ZENOTI
Sobre ZENOTI
Zenoti es un software empresarial todo en uno utilizado por spas, salones de belleza y balnearios medicinales. Esta galardonada plataforma la utilizan más de 5000 empresas en 32 países. Zenoti está diseñado para aumentar la confiabilidad y la escala, aprovechando el poder de la tecnología en la nube de nivel empresarial para las empresas que desean escalar. Los clientes han aumentado sus ingresos, en promedio, en un 60 % en los últimos 2 años. Suena asombroso, pero es cierto.
Zenoti es único por ser un verdadero sistema empresarial, ya que va más allá de lo básico de una programación y un sistema POS. Esta plataforma centralizada integra programación de citas, facturación, marketing, inventario, creación de informes personalizados y aplicaciones móviles. Esta plataforma también es compatible con negocios de múltiples ubicaciones con creación de informes enriquecidos, controles de nivel corporativo y más. Se ha asociado con varias marcas líderes en el sector de bienestar y belleza como Mario Tricoci, Sonobello, Profile de Sandford, Hands and Stone, Waxing the City, MGM Resort Spa, Zifit Infrared Fitness, por nombrar algunos.
Esta plataforma móvil brinda simplicidad a la complejidad de llevar tu negocio. El personal tiene un sistema fácil de usar que mejora la experiencia del cliente. Las funciones de marketing integradas ayudan a mantener tu libro de citas completo y otras capacidades automatizan muchos aspectos de las operaciones.
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Opiniones
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- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Celebrity Ink Zenoti Roll Out
Revisado el 04-03-2024
The Zenoti team have been extremely valuable throughout the implementation of our new POS system....
The Zenoti team have been extremely valuable throughout the implementation of our new POS system. No request was too hard for them, they have always found a solution and gone above and beyond to help all members of our team.
Puntos a favor
Simple and easy to use. The training is very user friendly - step by step process.
Puntos en contra
Everything has been great about Zenoti.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Zenoti and the team are AMAZING!
Revisado el 04-10-2024
I am incredibly grateful for the support and assistance I’ve received from Zenoti, particularly...
I am incredibly grateful for the support and assistance I’ve received from Zenoti, particularly from [sensitive content hidden] . [sensitive content hidden] was absolutely fantastic during the onboarding process. Even though I was dealing with challenges from my previous system, she went above and beyond to help me resolve these issues, allowing me to smoothly transition to Zenoti. Her hard work, dedication, and kindness in being patient while guiding me through this process were invaluable.
[sensitive content hidden] has been nothing short of amazing in helping implement Zenoti and facilitating the transfer of all my data from the old system. From day one, he has been there every step of the way, patiently answering all of my questions and ensuring that the transition was smooth and stress-free. His thoroughness and attention to detail have been invaluable; he made sure everything ran like a well-oiled machine and tailored the system to fit my needs perfectly. [sensitive content hidden] ’s professionalism, deep knowledge of the software, and genuine commitment to making sure everything was just right made all the difference during the "go live" process. He has quickly and efficiently resolved any issues, often going above and beyond to ensure my confidence and satisfaction.
I am so happy that [sensitive content hidden] is part of the Zenoti team—he truly is a gem! I highly recommend him to anyone looking for a seamless, supportive experience with Zenoti. His dedication, patience, and expertise have been an incredible asset, and I couldn’t have done this without his guidance. Thank you, [sensitive content hidden] , for your incredible support and for making this transition such a positive experience!
I am beyond happy to be part of the Zenoti family and am incredibly grateful for the amazing team they have. The support from [sensitive content hidden] has made my experience truly outstanding!
Puntos a favor
Zenoti has been an incredible software for my business. The system is perfectly tailored to support my needs and growth, and I couldn’t be happier with my decision to make the switch!
Puntos en contra
I don't have anything negative to say about Zenoti.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Pink Waxing Co.
Revisado el 01-03-2025
Was great and would reccomend to others . Really happy I chose this to start my new buisness .
Was great and would reccomend to others . Really happy I chose this to start my new buisness .
Puntos a favor
Easy to use once you get the hang of using things. [sensitive content hidden] was always available when I need direct assistance.
Puntos en contra
When [sensitive content hidden] was off it was hard to get help from the help center
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
I would not use the software there’s a 50% chance they will not onboard you
Revisado el 24-08-2024
At one store, the experience has been OK. At the second store it’s been horrific.
At one store, the experience has been OK. At the second store it’s been horrific.
Puntos a favor
At one location they onboarded budiness. They are using it with success and generally like it.
Puntos en contra
At my second location they Will not onboard us despite we’re paying for the software for two months and despite I’ve emailed them and called them several times over the course of the last month with no response. I keep getting a promise of a response from the chat advisors but no one actually calls me. I have money in the system because I learned how to do the basics from my other store and I can’t get the money out because they won’t onboard you. You can’t put in your own bank information they have to do it. I can’t believe how many different people I’ve called and emailed and chatted with over the last month and no one will call me back just promises .
Respuesta de Zenoti Software
Hi Patricia, thank you for taking the time to review Zenoti. We regret to hear your implementation experience didn't meet our high standards, and that you encountered challenges with our support team. We understand how important it is for our customers to get the support they need, when they need it, and we’re continuously working to improve our response times and the quality of support provided.
A member of your implementation team has reached out directly to learn more about the issues you’ve faced, confirm your two locations are up and running on Zenoti, and reach a resolution. We are dedicated to working closely with you to identify the root causes and develop effective solutions that will address your concerns. We appreciate your candid feedback and look forward to delivering a better experience for you moving forward.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
My experience with zenoti
Revisado el 06-01-2025
I will say that I've had a great experience overall with zenoti
My current success manager, ...
I will say that I've had a great experience overall with zenoti
My current success manager, [sensitive content hidden] is great to work with and very supportive
Puntos a favor
They are always looking to improve on the services and bring in new add ons to help grow businesses
Puntos en contra
Cost - expensive
With all the add ons there is extra cost especially when you have multicentres
Alternativas consideradas
Aesthetic RecordRazones para elegir ZENOTI
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I needed a platform that had multi - functions and easy for staff to usePreguntas frecuentes sobre ZENOTI
He aquí algunas preguntas frecuentes sobre ZENOTI.P. ¿Qué tipo de planes de precios ofrece ZENOTI?
ZENOTI ofrece los siguientes planes de precios:
- A partir de: US$400,00/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de ZENOTI?
Los clientes habituales de ZENOTI son:
2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite ZENOTI?
ZENOTI admite los siguientes idiomas:
inglés
P. ¿ZENOTI es compatible con dispositivos móviles?
ZENOTI admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra ZENOTI?
ZENOTI se integra con las siguientes aplicaciones:
Google Analytics 360, Meta for Business, QuickBooks Online Advanced, Sage Intacct, Shopify, Stripe, Xero, Zapier
P. ¿Qué tipo de asistencia ofrece ZENOTI?
ZENOTI ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
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Software para balnearios medicinales
