Opiniones de Geckoboard

Good pre-configured integration with Zendesk, Google Sheets, Trello and many more. Simple set-up, reliable and focussed on conveying information in a clear way.

Customisation of colors etc is a "premium" feature and should be included for more basic low-cost users, not only Enterprise-wide use. Also, there is limited scope for scaling numbers etc, which can be frustrating.

The ease of use, quick configuration possible

Constantly running out of space and keep deleting widgets to gain some space. I don't like that the deleted elements aren't stored anymore. I'd like to come back to widgets I created in the past. We could also do with quicker screen refreshing - a 30-second window in a busy contact centre is way too long. The Dashboard loops are loading way too long so we had to resign from using it. Gecko should invest in its own server space for images, videos, and GIFs updates.

Incredible selection of integrations.

Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports.
Lacks any color scheme customization. We'd love to build our own color palette but there's no option.

Even for people who don't like to look at data, the user interface is appealing to the eye. It is an excellent choice if you are looking for a high-level data-sharing platform for small to medium-sized businesses or corporations to meet your needs. The greater the number of miles that separate each team, the better. Smaller organizations, as well as those that don't need to explain complicated data to people who aren't familiar with the data source, would be less suitable candidates for this solution.

Outside of presenting goals, this tool doesn't have a whole lot of other uses. In addition, there are not a lot of options available to choose from when it comes to the graphics themselves. In addition to the point at which the website initially loads or when you accomplish a particular goal, I'd like for some of them to have an animated component.

Easy to use. Great Customer Service who listen to your feedback

N.A. I chose this product because i wanted it.

Easy to use
A lot of data sources to connect

New layout is not working on older smart tv's

The simplicity in connecting it to our tools in order bring our data to life.

It does have limits to what data can be viewed, and the manner in which it can be viewed, but the core fundamentals are certainly present and accessible.

Easy to use and we get help and support direct from Hari and the team whenever needed.

Cut copy paste needed to setup quickly new dashboards with the same format.

easy to set up, good customer service, used a raspberry PI to always display the dashboard

More customisation with sizing and appearance

No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.

Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.

Geckoboard was amazingly easy and fast to setup. We've had monitors in our office for years, but never fully utilized them. Geckoboard provided a very easy and fast way to get our data set up. It pulls from the other softwares we're using (Hubspot, Zendesk, Google Doc, etc.) and displays the information in a great format.

You're limited to pre-determined fields of data that you an display without much editing (e.g. you can only display data points that Geckoboard has set up). The ability to edit what is being displayed is also limited, depending on the data point. I've also had an issue with knowing the timeframe of the data. For example, we display the % of inbound support calls answered under 40 seconds. I'm unable to define the date/time range (7 AM - 7 PM, last 24-hours, etc.)

Geckoboard makes it fairly easy for developers to connect database data with a good looking dashboard. The dashboard has the features that are needed, and it even has a pre-made set of graphics that you can use to visualize your data.

The price is high for this type of tool. Mixpanel and other similar data tools have similar dashboards, which are agree not at pretty as Geckoboard, but they have the same functionality.

Geckoboard was extremely easy to set up and can display many different dashboards to help understand the metrics you're looking to report on. We have different screens with different departments using them daily. We haven't found anything we're not able to report on.

The only thing we've had issues with at times is the dashboard losing connection or not reflecting correctly. Each time a refresh had it fixed.

Being able to visualise our performance in head office has been fantastic. It was super quick and easy to set up Geckoboard for our business.

I would love to have more filters for Shopify and possibly more information/data from Instagram. It would be great to be able to display or show our top-performing Instagram posts on a dashboard. It would also be great to be able to display more granular information from our Shopify store.

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Nothing- Excellent network work-
The truth is that there are no negatives in the sense of negatives, but I hope that the accessibility is easier than that so that the majority, especially the places where the networks are weak and not available to all

We used spreadsheets before, Geckoboard made tracking KPIs less time consuming for us.
I love the live dashboards feature

Don't have many options to customize how the dashboard looks to our company's brand and voice. I wish it was possible

Easy to use and integrations are a plenty

Limited dashboard gauge types would be of an advantage

Support team are amazing and support people who are not 100% IT savvy. Widgets have everything required to show your company or department exactly where the team is at.

More personalisation. But that's a minor con. It's the data that is more important and Geckoboard supports that.

Easy features to categorize and display what the sales reps need in their dashboards.

Manipulating the graphs is not possible or adding small tasks such as labeling bar graphs is not something that Geckoboards supports. I would say it's the little things that Geckoboards lacks at the moment.

The easy of use...I literally created a fully capable dashboard showing all of our contact center data in less than 30 min. This tool is amazing. It impressed my boss, who is very hard to impress.

I loved that Geckoboard has a ton of apps to integrate with, but I would like to see a bit more. Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. But all in all, I love this product!

Customizable options
Good design
Option to share dashboard

Sometime you need Zapier to get stats
Huge price at this moment
No auto setup for beginners

Ease of use and the simplicity of setup

Limited capabilities for adding more widgets

Setting up Geckoboard is super easy, within a few minutes i had all the KPI's I needed and it connects seamlessly to my data sources.

Some of the charts and tables lack customization, the font size can't be changed and some of the charts are just too simple to be of any use.

I love how easy Gecko is to use - after about 15 minutes it becomes very easy to add new dashboards and create different groups etc

I think there are some metrics that are lacking within Geckoboard - like detailed Facebook & Instagram results.

like the UI, ability to integrate w variety of sources. Customer support is awesome - v quick and detailed replies whenever I've had a question Even w cons, way better and quicker than trying to do this all in a spreadsheet or hooking up to a more advanced BI tool more meant for data analysis

Some integrations a little clunky/inflexible still, lots of clicks required. Wish you could make dashboards a bit bigger (even though like having some limitation)