
Sobre Outreach
Outreach es una plataforma intuitiva de automatización de ventas. Esta aplicación, basada en "secuencias", ayuda a los equipos de ventas a configurar campañas de correo electrónico y puntos de contacto basados en cualquier número de criterios. Los equipos pueden crear una secuencia de correos electrónicos y llamadas para enviarla a todos sus clientes potenciales.
Outreach ayuda a los equipos de ventas a gestionar de manera fiable todos sus clientes potenciales, sin importar su número. Outreach notifica a los equipos de ventas cuando los clientes potenciales responden a los mensajes. Los que han respondido se envían al siguiente punto de contacto o paso de la secuencia. También detecta las horas de mayor rendimiento de la semana para enviar correos electrónicos y programar campañas de correo electrónico en consecuencia.
Las funciones analíticas de Outreach permiten a los equipos de ventas ver información general de sus actividades y rendimiento. Con las analíticas de secuencia de Outreach, los miembros del equipo pueden saber exactamente dónde se encuentra cada cliente potencial en el embudo de comunicación. Los gerentes pueden observar el rendimiento de cada miembro del equipo.
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Opiniones
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- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Outreach Multiplies Each of Your Employees by 10
Revisado el 21-01-2021
The Outreach onboarding is rather extensive, and if you're a hands-on A type I don't necessarily...
The Outreach onboarding is rather extensive, and if you're a hands-on A type I don't necessarily think you'll get much out of the onboarding. I found doing it side by side a written article was my favorite approach to learning.
Puntos a favor
Outreach is a product that has blown me away. It's every Director and Manager's dream when it comes to sending e-mails and keeping up with annual engagement with customers of any lifecycle. From Sales to Customer Service to Marketing, Outreach can help every member on your team.
For years I A/B tested e-mail subject lines and calculated this on an excel spreadsheet. Outreach does it for me. I have increased my cold e-mail sales open rate from 25% to 60%! The e-mails look personalized and don't look like any other e-mail campaign. Even the signatures are consistent.
The LinkedIn feature allows people on teams/enterprise to engage within the platform. For others it takes you to the person's page in a new tab. It makes it easy to increase engagement trifold in this manner by creating sequences (day 1 call, day 2 linkedin, day 3 email, etc.).
Puntos en contra
One improvement would be a better LinkedIn integration. I wish the Sales Navigator e-mails fed through in order to create a task in SalesForce just as an e-mail through OutReach does.
There absolutely needs to be more personalizations (i.e. Dear {{first name}}, Hope you're having a great {{day_of_weeek}}). Which, this seems rather simple to code. Any real time data should be in there. Instead I have to do a long {{if/then}} that takes forever.
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Unlimited options help sales teams succeed.
Revisado el 05-01-2023
Outreach has helped us overcome several daily challenges related to the necessity to use many apps...
Outreach has helped us overcome several daily challenges related to the necessity to use many apps for a single task. Outreach allows us to manage marketing operations and respond to consumer demands in one platform, and its reports let us evaluate our performance and find ways to improve.
Puntos a favor
Since Outreach connects effortlessly with our CRM system, we can design it to fit our work. Outreach makes it easy to import and export data and contacts, send promotional materials, demos, announcements, videos, and voice messages to contact lists via email, text, and social media, and receive customer responses and inquiries, directing them to team members by specialization. Outreach's collaborative capabilities and ready-made templates allow all team members to engage. I also like Outreach's organized data and reporting records.
Puntos en contra
I've been using Outreach for a while, and it's virtually perfect. I only have a problem with member-removed contacts, which are entirely deleted from the system and I don't need again. To easily restore deleted contacts, I would like to find an archive.
- Sector: Telecomunicaciones
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
I hate to write a negative Review but... this experience was so bad I hope to help you pick...
Revisado el 20-08-2022
Their sales team was bad and initially we didnt sign up, then after trailing another and also being...
Their sales team was bad and initially we didnt sign up, then after trailing another and also being frustrated with that one, we made a stupid decision to just go with Outreach, forced to buy their video onboarding, their support takes forever to answer and most answers are incorrect, when their software crashes they have a robotic response that their team gives which is reboot, they will tell that over and over, when in reality their app fails because of mismatching data on the import that they can't handle correctly. They put me on a call with an Advanced Success Manager after I complained and she was so new, she knew nothing and wasted my time for 15 minutes, It got so bad I had to get involved and it was obvious that they weren't going to be a good fit for us and they admitted however, I asked if we could jsut part ways friends, cancel our agreement, they refuse to let us out of a $26,000 contract. KNOWING we won't use it and knowing that their team said its not a good fit.
Puntos a favor
nothing. After 3 months I am walking away from a $26,000/yr contract they will NOT let us out of, so I am STILL Paying and we are NOT going to use this trash of a platform. They do NOT care about you as a client.
Puntos en contra
Using this software cut our call volume in half, we had our WORST sales month in 2 years, we had so many problems getting set up, their software crashes, notes fail to save, hubspot integration is a joke, stand alone you lose features like deal pipeline, you can not sort by last time called, their throttles don't work as explained, cannot text, the list of cons goes on and on...
- Sector: Estudios de mercado
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Excellent software for sales teams
Revisado el 16-11-2022
Puntos a favor
Multi-touch sequences, email templates option, account management, and AI helps in pausing and adjusting email sequences, and Integrated sales dialer
Puntos en contra
Annual contracts and very expensive for SMBs Integrated sales dialer
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Good engagement platform
Revisado el 15-11-2022
Overall the platform is great for everyday use and, considering I spend most of my day in there,...
Overall the platform is great for everyday use and, considering I spend most of my day in there, it's no hassle.Reporting is ok to monitor team performance without going into too much depth.
Puntos a favor
Once you've got your head around using it, it's generally very easy.There's good email tracking and integration with SalesForce and Gmail.Never had a fault with the call recording which filter straight into Allego too.
Puntos en contra
There's just a bit of intuitiveness missing from it that you get with the likes of Hubspot and Salesloft.Extremely irritating at times that you have to get spelling of names etc perfect and can't search for part of names as it'll return no results.A "similar to your search" would be helpful
Preguntas frecuentes sobre Outreach
He aquí algunas preguntas frecuentes sobre Outreach.P. ¿Qué tipo de planes de precios ofrece Outreach?
Outreach ofrece los siguientes planes de precios:
- A partir de:
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Outreach?
Los clientes habituales de Outreach son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Outreach?
Outreach admite los siguientes idiomas:
inglés
P. ¿Outreach es compatible con dispositivos móviles?
Outreach admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Outreach?
Outreach se integra con las siguientes aplicaciones:
6sense, Chili Piper, Demandbase One, Dialpad, Drift, Gmail, Gong.io, HubSpot CRM, LeadIQ, LinkedIn Sales Navigator, Microsoft 365, Okta, RingCentral Contact Center, Salesforce Sales Cloud, Seismic, Sendoso, Terminus, Vidyard, ZoomInfo SalesOS
P. ¿Qué tipo de asistencia ofrece Outreach?
Outreach ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica
Categorías relacionadas
Ver todas las categorías de software encontradas para Outreach.
- Sistemas automatizados de ventas
- Herramientas de administración de leads
- Software para Capacitación de ventas
- Software de gestión de ventas internas
- Software para la interacción de ventas
- Software de gestión de contactos
- Software de análisis predictivo de leads
- Software de marcador predictivo
- Software de gestión de contenidos para ventas
- Programas para grabar llamadas
- Software de seguimiento comercial
- Software para pronóstico de ventas
- Software de marketing de cuentas
- Plataformas de IA conversacional