--- description: Busca información actualizada sobre Provide Support en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Provide Support con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Provide Support: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [Provide Support](/software/111413/provide-support) # Provide Support Canonical: https://www.getapp.cl/software/111413/provide-support Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.cl/software/111413/provide-support?page=2) > Solución de chat de ayuda en directo y supervisión de sitios web para brindar asistencia al cliente online mediante invitaciones de chat proactivas, páginas push, transferencia de llamadas, respuestas predefinidas, creación de informes, estadísticas y más. > > Veredicto: 28 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 28 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Provide Support - **Ubicación**: New York, EE. UU. - **Constitución**: 2003 ## Contexto comercial - **Precio inicial**: US$310,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, checo, chino, chino tradicional, coreano, danés, español, finés, francés, hebreo, húngaro, indonesio, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, tailandés, turco, ucraniano, árabe - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Acceso móvil - Chat en tiempo real dirigido a consumidores - Chat proactivo - Chat y mensajería - Creación de informes/análisis - Creación de marca personalizable - Formulario sin conexión - Historial de transcripciones/chat - Real-Time Monitoring - Respuestas prediseñadas - Third-Party Integrations - Transferencias/enrutamiento - Uso compartido de archivos ## Integraciones (en total: 14) - Adobe Commerce - BigCommerce - Google Analytics 360 - Joomla - Mailchimp - Microsoft Outlook - OpenCart - PrestaShop - Shift4Shop - Shopify - Volusion - Wix - WooCommerce - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) ## Alternativas 1. [WhatsApp](https://www.getapp.cl/software/2035411/whatsapp) — 4.7/5 (16359 reviews) 2. [Slack](https://www.getapp.cl/software/91563/slack) — 4.7/5 (24103 reviews) 3. [LiveChat](https://www.getapp.cl/software/8385/livechat) — 4.6/5 (1723 reviews) 4. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1781 reviews) 5. [Tidio](https://www.getapp.cl/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Opiniones ### "Great value for product." — 4.0/5 > **Craig** | *17 de enero de 2018* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Works consistently well. Except for a few issues mentioned below, the response time is pretty good. I'm rethinking some strategies to try and capture some abandoned website users. > > **Puntos en contra**: I do wish they would get a better way to import a text file to populate the canned response file but it still is a great value. Looking forward to the release of the statistics module. I've been waiting for a fix to it. It was a great reporting mechanism when it worked. > > A great contact tool for following up on customers. ----- ### "Good, simple chat program" — 4.0/5 > **Peter** | *22 de agosto de 2019* | Artículos deportivos | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The no-nonsense interface makes it easy for CSRs to conduct multiple chats without anything slipping through. > > **Puntos en contra**: I would like to have an automatic chat prompt with trigger options based on page depth and time on site. I would also like an option to integrate Provide Support with our ticketing system and CRM to better tie chat sessions with customers and orders as well as making it easier to find customer info post-purchase. > > Provide support is exceptionally easy to use for a customer service agent which is the primary reason we chose to use it. The well designed chat console enables our representatives to handle more chats simultaneously while maintaining high standards of service. ----- ### "Basic Live Chat Tool" — 3.0/5 > **Usuario verificado** | *1 de agosto de 2019* | Artículos deportivos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We love that Provide Support allows us to have a live chat option on our site. We previously didn't have one and now we do. There is nothing particularly flashy or great about it, but it does a good job. > > **Puntos en contra**: This kind of goes in hand with what I said above, but there isn't anything out of the ordinary that Provide Support does. Chat features are minimal, but they work. The backend workbench for our customer support team gets the job done without being overly complex. > > We are an ecommerce site that needs to have a way to communicate in real time with customer. Provide Support allows us to do that. ----- ### "Great Product \*But...\*" — 4.0/5 > **Justin** | *15 de agosto de 2019* | Práctica de la abogacía | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The level of functionality is staggering. I love it. I wish we could keep it at my company however we cannot because... > > **Puntos en contra**: ...Your product drops UTM codes from Google Analytics, which is crucial to our being able to track our marketing efforts. We sadly have to drop your product for one that is extremely well-known and used by huge enterprise-level companies, but doesn't do half of what Provide Support can do in way of customization and back-end user friendliness. > > Wonderful save for the UTM issue that (when we called to ask if it was fixable) is a deal-breaker. We'll miss you. ----- ### "Great Customer Chat Software Packed with Features" — 5.0/5 > **Don** | *15 de agosto de 2019* | Sector textil | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like how easy it is to set up and use the software. Integration with our web host was quick and simple. I am able to monitor traffic on the site as well as communicate with my customers anytime as I have it on my desktop as well as Ipad and Iphone. > > **Puntos en contra**: I wish it would have a timer setting so that I can have myself available during certain hours. If you walk away from the desk (which i am contantly doing ) and forget to mark away or log off then you can miss the chats > > I needed a way to monitor traffic and communicate with customers more efficiently so convert traffic to sales. Provide Support does with easily and does not cost too much to operate from month to month. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.cl/software/111413/provide-support?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/111413/provide-support) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados