--- description: Busca información actualizada sobre ChatBot en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara ChatBot con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.cl/software/108699/chatbot Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.cl/software/108699/chatbot?page=2) > ChatBot es una plataforma todo en uno para crear, implementar y realizar un seguimiento de chatbots en todos los canales. > > Veredicto: 66 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 66 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Text - **Ubicación**: Boston, EE. UU. - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: US$50,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, checo, danés, español, finés, francés, húngaro, inglés, irlandés, italiano, neerlandés, noruego, polaco, portugués, ruso, sueco, ucraniano - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - A/B Testing - AI Copilot - API - Acceso móvil - Acciones activadas por evento - Alerts/Escalation - Almacenamiento de documentos - Analítica aumentada - Análisis de atención al cliente - Análisis de sentimientos - Análisis de tendencias - Análisis predictivo - Análisis visual - Aplicación móvil - Aprendizaje automático - Arrastrar y soltar - Asistencia al cliente - Asistente virtual personal - Automatización de email - Automatización proceso/flujo de trabajo ## Integraciones (en total: 37) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions … y 22 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) ## Categorías relacionadas - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) - [Software de inteligencia artificial](https://www.getapp.cl/directory/1397/artificial-intelligence/software) - [Plataformas de IA conversacional](https://www.getapp.cl/directory/1647/conversational-ai-platform/software) - [Herramientas de marketing conversacional](https://www.getapp.cl/directory/1659/conversational-marketing-platform/software) - [Software para chatbots](https://www.getapp.cl/directory/2795/chatbot/software) ## Alternativas 1. [Slack](https://www.getapp.cl/software/91563/slack) — 4.7/5 (24103 reviews) 2. [Tidio](https://www.getapp.cl/software/105081/tidio-chat) — 4.7/5 (590 reviews) 3. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1781 reviews) 4. [LiveChat](https://www.getapp.cl/software/8385/livechat) — 4.6/5 (1723 reviews) 5. [Zendesk Suite](https://www.getapp.cl/software/9448/zendesk) — 4.4/5 (4079 reviews) ## Opiniones ### "Takes care of the little tasks." — 4.0/5 > **Modupe** | *19 de marzo de 2018* | Automatización industrial | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Bot engine is easy to setup and requires very basic technical skill to set it up.. It has no limit to the number of chats it can respond to concurrently. It integrates seamlessly with Messenger ,WordPress and on any web platform. > > **Puntos en contra**: Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective. ----- ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 de marzo de 2018* | Banca | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Interesting Product but Very Steep Learning Curve" — 3.0/5 > **Melissa** | *23 de enero de 2019* | Administración educativa | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: It has integrated easily into our existing Livechat software. The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. > > **Puntos en contra**: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers\! > > We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 de marzo de 2018* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Puntos en contra**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- ### "Every website customer service should have this." — 5.0/5 > **Adenike** | *15 de mayo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either. > > **Puntos en contra**: As fantastic as Botengine is , it is unable to respond to complex queries from web visitors and has to refer such queries to human agents.So I guess, we humans still get to win on this one. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.cl/software/108699/chatbot?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/108699/chatbot) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados