Opiniones de Less Annoying CRM

The task features and pipeline features are really great. The LACRM makes staying organized and prioritizing critical tasks easy and effective.

I wish it connected in a more direct way with my emails. I use Office 365 Outlook and connecting them is not ideal, but it can be done.

Whatever ways you've found CRM's to be annoying, they are not. Very responsive, helpful and friendly customer service. Unlimited customization of the database to fit our use. And with all the flexibility we have also leveraged the customization to help us with the project management side of our needs.

You can't bulk update contacts, so have to occasionally go through a merge contacts that get duplicated.

I really do find this CRM less annoying than others I have tried.
Our business is recruiting support for professionals and business people. LACRM has a great system for tracking and organising all our contacts and defining the relationships between them.
The customer service is highly responsive, and when they can't do something I want, they just admit it so I can move on and find another solution.

1. I baulk at doubling my expenditure to enable one employee to access the CRM.
2. I want a visual way to see at a glance what events and tasks are coming up, and I don't believe I can get this from LACRM, so I am still creating Excel spreadsheets

It has the advantages (and disadvantages) of being online. For older people like myself there is a learning process in moving everything from a locally based network or even single PC and getting used to using it online. Less Annoying understand the difference and help you up this important step.

There is nothing I like least about it - I still have a little discomfort having used a previous CRM over several years working of a local PC, networked locally, but that is a generic online software issue not in any sense a shortcoming of LA.

Intuitive to use. Many customisable fields, great support via email, ease of use with email (you just BCC the CRM).

Mailchimp changed the way they handled their email list and LACRM worked with us to adapt the integration.

It would be good if we could have standard template emails that allowed attachments or automizations

Less Annoying CRM offers our small company the ability to track each of our individual sales from lead to close, including financial stats. We have set up a special customized contact field for our international dept. We are considering adding a separate pipeline to track collections for delinquent accounts. It’s so flexible and effective, that I can imagine customizing it to track and administer any part of our business.

This is a manual, hands-on product. Its customization does not come from dozens of complicated adjustable but hard-to-edit macros, but instead from accessible, logical, immediate relationships between the functions. And all our data can be output in easily-handled spreadsheets and compressed data folders, so it could be easily migrated or adapted for other functions if necessary. The whole LessAnnoying system is deceptively simple. There's nothing we've needed to do that couldn't be handled in a straightforward manner.

I can see that maybe some larger companies might need more complex systems to track their customer interactions, with multiple permission sets for their various sales territories. Especially if they need to output complex pre-set reports to show relationships between different business units and products etc. But although our training and certification company has a footprint that involves thousands of professionals across the globe, at our heart we are a 12-person staff, including a 2-person sales office, with clear, basic needs.

I can't think of anything I would change. There was a limitation that required documents (PDFs and JPGs of our proposals and contracts) to be stored without specific organization within the contacts only. But that feature has just been upgraded so these docs can be stored attached to the relevant individual sale (opportunity, as we call that pipeline). Not only does the LACRM staff respond immediately to our phone calls for support and instruction; they actually listen to our needs and suggestions and make small, useful, incremental upgrades as necessary. This app offers consistency without rigidity.

What I like most about LACRM is not only its ease of use but its intuitive feel in customizing features. The customer service is top-notch, too. Easy to get a hold of and thrilled it's US-based.

There hasn't really been a con for me yet with LACRM. I guess the only thing that could improve the software would be a timer feature so I can track how long it takes me to do the various tasks so I can break down how much I'm making an hour (I charge by project) and make better pricing decisions in my marketing.

LACRM does exactly what we need without a complicated training curve or major customization. The Customer support team is fantastic. They are friendly, knowledgeable and responsive when the need for consultation arises. A very professional CSR team that understands their Clients needs and steps up to technical challenges.

I would like to see a better style home page with graphic interface with optional widget type display options and/or ability to see our Company Logo or Brand on the Home page

The user-friendly design made it easy for everyone on the team to adapt. On the calendar, you can choose to see everyone's calendars or just your own, and it's so easy to add notes to contacts/companies that everyone can see, which has facilitated our internal communications.

As with all changes, the learning curve was the only obstacle, but the LACRM team was always an email or phone call away if we needed assistance. I like that they don't charge extra for technical assistance.

Less Annoying CRM's small scale approach makes it ideal for small businesses like us. It's pricing flexibility has been a very nice addition to a very strong product. The simplicity of how it manages contacts has been well received by our sales team.

While it is very simple it lacks deep analytics and automation. However We're confident they'll add more features likes this over time that will keep Less Annoying CRM increase it's value as an essential tool for our business.

Ease of use and applicability to small business. Most CRM software seems to be designed for large companies and assumes they all have dedicated digital marketing resources constantly running campaigns. That description applies to about 20% of US Companies. Therefore, most CRM systems are expensive, hard to learn. For small business, using them makes as much sense as shooting a gnat with an elephant gun. Less Annoying is just right for many if not most small businesses.

There are some features in development I am anxious to see roll out, but none of them are business critical.

I like this software so much that I have 4 different accounts. Two for my business, one for managing day to day life and one for writing a book. It's a really adaptable system for organising and managing information, time sensitive or not and has made the running of my business significantly more efficient overall. It definitely saves me a lot of time, plus it's really useful to have all my staff also using the same system. All information is in the one place as opposed to trying to use multiple systems with multiple people to get anything done.

Integration with my existing business was very simple. It made things a lot easier and better organised. I had been looking for a suitable CRM package for 10 years until I found Less Annoying CRM and on implementation it immediately made everything more efficient.

There isn't anything I dislike about this information per se. I'd certainly like various features to be improved but that doesn't mean that the software is lacking as what I may want may not match with what is planned for the direction of the company but it's certainly not a negative. I really don't have any issues with their software. As mentioned previously I have a couple of accounts for my personal life too as it's so inexpensive per licence. I have scheduling software that costs $1500 a year. I'd use it as a calendar for my personal life if I could but not at that price point. At $15 dollars a user for Less Annoying CRM I can open up multiple accounts for various different situations and not feel that I am spending a lot of money.

LACRM allowed me ample customization without imposing too many restrictions on how I wanted to set up and use my CRM. When I launched my own company, I knew I needed a flexible CRM that wouldn't get in my way or be too onerous to keep up to date. LACRM doesn't try to do too much and has minimal preconceived notions of how it should be used. Customer support team is very friendly, very responsive, and super helpful. Integrations with Zapier and Mailchimp are very useful.

I have minor quibbles only. Zapier support is great but could be stronger; I've had to resort to some workarounds to achieve what I've wanted. Cosmetically, LACRM is focused on B2B use, grouping clients into Companies. As my client base is primarily individuals and families, I've used Companies as Households. Task (To Do) management is acceptable, but it's easier than I'd like for work items to fall off the radar so it sometimes takes manual effort on my part to keep things in focus. I'd like to see more integration between pipelines, tasks, and calendar items. I also wish there were native phone apps for mobile use; accessing on the mobile web is doable but slow.

Great customer support, quick response to emails, even on the weekends sometimes, that I never got from big CRMs. Integrates well w/ Mail Chimp, unbeatable price, easy to upload docs, set reminders, and integrate w/ google calendar. Super easy to customize and create drop downs. The downside w/ most CRM's is the learning curve and the commitment one must give to understand and make the software usable. LACRM is the first I have used (Properworks, SalesForce, Zoho, Insightly, Podio, Infusionsoft) where a knuckle head luddite can make it work w/o taking all my time away from the revenue producing activity time. There other softwares clearly have value, but for the solopreneur with an established book business trying to squeeze new revenue, you can be up and running much more quickly. I have hired a VA to set up my drip campaigns and and to push out my newsletter via Mailchimp. I know there is more value to be gained from using the software, but most of us will over invest energy instead of focusing on revenue producing activity (talking to clients, asking for referrals, prospecting). This is a great piece of software for the average Mo Insurance Broker, and that's me.

You get what you pay for so you have to customize it yourself and you will make mistakes, nothing irreversible. I'd like the software to be in app form for IOS, not log in. Would be nice if it would do auto birthday reminders, for customer/prospect and for their spouses.

I selected LACRM for the ease of implementation and use. As a small business, the time it takes to implement, learn, and use applications can be a real drain on the business. I view any new application with dread, for the effort necessary to implement it and get it going. But LACRM turned out to be a joy. It was the easiest and fastest implementation of a business app I have ever encountered. It has a wonderful user interface, totally within the browser with no need for a downloaded app. The data is maintained in the cloud without any effort on my part. It is very fast and responsive, and has all the capabilities I need. It has a series of short video tutorials that are effective and correct. You can watch a video and learn and use its features in minutes. And it works flawlessly.

The product is very easy to use, and supports all my business processes. I would like it to be able to automatically enter single contacts with their data from LinkedIn profiles. That way I could enter a LinkedIn contact that I am viewing with a single click, instead of copying the fields one at a time by hand. I can enter bulk contacts downloaded from LinkedIn in an automated way.

I have used many CRM's personally for my business and also in my corporate work, meaning I've had some very expensive options at my disposal. This is by far the easiest, most intuitive and portable for a mobile setting. I am very impressed with their level of customer support also. I just get the feeling they are out there hustling just like I am and treating me with customer care and modeling service as I try to do the same with my leads. Recommend this to anyone, glad I stumbled upon a US News and World Report that said it was among the best out there, because after using it now for years in multiple career stops I agree!

Just keep making the mobile quicker, more intuitive. Make an Ipad version that rocks, and and Iphone version that does, too. I think your offerings now are just fine, but I always like it getting sleeker and more easy to use, or maybe AI learning what I want to do and adjusting to my style, etc.

I use the tasks/calendars/reminder as "my bible" for my business, personal, and community tasks and commitments. I love how email correspondence with my clients is logged to their contact file using the bcc feature. I also use the Contact section to keep track of topics I am interested in. For example, I gather and log inspirational quotes for me to draw from when I need a boost or to share with others when they need one.

There is nothing I like "least".

I did recently ask if this software could be used to create a survey and capture results. I'm not exactly sure how that would work, but thought it would be great to have answers to my survey automatically input into my clients' files.

The software is easy to use and to learn so it makes integrating it into your daily workflow very simple. The support when I have had an issue, has been tremendous and that is something that is very important particularly when the system is integrated with other tools e.g. MailChimp, Google, etc. Finally, the price is right. It seems like so many subscriptions these days are basic and then you start adding in for all the things you really want until all of a sudden you are paying a significant amount of cash every month. Less Annoying CRM doesn't do this and I appreciate their simple and straight forward pricing model.

The mobile application is a bit basic and I am looking forward to seeing some upgrades in this area. I also wish there were a few more integration options available. Having said that - the new calendar features and google integration has addressed most of the shortcomings of the previous version in my opinion.

This CRM is easy to use and easy to customize to meet our unique needs. When a customer calls it's easy to pull up their profile and see the whole picture on one page. We are able to handle customer requests and calls much faster now that we see their information in a better way. The sort functions also helps us better analyze buying habits and overall sales trends.

Although it's possible to add more than one email address per customer, when exporting a group of customers, it is not easy to grab that second email address to add to an email list or import into an email system. The second email address does not have it's own column, it is instead incorporated with the first email address called "All Email Addresses" and separated with a comma.