Alcumus eCompliance

Ease of use, easy to train new employees and subcontractors (end users on) the app.

Continues to evolve, year over year with new features.

Customer support and product team are VERY helpful and seek feedback from users / clients

Incident management is very linear and doesnt allow for total life cycle tracking of events. Similar sytems offer claims tracking, correspondence, costs, etc. Basic an entire incident life cycle management. With eC, it basically ends with the form. More comprehensive workflows, notifications and review processes, including adding reference documents, key contact and distributions, meeting minute tracking for meeting with claims specialists, etc. would make for a more robust system.

Similar to above, the total software package is geared towards a "one business" use. IF looking to be a well rounded system, integration of subcontractor management, should be considered, including how subs can access and participate in different "sites" programs.

Logic / Workflows and form features. eC would benefit from building our more comprehensive form features that include review workflows (that arent linear) and allowing for images being embedded. Similarly, selections within the forms should drive new questions (i.e. there could be different pathways when clicking answer A vs. B)

End user development: overall, the web browser works well, however, forms should be viewed the same as the app. it would be beneficial to be able to expand / collapse forms in web view to avoid endless scrolling. More focus needs to be put into the app as well. End users are 80% (or more) working off the app vs. web (in my experience), they need more at their finger tips, to promote participation

- Learning Management System (LMS) is included.
- Scoring option when creating new form/template.
- Multiple levels of sites

- Unable to work off-line
- The developer put many functions into the software but many of them are not good and unstable
- Very slow in fixing bugs

This software is great when it comes to training certificates and the modularity to develop incident forms in multi formats is feature-rich. Easy to use and understand really helped with bringing many employees onboard

A few things that would be improved to bring this software to the next decade, (I understand there are traces) would be a competency tracking program that differs from the normal training certificates. There are different expiry dates refresher vs expiry dates. A JSA section would also help other than just a risk assessment module.