--- description: Busca información actualizada sobre DialedIn CCaaS en GetApp Chile. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara DialedIn CCaaS con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS: precios, funciones y opiniones | GetApp Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/callcenternow) # DialedIn CCaaS Canonical: https://www.getapp.cl/software/104279/callcenternow Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.cl/software/104279/callcenternow?page=2) > ChaseData ofrece una solución de centro de atención telefónica basada en la nube con funciones de llamadas entrantes y salientes, así como capacidades de respuesta de voz interactiva. > > Veredicto: 335 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 335 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ChaseData - **Constitución**: 1997 ## Contexto comercial - **Precio inicial**: US$25,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - API - Alertas y notificaciones - Alerts/Escalation - Automated Attendant - Automatic Outbound Dialer - Autorizaciones basadas en roles - Base de datos de clientes - Base de datos de contactos - CRM - Captura de clientes potenciales - Centro de atención telefónica de llamadas entrantes - Centro de atención telefónica de llamadas salientes - Centro de atención telefónica mixto - Centro de atención telefónica virtual - Chat en vivo - Chat y mensajería - Chatbot - Colas de espera - Comunicación multicanal - Conexión VoIP ## Integraciones (en total: 8) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - Zapier - Zoho CRM ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para call center](https://www.getapp.cl/directory/275/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.getapp.cl/directory/275/call-center/software) - [Software de contact center](https://www.getapp.cl/directory/593/contact-center/software) - [Software de marcador predictivo](https://www.getapp.cl/directory/849/predictive-dialer/software) - [Soluciones de telefonía](https://www.getapp.cl/directory/294/telephony/software) - [Software de gestión de ventas internas](https://www.getapp.cl/directory/761/inside-sales/software) ## Alternativas 1. [Ringover](https://www.getapp.cl/software/117547/ringover) — 4.7/5 (890 reviews) 2. [Convoso](https://www.getapp.cl/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [LiveAgent](https://www.getapp.cl/software/91301/liveagent) — 4.7/5 (1789 reviews) 4. [Readymode](https://www.getapp.cl/software/107701/Readymode) — 4.6/5 (145 reviews) 5. [Nextiva](https://www.getapp.cl/software/91289/nextiva) — 4.6/5 (919 reviews) ## Opiniones ### "All Call Centers Need DialedIn" — 5.0/5 > **Mary Ellen** | *13 de agosto de 2025* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It works. Simply works as it should. No restarting every hour or so, loosing time from work. Customers hear me and I hear them. It accurately tracks my logged in time. > > **Puntos en contra**: I have yet to find anything I do not like. There just is not anything an agent can dislike about DialedIn. > > I have been WFH for 10 years and have used a lot of soft phones—DialedIn is the best one ever. Every company that uses soft phones needs DialedIn. ----- ### "Easy to use interface" — 5.0/5 > **Jayla** | *9 de marzo de 2026* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like how easy DialedIn is to use. The interface is very simple and to the point. It has all the features I need to take calls, make outbound calls, and reschedule clients. > > **Puntos en contra**: What I dislike the most about DialedIn is that the calls can be choppy even with a hard wired connection. Sometimes the dollar also freezes, which can be a little frustrating, especially when it’s time to end a call and you can’t. > > My overall experience is great, the dialer allows me to do my job easily. With small bug fixes and updates it would be perfect. ----- ### "Lead generator at ACR" — 3.0/5 > **Amanda** | *18 de marzo de 2025* | Telecomunicaciones | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: I like the predictive dialer where you dont have to manaually call every call you make. > > **Puntos en contra**: The lag and sometimes the dialer going down often recently. > > It makes thing alot easier with my job and is easy to use ----- ### "Enjoyable work application\!" — 5.0/5 > **JoAnn** | *6 de marzo de 2026* | Seguros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I think the most I like about this application is how Very Easy it is to use and the calls come in fast\! That's the back which makes time fly by at work. Also, managers and other team members are able to > > **Puntos en contra**: Since I've been using this application system I have Only had a couple glitches, and about 2 to 3 times a work shift I have to wipe the settings. That's like basically restarting or rebooting which can be an inconvenient when you're in the flow of talking to customers. That does affect you when you are trying to reach your quota restarting could cost you a few minutes of your day not that big of a deal just a slight inconvenient. > > Pleasant experiences with the dial-in. This dialedin Makes my work day go fast because calls come in fast. ----- ### "Solid System With Room To Improve" — 5.0/5 > **Jennifer** | *14 de mayo de 2026* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best thing about DialedIn CCaaS is how it automates call delivery while giving supervisors and agents real‑time visibility into performance, queues, and productivity. > > **Puntos en contra**: Here’s a strong, clean answer you can give for “What did you like least about DialedIn CCaaS?” — written the way a real agent or supervisor would say it, and grounded in how the system actually behaves. --- What I liked least about DialedIn CCaaS \> The thing I liked least about DialedIn is how inconsistent the pacing can feel across different campaigns. \> Some campaigns fly, others crawl, and as an agent you don’t always get clear visibility into why the dialer is running slow. When the pacing drops, it hurts SLA, talk time, and overall productivity, and it can feel like you’re just sitting there waiting on the system instead of actually working. > > Overall, DialedIn CCaaS is efficient and easy to work with. It keeps calls moving, provides clear real‑time metrics, and simplifies daily workflow. The only downside is that pacing can be inconsistent at times, which affects productivity. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.cl/software/104279/callcenternow?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.cl/software/104279/callcenternow) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados