--- description: Busca información actualizada sobre ChatBot en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara ChatBot con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de chat en directo](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.cl/software/108699/chatbot Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.cl/software/108699/chatbot?page=2) > ChatBot es una plataforma todo en uno para crear, implementar y realizar un seguimiento de chatbots en todos los canales. > > Veredicto: 66 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 66 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Text - **Ubicación**: Boston, EE. UU. - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: US$50,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: búlgaro, checo, danés, español, estonio, finés, francés, inglés, italiano, neerlandés, polaco, portugués, sueco, ucraniano - **Países disponibles**: Estados Unidos ## Funciones - A/B Testing - AI Copilot - API - Acceso móvil - Alerts/Escalation - Almacenamiento de documentos - Analítica aumentada - Análisis de atención al cliente - Análisis de sentimientos - Análisis visual - Arrastrar y soltar - Asistencia al cliente - Autoresponders - Base de datos de clientes - Búsqueda/filtro - CRM - Captura de clientes potenciales - Chat en tiempo real dirigido a consumidores - Chat en vivo - Chat proactivo ## Integraciones (en total: 36) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions … y 21 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) ## Categorías relacionadas - [Software de chat en directo](https://www.getapp.cl/directory/561/live-chat/software) - [Plataformas de IA conversacional](https://www.getapp.cl/directory/1647/conversational-ai-platform/software) - [Software para chatbots](https://www.getapp.cl/directory/2795/chatbot/software) ## Alternativas 1. [Tidio](https://www.getapp.cl/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [Wati](https://www.getapp.cl/software/2068239/wati) — 4.6/5 (205 reviews) 3. [Intercom](https://www.getapp.cl/software/91379/intercom) — 4.5/5 (1135 reviews) 4. [Freshchat](https://www.getapp.cl/software/106095/freshchat) — 4.2/5 (151 reviews) 5. [Chatsi](https://www.getapp.cl/software/2079102/chatsi) — 5.0/5 (2 reviews) ## Opiniones ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 de marzo de 2018* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Puntos en contra**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- ### "Every website customer service should have this." — 5.0/5 > **Adenike** | *15 de mayo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either. > > **Puntos en contra**: As fantastic as Botengine is , it is unable to respond to complex queries from web visitors and has to refer such queries to human agents.So I guess, we humans still get to win on this one. ----- ### "Interesting Product but Very Steep Learning Curve" — 3.0/5 > **Melissa** | *23 de enero de 2019* | Administración educativa | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: It has integrated easily into our existing Livechat software. The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. > > **Puntos en contra**: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers\! > > We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription. ----- ### "Botengine is reliable." — 5.0/5 > **Basiirat** | *23 de agosto de 2018* | Entretenimiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like Botengine because it is reliable.Before trying out Botengine earlier this year ,we attempted creating and using Bots from two platforms and it was never reliable.There were times our chatbot just simply choose to not function. With Botengine, we were able to successfully create a Bot in a matter of minutes and deploy it with no need contacting the Livechat team ; it was that intuitive.Of course it was a product created by the Livechat team and it didn't disappoint. > > **Puntos en contra**: The fact we had to try other platforms and paid for inefficiency.I wish Botengine was launched way earlier. > > Botengine allowed us to create a Bot that gave us functional value ie attend to our web-visitors. ----- ### "A big help to our website" — 5.0/5 > **Gabriel** | *2 de agosto de 2021* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It can be tough with a relatively small team to manage the traffic on our site. With chatbot, we can easily talk to customers and attend to their needs in realtime. Even with canned responses, it's still a big help in boosting our customer engagement, and ultimately decreasing drop offs on our site. > > **Puntos en contra**: Nothing really stood out, customer service / the team over at chatbot were very helpful and open to suggestions. > > It was very good. The onboarding process was easy. We've been using chatbot for a number of years with hardly any issues. The team at chatbot resolves everything. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.getapp.cl/software/108699/chatbot?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/108699/chatbot) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados