--- description: Busca información actualizada sobre Podium en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Podium con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Podium: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para gestionar la reputación](/directory/873/reputation-management/software) > [Podium](/software/109297/podium) # Podium Canonical: https://www.getapp.cl/software/109297/podium Página: 1 de 22\ Siguiente: [Página siguiente](https://www.getapp.cl/software/109297/podium?page=2) > Podium es una plataforma de gestión de interacción que ayuda a la gestión de la reputación, la generación de reseñas y la mensajería con clientes en cualquier canal. Podium reúne comentarios, mensajes de texto y reseñas. > > Veredicto: 522 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 522 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Podium - **Ubicación**: Lehi, EE. UU. - **Constitución**: 2014 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos ## Funciones - API - Acceso móvil - Alertas y notificaciones - Análisis de campañas - Análisis de texto - Análisis predictivo - Análisis visual - Asistencia por vídeo - Automatización de marketing - Autoresponders - Base de datos de clientes - Base de datos de contactos - CRM - Campos personalizables - Captura de clientes potenciales - Chat en tiempo real dirigido a consumidores - Chat proactivo - Chat y mensajería - Comentarios/notas - Compromiso de clientes potenciales ## Integraciones (en total: 120) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global … y 105 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas para gestionar la reputación](https://www.getapp.cl/directory/873/reputation-management/software) ## Categorías relacionadas - [Herramientas para gestionar la reputación](https://www.getapp.cl/directory/873/reputation-management/software) - [Software para gestión de reseñas](https://www.getapp.cl/directory/575/feedback-and-reviews-management/software) - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) - [Software de gestión de experiencia del cliente](https://www.getapp.cl/directory/601/customer-experience/software) - [Herramientas para medir la satisfacción del cliente](https://www.getapp.cl/directory/1029/customer-satisfaction/software) ## Alternativas 1. [Birdeye](https://www.getapp.cl/software/112535/birdeye) — 4.7/5 (704 reviews) 2. [Trustpilot](https://www.getapp.cl/software/113149/trustpilot) — 4.5/5 (1204 reviews) 3. [rater8](https://www.getapp.cl/software/2057122/rater8) — 5.0/5 (182 reviews) 4. [Brand24](https://www.getapp.cl/software/101485/brand24) — 4.7/5 (254 reviews) 5. [GiveMe5.ai](https://www.getapp.cl/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) ## Opiniones ### "A more complete view of your customers' opinions about your services." — 4.0/5 > **Isabella** | *7 de noviembre de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: What I like the most about this software is that it allows to carry out all its functionalities from a single panel, which is one of the qualities that I like the most because we can carry out the work within this platform in an extremely easy, without adverse or disastrous complications, mentioning that it allows you to automatically track the reviews of the products you make, or the services offered by an organization, in order to respond very quickly, on the comments made by each of the registered users to the business platforms maintained by each of these establishments. > > **Puntos en contra**: One of the most notable difficulties about this software is its price, mentioning that it is very broad and expensive when we address economic issues, this can be a significant problem, because most organizations, called small , they can't afford to pay these high monetary costs, not to mention that they should integrate better combined reports for the multiple customer locations they interact with frequently. > > We use this software to manage all the interactions that we carry out with each of the clients that we have at our disposal, both the powerful ones, with more daily purchases of the products we make, and the most loyal ones that in the same way carry out and request operations , of the services we offer, mentioning that this system allows us to track the comments that are made, on multiple different platforms, giving immediate notifications, to respond to the reviews directly, in a very fast way, and to offer a warm and surprising service. ----- ### "Great app, not great customer service" — 4.0/5 > **Jessica** | *5 de diciembre de 2024* | Muebles | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: How easy everything is to use. Getting client information as well as responding to their inquiries is a breeze > > **Puntos en contra**: Not being able to contact a person with issues. Their website does not have a contact me phone number > > Great. As previously stated it is easy to use to great to have all the conversations in their own categories ----- ### "Steer clear - you cannot get your information out\!" — 2.0/5 > **Cate** | *3 de noviembre de 2024* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It's very easy to use although the way that contacts are entered and default to being unsubscribed is weird and not very intuitive. > > **Puntos en contra**: You can NOT get your contacts out. The only email marketing/CRM system that I've ever come across that does not allow users to export their own contacts. > > Podium integrates with other systems, but only to bring contacts into Podium, it won't syncronise. After trying several ways, I spoke to support who were very hedgy and finally admitted that they account holders can request an export of their data and Podium review the requests "on a case-by-case basis". So you may or may not be able to get your data out, but only if you request it. I'm appalled. ----- ### "office manager" — 4.0/5 > **Heather** | *14 de octubre de 2024* | Práctica médica | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: the simplicity of the Program was great. > > **Puntos en contra**: I am not sure there was anything that I didn't dislike > > My experience with podium was positive. I didn't have any issues with the program while using it ----- ### "More interested in getting paid" — 4.0/5 > **Audra** | *16 de octubre de 2023* | Hospital y atención sanitaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I chose the platform because I thought it was the only real option to replace ZipWhip which ends service in December. They were listed as a recommended vendor. > > **Puntos en contra**: The people. They started out great, but at the onset I told them that most of the features they offered we wouldn’t use. And they didn’t have a Chrome extension, which we used a lot. But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year. But I didn’t know of another option.I found Text Request, which is almost ZipWhip exactly, less than 48 hours after I signed their contract. I was transparent with them about Text Request really meeting our needs and price point perfectly and we weren’t paying for a bunch of features we wouldn’t use just to get texting. I asked to cancel before we even onboarded. They declined and said someone from legal would reach out. No one from legal reached out. They offered to move me to a more basic plan with a lower price point which, as I felt locked in, was willing to look at after I got back from vacation. Upon my return from vacation I reached out twice but that was the last I heard from \[sensitive content hidden\]. Out of the blue I got an email from another person at Podium cancelling my account. It just felt like a yucky experience overall. It felt like they are more interested in getting paid than making sure the platform is the right fit for their customers. > > Not great. I’m sure it’s the right fit for a large company with deep pockets and the need for a bunch of bells and whistles, but we are not that. ----- Página: 1 de 22\ Siguiente: [Página siguiente](https://www.getapp.cl/software/109297/podium?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/109297/podium) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados