--- description: Busca información actualizada sobre contactSPACE en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara contactSPACE con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: contactSPACE: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/275/call-center/software) > [contactSPACE](/software/106279/contactspace) # contactSPACE Canonical: https://www.getapp.cl/software/106279/contactspace Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.cl/software/106279/contactspace?page=2) > contactSPACE es una intuitiva solución de centro de contacto basada en la nube que permite a los equipos hacer contactos de mejor calidad. Diseña la interfaz de usuario perfecta con el editor de tipo arrastrar y soltar y emplea los marcadores inteligentes para hacer contactos de calidad a escala. Sin necesidad de programación, la formación y adopción se realizan en minutos. > > Veredicto: 11 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 11 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: contactSPACE - **Ubicación**: North Sydney, Australia - **Constitución**: 2014 ## Contexto comercial - **Precio inicial**: US$150,00 - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Filipinas, Francia, Indonesia, Irlanda, Israel, Italia, Malasia, Nueva Zelanda, RAE de Hong Kong (China), Reino Unido, Singapur, Sudáfrica ## Funciones - API - Alertas y notificaciones - Alerts/Escalation - Análisis de sentimientos - Automatic Outbound Dialer - Base de datos de clientes - Base de datos de contactos - CRM - Call Whispering - Campos personalizables - Captura de clientes potenciales - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica mixto - Chat en vivo - Chat y mensajería - Chatbot - Comunicación multicanal - Conformidad FCC - Conformidad FTC ## Integraciones (en total: 15) - Amazon Connect - Blackbaud CRM - Blackbaud Financial Edge NXT - Campaign Monitor by Marigold - HubSpot CRM - Keap - NetSuite - Salesforce Platform - Salesforce Sales Cloud - SugarCRM - Twilio - Twilio Flex - Zendesk Suite - Zoho CRM - Zoom Contact Center ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para call center](https://www.getapp.cl/directory/275/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.getapp.cl/directory/275/call-center/software) - [Software de contact center](https://www.getapp.cl/directory/593/contact-center/software) - [Software de gestión de ventas internas](https://www.getapp.cl/directory/761/inside-sales/software) - [Software de marcador predictivo](https://www.getapp.cl/directory/849/predictive-dialer/software) - [Software de telemarketing](https://www.getapp.cl/directory/1069/telemarketing/software) ## Alternativas 1. [Bitrix24](https://www.getapp.cl/software/90602/bitrix24) — 4.2/5 (984 reviews) 2. [DialedIn CCaaS](https://www.getapp.cl/software/104279/chasedata) — 4.8/5 (314 reviews) 3. [Five9](https://www.getapp.cl/software/91276/five9) — 4.2/5 (481 reviews) 4. [Ricochet360](https://www.getapp.cl/software/127955/ricochet) — 4.8/5 (82 reviews) 5. [PhoneBurner](https://www.getapp.cl/software/102341/phoneburner) — 4.8/5 (176 reviews) ## Opiniones ### "Easy to use CCaaS solution" — 5.0/5 > **Paul** | *1 de diciembre de 2019* | Servicios medioambientales | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use and ability adapt to a consistently changing business environment > > **Puntos en contra**: Could improve the dashboard refresh rate > > Good experience thus far and would recommend ContactSPACE ----- ### "contactSPACE Review" — 4.0/5 > **Michael** | *25 de noviembre de 2019* | Recaudación de fondos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Contact Space is very easy to use and understand. It has significantly cut our caller training costs and is easily managed on a daily basis by a number of departments those being the callers, Contact Centre management, Data and Digital teams. The Conversion report built specifically for fundraising is brilliant giving you the ability to track the teams progress 'live'and analyse performance and implement measures for quick performance gains. Visually I think its the best system out there and because every part of the system is so intuitive it allows you to be very creative in your set up. > > **Puntos en contra**: There's nothing that sticks out about the software its self that I would say 'I don't like that". > > Having been with Contact Space for 2 years now I have seen them grow and develop as a company. They have definitely focused more in the last 12 months on providing better service level delivery and resourcing their team with more investment in the areas of specific or tailored development. ----- ### "Good System, Unethical Business Operation" — 5.0/5 > **Chris** | *25 de agosto de 2021* | Contabilidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: System was overall great in terms of functionality. > > **Puntos en contra**: Customer Service was unethical and was not applied as per contractual terms. > > The system ContactSpace was provided was great and suited our requirements without fault. However, the application of commercial terms by ContactSpace was highly unethical. When advised we were considering two options for our calling platform, ContactSpace were reasonable in their offer of a 3-month opt-out period under the 12-month contract option. After 3 months of use, which I cannot fault, we advised that the opt-out would be triggered, due to our previous platforms flexibility to increase/decrease the number of callers as required, which ContactSpace did not provide. After being advised of our intention to either reduce the allocated number of user licenses or opt-out the following month (June), ContactSpace failed to accept our position and instead hounded with numerous up-sale calls. Despite contractual terms dictating that monthly use it to be paid in advance and our offer to settle invoices up to the final month of use, June, ContactSpace has sought to hold our organisation accountable for payment many months after use has been terminated. Best to consider the above for small businesses prior to selecting ContactSpace as a service provider. ----- ### "WWF-Australia" — 5.0/5 > **James** | *29 de marzo de 2020* | Recaudación de fondos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ease of use for my team is invaluable, as well as the customisation. Moving forward we're looking forward to developing the integration across other systems. > > **Puntos en contra**: It can be very time consuming setting up the call flows, especially for a small team like ours, where other tasks demand attention so 100% of time can't be dedicated to CS. > > Excellent experience thus far, especially in regards customer service from \[SENSITIVE CONTENT HIDDEN\] and technical support team. ----- ### "Fantastic Outbound Solution" — 5.0/5 > **Chris** | *27 de noviembre de 2019* | Recaudación de fondos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use, ability to handle many initiatives simultaneously, great oversight of agents activity and output, nicely customisable. > > **Puntos en contra**: Report and dashboard customisation limited. > > Successfully managing multiple campaigns simultaneously and have seen an increase in contact rate and productivity. Team willing to explore new ideas and help with fill the gaps in our teams knowledge. Great partnership. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.getapp.cl/software/106279/contactspace?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/106279/contactspace) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados