Bench
Sobre Bench
Bench se encarga de la contabilidad para que el usuario pueda centrarse en las cosas importantes. Cada mes, Bench brinda balances financieros claros y precisos. Permite supervisar el estado financiero del negocio, descargar balances financieros y chatear con el equipo de contabilidad en cualquier momento.
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Opiniones
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- Sector: Construcción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Mensualmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Optima
Revisado el 18-12-2022
Recomendable
Recomendable
Puntos a favor
Fácil manejo de programa buenas herramientas
Puntos en contra
Tutoriales para personas inexpertas para facilitar su uso al principio
Respuesta de Bench Accounting
Hi Christina! It's great to hear that you find our program easy to use! Thank you so much for sharing and for being with us!
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Solves the Startup Book-keeping Headaches
Revisado el 04-10-2017
All of my book-keeping headaches are gone!
All of my book-keeping headaches are gone!
Puntos a favor
I really like it that Bench people essentially leave me alone and they will do all the bookkeeping stuff for me. It is not my forte, so it is great and done at much lower price point than hiring a firm. The web interface is great and pretty much you upload your expense receipts and they will take care of it.
Puntos en contra
Occasionally the bank statement transfers stops, then takes a bit of trial and errors for it to work, only happens perhaps once a year or so. No biggie, but could improve it.
Respuesta de Bench Accounting
Hi Manabu - Thank you for your kind words! We're thrilled to be able to ease the headache of bookkeeping for you. We've passed the message on to Nadeeshi and the rest of your team, and you've made their day much brighter. - SP
- Sector: Consultoría de gestión
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Friendly, helpful staff. Software is nicely designed and easy to use. It's too expensive.
Revisado el 28-04-2022
Overall, I've been very impressed with Bench. The people, organization, resources, and software are...
Overall, I've been very impressed with Bench. The people, organization, resources, and software are top-notch. The price, however, is too much for someone who is self-employed or a small business owner with limited transactions. I understand that you generally get what you pay for, but I don't feel that you get 10x the value over self-managed bookkeeping using Quickbooks, Freshbooks, or Wave bookkeeping software. Excellent product -- it's just not for everyone.
Puntos a favor
Everyone I worked with to understand and use the bookkeeping software was friendly, professional, and helpful. The dashboard analytics was very easy to understand and is very appealing. I also like that I can export all data into a single workbook (summaries and itemized transactions).
Puntos en contra
I don't like that the product is so expensive. Depending on how large your business is and how many transactions you're managing, this product may be too expensive. For example, I've used Quickbooks Self-Employed for years and it's under $20/mo. In comparison, Bench (without any promotions) is hundreds of dollars per month. Granted, they are provided professional bookkeeping services as well as the software, but for a business with 50 transactions per month, it is a little overkill. It's really the only thing I don't love about Bench.
Razones para elegir Bench
I wanted to test out Bench to see if the added cost would equate to advice on how I could save more than I'm spending. To date, everyone has been helpful but I have received no recommendations.Razones para cambiar a Bench
I chose Bench over FreshBooks and Wave Accounting because of the bookkeeper assistance, design of the product, and ease of use.Respuesta de Bench Accounting
Hi Steve, thank you for sharing your experience with us. It's great to hear that your team has been friendly, professional, and helpful. And that you are finding our User Interface to be appealing and easy to use.
We're concerned to hear that you feel as though you are not experiencing the price to the relative value of our product. A member of our Client Success Team will be reaching out to you shortly.
- Sector: Fotografía
- Tamaño de la empresa: Trabajador autónomo
- Software usado Otro durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Bench dropped the ball & gave me a partial refund.
Revisado el 23-07-2020
I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the...
I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie!
On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.
Puntos a favor
Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.
Puntos en contra
I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.
Alternativas consideradas
QuickBooks Desktop EnterpriseRazones para elegir Bench
I thought having a real person handle my bookkeeping would be faster than doing it myself.Razones para cambiar a Bench
I chose Bench, because I was hearing good things about them from Ash Ambirge of the Middle Finger Project whom I adore & trust. I liked the idea of a real person on my books, not software I had to manage.- Sector: Arquitectura y planificación
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Good Quality; Probably too Much for a Smaller Company
Revisado el 12-06-2023
I like the product, but am unsure of the value for smaller firms with fewer expenses.
I like the product, but am unsure of the value for smaller firms with fewer expenses.
Puntos a favor
I like the ease of use. There is a lot of info that is consolidated well, and the customer service is quick.
Puntos en contra
Overall the service works well, but for a small company with relatively few expenses, the $300/mo pricing is a bit steep. I feel that a tiered rate based on expense quantities would be valuable to smaller companies wishing to offload the accounting work, but can't justify the cost.
Respuesta de Bench Accounting
Thank you for your feedback. We strive to offer competitive pricing to reflect the value of the services we provide, including access to a dedicated team of in-house bookkeepers and our proprietary software that automates many bookkeeping tasks.
Most recently, we launched Real-Time Data from your connected financial accounts. This means you get a snapshot view of all your money in and money-out, out whenever you need it, even before your books are closed, allowing you to focus on what's most important - focusing on your business.
Preguntas frecuentes sobre Bench
He aquí algunas preguntas frecuentes sobre Bench.P. ¿Qué tipo de planes de precios ofrece Bench?
Bench ofrece los siguientes planes de precios:
- A partir de: US$249,00/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Bench?
Los clientes habituales de Bench son:
Trabajador autónomo, 2-10, 11-50, 51-200
P. ¿Qué idiomas admite Bench?
Bench admite los siguientes idiomas:
inglés
P. ¿Bench es compatible con dispositivos móviles?
Bench admite los siguientes dispositivos:
iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Bench?
Bench se integra con las siguientes aplicaciones:
Shoeboxed, Shopify, Square Point of Sale, Stripe
P. ¿Qué tipo de asistencia ofrece Bench?
Bench ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Asistencia telefónica, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Bench.
