--- description: Busca información actualizada sobre IT Glue en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara IT Glue con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para Proveedores de servicios (MSP)](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.cl/software/113707/itglue Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.cl/software/113707/itglue?page=2) > IT Glue es una solución de documentación de TI compatible con SOC 2 y basada en la nube. Está diseñada para ayudar a los MSP (proveedores de servicios gestionados, por sus siglas en inglés) a gestionar la documentación y reducir el tiempo dedicado a buscar información. La plataforma ofrece seguimiento de activos flexible, asignación de relaciones, automatización de documentación, flujos de trabajo, listas de verificación y más. > > Veredicto: 340 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 340 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Kaseya - **Ubicación**: Miami, EE. UU. - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: US$29,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chipre, Dinamarca, Emiratos Árabes Unidos, Estados Unidos, Estonia, Finlandia, Francia, Irlanda, Israel, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), RAE de Macao (China) y 5 más ## Funciones - API - Acceso sin conexión - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento encriptado de contraseñas - Almacenamiento seguro de datos - Archivo y conservación - Arrastrar y soltar - Asset Lifecycle Management - Automatización de documentos - Autorizaciones basadas en roles - Biblioteca de conocimientos - Búsqueda de texto completo - Búsqueda/filtro - CRM - Campos personalizables - Captura de documentos - Cartografía de relaciones - Catalog Management - Checklists ## Integraciones (en total: 61) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA … y 46 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para Proveedores de servicios (MSP)](https://www.getapp.cl/directory/645/managed-service-providers-msp/software) ## Categorías relacionadas - [Software para Proveedores de servicios (MSP)](https://www.getapp.cl/directory/645/managed-service-providers-msp/software) - [Software para administrar contraseñas](https://www.getapp.cl/directory/677/password-manager/software) - [Software de gestión de proveedores](https://www.getapp.cl/directory/993/vendor-management/software) - [Software de gestión de activos informáticos](https://www.getapp.cl/directory/325/it-asset-management/software) - [Software para gestión informática](https://www.getapp.cl/directory/771/it-management/software) ## Alternativas 1. 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[Freshservice](https://www.getapp.cl/software/91351/freshservice) — 4.5/5 (735 reviews) ## Opiniones ### "ITGlue" — 5.0/5 > **Chris** | *22 de agosto de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration and automation of our documentation and platforms we use. > > **Puntos en contra**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "IT Glue Questionairre" — 5.0/5 > **Preston** | *10 de febrero de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The integrations with other platforms and systems, is the greatest strength and benefit on augmenting data with core systems in information. It really assists with automating a large portion of information and processes we have in place for our customers, and the services we provide. With these integrations we are able to automate many tasks and processes that would take quite a bit of manual labor otherwise, by providing a secure, streamline, automated solution to keep our team nimble and flexible for our customers; giving us the ability to work on more than one problem or issue simutaneously. The time to click to get the answer is a game changer and lifesaver bar none. > > **Puntos en contra**: Ability to setup MyGlue Structure and management for Customer Users. Another Con and wish, is the ability to synch with more than one PSA simultaneosly. The ability to do more automapping to exising configs for a new integration or new system that is added with integrations instead of having to make a manual mapping of a config for a customer whent the information already exists. Insted map paired configs that have the matching information and any that are not matched and fail mapped provide a list those items instead of being tasked with mapping things manually each time a new integration that requires mapping and matching to an existing config. > > I'm very happy with the overall purpose and function of what IT Glue provides for our operations. ----- ### "Overall disappointed" — 3.0/5 > **Joel** | *15 de diciembre de 2020* | Seguridad informática y de redes | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: The main feature of the product is document storage and it does this well. For storing configurations about your client's technology, expiries and passwords, I do give it high marks. The permissions are very granular so you are able to allow many users (and even clients) appropriate access. Whatever information you have for your client, there is a spot to store it. The offer a lot of integrations with RMMs, PSAs and other IT vendors. > > **Puntos en contra**: The granular permissions come at the cost of a learning curve in understanding how the permissions work. IT Glue tries to incorporate a lot of functionality to make it a more useful and all-in-one tool, but much of the functionality is just not good. For example, you can create checklists that can be reused on different sites but it is very basic. We use Process St for checklists and couldn't imagine moving to such an inferior product for a bit of convenience. The password manager is about where other mainstream password managers were 10 years ago. We were embarrassed to offer it to our clients. The website is not aesthetically pleasing and the app has only limited functionality. I have found the customer support to be terrible. > > It is regrettable that there is so little competition in this area. Because of this the product is expensive and the service poor. If there were more options we likely would have gone with a different solution. Hopefully there will be other players in the game by the time our agreement is up. Overall, we are disappointed in the value of this product. ----- ### "Love IT, Great Product" — 5.0/5 > **Terry** | *28 de mayo de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love the history, ability to share with clients and integration it provides with other Kaseya products. Places to store documentation, passwords, files all in one place. > > **Puntos en contra**: I can't think of one. > > Great, I couldn't think of a con to it. We have lots of clients and helping them track their passwords and keep 2FA tokens, and the granular permissions for all the items is wonderful. ----- ### "Excellent, mature documentation system" — 4.0/5 > **Lowell** | *11 de febrero de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's got most of the features we need, good integrations, and very good role-based security. > > **Puntos en contra**: It lacks document tagging, and the rich text controls seem to have two different/conflicting settings for headings with regard to how they show up when used (i.e., different HTML style headings whether you're using the control at the top of the section, or the one that appears when you select text). > > It's been transformitive to move our documentation from OneNote back into a structured documentation system. We used to have one years ago but it was shut down by the company that acquired it. Now we're also using it to document all of our internal processes in the business (i.e., sales, accounting, etc.) not just technical processes. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.cl/software/113707/itglue?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/113707/itglue) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados