Benchmark Email

La manera más inteligente de conectar con tus clientes

Calificación general

4,2 /5
(169)
Relación calidad-precio
4,1/5
Funciones
4,0/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,2/5

85%
Un ha recomendado esta aplicación
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Opiniones de 169

Belén
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

La atención al cliente es mala y no te dan soluciones

Revisado el 08-11-2022

Cuando trate de comunicarme con el area de soporte solo se cierran a su contrato, cuando otras empresas te cobran solo lo usado y te reembolsan para canje en otros productos. No te brindan un libro de reclamaciones, por lo que simplemente se lavan las manos. Dinero perdido. NO RECOMIENDO ESTA EMPRESA PARA NADA.

Puntos a favor

En su momento cuando recién la utilizamos era útil, pero al día de hoy con tantas otras plataformas con mas funcionalidades, no vale la pena. Han subido ahora mas sus precios.

Puntos en contra

La poca funcionalidad y sincronizacion con otras plataformas. La atencion al cliente es pobre, no te brindan soluciones a problemas, solo te niegan la ayuda. Ademas que me cobraron un año entero (mas caro sin avisar) y cuando me queje 20 días despues (antes del mes) no me quisieron reembolsar el dinero. $321 al agua, cuando ya no usamos la plataforma.

Usuario verificado
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Reseña bencina el email

Revisado el 30-01-2023

Experiencia muy buena, lo recomiendo

Puntos a favor

Lo que más me gusta es la forma de gestionar cualquier campaña de marketing a través del correo electrónico, me facilita y agiliza el trabajo

Puntos en contra

Aún no he encontrado nada que no me agrade

Fatima
Calificación general
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

My Experience with Benchmark Email.

Revisado el 04-04-2018

Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass emailing, client lists, sign up forms, autoresponders, email campaigns and surveys.

Puntos a favor

Great tool for email marketing campaigns.
Its templates are responsive and mobile friendly.
Drag and drop option.
Offers free surveys.
Easy to incorporate social sharing.
The Editor for the email campaign is easy to use.
Its simple to use and has a free plan.

Puntos en contra

I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
The automation its not clear enough.
There isn't very much analytics on the free version.

Respuesta de BenchmarkEmail Traducir a Español

Thank you for these kind words and support! We are working hard to improve our Automation tools to have more clarity and functionality. Thanks for your feedback and for choosing Benchmark :)

Hasnain
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Service

Revisado el 31-05-2019

The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.

Puntos a favor

When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.

Puntos en contra

Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.

Respuesta de BenchmarkEmail Traducir a Español

Hello Hasnain,

Thanks for the great feedback.

Next time you're working on a template and need assistance, let us know!

- Benchmark Team

Derrick
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

Great but needs improvement

Revisado el 31-05-2019

Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.

Puntos a favor

Easy to Use
Clean layout
Ease of customizing templates
Training other team members on how to use is easy

Puntos en contra

Customer service is not that great - Most are not American so language is hard to understand
Too many glitches when working in templates
Have to send several TEST emails to make sure the functions are correct
The same email delivered to different members of my team show up differently or have different links
A lot of bugs in the back that need to be addressed
No Spell check function anymore
The image editor is not that great
uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded

Respuesta de BenchmarkEmail Traducir a Español

Hello Derrick,

Thanks for your feedback.

Whenever you have a moment, chat with us and let us know your concerns. We'll be glad to offer you a solution.

- Benchmark Team

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Really good but expensive and complicated

Revisado el 12-02-2022

Puntos a favor

- accurate statistics
- easy to use
- flexible design (emails looks good on any screen/device)

Puntos en contra

- price is too high
- pretty slow support
- it is hard to adjust scheduled emails considering all available settings (especially time zones)

Usuario verificado
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Simple, Effective Tool

Revisado el 24-01-2019

Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually needed to move on to a tool with more functionality, integrations and features, but I would highly recommend Benchmark to those starting out with email marketing!

Puntos a favor

Benchmark was a very easy-to-use tool for our team's email campaigns. You need very little design experience to create beautiful campaigns. All of the features are very intuitive.

Puntos en contra

Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.

Respuesta de BenchmarkEmail Traducir a Español

Hi,

Thank you for the review.

- Benchmark Team

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Does basic functions well

Revisado el 07-02-2018

Benchmark helped us keep all of our data organized and made it easy to connect with our supporters.

Puntos a favor

Benchmark was a great launching pad for my organization's email campaigns. Eventually we switched to Mailchimp because it allowed us more options for special offers and was easier to integrate with other systems. However, Benchmark got the job done initially and was easy to then export our contacts when moving to a new system.

Puntos en contra

Benchmark does not offer as much as mailchimp for tracking, growth, and integration. It is a more basic email campaign management software, but does the basics very well.

Respuesta de BenchmarkEmail Traducir a Español

Thanks for the review! I know our integration options aren't as extensive as some of our competitors but we are working fast to expand these. Thank you for your business and we wish you the best! :)

John
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

good service, some good features, needs photo editor and interface improvement

Revisado el 23-05-2019

Good - I use it often to communicate with prospective camp families and staff!

Puntos a favor

the email editor is excellent, and the open/click tracking is very good.

Puntos en contra

the built-in photo editor is poor. simple things are missing, like rounded corners, circle mask, edge blur and erosion...

The interface is very “clicky” - there are multiple clicks where one will do (e.g. Adding contacts), and pathways you need to click through over and over again (e.g. Look at unopens, resend to unopens). An interface once-over could save hundreds of clicks.

Delivery rates seem to have improved, but were low in Fall 2018. Also AOL seems inclined to auto-mark Benchnark as spam, which Benchmark then lowers your rating for! I had to remove all AOL addresses.

Respuesta de BenchmarkEmail Traducir a Español

Hello John,

Thanks for the feedback.

Whenever you have a moment, chat with us and let us know about these issues, they seem as if they're isolated to your account.

- Benchmark Team

Eduardo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

My Review

Revisado el 06-09-2022

Good enough in order to be used for E-Mail Marketing

Puntos a favor

It has many Features for e-mail marketing

Puntos en contra

It does not offer a trial with enough amount of e-mails included...it offers a very limited features for it and people needs to check quality on this matter first (sometimes)

Alternativas consideradas

Sendinblue y SendPulse

Razones para cambiar a Benchmark Email

I did not do that
Larry J.
Calificación general
  • Sector: Edición
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Benchmark works for me

Revisado el 23-05-2019

Overall a wonderful email platform to use.

Puntos a favor

Love Benchmark! Very easy to create new emails and very useful templates.

Puntos en contra

Need to be able to move items around better, sometimes white spaces appear.

Respuesta de BenchmarkEmail Traducir a Español

Hello Larry,

Thank you for the high rating.

If you ever see white spaces again, let us know, we have a couple of tips to get rid of those empty blocks.

- Benchmark Team

David
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

GOOD TOOL FOR MAILS

Revisado el 24-05-2019

Puntos a favor

Very easy to use. A lot of grids. You can make an email insert images, documents in few minutes.

Puntos en contra

More grids and a liitle program to format images will be fine

Respuesta de BenchmarkEmail Traducir a Español

Hello David,

Thanks for your high rating.

We're always working on improving our features. Image editor is one of them.

- Benchmark Team

Julia
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Overall usage

Revisado el 28-12-2019

It's been time consuming to figure out how to get the campaigns to the parents in my\our contact so they do get the messages that they need to know for their child's participation in the our program without having the email end up in spam. We did not have so much problems with the Mailchimp service which leads me to think that Benchmark is just not as well known and accepted.

Puntos a favor

Easy to learn.
Able to provide multiple user access through subaccounts dependent on the plan selected.
Subaccount users have the freedom to add contact and send campaigns.
Able to resend email to people who have not opened the campaign.

Puntos en contra

Most of the email appears to be arriving in people's spam inboxes.
Can't seem to resend email to people who have soft bounces.
Can't seem to resend email through contact.
Sometime text formatting does not seem to work.
When using the enter email address option to resend, not sure why it is asking for a list name and email addresses versus just email addresses alone.

Alternativas consideradas

Constant Contact

Razones para elegir Benchmark Email

Feature and cost

Software anterior

Mailchimp

Razones para cambiar a Benchmark Email

Cost and feature
Amanda
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good but better customer communication needed

Revisado el 23-05-2019

Overall, the program works well. Communication needs worked on.

Puntos a favor

The software is easy to use and offers a variety of layouts.

Puntos en contra

Over the past 12 months or so, Benchmark has removed several internal functions. No communication about the changes was shared and we did not find out until we had to contact customer service. Each time we were told that Benchmark now recommends third-party add-ins.

Respuesta de BenchmarkEmail Traducir a Español

Hello Amanda,

Thanks for your review.

We will take your feedback into consideration.

- Benchmark Team

Jessica
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Review

Revisado el 23-05-2019

Easy comunication of our services and products to our contacts.

Puntos a favor

Is easy to use, and have a good team of client support.

Puntos en contra

The editor should be easy adjust to the client design, and i would like to know how to use all the tools but the informations or videos are in english and it will be good to have it in my own language.

Respuesta de BenchmarkEmail Traducir a Español

Hello Jessica,

Thank you for the review and high rating!

Chat with us at any time and ask for our spanish YouTube channel.

- Benchmark Team

Mitch
Calificación general
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Terrible support and errors on site.

Revisado el 18-08-2016

I was very excited to try Benchmark due to its high reviews in various places. I am extremely disappointed by the lack of support received from my national account manager, Tom Mitchell. First he emails to ask if he can help with any questions, then he doesn't respond even with a simple help article about why an email might be "under review," and after I provided screenshots and detailed analysis of HIS product's problems, he wanted to deflect me to chat support. I'm a chief strategy officer. I'm not going to use live chat support, sorry. It seems like this platform is meant for small fries and not for real businesses. I'll be going over to Mailchimp or Constant Contact... they'll at least make an effort to win my business.

Puntos a favor

Easy to use.

Puntos en contra

The support received from the company over a simple error with an email "opens" report.

Respuesta de BenchmarkEmail Traducir a Español

Hello Mitch,

Thank you for taking the time to provide us with feedback. I am sorry and disappointed that we weren't able to provide the level of service you expected. As you mention, we are always highly rated and we pride ourselves in having an excellent customer service and support team. I will be sure to take this feedback to our team so we can learn from our mistakes and impress our users with our product and service. Again, apologizes from the team and we hope the next time you try us, we can exceed your expectations!

Michelle
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

It just didn't work for me.

Revisado el 05-12-2016

I tried Benchmark Email for a couple of months and while I found it fairly easy to use, I was disappointed in the low amount of "views" my emails got when I checked on the status. I understand that since I do not have my own domain named email, that free email services such as "Gmail" often end up in spam filters. However, I have used another email marketing service and got more opened emails through them, so I fear the stigma is more on Benchmark than the fact that I use a free email provider. Otherwise, I can't explain why the other service I have used worked better. For this reason, I have stopped using Benchmark, after a couple of months, and went back to my previous provider. It's no offense to the service, but if it's not working for me, as a marketing tool, why should I continue to use it?

Puntos a favor

The emails look very professional and the software is easy to use.

Puntos en contra

I was not getting enough feedback compared to another marketing tool I have used, so I decided to stop using Benchmark.

Respuesta de BenchmarkEmail Traducir a Español

Hello Michelle,

Thank you for this feedback, it really means a lot to us.

Based on your feedback, I understand your decision to use an alternative service.

Email delivery is essential to our service. We know we had issues with this in the past and we are working hard to provide our clients with the best email delivery possible. We are improving our vetting systems to avoid "spammer" like clients that could affect our sending reputation and we are improving our back end technology as well.

We are also working on more education to help our users understand best email marketing practices.

Again, Thank You for this feedback and we hope the next time you try us, your experience is much better.

- Daniel Miller

Nicolette
Calificación general
  • Sector: Agricultura
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

To use or not to use - that is the question

Revisado el 31-05-2019

I find it user friendly and has a quality feel and look to it.

Puntos a favor

I like that once the template is built it is very easy to customize or change components of it from one publication to another as far as text or images, links etc.

Puntos en contra

I wish when you had an image with text that the text would automatically wrap around the picture instead of having to build in another text box. Otherwise the text is off to the side and there is a large empty column on the right or left. If it had the capacity to text wrap it would be so much easier.

Respuesta de BenchmarkEmail Traducir a Español

Hello Nicolette,

Thanks for your feedback.

We noted down the text wrap feature request.

- Benchmark Team

Shawn
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Benchmark E-mail for Marketing E-Blasts

Revisado el 11-06-2019

Generally positive. It's our main e-mail blast marketing tool.

Puntos a favor

List management is very user friendly. That's the biggest plus for me. Easy to integrate sign-up forms.

Puntos en contra

Sometimes the builder (drag and drop, not HTML) is a little buggy. It seems to be getting better.

Respuesta de BenchmarkEmail Traducir a Español

Thank you for your review! In regards to your concern sometimes something as simple as copy and pasting can affect the builder. Here's a link to our knowledgebase on the topic: https://cutt.ly/OYkx3c. If you have any other questions or concerns you can always reach our to our support team here: https://cutt.ly/JYkEvz

- Benchmark Team

Diane
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great way to Communicate!

Revisado el 11-12-2019

This has been the best e-mail system we have used. Consistent in delivery, accurate reporting, and analytics.

Puntos a favor

Benchmark has provided a consistent marketing opportunity for us. The analytics provided are a great added feature to emails. I love the resend option, and the ability to see failure rate and open rate of each e-mail so that we can adapt our wording.

Puntos en contra

I wish there was an easier way to work with images and templates, and not have to scroll through all uploaded.

Stephanie
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

School newsletters

Revisado el 23-05-2019

Puntos a favor

It is a very simple and also my program. I absolutely loved how easy it was to figure out the program. This program made writing school news letters fun. With the changing of colors for the background to the changing on font, this software was great. Parents loved receiving updates on their children and seeing pictures of their children enjoying their week at school.

Puntos en contra

When I would upload a photo it would rotate it upside down. It was a minor issue and it was simple to rotate it right side up.

Respuesta de BenchmarkEmail Traducir a Español

"This program made writing school newsletters fun."

We loved that Stephanie! Thank you for sharing that with us and your high rating.

Regarding the uploading of your photo, let us know if it were to ever happen again. We're here to assist you.

- Benchmark Team

Bryan
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great features, better price!

Revisado el 30-05-2019

Overall, we have experienced no issues with Benchmark. Our sales team is utilizing specific templates to enhance their communications to prospective customers and our slaes flyers are getting a broader reach.

Puntos a favor

This software is easy to use and navigate through. Easy to train non-HTML users how to create simple emails.

Puntos en contra

The survey functionality is very limited within the software.

Respuesta de BenchmarkEmail Traducir a Español

Hello Bryan,

Thank you for the feedback and high rating!

- Benchmark Team

mike
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Excellent email marketing tool and possibly the best free start up package available.

Revisado el 09-07-2018

It has allowed to start my email campaign with no initial outlay. For someone starting out in internet marketing this service is hard to beat.

Puntos a favor

Free to open your account and gather up to 2000 subscribers, making this service hard to beat for entrepreneurs to get started in email marketing. Very simple to use and understand.

Puntos en contra

A little more Wordpress integration would be very welcome and the selection of sign up forms is a little limited.

Respuesta de BenchmarkEmail Traducir a Español

Hello Mike! Thanks for the review. Our free account allows startups to test the waters with email marketing to prove it's success without spending a dime! In regards to Wordpress, have you tried our plugin? You can find it by searching for "Benchmark Email Lite" in Wordpress. If you would like to see improvements on the plugin, please don't hesitate to reach out with your suggestions. We'd love to hear your ideas.

Kara
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Benchmark Email for small business

Revisado el 23-05-2019

Puntos a favor

Very easy to use, especially to take a previous email and update with current content.

Puntos en contra

Sometimes graphics/image restrictions can alter your images.

Respuesta de BenchmarkEmail Traducir a Español

Hello Kara,

Thank you for your feedback.

Images are a big part of Email Marketing campaigns, we're working on always providing the best experience. Let us know when these restrictions are affecting you.

- Benchmark Team

Mandy
Calificación general
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Easy to Use

Revisado el 20-06-2017

Puntos a favor

It was pretty easy to use. I liked the variety of templates and the reports were very useful. I like the sign up forms.

Puntos en contra

I didn't understand the segments. I switched back to my old email list because I was more familiar with it and it tied in with some other items that I needed to do with my website, specifically the landing pages.

Respuesta de BenchmarkEmail Traducir a Español

Hello Mandy,

Thanks for the feedback! In regards to the segments, I would love to understand your current workflow to see if we can help you with our segments. I know changing to a new interface can sometimes be a challenge but I'm sure with a few tips of guidance you can be a segmenting pro in Benchmark!
Please let us know if you would like to setup a call to understand your workflow and see what we can do in your Benchmark account.
Thanks!
- Daniel Miler