Patriot Accounting

We switched from QuickBooks and that process was fairly easy, along with great support from Patriot. That's the best part of the software - the people at Patriot. They are prompt, attentive, and seem genuinely interested in improving their product. A close second is the Payroll product. It is ridiculously easy to use and far less expensive the most other on-line payroll services.

It is not intuitive. For example, if you just want to look at your general checkbook ledger, you cannot just click on an icon. You have to go to reports and then find the one that says "account balances." There are a number of things that make sense after you do them (voiding or deleting a check is a multistep process), but it's frustrating trying to find them. One of the biggest head scratchers is that printing a three-part check only prints on two parts of the check. That seems like a pretty basic item to fix, but it's still only two-parts.

I was really not impressed with anything about the program

I do not like how the payroll software interacts with the banking reconciliation. It took me forever to align the checks for printing, finally figured out that the payroll checks aligned differently than the accounting checks

Ease of set up, ease of use, and when customer service is needed, they are always easy to understand and have been amazing.

The problem with the emailing an invoice only from a Google browser. That is a minor inconvenience, but really the only inconvenience I have found so far with the software.