Opiniones de vcita

Las citas se organizan de una manera muy sencilla. Posibilidad de personalizar la página de programación para que se vea más profesional y para diferenciar los servicios disponibles. El concepto de un portal de clientes me atrae. Los clientes pueden utilizar el portal para realizar pagos, reservar citas y enviar documentos.

La funcionalidad de sincronización y reunión periódica necesita trabajo. Si no funciona todo el tiempo, entonces no podemos confiar en él. También me disgusta lo difícil que es descargar varios archivos una vez cuando un cliente te envía varias imágenes o páginas.

I like this software because of its user interface which is easy to use even for a beginner and also its online payment management features

What I didn't like about this software is that certain features require upgrades to premium plans

It contains all of our client information, calendar, scheduling, document sharing, invoicing and payments all in one convenient tool.

When there are issues, they are usually epic and the support team isn't quick about fixing them (if they get fixed at all). The Marketing tool is very basic and isn't 'pretty' enough for my monthly marketing Newsletter.

It’s too much to like. I like Everything about the software.

There’s nothing I really don’t like about the software.

Simple to use, simple for a team to grasp and implement and generally speaking relikable

The abilities to customize the software

I like how you can customize different meetings with a lot of detail. The user experience overall is pretty good.

The sync snd recurring Meeting functionality needs work. If it doesn’t work all the time then we can’t rely on it. I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar like it used to. It has added a lot of complexity to our end.

Zoom integration! Appointment management is simple and intuitive. We are able to invoice clients simply without a worrisome billing system. Incredible communication tools built into the system. Notifications/Reminders.

I wish we had a way to allow the client to set the amount he/she would like to or is able to pay.
Sometimes it is difficult to do the reckoning between reports in vcita and stripe.

Able to customize scheduling page to be more professional and to distinguish services offered. Like the idea of client portal. Clients can go to portal to pay , schedule and can share documents. Works for me who share patient education handouts.

Some additional features are really glitchy and most features of the client portal I can’t use. When customers pay online , they are not taken to confirmation page or automated message . Messaging IS NOT secure , sometimes links In messages, don’t work. Documents are not secure. So since I’m using for health business, I had to get another program for secure messaging .
Customer service good when you can each them, there is a 2 hour window only to call in a 24 hour day. Chat is not always available during business hours. It’s even worse if you are on east coast.

Support and staff is great! The system is userfriendly.

Some feature adjustments and functionality could be improved

It made me not need an assistant for the first few years in business. It also makes training my new assistant simple. It is a magnificent platform that allows me to schedule appts, manage clients, send out mass email, accept payments, AND communicate with clients. I can take notes on each client call, I can share and receive documents. Everything I need is in here.

The only thing I wish it had was a more robust accounting system. If there was a direct way to integrate Wave and Vcita I would be so grateful. I also dislike how difficult it is to download several files ar once when a client sends you several images or pages.

I love the ease of this software, the set up was also streamlined

The Invoicing, I have been on this for almost 2 years and am still not using this feature , partially my fault for not getting the training yet.