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Opiniones de 1366
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Grandes posibilidades de personalización!
Revisado el 09-02-2023
A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de...
A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.
Puntos a favor
Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.
Puntos en contra
Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.
Respuesta de Oracle
Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Gestión de recursos empresariales con en la nube
Revisado el 30-04-2023
NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia...
NetSuite es una solución empresarial sólida que puede ayudar a las empresas a mejorar la eficiencia y la gestión empresarial. Pero también hay consideraciones importantes a tener en cuenta antes de decidirse por este software, como el costo y su complejidad de aprendizaje.
Puntos a favor
Es una solución integral que puede ayudar a las empresas a consolidar sus sistemas y mejorar la eficiencia en la gestión empresarial, ofreciendo una amplia variedad de características, incluyendo la gestión de pedidos, la gestión de inventario, la contabilidad y la gestión financiera. Además, la plataforma está basada en la nube, lo que permite el acceso desde cualquier lugar con una conexión a internet y la reducción de los costos de infraestructura
Puntos en contra
El costo de NetSuite puede ser elevado para algunas empresas, especialmente las pequeñas y medianas, su implementación puede compleja para algunos usuarios, especialmente aquellos que no están familiarizados con los sistemas de gestión empresarial. Su personalización de la plataforma puede requerir habilidades técnicas especializadas.
Alternativas consideradas
SAP Business ByDesign, Sage Intacct, Odoo, Dynamics 365 y Acumatica Cloud ERPRespuesta de Oracle
Thanks for taking the time to leave a review, Miguel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Es esencial
Revisado el 08-07-2023
Puntos a favor
Permite agregar de manera ajil y rapida las funciones que se requieran para el tipo de negocio en que se vaya a emplear.
Puntos en contra
tiende a relentizar el equipo de computo donde se trabaje esta herramienta si no se cumplen con los requisitos minimos.
Respuesta de Oracle
Thanks for taking the time to leave a review, Katalina! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
NetSuite Es lo que buscaba
Revisado el 16-07-2023
Puntos a favor
Es una herramienta demaciado util, intuitiva y completa.
Puntos en contra
su valor es algo elevado a comparacion de otras herramientas, pero vale la pena por la cantidad de herramientas y buen diseño que tiene.
Respuesta de Oracle
Thanks for taking the time to leave a review, Osvaldo! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Netsuite, agil y efectivo.
Revisado el 01-12-2022
La mejor plataforma de gestion de recursos empresariales hasta el momento.
La mejor plataforma de gestion de recursos empresariales hasta el momento.
Puntos a favor
La facilidad de implementacion es increiblemente intuitiva.
Puntos en contra
Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.
Respuesta de Oracle
Thanks for taking the time to leave a review, Ivan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Un muy buen ERP para grandes Industrias y clientes
Revisado el 31-12-2022
Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más....
Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players
Puntos a favor
Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.
Puntos en contra
Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas
Respuesta de Oracle
Thanks for taking the time to leave a review, Jordi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Banca
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
El mejor ERP en nube
Revisado el 19-09-2021
Puntos a favor
Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.
Puntos en contra
La implementación es complicada, pero una vez instalado es de gran utilidad
- Sector: Almacenamiento
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Estrategia d mano
Revisado el 11-11-2022
Puntos a favor
Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio
Puntos en contra
No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software
Respuesta de Oracle
Thanks for taking the time to leave a review, Jerson! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

- Sector: Servicios financieros
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Comprehensive and robust solution
Revisado el 17-07-2023
NetSuite is a comprehensive financial management solution that has streamlined our daily operations....
NetSuite is a comprehensive financial management solution that has streamlined our daily operations. This platform has the potential to improve efficiency and provide valuable information. I recommend NetSuite to any company looking to boost productivity.
Puntos a favor
Its ability to integrate financial planning, reporting and consolidation into a single platform is impressive. In addition, its process automation functionality has allowed me to spend more time on strategic tasks than on manual tasks. The user interface is intuitive and easy to use, making it easy for teams to adopt. The ability to customize reports and dashboards provides a clear, real-time view of our financials.
Puntos en contra
While NetSuite offers many powerful features, customization, while very useful, can be complex and requires specific technical skills.
Respuesta de Oracle
Thanks for taking the time to leave a review, Nicolas! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

- Sector: Ropa y moda
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
NetSuite SuiteCommerce is Powerful But Pricey
Revisado el 03-03-2022
We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated...
We liked the interface and capabilities of SuiteCommerce, but we did not enjoy the costs associated with ownership. SuiteCommerce may have been too aggressive of a platform for where we were in terms of eCommerce presence and sales as we were trying to build it out. Other platforms may have been a better option in our case, but SuiteCommerce is probably a better fit for a company going all in on eCommerce and is ok with the up front spend to get it going.
Puntos a favor
SuiteCommerce offers all the features you need for a successful eCommerce implementation.
Puntos en contra
The price to purchase and implement, and the cost for 3rd party developers can add up very quickly. A proper assessment of ROI is needed to see if other options may be more viable.
Alternativas consideradas
Shopify PlusRazones para elegir NetSuite
We were kind of forced to make the switch to NetSuite SuiteCommerce for our US division as it was selected by the person over-seeing those operations. We probably would not have selected this platform for where we were in our eCommerce presence.Razones para cambiar a NetSuite
We had little option but to agree to implement SuiteCommerce for the division it was to be used for.- Sector: Aerolíneas/aviación
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great finance system
Revisado el 05-08-2023
Overall I have enjoy the system. It has all the functionality you want, you can integrate any...
Overall I have enjoy the system. It has all the functionality you want, you can integrate any system which you need to and you develop a lot of trust in the system. The only downside is the commercials and the extra costs which come along.
Puntos a favor
NetSuite is an easy to use, highly customisable product. As each week passes, my confidence in the system grows and I am able to use it more efficiently. If you know what you want the system to do, you will be able to implement or later customise it for your purposes. There are hundreds of native 3rd party apps which are available to use in NetSuite which is very convenient. There is a great training catalogue for self learning and a support self-help where you can find answers in previous support tickets which has been very helpful.
Puntos en contra
The biggest downside to NetSuite is the business model. A lot of the features are bundled into modules and you have to pay additional subscription in order to use them. When doing the initial sales and scoping call, you may assume some functionality would be standard but only to find out only a very basic functionality is available and then you end up paying more than planned.
Razones para elegir NetSuite
Consolidating different finance systemsSoftware anterior
XeroRespuesta de Oracle
Thanks for taking the time to leave a review, Brad! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Comercio mayorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Don't Use NetSuite
Revisado el 22-10-2019
Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by...
Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.
Puntos a favor
They sold it really well and their sales team was very enthusiastic and engaging.
Puntos en contra
It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!
Alternativas consideradas
SAP S/4HANA CloudRazones para cambiar a NetSuite
We also looked into Connected, Aboard, SAP, and a custom solution. We chose NetSuite because we didn't want to be locked into a custom solution that we wouldn't be able to service without the creator and the NetSuite sales team did a really solid job convincing us that they were appropriate for a small-medium sized business that needed inventory management. Spoiler alert, they aren't.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Superior long-term planning and control tool
Revisado el 21-07-2023
With NetSuite, all of your information is in one place, making it easy to look for a new job....
With NetSuite, all of your information is in one place, making it easy to look for a new job. NetSuite will notify all employees of new business demands on a regular basis. Supplier-worker communication will be boosted by NetSuite, leading to fewer disruptions in the supply chain.
Puntos a favor
With NetSuite, we are able to effectively manage both day-to-day operations and the planning of project resources. It's easy to pick up and use, flexible enough to work in any circumstance, and facilitates precise, real-time communication amongst team members.
Puntos en contra
After some practice, using NetSuite is straightforward. Once you're familiar with how everything in NetSuite fits together, it's a breeze to use. However, it occasionally requires technical assistance, which might disrupt your operations, just like other Oracle systems. Truth be said, I quickly become weary of the current interface's barebones simplicity.
Respuesta de Oracle
Thanks for taking the time to leave a review, Audrey! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Aviación y aeroespacial
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Most flexible ERP with countless integrations and applications.
Revisado el 11-08-2023
We upgraded to NetSuite a year ago and could not be happier, several integration projects are...
We upgraded to NetSuite a year ago and could not be happier, several integration projects are ongoing to enhance our capabilities.
Puntos a favor
NetSuite is relatively easy to customize and the most commonly integrated ERP with other popular applications (Travel Expenses, Credit Card, Payment processors, etc.).
Puntos en contra
Reports are not user friendly and require some minimal knowledge of NetSuite to be used efficiently.
Respuesta de Oracle
Thanks for taking the time to leave a review, Nicolas! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

- Sector: Marketing y publicidad
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 4.0 /10
Netsuite: Time tracking & Payroll
Revisado el 30-07-2019
Overall, I believe too much time was spent on this software for something as simple as keeping...
Overall, I believe too much time was spent on this software for something as simple as keeping track of hours. Most analysts and even managers dreaded inputting time which often resulted in delaying the tasks until the end of the month. Monthly lists of reminders to fill out time were very robust as most chose to input time at the end of the month, which in itself, required a few hours to fill out properly.
Puntos a favor
There was a feature that allowed you to save the previous week's timesheet data so that you can import it over to the most current week you were working. This was a boon as it would get tedious entering all the relevant information weekly (project codes, clients, tasks, hours, on what days, etc). Having this little shortcut allowed to trim the time down spent recording working hours.
Puntos en contra
It was extremely tedious if your workweek differed week in and week out. There was the utilization of several drop-down menus in order to finally pick the correct task and code under a specific channel and client. Usually, too much time would be dedicated to filling out these timesheets due to the inefficient nature of the software. There were definitely ways to optimize the process, however, this was the agency's payroll and timesheet software of choice.
- Sector: Contabilidad
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
What a great product for financial management, I really love it.!
Revisado el 21-08-2023
Through my experience and the work of a manager of the company in the financial field, this product...
Through my experience and the work of a manager of the company in the financial field, this product really gives all reports related to financial transfers and management
Puntos a favor
This product has made the work and financial progress of our company good. We really work with it in the best conditions.
Puntos en contra
There are no downsides to the product, it's worth a try to really see its true size in the good work.
Respuesta de Oracle
Thanks for taking the time to leave a review, Abdelati! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Redes informáticas
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Recommended
Revisado el 08-08-2023
Puntos a favor
Easy to use, online tool, fast results, good integration
Puntos en contra
Creating reports and searches may be difficult
Respuesta de Oracle
Thanks for taking the time to leave a review, Rotem! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
The cloud accounting solution that revolutionized my company
Revisado el 20-08-2023
One of the most outstanding advantages is the centralization of all our accounting operations in a...
One of the most outstanding advantages is the centralization of all our accounting operations in a single platform in the cloud. Now, all our data is organized and more accessible from a single place, with this I have been able to greatly simplify the reporting process and decision making, since we have a clear vision.
Puntos a favor
What I liked the most is its ability to automate and streamline my company's accounting processes, before we were dealing with multiple systems and spreadsheets to keep our accounting records up to date, this was a tedious and error-prone process. However, with this platform all our financial information is centralized in a single platform in the cloud.
Puntos en contra
One area that could be improved is the customization of reports and dashboards, although it offers a wide range of customization options, I sometimes ran into limitations when trying to create reports or dashboards exactly the way I needed them.
Respuesta de Oracle
Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great for a complex business
Revisado el 05-07-2023
Overall, it has been very positive. I have used Netsuite in each of my last two roles, in very...
Overall, it has been very positive. I have used Netsuite in each of my last two roles, in very different environments and it has worked well for both.
Puntos a favor
What I like most about Netsuite is that it can do just about anything and integrate with anyone. Because it can handle both financial and non-financial information it really can be your single source of truth.
Puntos en contra
It is huge, with many different modules. Because of that it can be a bear to implement and requires a lot of ongoing maintenance
Razones para elegir NetSuite
I needed a solution more robust to control inventory for a national retail chain.Software anterior
XeroRazones para cambiar a NetSuite
I felt it offered the most value in one package.Respuesta de Oracle
Thanks for taking the time to leave a review, Matthew! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Overall a great accounting software for medium-sized businesses
Revisado el 22-11-2022
Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With...
Overall switching to NetSuite transformed our Finance team from data entry people to auditors. With most menial tasks automated or semi-automated, it freed up more time to audit our data and be more proactive with our accounting in general. Revenue management, which used to be a 100% manual, line-by-line nightmare, is now almost fully automated. Human errors were greatly reduced. Our sales opening process is almost fully automated thanks to the seamless Salesforce integration. Overall we are very satisfied with our switch.
Puntos a favor
The Revenue Management feature is amazing, a bit tricky to understand but once you get the hang of it it saves a ton of time.Multi-subsidiary and multi-currency work extremely well. We have 8 different subsidiaries in 3 currencies and it's made our lives so much easier to have them all in one place, with automatic currency conversion and automated end-of-month eliminations.Having automations like monthly postings to our GL, amortization calculations for our numerous IT purchases and monthly subscriptions, and the great reconciliation tool has saved us a ton of time during month's end.Integration with Salesforce was a breeze with an out-of-the-box connector.Support is generally very knowledgeable, problems are quickly fixed and answers quickly answered. There is a great Help tool (SuiteAnswers) where we find an answer to most of our problems, as well as a very active Enhancements Requests database.
Puntos en contra
Some features lack flexibility, like revenue recognition posting, but there are workarounds.User adoption can be slow because the system is very different from most mainstream systems, with it being so automated.Sales taxes management for Canada isn't totally adapted since they replicated American functionalities with Canadian codes, but there are also workarounds to this.
Alternativas consideradas
Sage IntacctRazones para elegir NetSuite
We used to keep our accounting in four different software, with subsidiary eliminations being done totally manually. It wasn't scalable anymore and we needed a tool that would allow for more automation and less data entry as well as easier reconciliations between subsidiaries and currencies.Software anterior
Sage 50cloud Accounting, QuickBooks Desktop Enterprise, Quickbooks Online y Microsoft ExcelRespuesta de Oracle
Thanks for taking the time to leave a review, Joannie! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Gestión de inversiones
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Effective Cloud-Hosted ERP
Revisado el 16-02-2023
As part of our investment/integration approach, we have moved several businesses from QuickBooks to...
As part of our investment/integration approach, we have moved several businesses from QuickBooks to NetSuite. This is equivalent of going from mom-and-pop to professional-level accounting/reporting. We're very happy to have made the switch, and we expect to bring other of our businesses abroad the platform as a means of standardizing our accounting practices groupwide.
Puntos a favor
Relative to other softwares, NetSuite is easy to implement and learn for non-technical users. Our businesses use NetSuite for a variety of accounting and finance tasks, and across-the-board our staffs have been able to pick up the tools and, in some cases, master them quickly with even just a little user acceptance testing.
Puntos en contra
NetSuite needs a UI upgrade -- it was clearly developed in the late 90s/early 2000s. UI tech has advanced considerably, and some implementation of modern techniques would help improve the product. Our main complaint w/r/t NetSuite is the lack of very good implementation and development support. Lastly, there are some surprising gaps in the software; for example, there is no native functionality for approving changes to vendor bank details, an area of high fraud risk. We have developed our own solution, but we would have expected some native functionlaity for that, given the risk.
Alternativas consideradas
Sage IntacctRazones para elegir NetSuite
We are a public holding company, so QuickBooks was not going to cut it long-term for the level of professional process and audit controls we needed.Razones para cambiar a NetSuite
We looked to peer advice and it pointed us to NetSuite.Respuesta de Oracle
Thanks for taking the time to leave a review, Brendan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
- Sector: Maquinaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great eCommerce system highly integrated with backend ERP and CRM
Revisado el 08-09-2021
We were able to grow and scale our business up to improve our internal processes. Ability to...
We were able to grow and scale our business up to improve our internal processes. Ability to convert support Cases into Quotes and then in turn convert those Quotes into Orders was huge for us. It allows to track the conversion of our quotes into orders. Provide better response times and organize our quoting and order entry processes. Improved SEO tools for online store.
Puntos a favor
Great deal of features. Ability to customize your system to accommodate practically any type of business process. Seamless Integration between eCommerce, CRM and ERP systems, all-in-one data storage. Easy to integrate with third party NetSuite modules for variety of ecommerce channels - Amazon, etc. Security. Cloud Computing Model.
Puntos en contra
Suite Commerce Advanced vs NetSuite version compatibility. Once you selected certain SCA implementation of the online store and once you invested into modifications of this particular version you are locked in this version. It doesnt have the same software update cycle as NetSuite ERP and CRM. That results in two disadvantages - first, the web store becomes eventually outdated and second, with each upgrade of the NetSuite we have to go through extensive testing to make sure that compatibility between New Back End ERP and CRM and Old Online Store has not been broken.
Razones para elegir NetSuite
Our homegrown platform didn't have CRM module, the web store functionality was outdated and platform it was running on was outdated as well.Razones para cambiar a NetSuite
All-In-One - ERP, CRM and eCommerce platform. Ability to modify flows to suit internal business processes specific to our Industry.- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Small Retail and Internet Businesses Beware
Revisado el 28-09-2022
On paper things looked good. Two years down the road and I am running the company by gut instinct...
On paper things looked good. Two years down the road and I am running the company by gut instinct and need to overview every order to make certain it is covered. Inventory is a mess. Projections are not available. And COGS are often zero. ACS is a ripoff- most jobs were not completed within a quarter- and we still have hours remaining. Job not done? Too bad. Use ACS for install only and then bite the bullet after the first year. Their hourly charges are ridiculous. I am uncertain if Netsuite even remotely cares about small accounts- this is an 80K program. And it is costing us approx 200K yearly including lost revenue due to inventory, additional staff, and lost productivity. Language has been an issue. Even our quote from netsuite for renewal has needed careful overview. Finally we were instructed by netsuite to hire an outside party to get the jobs done that someone else could do. At $145 per hour. Fingers crossed. Netsuite assumed zero responsibility for anything. So, if you are a small business that is growing and changing reasonably quickly I would strongly urge you to seek another program. The program has kept our company dead in the water. For at least 18 months. My experience with Dynamics, which also has difficulties, was better with high functionality within 12 months. Needless to say, we are signing the contract with Netsuite but will switch once it is expires and we are more prepared. They simply do not provide adequate service to smaller businesses.
Puntos a favor
I would assume it would be good if it worked. AS is the only functionality we have are additional integrations. Ones that cost 9K.
Puntos en contra
Customer service is pretty awful. Jobs simply were not done. It was similar to playing the game telephone. While our rep is sympathetic they have little or no power to do anything.
Alternativas consideradas
Dynamics 365Razones para elegir NetSuite
We felt it was necessary for growth of the companySoftware anterior
QuickBooks Online AdvancedRazones para cambiar a NetSuite
Previous experienceRespuesta de Oracle
Thank you for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dat[email protected] so we can connect directly with you on feedback.
- Sector: Medios online
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
#1 ERP After Evaluating Many
Revisado el 05-06-2021
Very positive, I personally hope to only use NetSuite going forward, as the new releases continue...
Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.
Puntos a favor
I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.
Puntos en contra
NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Very Expensive ERP System
Revisado el 21-10-2022
Overall experience was okay but unfortunately we had to stop using it because of the poor product...
Overall experience was okay but unfortunately we had to stop using it because of the poor product support in relation to the hefty expenses we were incurring.
Puntos a favor
NetSuite has everything that Business needs to operate and all of it's modules are well integrated. Reporting system also works like a charm
Puntos en contra
It's very expensive to maintain and above all their support takes ages to respond/act. Getting used to this system takes longer time than usual as it's workflows are a bit twitched.
Razones para elegir NetSuite
Infor OS was too expensive to maintain and also they weren't ready to develop the custom features that we asked for.Software anterior
Infor OSRazones para cambiar a NetSuite
NetSuite has all the modules/features that we required.Respuesta de Oracle
Thanks for taking the time to leave a review, Mahir! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite