--- description: Busca información actualizada sobre Zadarma en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zadarma con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zadarma: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/294/telephony/software) > [Zadarma](/software/114645/zadarma) # Zadarma Canonical: https://www.getapp.cl/software/114645/zadarma Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.cl/software/114645/zadarma?page=2) > Zadarma ofrece una nueva generación de sistemas de telefonía empresarial con números virtuales de 100 países, PBX gratuito en la nube, CRM gratuito y widgets. > > Veredicto: 67 usuarios lo han valorado con **3.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.8/5** | 67 Opiniones | | Facilidad de uso | 3.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zadarma - **Ubicación**: Bourgas, Bulgaria - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: US$0,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, polaco, ruso, ucraniano - **Países disponibles**: Alemania, Australia, Brasil, Bulgaria, Canadá, España, Estados Unidos, Francia, Irlanda, Israel, Japón, México, Nueva Zelanda, Países Bajos, Reino Unido, Suiza ## Funciones - API - Acceso móvil - Alertas y notificaciones - Audio/Video Conferencing - Base de datos de contactos - CRM - Captura de clientes potenciales - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica virtual - Colas de espera - Compras y recepción - Comunicaciones unificadas - Comunicación multicanal - Conexiones SIP - Conexión VoIP - Conferencias - Creación de informes de llamadas - Creación de informes y estadísticas - Creación de informes/análisis ## Integraciones (en total: 12) - Bitrix24 - HubSpot CRM - Kommo - MS Dynamics - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Telegram - Zendesk Suite - Zoho CRM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Soluciones de telefonía](https://www.getapp.cl/directory/294/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.getapp.cl/directory/294/telephony/software) - [Software para sistemas telefónicos](https://www.getapp.cl/directory/1099/business-phone-systems/software) - [Software PBX en la nube](https://www.getapp.cl/directory/1101/cloud-pbx/software) - [Software para call center](https://www.getapp.cl/directory/275/call-center/software) - [Software de contact center](https://www.getapp.cl/directory/593/contact-center/software) ## Alternativas 1. [Ringover](https://www.getapp.cl/software/117547/ringover) — 4.7/5 (871 reviews) 2. [Nextiva](https://www.getapp.cl/software/91289/nextiva) — 4.6/5 (916 reviews) 3. [CallHippo](https://www.getapp.cl/software/107461/callhippo) — 4.4/5 (680 reviews) 4. [RingEX](https://www.getapp.cl/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [3CX](https://www.getapp.cl/software/103409/3cx) — 4.4/5 (465 reviews) ## Opiniones ### "I soon came to appreciate how this VoIP contributes to efficient & economical business communication" — 5.0/5 > **Usuario verificado** | *6 de diciembre de 2017* > > **Puntos a favor**: Zadarma's range of supported VoIP features provides excellent value. In particular I find that their virtual number deals make sound business sense. By taking virtual numbers, small and medium size firms are able to compete on international markets in a way previously only open to large companies. For example, from my office in the USA I can open and run virtual offices in the UK, India, Russia and many other leading business centers. It saves a small fortune in office, personnel and travel expenses while tapping into growing markets. I also find their free cloud PBX (they also call it a business phone system) brings many benefits to both the employees who communicate through it, and customers who call the firm. Since they can receive calls on a desktop computer, IP phone and smart phone, or forward these calls to mobiles and landlines, those important business calls no longer get missed. In my experience, customers certainly appreciate a positive calling experience. This significantly increases the possibility of that customer placing an order and coming back again to make subsequent orders. Finally, there is no denying that the cost savings are a big attraction. It is hard for landline service providers to compete when they have to carry the heavy costs of phone cabinet and wiring installations and repair. This VoIP service seems to me to be a much more economical choice without compromising on call quality. > > **Puntos en contra**: I had some initial difficulties with the app setup but when I turned to their customer service they provided me with the help I need to quickly complete the setup. The way their app runs down the battery life was also an issue that bothered me. I contacted Zadarma and they reassured me that in the coming new version of their app they have taken care of this problem. ----- ### "Outstanding Service" — 5.0/5 > **Usuario verificado** | *31 de enero de 2019* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like the possibility of receiving calls on the phone number provided by Zadarma at a very economical cost (for free when I use the web phone online) and the possibility of making low cost calls to other countries. > > **Puntos en contra**: The downloadable calling software did not give me a great line quality though it was OK. But then I simply switched to the online program and it works great. > > I have saved money by having a phone number in a far country. This also encouraged people in that country to call me easily because for them they make local phone calls. I think Zadarma is an outstanding company that must be appreciated and supported in order to continue. It did make my life a lot easier, personally and for business. And I am sure it is helping many others too. ----- ### "Poor and Unreasonable Customer Service Initially" — 3.0/5 > **Daniel** | *28 de marzo de 2018* | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The Zadarma Projects provides cheap virtual numbers and free SMS reception service on those numbers. After much pushing and continued engagement, I was finally given good customer service. > > **Puntos en contra**: Zadarma numbers work on a monthly subscription basis. However, they will block use of certain features of your virtual numbers. This happened to me, creating a situation in which I was paying for a virtual number, but could not use the free SMS reception feature associated with it. For five days, the Zadarma support team refused to extend my subscription length to compensate for the time which they had blocked this desired features of my number. Interaction with the Support Team was extremely frustrating and slow. They would respond to me once in every 24 hour period, and their responses were unhelpful. They repeatedly said no in multiple ways to my requests. Once I gave up perusing the support team for compensation and asked to be referred to management, I was given excellent customer service. Management unblocked the desired feature of my number, and extended my subscription to one month from that day. The blocking of account features has to do with the Zadarma account verification process. They request the uploading of passports or ID cards. I uploaded my ID card on day one, and my passport on day three. Both were rejected. The ID card was rejected on day two for the stated reason that it was not a passport, despite the fact that account documentation requested a passport or ID card. The passport was rejected one day five for the stated reason that the file size was too small, despite the fact that no minimum file size limit was visible to me in my account documentation. It was only after requesting to be referred to management on day five that my account was verified with my uploading any additional documents. > > I was able to receive International SMS from Israel cheaply. The account verification process and the support ticket process are cumbersome and wearisome to pursue. ----- ### "Best solution for virtual phone systems" — 5.0/5 > **Usuario verificado** | *28 de septiembre de 2018* | Consultoría de gestión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: With Zadarma we got an amazing solution for a very attractive price. It’s seems like there’s nothing their service cannot do. > > **Puntos en contra**: You need to get a hang of the website, that might take a day or two ----- ### "Easy to-use VOIP solution to your business" — 5.0/5 > **Usuario verificado** | *24 de junio de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Simple integration with top CRM systems Great value for money compared to competitors > > **Puntos en contra**: Free Zadarma CRM is limitted Small difficulties with the initial set-up and resolved quickly ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.cl/software/114645/zadarma?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/114645/zadarma) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados