Calificación general

4,6 /5
(188)
Relación calidad-precio
4,3/5
Funciones
4,4/5
Facilidad de uso
4,2/5
Asistencia al cliente
4,6/5

94%
Un ha recomendado esta aplicación
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Opiniones de 188

Antonio
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Reporting y dashboard profesionales de manera sencilla e intuitiva

Revisado el 27-01-2023

Puntos a favor

Es un producto que inmediatamente te permite ver los resultados de lo que estás aprendiendo. Intuitivo en las construcción y personalización de los gráficos y filtros. Son muchas las tipologías de fuentes de datos que pueden alimentar tus gráficos. Es una herramienta que empodera.

Puntos en contra

Objetivamente no he detectado ningún punto negativo. Si tengo que evidenciar un deseo, me gustaría tener un más amplio catalogo de gráficos.

Alternativas consideradas

Microsoft Power BI

Razones para cambiar a Looker

I'm using both.
Lore
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Looker Información y recogida de datos

Revisado el 15-03-2023

Puntos a favor

Si optas por comprar la versión no personalizada, la paleta de colores que utiliza Looker es muy apagada (Más visible para ejecutivos y heavy users -aunque a la mayoría de la gente le parecerá bien) (Más visible para ejecutivos y heavy users -aunque a la mayoría de la gente le parecerá bien). Las integraciones de la empresa son muy limitadas, pero se prevé que mejoren con Looker 5 (a través del Action Hub) (a través del Action Hub). Desafortunadamente, parece que la mayoría de las integraciones implicarían la compra a terceros, en lugar de ser una solución alojada y "gestionada" de Looker que adquieres de ellos. Esto complica la tarea.

Puntos en contra

Las integraciones de las que dispone la empresa son restringidas, aunque prevén que su funcionalidad mejorará con Looker 5 (a través del Action Hub). Por desgracia, parece que la mayoría de estas integraciones requieren comprar servicios a empresas externas en lugar de ser un servicio proporcionado y gestionado por el propio Looker. Esto hace que el trabajo sea más difícil.

Paula
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Reportes Mensuales

Revisado el 15-11-2022

Puntos a favor

Es una de las mejores herramientas para obtener informes con múltiples datos. Ofrece reportes de todo tipo y es completa.

Puntos en contra

Cuando haces combinaciones entre fuentes (como por ejemplo google ads - analytics) a veces se bloquea un poco.

Catherine
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Data Models, Security, and Amazing Customer Support

Revisado el 14-06-2019

Looker is quickly becoming our go-to for reporting and dashboarding for anything requiring more than one data source (and some that are based on just one). Paired with a kick-ass centralized data warehouse (we use Snowflake), Looker lets us roll things out very quickly (provided our data infrastructure is in good shape). It did take a while to get going with Looker because it lays on top of the existing data infrastructure. Now that we have quite a bit of strong infrastructure in place in our centralized data warehouse, we are able to produce data products in Looker quite quickly.

Puntos a favor

Provisioning security allows us to control the user experience (and only show users things they would actually care about). This makes a dashboard or data product rollout far smoother. Additionally, the customer support (especially through the chat interface) is absolutely fantastic. Because Looker creates a custom URL for each explore you're working on, you can share with Customer Support your exact problem and work together to find a solution.

Puntos en contra

Looker Sales told us beforehand that it "writes the most performant SQL possible." I have not found this to be the case, as it often casts and does a few other things (I suspect to make it runnable no matter how you've set up your data). There are some limitations on the visualizations, etc., but Looker Customer Service has been super responsive when those come up.

Terence
Calificación general
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I work as the lead BI developer and Administrator of Looker at my company.

Revisado el 05-10-2017

Puntos a favor

For your developers, the customer service is superior. They also do a great job reaching out to your primary users. With respect to frontend users, those using it for simpler data retrieval/review, their interface is rather easy to use and logical to work through. They do a lot to make the system as simple as possible. Only your BI developers and/or data engineering team can clutter the space.

Puntos en contra

If you decide to purchase the non-customized version, the color palette Looker uses is rather bland (More noticeable to executives and heavy users-most users will be fine with it though). The company's integrations are rather limited, but supposed to improve with Looker 5 (via the Action Hub). However, it seems that most integrations will require purchasing from third parties, instead of being a Looker hosted and "controlled" solution you purchase through them. That complicates the process.

Jo
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 2.0 /10

Looker Review

Revisado el 06-12-2022

Displeased and frustrated.

Puntos a favor

The option to pull a lot of data in an organized fashion.

Puntos en contra

This software RARELY works, it's completely glitchy. I use it, well, I attempt to use it, daily. But I continuously receive the No Date to Report message. It completely hinders my job as I need the data from the reporting. Seriously, it is glitchy every single day.

James
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Looker can handle it all

Revisado el 29-11-2022

Overall Looker has been a powerful tool for our company to draw data insights from.

Puntos a favor

Looker is a great tool for KPIs and data visualization. It's powerful enough to handle many large queries and return simplified dashboards for end users.

Puntos en contra

There is certainly a learning curve to using Looker and some of the shortcoming in "and/or" filtering make the need to leverage custom filters even higher.

Jeniffer
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Effective Marketing Data Analytics System.

Revisado el 27-08-2022

Looker is a powerful marketing and project data management software with a very flexible and useful real time data analytics generation.

Puntos a favor

Looker has a very professional and easy interface to access and the ability to manage multiple marketing channels through Looker functions is excellent.
This platform reporting capability is on top and incredible leads management software and very easy to integrate to other platforms.

Puntos en contra

I have nothing to underline as a problem from the Looker functionalities, and the training when new to the tool is effective.

Catherine
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Detailed Data

Revisado el 03-10-2018

Puntos a favor

Looker has allowed my company to organized and dig deeper into data that we collect in our CRM. You can really get down to the specific details of things. I like that you can easily create a look whenever needed and have the option to not save it if it's not needed again. I also like LookerBot for Slack.

Puntos en contra

It definitely has a bit of a learning curve. I still struggle with creating some reports but as someone who is not data-centric I've learned how to use it pretty well

Tanya
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to democratise the use for BI to all departments

Revisado el 21-05-2022

Positive! You can define your logic of measuring and if you have a BI Team any discrepancies are easy to track. Depends on how good the connection with your data warehouse is but for example with Snowflake it worked seamlessly.

Puntos a favor

Departments can access data in a consumable form without complexity.
Some SQL skills help achieve a lot more with the software, you can write your own queries and get more drilled down data.

Puntos en contra

Some visualisation options (like graphs & charts) were a bit more complex to achieve. Although, the default tables are simple and easy to understand.

Ernesto
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Looker review

Revisado el 27-11-2022

Puntos a favor

It makes our reporting easier and monitors our volumes

Puntos en contra

None so far, will there will be will keep you posted

Mariam
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Deep dives are easy

Revisado el 01-10-2022

Overall, this is a very good platform.

Puntos a favor

Easy to use product. You can create dashboard. Take a look at datas and do deep dives. It helps business a lot.

Puntos en contra

It would be great if it were faster than it is now. Especially on Mondays you need more time to get what you want.

Caleb
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Looker - Insights & Data Collection

Revisado el 08-09-2022

Puntos a favor

I love the fact that if your data team has the correct reports I can see valuable insights on my prospects and customers to sell in a more personalized way.

Puntos en contra

Sometimes there is some downtime with Looker, but it is quite rare.

Justin
Calificación general
  • Sector: Marketing y publicidad
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Powerful for the Data Scientist, Friendly for the Business User

Revisado el 05-08-2015

Puntos a favor

When I first saw Looker (during a long BI evaluation process where we demo'd perhaps 5-10 tools) I knew it was what I had been hoping for in a BI vendor. The ease of dragging dimensions and metrics onto a canvas, the fluid way that you could generate reports, and the simplicity of drilling down into the source data all suggested this was a tool that had been built well from the ground up.

Other vendors seemed to trap you into a narrow view of your metrics, but with Looker the only restrictions were the ones built into your data model. It could easily flex to accommodate whatever data you wanted to look at.

The LookML language and the way Looker is designed to interact with your data is pretty brilliant. Even a non-data scientist and non-SQL user like me could get the hang of the basics ;)

The range of options, the configurability, the flexibility...all aces. Really you only get stuck by your imagination, the tool is powerful enough that you can solve most problems if you have the know-how.

The team is also great. Awesome culture, friendly support.

They have a continual flow of new features and improvements.

Puntos en contra

You do need a good BI person or ETL developer to really get the most out of this tool.

Setting up your data model really well and going to the outer limits to solve some particularly difficult queries are all things I would have had a hard time doing without technical resources on the team.

Of course it's possible Looker helps with a lot of this during implementation; we pretty much controlled our own because we had the folks in house to do it.

Jonathan
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A game changing data tool

Revisado el 11-06-2019

Looker is a game changing tool insofar as it provides a 21st century approach to data tooling that massively amplifies how organisations can get access to, explore and power applications through data without making sacrifices from an accuracy perspective. Looker's company culture is fantastic and the focus on customer support really helps to extent the impact of the product itself.

Puntos a favor

* LookML because it enables a scalable semantic layer wherein business rules can be defined in a single place and logic is code based thereby enabling version control, testing and auditing.
* Extendability because the data platform focus enables businesses to serve data to applications and people through a single component
* Customer experience focus

Puntos en contra

* It can be hard to navigate the huge volumes of content that users build on Looker and find the canonical/VIP products that are the foundation for any company

Daniel
Calificación general
  • Sector: Marketing y publicidad
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Looker transforms companies

Revisado el 04-08-2015

Puntos a favor

It's a great product for giving people in all departments of your company access to data and allow them to explore what your data can provide. Rather than having to always go to the Business Intelligence or Analytics team, people of any level can query data without any SQL knowledge or understanding and yield results that are either directly actionable or ask more questions that can be answered using Looker. We ran an initial 30 days trial with a view that only our analysts and BI team members would use it. By the end of the 30 days, everyone from the COO down to the account teams were using it. It's amazing.

Furthermore, the vendor is smart, responsive and constantly improving the product, delivering a new version approximately every month. Their customer service is second-to-none and they are always happy to hear about new features that you need in the product. Very pleased overall with their service, strategy and plan to expand our use of them to our clients over the next few months.

Puntos en contra

Looker are still very heavily US based. They have just started an EU office, but support is still largely limited to US West Coast hours (although they seem to wake up at stupid o'clock to deal with some of our issues and plan to have support in the EU soon).

Nicholas
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Best in class and exactly as advertised

Revisado el 12-06-2019

We've had a great experience with Looker, both the product itself and the company supporting it, and I'm very happy with our decision. It's easy to use for both admins and end users, and when we do have an issue there's usually been a

Puntos a favor

Looker is extremely intuitive and accessible for end users. This has made training and driving adoption across the company a breeze. It has really opened up our data to a huge number of non-technical users. Their customer support is also excellent.

Puntos en contra

As part of our evaluation we trialed several other providers that I think would have provided about 80% of the value at a dramatically lower cost. For our organization it made sense to go with the best in class, but for a more cost-constrained organization there might be better options out there.

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A great tool for exploring data

Revisado el 21-09-2019

I user Looker every day​ to create dashboards that I share within the company. At the same time I use Looker to analyze​ data on ad hoc requests

Puntos a favor

It's really easy to create dashboards and reports. Even though we need to code some things it allows to be really flexible in the way you create and display data.

Puntos en contra

I had to learn more technical information, the code, and how to work with development and live versions of the models.

Usuario verificado
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy, Flexible, Effective Data Analysis

Revisado el 20-04-2019

Looker is an excellent tool. I highly recommend it! While it requires some setup at the start, it ultimately saves time by empowering non-technically skilled coworkers to analyze data on their own!

Puntos a favor

Looker allows data to be accessible by team members who do not have technical skills like SQL or Python. It's user interface is easy to use; quickly and easily one can have impressive visualizations encompassing complex data sets. Looker is a powerful tool, useful for adding data visualizations to reports, making data-driven business decisions, and any other task requiring you to analyze data. Looker has also put out a great series of instructional videos which are helpful in learning how to use the program optimally.

Puntos en contra

The initial setup and development of Looker requires time, attention, and work. The software is a great user interface to access data, but configuring the program to access your data requires a lot of programming, troubleshooting, and general work from the data science team. The utility of the program is definitely worth the work, but you should not expect to begin using the program as soon as you get it--it requires some setup.

Daniel
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Great Customer Service

Revisado el 15-05-2018

Puntos a favor

The looker team has great customer service. They are flexible and easy to reach. The chat feature in the product is awesome, as it quickly connects you to a Customer Success rep who can help you with pretty much anything!

Puntos en contra

The cost for this product is quite high compared to other BI tools. Also, this product requires a full time data engineer to keep the backend of the product to build new data models.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The best BI Platform on the planet.

Revisado el 29-07-2021

Looker is a robust platform that will greatly help any business to grow.

Puntos a favor

Looker is a powerful and reliable platform for analytical work. Surprisingly, I also found it easy to use and it helped me achieve my goals.

Puntos en contra

The design of the platform could be improved, but saying that, it's not too bad. I would also like better documentation and tutorials.

Petar
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Data Reporting meets BI

Revisado el 22-07-2019

Reports, beautiful Dashboards, tracking of company metrics, solving data related issues.

Puntos a favor

This is our go to software in our company. It's the place where we communicate our reports and metrics to others. Easily used by everyone from programmer to a manager. It has layers of types of users so everyone knows their place around.

Puntos en contra

As an admin user of this software i sometimes find it that there is a lack of aggregating options when i query for certain through Looker. But all in all it's a masterpiece in your browser.

Amy
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Looker makes BI & analytics easy

Revisado el 14-03-2017

Looker allows you to get up and running quickly with it's prototyping capability and LookML functionality. It makes it easy for our enterprise data team to get data in front of the customer quickly while then going behind the scenes and adding it to our data warehouse. It's ease of use and value for the money allows it to meet our needs as our corporate BI/analytics tool!

Puntos a favor

Ease of use, monetary value and ability to prototype and show data quickly. Their CS team (our account exec and technical support rep are amazing) and support are the best vendors I've ever worked with.

Puntos en contra

Performance issues, it's a new product so some standard features it's missing - around mapping separate projects together, some access/security features, and lack of self-service model layer.

Usuario verificado
Calificación general
  • Sector: Servicios jurídicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Software Available for Centralized Analytics

Revisado el 05-10-2017

Puntos a favor

I like that the software is web based so it can be accessed everywhere. I am also really happy that analytics is now completely centralized in my company. This makes helping people get the data that they need so much easier, and I do not have to spend much time on ad hoc queries anymore.

Puntos en contra

I do run into query performance issues when there are multiple users querying at once. There is also a pretty large initial investment when setting up the implementation.

Susan
Calificación general
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Looker is very easy for business users but could use some improvements in visualizations

Revisado el 06-09-2017

Looker is great but you need to have power users who are able to set everything up in the background.

Puntos a favor

Once set up, Looker makes it super simple for business users to manipulate and analyze data. It creates all the joins int he background and allows a drag and drop interface.

Puntos en contra

Visualizations are not very dynamic. It is difficult to change the order in which chart series appear, for example. It's also difficult to always get the chart to look exactly how you want it.