--- description: Busca información actualizada sobre MasterControl Quality Excellence en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara MasterControl Quality Excellence con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Quality Excellence: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de la calidad](/directory/144/quality-management/software) > [MasterControl Quality Excellence](/software/104305/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.getapp.cl/software/104305/mastercontrol Página: 1 de 23\ Siguiente: [Página siguiente](https://www.getapp.cl/software/104305/mastercontrol?page=2) > MasterControl es un software de gestión de calidad electrónica (eQMS) que cumple con las regulaciones de la FDA y los estándares de calidad ISO. > > Veredicto: 532 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 532 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: MasterControl - **Ubicación**: Salt Lake City, EE. UU. - **Constitución**: 1994 ## Contexto comercial - **Precio inicial**: US$25.000,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: francés, inglés, japonés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, China, Dinamarca, España, Estados Unidos, Filipinas, Finlandia, Francia, Irlanda, Isla de Man, Islandia, Italia, Japón, Jersey, Malasia, Noruega y 12 más ## Funciones - Acceso móvil - Acciones preventivas y correctivas (CAPA) - Alertas de correo electrónico - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Almacenamiento seguro de datos - Análisis de causa raíz - Análisis predictivo - Archivo y conservación - Automatización de documentos - Búsqueda de texto completo - Búsqueda/filtro - Captura de documentos - Codificación y control de documentos - Comentarios/notas - Comparación de versiones - Conformidad FDA - Conformidad con normas ISO - Conformidad medioambiental ## Integraciones (en total: 3) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de la calidad](https://www.getapp.cl/directory/144/quality-management/software) ## Categorías relacionadas - [Software de gestión de la calidad](https://www.getapp.cl/directory/144/quality-management/software) - [Software de cumplimiento](https://www.getapp.cl/directory/243/compliance/software) - [Software para gestión de riesgos](https://www.getapp.cl/directory/246/risk-management/software) - [Gobernanza, riesgos y conformidad (GRC)](https://www.getapp.cl/directory/251/governance-risk-compliance-grc/software) - [Software de gestión documental](https://www.getapp.cl/directory/284/document-management/software) ## Alternativas 1. [QT9 QMS](https://www.getapp.cl/software/105047/qt9-quality-management) — 4.8/5 (118 reviews) 2. [Isolocity](https://www.getapp.cl/software/124867/isolocity) — 4.6/5 (62 reviews) 3. [SafetyCulture](https://www.getapp.cl/software/102403/iauditor) — 4.6/5 (353 reviews) 4. [Qualio](https://www.getapp.cl/software/100136/qualio) — 4.5/5 (129 reviews) 5. [Dot Compliance](https://www.getapp.cl/software/130667/dot-compliance) — 4.4/5 (87 reviews) ## Opiniones ### "Feature Rich and Compliant eQMS" — 5.0/5 > **Justin** | *23 de noviembre de 2022* | Biotecnología | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: MC provides a solid framework for any QMS. You are able to adapt any process into MC with minimal modification. MC is also a fully integrated platform and nothing in the software works in isolation. Training, document control, QEM; all of it works together. > > **Puntos en contra**: MasterControl isn't intuitive. There is a lot of training that needs to go into its use, especially if the person is doing more than just accessing SOP and performing training. However, MC does provide A LOT of training resources which takes some of the burden off of admins. > > Like many MC users, we started with doc control and training. This allows us to technologically link the two processes together. New revision to an SOP? Training automatedly is sent to users. Want to ensure training is complete before release? MC can delay the release until a specified amount of training is completed. MC also provides QEM solutions which can further support all other aspects of the QMS. ----- ### "Game changer for any mid to large scale operation" — 4.0/5 > **Don** | *7 de octubre de 2025* | Dispositivos médicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Qx has transformed our document control, turning a reactive process into a proactive strength. We’ve saved hundreds of hours on manual tasks in just one year, freeing up resources for strategic priorities like product innovation. > > **Puntos en contra**: User adoption initially was slow to implement. Barrier to entry was challenging at first but once set up it made life easier. > > As a Quality Director in the medical devices industry, I’ve overseen the use of MasterControl’s Qx platform for document control over the past year. In a sector where regulatory compliance (e.g., 21 CFR Part 11, ISO 13485) is paramount, Qx has revolutionized how we manage our extensive library of SOPs, work instructions, and batch records. It’s more than a storage solution—it’s a dynamic system that integrates document workflows into our broader QMS, streamlining operations and bolstering audit readiness. ----- ### "MasterControl Quality Excellence for Life Sciences" — 3.0/5 > **Usuario verificado** | *25 de julio de 2025* | Dispositivos médicos | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: - Strong audit trail and compliance features help meet regulatory requirements such as 21 CFR Part 11 and EU Annex 11. - Provides a unified platform for document management, training, and electronic forms across quality processes. - Includes validation documentation and protocols that can ease system adoption and regulatory readiness. - The Process module is highly powerful for organizations with the expertise to build and maintain custom business processes with web technology (HTML, JS, CSS); otherwise, support or pre-built templates are typically required to get the most out of it. - The Customer Café provides a space for knowledge-sharing and collaboration across the user community. - With the right configuration and internal ownership, MasterControl can serve as the backbone of a quality management system. - Recent product development efforts are the most significant in years and show promise. Many of the current challenges may be growing pains as the platform evolves. > > **Puntos en contra**: - Support is slow to respond and often unwilling to address known issues. - Updates are unpredictable and often introduce new issues. - The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same functionality. - The move to cloud hosting reduces flexibility, eliminates some custom integration options, and forces design decisions around licensing rather than usability. - Implementation requires deep expertise. The system’s complexity and inconsistent documentation make it easy to create structures that become difficult to scale or maintain. Without careful planning, it can devolve into a digital repository that’s hard to navigate or utilize effectively. - User experience is poor. Updates sometimes reduce usability. Feedback from end users across departments is mostly negative. - Standard reports are unreliable and often blamed on a third-party. - Advanced reporting capabilities require purchasing an additional module, even though MasterControl has acknowledged limitations in the default reporting tools. - Documentation and training resources are often outdated or inaccurate, which can make onboarding and self-support more difficult. - Collaboration within the platform is limited and cumbersome. Many users resort to external tools for effective collaboration. - The system has a steep learning curve. Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge. > > We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to evolve with a growing or changing business. Over time, this leads to accumulating technical debt and diminishing returns. The recent shift to cloud hosting has introduced additional friction, making previously simple tasks more complex or requiring engagement with their services team for additional fees. Historically, with on-prem deployment and concurrent licensing, the system provided good value for money as it offered more flexibility in using the system and designing custom integrations. With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely. The changes force us to redesign and restructure the system and our processes around their pricing constraints rather than process efficiency. The transition to named user licenses has been deeply disruptive. The model is fundamentally misaligned with how users engage with the system, especially within the Process module, and directly breaks some of our core quality workflows. Restoring functionality under the new model would require a significant financial investment, amounting to nearly a 300% increase in our costs just to maintain parity with the on-prem setup. For long-term customers, this feels less like a product evolution and more like a forced upsell. Although MasterControl has made major investments in developing a next-generation platform, it feels like this has come at the expense of maintaining and improving the current system. Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to use the system effectively and in a configurable way. As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best practices. While this may explain the decision to rebuild rather than refine, it does little to help existing customers who still rely on the legacy system for critical operations. Better support, accurate documentation, and a genuine commitment to helping customers succeed with the platform as it exists today would go a long way. ----- ### "QX for Pharmaceutical and Healthcare Companies" — 5.0/5 > **Wendy** | *17 de febrero de 2026* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We really like how it puts everything together. We like being able to see different metrics on things. > > **Puntos en contra**: There really is not anything that we dislike. It is good overall and functions well. Perhaps the end user training could be a btit more. > > Our overall experience with Master COntrol Quality excellence is great. We would reccomend this a lot. ----- ### "Mastercontrol QX" — 5.0/5 > **Michele** | *8 de octubre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I liked how MasterControl Quality Excellence makes quality management simple and efficient, with great visibility and automation. > > **Puntos en contra**: While MasterControl offers strong capabilities, the learning curve can be steep and may require extra user training > > Overall, our experience with MasterControl Quality Excellence has been excellent—it’s helped us strengthen compliance, improve collaboration, and simplify complex workflows. ----- Página: 1 de 23\ Siguiente: [Página siguiente](https://www.getapp.cl/software/104305/mastercontrol?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/104305/mastercontrol) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados