social
- DrChrono
- Dynamics 365
- Entrata
- Experity
- HubSpot CRM
- Meta for Business
- Microsoft Power BI
- Open Dental
- RealPage
- Rent Manager
- ResMan

... and 8 more integrations

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Software para análisis de redes sociales](https://www.getapp.cl/directory/1607/social-media-analytics-tools/software)

## Categorías relacionadas

- [Software para análisis de redes sociales](https://www.getapp.cl/directory/1607/social-media-analytics-tools/software)
- [Software para encuestas](https://www.getapp.cl/directory/234/survey/software)
- [Software de gestión de experiencia del cliente](https://www.getapp.cl/directory/601/customer-experience/software)
- [Herramientas para gestionar la reputación](https://www.getapp.cl/directory/873/reputation-management/software)
- [Herramientas para gestionar redes sociales](https://www.getapp.cl/directory/927/social-media-management/software)

## Alternativas

1. [Google Forms](https://www.getapp.cl/software/112857/google-forms) — 4.7/5 (11315 reviews)
2. [SurveyMonkey](https://www.getapp.cl/software/2371/surveymonkey) — 4.6/5 (10398 reviews)
3. [Sprout Social](https://www.getapp.cl/software/20453/sprout-social) — 4.4/5 (605 reviews)
4. [Determ](https://www.getapp.cl/software/111813/mediatoolkit) — 4.4/5 (39 reviews)
5. [Birdeye](https://www.getapp.cl/software/112535/birdeye) — 4.7/5 (701 reviews)

## Opiniones

### "Reputation is a great place to see all your listings together" — 5.0/5

> **Nicole** | *29 de marzo de 2019* | Marketing y publicidad | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: Reputation has been a great source of information for one of our biggest clients. With over 1000 locations nationwide, we need to see how they're doing without having to look individually. We can do that with Reputation and it's awesome. I'm going to be making reports soon now that our information is uploaded, and have them scheduled to send out based on the information I choose which will make keeping up on it all so much easier. Plus our account manager and the other team members at Reputation that help us are so quick to respond to our questions and jump on a call same day if needed.
> 
> **Puntos en contra**: For the most part, Reputation is really great. I think I'm a little biased having managed CRM software in the past, but it would be really helpful if we were able to upload information ourselves. Like I said, our account manager is really great but with 1000+ locations, it would be great to be able to upload as needed, change individual locations, etc.

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### "THE place to manage your online reputation, profiles and digital presence" — 4.0/5

> **Usuario verificado** | *31 de julio de 2023* | Hospital y atención sanitaria | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: Reputation is a fantastic modular-based online platform designed to help organisations with multiple locations to manage their social media, reviews, third-party listings and surveys, all from one place.Having a platform that collects everything is great but where Reputation excels, is the ability to really understand what the customer is saying through NLP (natural language processing). It's always great to receive a 4 or 5-star review, but measuring just on a basic system like that won't tell you the full picture. With Reputation, the system can "read" the feedback and place the themes into categories, weighted on sentiment and volume. These insights can help with staff retention and attraction and support your marketing efforts (focusing on the areas you excel at) and operational teams (addressing regular areas of concern).We have been fortunate to have a brilliant CSM (customer success manager) who has been working hard to support us when we've run into issues (which do occur from time to time).There are other platforms on the market, but from those we tested, none were at the level of Reputation. Indeed, we have been using them now for almost two years, alongside many other well-known and respected brands across healthcare, automotive and hospitality, and therefore would recommend Reputation as your next provider of choice.
> 
> **Puntos en contra**: The platform isn't perfect. There are certainly flaws - for example, how some of the numbers are calculated, some of the broader customer support tickets aren't always dealt with properly (it does on occasion feel like the tickets are being rushed due to SLA rather than focusing on resolution of the actual problem), and on occasion, a small number of reviews don't get pulled into the platform - but I do recognise that the company are aware of their own areas for improvement and are actively working to address these - as any good company should be doing. In addition, sometimes issues are a result of connections provided by review platforms themselves.

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### "A lot of issues yet to be worked out on the tool" — 2.0/5

> **Mohini** | *31 de octubre de 2023* | Propiedad inmobiliaria | Recommendation rating: 1.0/10
> 
> **Puntos a favor**: Reviews management piece works fairly well
> 
> **Puntos en contra**: All the Nuvi products are faulty - we faced multiple issues with post scheduling and now we're starting to completely move off of reputation due to the number of problems we've encountered over the last few months
> 
> The customer service team is amazing but there are so many issues with the tool itself

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### "Great Business Tool" — 5.0/5

> **Usuario verificado** | *2 de junio de 2023* | Automoción | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: The reputation management part of Reputation is an amazing tool for businesses. It gathers a company's reviews from many different review sites and gives you a score. With this score comes tips on how to improve. This product is great for businesses that want to improve or start their online reputation, as well as established businesses wanting to maintain and manage their reputation.
> 
> **Puntos en contra**: I wish it was a little bit easier to change what sites are pushed for reviews.

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### "Great, but Can Use Work." — 4.0/5

> **Usuario verificado** | *24 de junio de 2022* | Salud, bienestar y deporte | Recommendation rating: 7.0/10
> 
> **Puntos a favor**: I enjoy how simple the software is and it gives me what I mostly need to execute my job. The layout is straight forward, I can send surveys at ease, review results at ease, and retrieve the data at ease.
> 
> **Puntos en contra**: What I like least about Reputation is the survey builder and understanding which features are what. Also, I would like if there was a sent history of when I send surveys to keep track of it. There really is no means on tracking your sent history besides getting a banner at the top each time you send a survey.

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## Links

- [View on GetApp](https://www.getapp.cl/software/124475/reputation-com)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/124475/reputation-com> |
| de-AT | <https://www.getapp.at/software/124475/reputation-com> |
| en | <https://www.getapp.com/marketing-software/a/reputation-com/> |
| en-AE | <https://www.getapp.ae/software/124475/reputation-com> |
| en-AU | <https://www.getapp.com.au/software/124475/reputation-com> |
| en-CA | <https://www.getapp.ca/software/124475/reputation-com> |
| en-GB | <https://www.getapp.co.uk/software/124475/reputation-com> |
| en-IE | <https://www.getapp.ie/software/124475/reputation-com> |
| en-NZ | <https://www.getapp.co.nz/software/124475/reputation-com> |
| en-SG | <https://www.getapp.sg/software/124475/reputation-com> |
| en-ZA | <https://www.getapp.za.com/software/124475/reputation-com> |
| es | <https://www.getapp.es/software/124475/reputation-com> |
| es-CL | <https://www.getapp.cl/software/124475/reputation-com> |
| es-CO | <https://www.getapp.com.co/software/124475/reputation-com> |
| es-MX | <https://www.getapp.com.mx/software/124475/reputation-com> |
| fr | <https://www.getapp.fr/software/124475/reputation-com> |
| fr-BE | <https://fr.getapp.be/software/124475/reputation-com> |
| fr-CA | <https://fr.getapp.ca/software/124475/reputation-com> |
| nl | <https://www.getapp.nl/software/124475/reputation-com> |
| nl-BE | <https://www.getapp.be/software/124475/reputation-com> |

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