Sobre MyTime

MyTime es una plataforma totalmente integrada de programación, punto de venta y participación del cliente para cadenas de ubicaciones múltiples y franquicias. Ha sido diseñada para ayudar a las empresas a crecer, programar y retener clientes.

MyTime tiene todas las herramientas que las empresas necesitan bajo un mismo techo: programador de citas completo, gestor de relaciones con los clientes (CRM), marketing por correo electrónico, gestión de presencia y publicidad online, punto de venta y más. MyTime está diseñado para adaptarse a cualquier tamaño de negocio, desde propietarios únicos hasta franquicias nacionales. Los usuarios pueden acceder a MyTime desde la web o sobre la marcha gracias a las aplicaciones para iPhone y Android.

La plataforma de programación y negocios de MyTime también se integra con el popular Marketplace, en el que millones de clientes buscan negocios locales, consultan reseñas, descripciones y precios y realizan reservas en tiempo real. MyTime también se asocia con Google, Facebook, YP.com, Local.com y otros para ayudar a las empresas a ser más visibles y fáciles de encontrar para los nuevos clientes.

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

Inglés

Imágenes

MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
Various standard reports are built into MyTime and can be used out of the box
MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
MyTime lets users manage the whole business on the web and on Android and iPhone apps.
MyTime’s simple layout gives users full control over schedules, availability, and prices
Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
MyTime point-of-sales processes payments for appointments and products
Ver 11 más
Vídeo de MyTime
Captura de pantalla de MyTime: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place Captura de pantalla de MyTime: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one Captura de pantalla de MyTime: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online Captura de pantalla de MyTime: Various standard reports are built into MyTime and can be used out of the box Captura de pantalla de MyTime: MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler Captura de pantalla de MyTime: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management Captura de pantalla de MyTime: MyTime lets users manage the whole business on the web and on Android and iPhone apps. Captura de pantalla de MyTime: MyTime’s simple layout gives users full control over schedules, availability, and prices Captura de pantalla de MyTime: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients Captura de pantalla de MyTime: MyTime point-of-sales processes payments for appointments and products

Funciones

Características totales de MyTime: 68

  • API
  • Alertas y alzada
  • Análisis visual
  • Autorizaciones basadas en roles
  • Base de datos de clientes
  • Campos personalizables
  • Chat
  • Control de acceso
  • Creación de informes de ventas
  • Creación de informes en tiempo real
  • Creación de informes personalizables
  • Creación de informes y estadísticas
  • Creación de marca personalizable
  • Cálculo de comisiones
  • Cálculo de horas extra
  • Datos en tiempo real
  • Editor WYSIWYG
  • Etiquetado
  • Facturación automatizada
  • Formularios personalizables
  • Funcionalidad de búsqueda
  • Gestión de SEO
  • Gestión de calendarios
  • Gestión de citas
  • Gestión de clientes
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de email marketing
  • Gestión de expedientes
  • Gestión de impuestos de ventas
  • Gestión de inventarios
  • Gestión de modelos
  • Gestión de nóminas
  • Gestión de permisos
  • Gestión de promociones
  • Gestión de recibos
  • Gestión de reservas
  • Gestión de usuarios
  • Importación y exportación de datos
  • Integración de SMS
  • Integración de redes sociales
  • Invitaciones y recordatorios de correo electrónico
  • Mensajería instantánea
  • Modelos personalizables
  • Notificaciones automáticas
  • Pagos electrónicos
  • Panel de actividades
  • Planificación de instalaciones
  • Plantillas de correo electrónico
  • Procesamiento de pagos ACH
  • Programación automatizada
  • Programación de cursos
  • Programación de eventos
  • Programación de instructores
  • Punto de venta
  • Recordatorios
  • Registro de auditoría
  • Registro único
  • Seguimiento de horas extra
  • Seguimiento de inventario
  • Seguimiento de la asistencia
  • Seguimiento de ventas
  • Sincronización de calendario con Google
  • Sincronización de datos
  • Supervisión
  • Valoraciones y reseñas
  • Varias ubicaciones
  • Vistas filtradas

Alternativas

FlexBooker

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FlexBooker es una plataforma de reserva y programación de citas online que permite a los clientes registrarse para...

10to8

4,6
#2 alternativa a MyTime
Programador de citas gratuito con reserva en línea y SMS y correos electrónicos automatizados

Setster

4,2
#3 alternativa a MyTime
Setster es una solución de programación intuitiva que permite a las empresas cerrar bucles y procesos a través de una...

Agendize

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#4 alternativa a MyTime
Agendize is a cloud-based appointment scheduling & customer engagement solution which includes a CRM, live chat,...

Opiniones

Calificación general

4,7 /5
(109)
Relación calidad-precio
4,6/5
Funciones
4,5/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,8/5

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Mostrando 5 opiniones de 109
Jaret L.
Calificación general
  • Sector: Contabilidad
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Love this company!

Revisado el 20-11-2015

I've been with MyTime for about a month now and have been thoroughly impressed with this company. ...

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Puntos a favor

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Puntos en contra

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

Peter W.
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

One of the best time management applications out there

Revisado el 30-11-2018

Puntos a favor

I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Puntos en contra

Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Helina B.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Shady business practices, unknowledgeable staff, glitchy system

Revisado el 11-12-2018

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident...

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Puntos a favor

I like the look and user friendliness of the widget on our website.

Puntos en contra

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Respuesta de MyTime

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Jovan M.
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I can't say enough good things about my time. They are so present in ready to offer Solutions&...

Revisado el 02-04-2018

I truly believe that my time is on my side they want to see me when and want my business to thrive....

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Puntos a favor

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Puntos en contra

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

Fiona noelle H.
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Happy to have made the switch

Revisado el 05-04-2018

Puntos a favor

First learned about MyTime in 2013 when I was first starting my business in LA and so were they. They helped us in promoting our off-peak times which kept us pretty booked during those slow hours. We parted for a while as our booking software then was not compatible with them and we were getting double booked which was a great problem until clients start complaining about it :P

Once they had scheduler in place, we went back and was very happy that most of our data was properly ported. MyTime overall is very user-friendly and you could actually figure out most functions on your own. I love the communicator feature and the automated reminders. the rest of the team are very helpful and that makes the whole experience 100x better.

Puntos en contra

Notes do not save separately so when you have several notes about a client, you would end up with one long note. Not a biggie - but would be nice to see this improved.

Mostrando 5 opiniones de 109 Todas las opiniones

Preguntas frecuentes sobre MyTime

He aquí algunas preguntas frecuentes sobre MyTime.

MyTime ofrece los siguientes planes de precios:

  • A partir de: US$74,00/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

No tenemos información sobre las características de MyTime

Los clientes habituales de MyTime son:

Empresas pequeñas, Empresas Grandes, Empresas medianas

MyTime admite los siguientes idiomas:

Inglés

MyTime admite los siguientes dispositivos:

Android, iPhone, iPad

MyTime se integra con las siguientes aplicaciones:

Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced

MyTime ofrece las siguientes opciones de asistencia:

Asistencia en línea, Asistencia telefónica, Base de conocimientos, Preguntas frecuentes

Categorías relacionadas

Ver todas las categorías de software encontradas para MyTime.