Geckoboard

Software de tablero comercial rápido y fácil de configurar para televisores

Calificación general

4,6 /5
(99)
Relación calidad-precio
4,3/5
Funciones
4,3/5
Facilidad de uso
4,6/5
Asistencia al cliente
4,7/5

94%
Un ha recomendado esta aplicación
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Opiniones de 99

Michael
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Geckoboard is the best dashboard tool, let alone cloud base software , I've ever used!

Revisado el 11-10-2017

Puntos a favor

No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.

Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.

Alejandro
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Enabling a data driven culture!

Revisado el 06-11-2015

At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone. It made no sense asking people to go into individual apps to run reports and/or look at data.

After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Why? Well because it solved our problem right then and there and required a minimal time to setup and to connect with our current systems (we have 10 that have direct integration with Geckboards and for the others we use custom widgets).

We now have 14 TVs (48") scattered across the office displaying strategical information about our system, customers, performance, etc. Each dashboard is created taking in mind the teams that are around so that we can show the most relevant information. For example around the customer service team we display metrics from ZenDesk (customer service), Salesforce (sales / implementations), Basecamp (current implementations) and New Relic (application health). This has enabled our customer service team to know what's going on at any given point.

On top of this Geckoboard has some great case studies (https://www.geckoboard.com/learn/case-studies/#.Vjy3b66rQUE) that you can use to learn more about how other organizations are reaching a higher employee engagement by using dashboards and a data driven culture.

From a technical perspective we use Raspberry Pi (the newer ones) to power the dashboards on the TVs.

In conclusion this is a great tool that has brought big changes to the company. I would strongly recommend it to anyone that's serious on sharing data with their team.

Disclaimer: I have no relationship to Geckoboard other than being a VERY happy customer.

Puntos a favor

- Out of the box integration with some of the most popular systems out there (almost 70 as of now).
- Ease of use to setup the dashboards. Basically point and click.
- Beautiful widgets that make looking at a dashboard enjoyable (if seen some things out there that give you nightmares when you look at them).
- Advanced options that allow integrations with your own in house systems via simple JSON pushes or pulls.
- Easy to setup rotation between different dashboards (they call them loops).
- Excellent customer service.

Puntos en contra

- I think that it's gotten a bit pricey (we signed up early on so we have a better price) for newer companies to jump onboard.
- The documentation can be improved. Sometimes you add a Widget but you don't really know what parameters are used to pull the data behind the scenes.
- Need to have more granular options in times between loops. Currently offer 10s, 20s, 30s, 1 min, 5 min. Should have an option to setup X minutes (or at least every minute for the first 10 minutes).

Kristian
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

We have used Geckoboard and its good, but lack some connectors. More connectors to Office365...

Revisado el 19-12-2022

Good, Always very helpful support. For now we are not use it, but we will use it again if there are more connectors to Office365, The platform we use a lot

Puntos a favor

Easy to use and looking good without lot of Work. Give it 10 min and you are up and running. And some days if you want to use more advance features.

Puntos en contra

More connectors and also lack of custom data to extract. But I think its not only a Geckobord problem. Its lack of API information from the sources?

Dan
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy and Simple for our SME

Revisado el 15-06-2022

Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and project business performance.

Puntos a favor

It's really easy for us to project those key metrics that run our business. We are by no means tech guys and it's the spearhead data that helps managers continually improve

Puntos en contra

On the roadmap but duplicating dashboards would have been helpful early days. Some of the widget creation is a bit repetitive especially of data moves in an excel spreadsheet. Minor moan! For us as well we could do with a data connection to Zoho.

Respuesta de Geckoboard Traducir a Español

Hi Dan,
Thanks so much for your review - really appreciated.
Absolutely get the need for duplicating dashboards, it's very much on our radar. We've shared your other comments around widget creation from a spreadsheet and the need for Zoho with our product team for consideration.
Thanks again :)

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

A fantastic platform for the creation of dashboards

Revisado el 26-05-2022

In addition to keeping tabs on our major objectives, we've also used it to foster some healthy competition among our staff members. The names of employees, along with their current distance from a goal number, are displayed on a massive screen that is occasionally set up in the conference room at our company on occasion. It stirs up just the right amount of competitive camaraderie.

Puntos a favor

Even for people who don't like to look at data, the user interface is appealing to the eye. It is an excellent choice if you are looking for a high-level data-sharing platform for small to medium-sized businesses or corporations to meet your needs. The greater the number of miles that separate each team, the better. Smaller organizations, as well as those that don't need to explain complicated data to people who aren't familiar with the data source, would be less suitable candidates for this solution.

Puntos en contra

Outside of presenting goals, this tool doesn't have a whole lot of other uses. In addition, there are not a lot of options available to choose from when it comes to the graphics themselves. In addition to the point at which the website initially loads or when you accomplish a particular goal, I'd like for some of them to have an animated component.

Danny
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Geckoboard is a great product, giving easy access to important metrics within our organisation.

Revisado el 16-06-2022

Puntos a favor

Geckoboard creates a place that anyone from within our company, can review all our company metrics we regard as important. Making things very transparent for any employee.

Deployment and adding components is really easy, integrating with almost all of our tech stack which makes Geckoboard the one place where we get to view metrics, which are usually spread across various platforms.

Puntos en contra

I don't have many con's to mention, but if there was one it would be great to be able to change the color of each component.

Respuesta de Geckoboard Traducir a Español

Hi Danny,
Thanks so much for your review - it's really appreciated.
We've shared your comment around the colors with our design team for their consideration.
Thanks again!

Stephen
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Fantastic tool to anyone that manages a business

Revisado el 14-06-2022

I love Geckoboard. Its helped me manage the business with so much ease. I only need to glance at the screen I have hanging on the wall to know the health of the business and customer demands.

Puntos a favor

Easy or implementation and use. Once its set up you can forget about it. It will run itself

Puntos en contra

It was easy to integrate. You will be fine if you have basic/intermediate computer skills.

Respuesta de Geckoboard Traducir a Español

Thanks so much for this lovely review Stephen!

Daniel
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good product

Revisado el 14-06-2022

Allowed us to easily visualize our performance.

Puntos a favor

Easy to set up, cost effective and goof support team

Puntos en contra

Some modules can take a bit of time to load but not sure if this is on Geckoboard's side

Respuesta de Geckoboard Traducir a Español

Thanks for your review Daniel - we really appreciate it. We'd be keen to know which modules are taking longer to load, please drop us an email at suppor[email protected] so we can look into this for you. Thanks again!

Dan
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Geckoboard

Revisado el 07-07-2022

Puntos a favor

The ease of getting data to visualization is the best.

Puntos en contra

I wish we had more flexibility to make the boxes different sizes on our own instead of letting it snap to sizes.

Respuesta de Geckoboard Traducir a Español

Hi Dan,
Thanks for your review. We've heard that customers would like widget sizing and layout so that is definitely something we're already looking into. Appreciate your feedback!

Jon
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great tool that's easy to use

Revisado el 05-02-2019

Puntos a favor

Geckoboard was extremely easy to set up and can display many different dashboards to help understand the metrics you're looking to report on. We have different screens with different departments using them daily. We haven't found anything we're not able to report on.

Puntos en contra

The only thing we've had issues with at times is the dashboard losing connection or not reflecting correctly. Each time a refresh had it fixed.

Fernanda
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Peace of mind for Customer Support leads!

Revisado el 15-06-2022

Puntos a favor

As a Customer Support lead, Geckoboard has helped me keep an eye on our metrics and quickly recognize when things are going well or not great. Their integration with Slack is life-changing! It helps us make sure were are on track with our OKRs. Our Geckoboard dashboards are a huge part of our daily life. I can't recommend it enough!!

Also, their support team is STELLAR! ⭐️

Puntos en contra

I feel like there are some small quality of live features that are missing, but nothing that's a deal breaker.

Respuesta de Geckoboard Traducir a Español

Thanks so much for this review Fernanda. We're so glad you find the Slack integration so helpful, it's been a game changer lots of customers. Feel free to get in touch about the more specific live features you'd like to see and we'd be happy to share these with our Product team for review. Thanks again!

Reg
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Happy Geckoboard Customer!

Revisado el 16-06-2022

The Support team are brilliant and was happy to chat about my use cases and how I might achieve them. the Sales team did all they could to accommodate my set up and requests.

Puntos a favor

Integration with the existing software stack was dead easy, We needed a way of sharing dashboards across our multi-national teams and Geckoboard did just that!

Puntos en contra

Some elements of the existing integrations could be expanded. for example, the Hubspot integration is geared toward sales KPIs rather than Service. The font size on the dashboard is a default size, be great if you could change this

Respuesta de Geckoboard Traducir a Español

Hi Reg,
Thank you so much for this lovely review!
We hear your feedback on HubSpot, your comments have been shared with our Product team to consider when next approaching the HubSpot integration. Same goes for the font size.
Thanks again :)

Usuario verificado
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Expensive, but good tool

Revisado el 11-09-2018

Geckoboard makes your data pretty and can be put on a screen. Very easy to use, but also comes with a price.

Puntos a favor

Geckoboard makes it fairly easy for developers to connect database data with a good looking dashboard. The dashboard has the features that are needed, and it even has a pre-made set of graphics that you can use to visualize your data.

Puntos en contra

The price is high for this type of tool. Mixpanel and other similar data tools have similar dashboards, which are agree not at pretty as Geckoboard, but they have the same functionality.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

5-minute setup, but needs more filters

Revisado el 20-11-2018

If you have TVs or monitors on your wall, you've already made an investment to get data in front of your team. Geckoboard is a great way to do this. It isn't perfect yet, but is still the easiest tool I've used to get data up quickly.

Puntos a favor

Geckoboard was amazingly easy and fast to setup. We've had monitors in our office for years, but never fully utilized them. Geckoboard provided a very easy and fast way to get our data set up. It pulls from the other softwares we're using (Hubspot, Zendesk, Google Doc, etc.) and displays the information in a great format.

Puntos en contra

You're limited to pre-determined fields of data that you an display without much editing (e.g. you can only display data points that Geckoboard has set up). The ability to edit what is being displayed is also limited, depending on the data point. I've also had an issue with knowing the timeframe of the data. For example, we display the % of inbound support calls answered under 40 seconds. I'm unable to define the date/time range (7 AM - 7 PM, last 24-hours, etc.)

Oliver
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

An excellent tool, which offers immediate and actionable insights

Revisado el 24-06-2022

A wonderful experience, both in terms of my experience with the product, and with the support provided. A great company indeed!

Puntos a favor

The simplicity in connecting it to our tools in order bring our data to life.

Puntos en contra

It does have limits to what data can be viewed, and the manner in which it can be viewed, but the core fundamentals are certainly present and accessible.

Respuesta de Geckoboard Traducir a Español

Thanks so much for your lovely review Oliver - we really appreciate it!

Nicolas
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Love the UI/UX

Revisado el 15-06-2022

Puntos a favor

UI/UX is pretty good, which is a good thing as I use this product everyday to display critical KPIS to everyone on a screen.

Puntos en contra

The custom widgets are pretty hard to communicate with - need custom endpoints. Plus it misses pie charts.

Respuesta de Geckoboard Traducir a Español

Hi Nicolas,
Thanks for your review!
We understand your feedback for custom widgets, they can be a bit tricky. We've shared this feedback and your need for pie visualizations with the Product team for consideration.
Thanks again :)

Will
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phenomenal, reasonably priced metrics dashboards

Revisado el 25-09-2018

Geckoboard is phenomenal, top to bottom, and their team is always exceedingly helpful when I reach out with issues or questions.

Puntos a favor

My favorite part of Geckoboard is the easy of use and simplicity. It is truly plug-and-play, and with so many API connections.

Puntos en contra

The only thing to complain about is the lack of customization until you reach a certain billing threshold, but I understand their thought process behind that and believe it keeps the product reasonably priced.

John
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Super Product

Revisado el 15-06-2022

fantastic product and company - software can be very user specefic - so i was wary it wouldnt do what i wanted. however it did and if anything left me wanting more of it!

Puntos a favor

extremely easy to set up and deploy even for the most basic of admin. However support is instant and can immediately help you to gain more from the software

Puntos en contra

for someone in the middle i would love a little more features with the interactive dashboard without having to chose the highest version / pricing

Respuesta de Geckoboard Traducir a Español

Hi John,
Thanks for this lovely review. We're always looking at ways of structuring our pricing and do offer the ability to add-on certain features without having to jump to the next price plan. Feel free to get in touch if you'd like to discuss this!
Thanks again :)

Usuario verificado
Calificación general
  • Sector: Software informático
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Ideal dashboard for the office

Revisado el 24-03-2018

Puntos a favor

We run two ASUS Chromebits with Geckboard in our office. It's a critical component for us to keep track of our Business intelligence as well as Server Performance.

Coolest part is probably the custom data that can be fed in combined with the prebuilt widgets.

Puntos en contra

The pricing is steep. And it is missing some widget components (connections) with AWS but that's just about it.

Michael
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

You get a dashboard! YOU get a dashboard!

Revisado el 18-07-2019

Puntos a favor

Who doesn't love dashboards? We were able to take our Zendesk data and showcase our customer service stats using Geckoboard.

Puntos en contra

It's kind of confusing to use at first and doesn't always pull in all of the data, but with a little elbow grease (not really) we were able to get it to work for us.

Mark
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Great dashboard tool!

Revisado el 07-11-2015

We have been using Geckoboard to track the key metrics for our platform since early this year. We tried out a few different platforms before we settled on Geckoboard. We plan to continue using Geckoboard for a long time. Not to mention the improvement the dashboard has brought to our operations by focusing us on our key numbers in real time and having them available on the office wall and wherever our team is located around the world.

Puntos a favor

Gecko was extremely easy to get set up on and start seeing real data immediately. The interface looks great and the cost is reasonable. It's accessible from anywhere and easy to share results.

Puntos en contra

Most of the integrations are very easy to set up but you do need some developer time to pull internal data, which shouldn't really come as a surprise.

Steven
Calificación general
  • Sector: Servicios para instalaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

GotJunkQuebec review

Revisado el 24-03-2023

Once of the best customer service I have ever interact with ! Very comprehancive , very cliver and helpfull !

Puntos a favor

It is very sharp and nice visualing , once you understand how it works , it is kinda easy to use

Puntos en contra

It could be easier for user that is not using external app or sofware that can extract data from it, we should be able to just setup data directly from geckoboard

Tina
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great visualization tool for monitoring performance

Revisado el 16-03-2023

It is convenient for stakeholders to see the performance without logging into Salesforce or other original platforms. It can connect different resources. Looks great when presented on TV.

Puntos a favor

Easy to use, dashboards present great on the TV, connect with our Salesforce system perfectly

Puntos en contra

It is a bit slow when edit each component

Usuario verificado
Calificación general
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

AWESOME DASHBOARD!!!

Revisado el 17-05-2018

Puntos a favor

The easy of use...I literally created a fully capable dashboard showing all of our contact center data in less than 30 min. This tool is amazing. It impressed my boss, who is very hard to impress.

Puntos en contra

I loved that Geckoboard has a ton of apps to integrate with, but I would like to see a bit more. Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. But all in all, I love this product!

Thomas
Calificación general
  • Sector: Capital riesgo y capital privado
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good for Dashboarding

Revisado el 15-06-2022

Puntos a favor

Allows us to visualise KPI, share information across geographically dispersed offices.

Puntos en contra

User interface could be improved (pulling data from sheets), but each update has increased ease of use.

Respuesta de Geckoboard Traducir a Español

Hi Thomas,
Thanks for the review!
We're always looking at improving our integrations and have put a lot of work into spreadsheets. If you have any feedback you'd like to share with us on how we can make it even better, we'd love to hear it.
Thanks!