--- description: Busca información actualizada sobre Bókun en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Bókun con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bókun: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para operadores turísticos](/directory/84/tour-operator/software) > [Bókun](/software/118115/bokun) # Bókun Canonical: https://www.getapp.cl/software/118115/bokun Página: 1 de 20\ Siguiente: [Página siguiente](https://www.getapp.cl/software/118115/bokun?page=2) > Bokun es una solución de gestión de reservas basada en la nube que permite que pequeñas y grandes empresas de viajes y turismo gestionen reservas, contenido de productos, imágenes, categorización, precios, inventario y pagos; asimismo, ofrece un motor de reservas en línea con el que los usuarios pueden crear sitios web de reservas personalizados. > > Veredicto: 456 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 456 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bókun, A TripAdvisor Company - **Ubicación**: Boston, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: US$49,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, chino, español, francés, inglés, italiano, japonés, noruego, portugués - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Arabia Saudita, Argelia, Argentina, Armenia, Australia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bolivia, Bosnia y Herzegovina, Botsuana, Brasil, Brunéi y 175 más ## Funciones - API - Base de datos de clientes - Búsqueda/filtro - CRM - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de itinerarios - Creación de marca personalizable - Creación de paquetes - Gestión de calendarios - Gestión de canales - Gestión de clientes - Gestión de descuentos - Gestión de documentos - Gestión de exenciones de responsabilidad - Gestión de facturas - Gestión de inventarios - Gestión de la comunicación - Gestión de la disponibilidad - Gestión de precios ## Integraciones (en total: 1) - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para operadores turísticos](https://www.getapp.cl/directory/84/tour-operator/software) ## Categorías relacionadas - [Software para operadores turísticos](https://www.getapp.cl/directory/84/tour-operator/software) - [Sistemas de reservas](https://www.getapp.cl/directory/83/reservation-online-booking/software) ## Alternativas 1. [WeTravel](https://www.getapp.cl/software/174595/wetravel) — 4.8/5 (524 reviews) 2. [Rezdy](https://www.getapp.cl/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) 3. [Peek Pro](https://www.getapp.cl/software/101385/peek-pro-tour-operator-software) — 4.7/5 (795 reviews) 4. [FareHarbor](https://www.getapp.cl/software/100353/fareharbor) — 4.7/5 (1127 reviews) 5. [TrekkSoft](https://www.getapp.cl/software/91533/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Opiniones ### "Best way to grow our business" — 5.0/5 > **Maarten** | *17 de junio de 2019* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Bokun delivers a system that integrates just about every functionality we need as a Food Tour company. I particularly like how we can easily find new partners to hook up to the same functionality. Using bokun we can give our clients a seamless experience and at the same time keep administration on our end as lean as possible. > > **Puntos en contra**: Cons isn't the right word, the company has a few places to work harder on. - Support could respond faster - Support and new feature roll-out has to get more transparent - E-commerce integration has to be enhanced. Up selling, down selling, cross selling are all in its infancy at this moment. - Partner integration needs more work, the software currently doesn't work well with a model where brick-and-mortar tour agencies sell tours on behalf of us. (Ticketing displays incorrect messages to the end user, invoices can only be sent to one party, not to a different invoicing department, payments are not assumed to come in just before or just after the tour date). > > If you run a small tour operation I would certainly recommend getting onto Bokun, it gets you started faster and at the same time set you up for bigger stuff in the future. ----- ### "A Reliable Platform for Tour Operators" — 5.0/5 > **Nosimilo** | *26 de noviembre de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The Bókun team is always helpful and solution-oriented. No matter the issue, they provide guidance and support quickly, which makes managing my tours much easier. > > **Puntos en contra**: The platform has limited payment options for South African suppliers. Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings. > > “I love that Bókun makes my day-to-day work much easier. I can efficiently manage tours for the following day and quickly access all necessary booking information. It allows me to track conversions, create and edit my website anytime, and stay in control of my business. For the fee I pay, Bókun works hard to help me build business networks and connect with other OTAs. I’ve also learned valuable business strategies through Bókun, which has been very beneficial for growing my company.” ----- ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *11 de abril de 2025* | Estudios de mercado | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **Puntos en contra**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "Good but expensive for very small company" — 5.0/5 > **Ragg** | *30 de junio de 2025* | Contabilidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: They call you back when you are in trouble even late, at our time. Maybe yours too. It is easy for costumer to use from our website. They find date and pay and the get email about our tour > > **Puntos en contra**: The cost is always high when you are very small company with only 1-3 worker and we only run our tours in summer time. And also when people book their tour in winter for their tour. Because the tour is only in summer time. Then if they or us have to cancel the tour then we have already paid commission to you and we lose money. We don´t get anything > > It is good. They help you a lot and even call. Sometimes it is hard to explain things in email but then it is great to call them. Like it a lot. But the area is complicated for small company with only one tour. ----- ### "The Best Company" — 5.0/5 > **Luong** | *9 de octubre de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: very clear, transparent, I was supported very enthusiastically . Checking and checking customer information is very convenient. Makes my work convenient . > > **Puntos en contra**: When I get support I have trouble hearing on the phone. Maybe the line is long. So I usually ask them to mail it to me. > > This is an extremely wonderful platform that can help sales partners around the world cooperate with each other, helping the tourism industry around the world to be better. Bokun is very convenient for partners to contact each other. I trust Bokun and will always trust Bokun. Thank you very much. ----- Página: 1 de 20\ Siguiente: [Página siguiente](https://www.getapp.cl/software/118115/bokun?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/118115/bokun) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados