--- description: Busca información actualizada sobre livepro en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara livepro con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: livepro: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de contenidos CMS](/directory/276/content-management-system-cms/software) > [livepro](/software/122747/livepro) # livepro Canonical: https://www.getapp.cl/software/122747/livepro Página: 1 de 9\ Siguiente: [Página siguiente](https://www.getapp.cl/software/122747/livepro?page=2) > livepro es una solución de gestión del conocimiento basada en la nube que ha sido diseñada para mejorar tanto la experiencia del cliente como la participación del personal. La base de conocimientos puede ser utilizada por todos los departamentos comerciales, como RR. HH., centros de contacto y formación. Además, se puede configurar para brindar autoservicio al cliente, a fin de reducir los tickets de asistencia. > > Veredicto: 182 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 182 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: livepro Knowledge Management - **Ubicación**: Sydney, Australia - **Constitución**: 2001 ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, griego, inglés, italiano, neerlandés, portugués, ruso - **Países disponibles**: Alemania, Australia, Bélgica, Canadá, Dinamarca, Estados Unidos, Finlandia, Irlanda, Italia, Noruega, Nueva Zelanda, Países Bajos, Polonia, Reino Unido, Singapur ## Funciones - API - Alertas de correo electrónico - Alertas de móvil - Alertas y notificaciones - Almacenamiento de documentos - Arrastrar y soltar - Biblioteca de contenidos - Búsqueda de texto completo - Campos personalizables - Catalog Management - Chat en vivo - Chatbot - Comentarios/notas - Comunicación multicanal - Control de versiones - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Discussions/Forums ## Integraciones (en total: 11) - AI Assistant - AI Bots - ChatBot - GENESYS - Genesys Cloud CX - Microsoft Teams - NiCE CXone - Salesforce.org Nonprofit Cloud - Slack - WordPress - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de contenidos CMS](https://www.getapp.cl/directory/276/content-management-system-cms/software) ## Categorías relacionadas - [Software de gestión de contenidos CMS](https://www.getapp.cl/directory/276/content-management-system-cms/software) - [Software de base de conocimientos](https://www.getapp.cl/directory/2823/knowledge-base/software) - [Plataformas de IA conversacional](https://www.getapp.cl/directory/1647/conversational-ai-platform/software) - [Software de gestión del conocimiento](https://www.getapp.cl/directory/257/knowledge-management/software) - [Herramientas de colaboración](https://www.getapp.cl/directory/335/web-collaboration/software) ## Alternativas 1. [Confluence](https://www.getapp.cl/software/90949/confluence) — 4.5/5 (3680 reviews) 2. [Microsoft SharePoint](https://www.getapp.cl/software/90850/sharepoint) — 4.4/5 (5433 reviews) 3. [Notion](https://www.getapp.cl/software/132111/notion) — 4.7/5 (2736 reviews) 4. [Guru](https://www.getapp.cl/software/123167/guru) — 4.8/5 (639 reviews) 5. [Connecteam](https://www.getapp.cl/software/105401/connecteam) — 4.6/5 (5203 reviews) ## Opiniones ### "Great software for call centres" — 5.0/5 > **Carita** | *7 de agosto de 2018* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use. If you can use word you can use Livepro to quickly create and manage your content and make it easily accessible for your users. If you have a basic understanding of html and css you can make it go futher but this isn't necessary. The ability to tailor access levels for different types of users (eg admins or end users) is also great. Ongoing support is also exceptional and also great to have access to a community of livepro admins that we all learn from and help each other out. > > **Puntos en contra**: Only minor issues I've noticed because I can be pedantic - but these were all quickly resolved by the support team. My only issue is that it can be a little fussy in applying some formatting - ie depends on how the formatting was applied in the first place to text as to how it can be modified. So sometime you just need to clear the formating and re-apply it. But this is a minor issue compared with some of the other problems I've encountered on other systems. > > It's been a great tool to consolidate knowledge across many clinics and to make it very quick and easy for our booking agents to find the right (and up to date) information for our customers. ----- ### "One of the best CMS with a useful feedback feature" — 5.0/5 > **Marjorie** | *11 de febrero de 2021* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I've used several knowledge management software within 9 years of my career in technical writing and knowledge management. Out of all of these, livepro is my favorite for a number of reasons: 1. Ease of use - It didn't take me a long time to learn how to use it as the functionalities are pretty straightforward. 2. Feedback - With the software that I tried in the past, the company either employs email or separate software to handle the users' feedback. With livepro, this functionality is already integrated into the software. This makes feedback management a lot easier to handle. 3. Reporting - The Reports section is quite useful as well. Data extraction is simple and there are different types of information that you may download, which makes data analysis and report creation a breeze. > > **Puntos en contra**: I think something that they can improve on, if possible, is to have the following 1. an option to upload a screenshot when submitting a feedback. 2. an option to add a tick box button to the articles 3. an option to generate reports on livepro users ----- ### "Great idea" — 3.0/5 > **Jess** | *8 de agosto de 2018* | Práctica médica | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: As a new employee it was a great resource for finding the correct information needed > > **Puntos en contra**: could be easier to navigate............. ----- ### "livepro in an excellent KMS that fits comfortably into our contact centre environment." — 5.0/5 > **Courtney** | *22 de junio de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: livepro has been designed with the user in mind, CSRs in the contact centre space can locate the information they require quickly and efficiently making livepro a central feature in the delivery of a quality customer experience. The article types and styling offers the perfect blend of ready to use with total customisation and authors can easily curate and publish content especially when quick updates are required. Also, the announcement feature is excellent - its done wonders in eliminating email fatigue. > > **Puntos en contra**: I would love to see more filtering options for administrators who have access to view multiple accounts/ categories. > > livepro has deliverable a number of operational benefits in the contact centres it has been implemented, notably a reduction of AHT and QA improvement. livepro can also we attributed with a reduction in training time and an increase in employee satisfaction. ----- ### "Industry leading knowledge management system" — 5.0/5 > **Brent** | *30 de julio de 2018* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: LivePro always put the user and customer at the centre of their business. This means new enhancements are always exciting as you see them constantly improving the system. They are always open to feedback and when you raise a good suggestion you see it almost immediately in their roadmap for development. > > **Puntos en contra**: I would like to see some more reporting outputs. We can currently pull the data we want and analyse it , but it would be great if more pre canned report. > > A user friendly system that allows all customer service agents to access a single point of truth easily and in a format that helps them answer the call clearly and accurately. The benefits of this is getting someone a clear and correct answer with no impact to the customer service interaction. ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.getapp.cl/software/122747/livepro?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/122747/livepro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados