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Opiniones de 5507
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Una agenda que me hace la vida mas facil
Revisado el 07-04-2021
Me ha gustado bastante, pienso quedarme utilizandolo.
Me ha gustado bastante, pienso quedarme utilizandolo.
Puntos a favor
Me encanto la opcion para agendar sesiones grupales. Me facilita el entregar la informacion a varias personas sin necesidad de estar haciendo yo el trabajo. Me ha ahorrado bastante tiempo y me ayuda a concretar citas sin siquiera yo hacer nada.
Puntos en contra
El precio lo considero algo alto comparado con otros software pero igual siento que no es igual a otros softwares. Ofrece mas funcionalidades.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
muy util para tener muchos calendarios
Revisado el 07-12-2022
Puntos a favor
muy util para tener muchos calendarios, y eso nos permite reducir costos
Puntos en contra
es poco intuitivo y eso hace que muchas citas se queden en el camino
- Sector: Arte y artesanía
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Facilidad de uso y muchas opciones
Revisado el 18-05-2020
Muy buena, es muy fácil e intuitiva
Muy buena, es muy fácil e intuitiva
Puntos a favor
Lo fácil e intuitivo que es utilizarlo y la cantidad de opciones que te permite gestionar
Puntos en contra
Que no haya una versión traducida al castellano
Razones para cambiar a Acuity Scheduling
Por que reunía todas las opciones que quería de un modo fácil- Sector: Formación profesional y coaching
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Facil de utilizar cuando ya te asimilas
Revisado el 24-11-2020
Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con...
Ha sido buena, un poco costoso cuando estas empezando y dificil de llevar.Sin embargo cumple con todas las expectativas
Puntos a favor
Es una propuesta excelente para coaching y servicios de asesoria ya sea medicos, psicologicos u otros, ya que da la posibilidad de ordenar y planificar muy bien.
Puntos en contra
Falta vincular pagos con herramientas de pago en latinoamerca, como lo es transbank y mercadopago, además de presentar algun plan mas economico para partir y algo más intuitiva en su plataforma.
Alternativas consideradas
YouCanBook.me, Doodle, Calendly, Engageware, OnceHub, Square Appointments y Sign In SchedulingRazones para cambiar a Acuity Scheduling
Porque tiene email mkt, tiene notas, ordena los productos y es muy facil de agendar para la persona.- Sector: Edición
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Mi app favorita
Revisado el 24-07-2020
Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el...
Era difícil para mi llevar una agenda, no tenia tampoco un sistema online que pudiera optimizar el poco sistema de reservacion que tenia, ahora es mas facil para mi y mis clientes
Puntos a favor
Lo que mas me gusta el la facilidad en que los usuarios puedes reservar las citas y el sistema de notificación de correos.
Puntos en contra
el diseño para mi es un poco complicado tener la plataforma sin colores ni identificaciones en mi idioma que es el español
- Sector: Bellas artes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excelente aplicación 👌🏻
Revisado el 23-05-2021
Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente
Puedo organizar mejor el tiempo ya que la aplicación explica todo al cliente
Puntos a favor
Deja agendar, confirma la cita y se puede subir imágenes
Puntos en contra
No, la aplicación es muy completa en lo que ofrece
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Fácil de usar y de integrar
Revisado el 23-10-2020
muy buena
muy buena
Puntos a favor
En 5 minutos tienes en tu página web la integración hecha
Puntos en contra
Algunas limitaciones en la versión gratuita, pero por lo general muy contento
- Sector: Entretenimiento
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Servicio muy funcional
Revisado el 08-04-2022
Puntos a favor
Es un programa de fácil uso y entendimiento
Puntos en contra
No he logrado integrarlo bien aún con otras de mis aplicaciones de uso diario

- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Acuity Scheduling Is Simple, Affordable, and Great For Start-Ups or Basic Needs
Revisado el 31-08-2022
Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice....
Acuity Scheduling is an excellent and affordable option for basic needs and a start-up practice. It's primary focus seems to be around creating solutions for scheduling and calendar management. If you need more complex SOAP notes, you might need a more robust system.
Puntos a favor
Acuity Scheduling is easy peasy to customize to your brand and set up for calendar/scheduling needs. It offers 2-way integration with Google Calendar and integrates with Stripe for payment processing. Clients can schedule their own appointments or appointments can be created manually by the clinician. Session packages can be created as well as coupons and gift certificates.
Puntos en contra
Cumbersome SOAP Notes. Acuity Scheduling allows you to create basic SOAP notes. More complex SOAP notes with dropdown boxes and radio buttons are much more complicated and time-consuming because more complex templates are not available. This is ultimately why I left Acuity Scheduling. I needed a more robust EMR because of the nature of my practice with telehealth physical therapy, personal training, nutrition consultations, and wellness coaching.
Alternativas consideradas
MindbodyRazones para elegir Acuity Scheduling
I needed online booking and online payments.Razones para cambiar a Acuity Scheduling
Acuity Scheduling was more affordable and user-friendly.- Sector: Telecomunicaciones
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An excellent choice for scheduling
Revisado el 28-08-2023
Puntos a favor
Setting up and navigating this system is remarkably straightforward, and I can easily figure it out on my own. The customer service is exceptional, and I appreciate their sense of humor. Furthermore, it's a user-friendly system for clients, making it accessible to them as well.
Puntos en contra
I would appreciate having more diverse choices for how scheduling classes and individual appointments are displayed on our website, but for the most part, it effectively fulfills our requirements!

- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Easy to Use Scheduling on a budget
Revisado el 11-04-2021
It is a great budget and easy to launch solution for appointment booking in the fitness world but...
It is a great budget and easy to launch solution for appointment booking in the fitness world but lacks full functionality to manage all aspects of the business and is better suited as part of a software stack.
Puntos a favor
We've used this software to schedule group appointments at the gym that I manage and it is easy to setup and integrate with out sales funnel (through clickfunnels integration). It is also nice that it was integrated with instagram to easily connect to our social media.
Puntos en contra
It was great for scheduling individual appointments and group consultations - but to manage our gym we needed something more all inclusive to streamline the process and decided to use Mindbody instead (although that was quite difficult to get setup properly in comparison)
Alternativas consideradas
MindbodyRazones para cambiar a Acuity Scheduling
We switched FROM Acuity to Mindbody. In comparison Acuity was much easier to use and integrate with our social media but having to use multiple pieces of software was inconvenient so we decided to streamline using Mindbody for all appointments which was much more difficult to setup in the long run.- Sector: Recursos Humanos
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Schedule Smarter with Acuity Scheduling as a HR Consultant
Revisado el 21-05-2023
Acuity Scheduling's automated reminders and notifications keep both consultants and clients...
Acuity Scheduling's automated reminders and notifications keep both consultants and clients informed about upcoming appointments, reducing the chances of missed meetings and improving overall punctuality. The tool's integration with popular calendar platforms such as Google Calendar and Outlook streamlines scheduling by syncing appointments seamlessly across different devices and applications. Furthermore, Acuity Scheduling's robust analytics and reporting features provide valuable insights into client preferences, booking patterns, and overall performance, enabling consultants to make data-driven decisions and optimize their services accordingly. The intuitive client management system simplifies the process of organizing client information, notes, and documents, ensuring that career consultants have all the necessary information at their fingertips. With Acuity Scheduling, career consultants can effortlessly streamline their scheduling processes, increase efficiency, enhance client satisfaction, and ultimately propel their career strategy solutions to new heights.
Puntos a favor
Acuity Scheduling is an invaluable tool for career strategy solutions, offering a range of features that empower professionals to optimize their schedules and take control of their career paths. With its user-friendly interface and powerful capabilities, Acuity Scheduling revolutionizes how individuals plan and manage their career-related activities. One of the standout features is its seamless appointment booking system, which enables clients to effortlessly schedule consultations, career coaching sessions, and resume reviews with ease. This eliminates the back-and-forth communication typically involved in setting up appointments, allowing career consultants to focus on delivering exceptional services. Acuity Scheduling's customizable availability settings allow consultants to define their working hours, ensuring that appointments align with their preferred time slots and availability. This flexibility is crucial for professionals who may have other commitments or desire a healthy work-life balance.
Puntos en contra
Acuity Scheduling offers automated confirmation and reminder functionality, sending timely notifications to both you and your clients. This feature helps to minimize missed appointments and improves overall punctuality, enhancing the client experience and maximizing your efficiency.
- Sector: Bellas artes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Used it everyday
Revisado el 22-08-2023
Used it everyday and it was a big part of our everyday operations running smoothly
Used it everyday and it was a big part of our everyday operations running smoothly
Puntos a favor
It was great for our clients to book the space they needed with acuit scheduling from the internet on phone or computer.
Puntos en contra
Sometimes there were issues with booking where things overlapped, but it was usually human error and not the platform.
- Sector: Hardware informático
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Acuity Scheduling
Revisado el 07-08-2023
It was a great experience and it made it easier for me to organize my projects and time
It was a great experience and it made it easier for me to organize my projects and time
Puntos a favor
Organizing work makes it easier for me to manage my projects and saves me time and effort. I used it easily and smoothly
Puntos en contra
There have been some minor errors, but they can be easily addressed when connecting to some commands and tools
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Reliable and efficient
Revisado el 06-08-2023
Puntos a favor
For me it is an excellent appointment scheduling tool. I really like the interface and the customisable booking pages, which make it easy for clients to schedule appointments at their convenience. It also has integration with other scheduling apps and payment gateways, which is a great feature.
Puntos en contra
In my opinion, some users may find the price plans a bit high, especially if you are looking for additional features and team members.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
LIfe saver !
Revisado el 04-08-2023
Puntos a favor
Acuity Scheduling is so easy to work with and make life so much easier !!
Puntos en contra
I would not change anything at the moment but i would like to see cool new things
- Sector: Servicios financieros
- Tamaño de la empresa: 10.000+ empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Acuity Scheduling for Salon
Revisado el 11-09-2023
Compared to other scheduling applications I have used I like Acuity Scheduling the most. It the...
Compared to other scheduling applications I have used I like Acuity Scheduling the most. It the most user friendly and you switch seamlessly from scheduling to payment.
Puntos a favor
I like the fact that I can pay for my appointment within the same application that I scheduled it. I also like the level of detail for my service.
Puntos en contra
I personally did not have any items I did not like.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good to do Plan
Revisado el 06-08-2023
Puntos a favor
Its easy to use and has a user friendly interface.
Puntos en contra
Its not a best option when consider its money for Turkeys economical condition.
- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Acuity for Photographers is a Must-have
Revisado el 24-06-2021
Acuity scheduling has changed how i run my business in that it makes booking appointments super...
Acuity scheduling has changed how i run my business in that it makes booking appointments super easy.
I'm able to add an embedded link on my website and convert customers immediately.
They can book an appointment with us without having to go back and forth through text or phone calls.
My assistant is able to book appointments or even send direct links to our appointments to our clients and the client will book and pay on the spot without having to go back and forth in an email.
Puntos a favor
I love that i'm able to make appointments with buffers before and after the appointment so our calendar will be properly scheduled to prevent rushed or back-to-back appointments. I also like that if you were to make add-ons to your service, that the add-ons can also have their own time adjustment so you have enough time at your appointment to properly serve your clients
Puntos en contra
i don't like that i can just make a quick event and send it in an email like calendly, but to be honest, that's only important for zoom and phone appointments to gather details from a client.
I've been able to manage without that feature because that feature isn't the most important to our business. but that's just a dislike i had since i'm required to provide a dislike
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
One Stop Scheduling Tool
Revisado el 14-01-2021
Acuity continues to expand and refine the scheduilng features and options it offers it's users . I...
Acuity continues to expand and refine the scheduilng features and options it offers it's users . I use this platform for one on one meetings, group sessions, classes and multi-day events. I love that they offer numerous integrations making it super easy to get going. The help articles are truly helpful. Any glitches I have had have really just been a learning curve - the more I learn, the easier it has been to get the results I want. Totally a great tool for coaches and trainers.
Puntos a favor
Acuity is a great tool for scheduling individual sessions, as well as classes and packages for coaching or events. It is easy to use as an administrator, but what makes it great, is that it is easy and very familiar to users - people "Get It" pretty quick!
Puntos en contra
The way to set up coaching packages is good for the owner, but totally not user friendly. The client gets a code to be able to redeem their coaching classes. I would love for this to be easier and less burdensome on the clients. Also I would love a way for the administrator to be able to set up a client account/portal for the client...rather than having to push back to have them set up. Any steps that require client action - is a negative experience....
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An Industry Leader for a Reason!
Revisado el 30-12-2020
Puntos a favor
The navigation and naming are intuitive, plus every step or field has an accompanying explanation so I can be sure I am using it properly! This means I was able to walk myself through Acuity without pressure or time waste of needing to consume a bunch of FAQs or webinars. The doing and learning happen simultaneously! Yet, there is also great support should I still have questions.
I also love that the features are built for real life. For example, being able to block off the hours and days you want to work, blocking off time before and after appointments so you are not rushed back-to-back, and having the private appointment type option for inviting clients to book after I’ve established a relationship, rather than having a free-for-all available on my website. I also love that pre-meeting questionnaires and action items can be added for clients to create workflows.
I love that they have a test client built in by default! Acuity has really thought of everything.
Finally, both the app and browser versions are excellent! Thank you for having a great app, Acuity!
Puntos en contra
I didn’t see a clear place to find all available integrations. Yet, I really don’t have any true cons.
Razones para elegir Acuity Scheduling
Acuity has more integrations with other software I am already using (e.g. Kajabi) and, probably most importantly, Acuity came recommended by successful business owners in my field. Then I used the free trial to get acquainted and Acuity had such a clean interface and easy-to-use system. The value is clear. I want to have administrative stability, simplicity and effectiveness in my business. Acuity offers that.Software anterior
SchedulicityRazones para cambiar a Acuity Scheduling
Recommended by successful peers + proven value and customer support through free trials. I also appreciated the free extensions for the trial when I hadn’t had time to dabble yet. This again showed that Acuity understands people and was committed to providing a valuable customer experience.- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Is it worth it?
Revisado el 19-12-2022
Squarespace is a professional and user-friendly website-building platform that offers a range of...
Squarespace is a professional and user-friendly website-building platform that offers a range of features for creating and managing a website. The templates provided are modern and visually appealing, and the platform allows for a high degree of customization to meet the specific needs of each user.In addition to providing design and customization options, Squarespace also offers a variety of tools for managing a blog, online store, and booking system, making it a comprehensive solution for website management.The customer support team at Squarespace is responsive and helpful, able to assist with any questions or issues that may arise.Overall, Squarespace is an excellent choice for anyone creating a professional website with minimal technical expertise.
Puntos a favor
Easy to use: Squarespace has a user-friendly interface, making it easy for people with little to no technical skills to create a professional-looking website.Wide range of templates: Squarespace offers a wide range of templates that can be customized to fit your brand.Responsive design: Squarespace templates are designed to be responsive, meaning they automatically adjust to look good on any device, including smartphones and tablets.E-commerce capabilities: Squarespace offers built-in e-commerce capabilities, allowing you to easily sell products or services on your website.Good customer support: Squarespace provides 24/7 customer support through live chat, email, and phone.
Puntos en contra
Limited customization: While Squarespace templates are customizable to a certain extent, you may not have as much control over the design and layout of your website as you would with other platforms.Expensive: Squarespace plans can be more expensive than some other website builders, especially if you need to upgrade to a higher-tier plan to unlock certain features.Limited integrations: Squarespace has limited integrations with third-party tools and services, which may be a problem for some users.It's worth noting that Squarespace may not be the best choice for everyone. It's a good idea to carefully consider your needs and compare different website builders before making a decision.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use for business and customers
Revisado el 03-01-2020
Acuity is perfect for organising my 1-2-2 personal training sessions. It enables time to be blocked...
Acuity is perfect for organising my 1-2-2 personal training sessions. It enables time to be blocked off before and/or after a session as well as multiple calendars which I can use for mobile and studio thereby having different booking settings for each. The reminder emails and text messages mean that customers are much more likely to let me know if they’re not attending and overall prevent any issues with people not turning up for their session. The customer service is excellent.
Puntos a favor
Quick and easy to add a booking from the business end as well as customer end. The pricing tiers enable one to choose the best option meaning there’s no paying out for features that aren’t required. I particularly like the fact it sends out a reminder text message to customers which you can customise as you when you want them to receive it. I also like the way I’m able to add the number of rooms available in my facility and it will automatically ensure that these are not overbooked no matter how many coaches I have on the system.
For what it offers it is an excellent price.
Puntos en contra
I would prefer to use GoCardless as a payment processor and, as this is not an option, I use a different software for payments. The class booking could be better; again, I use a different system for this as I want to be able to add limits on to how far in advance a customer can book into a class and I want the class to show in my iCal regardless of whether someone is booked in or not, which at present it doesn’t.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Scheduling Software Highly Recommend
Revisado el 17-08-2022
It has many features and has met my needs without any hassels and is at a price that a small start...
It has many features and has met my needs without any hassels and is at a price that a small start up business can afford.
Puntos a favor
I love the ease of use and cost effectiveness of Acuity. Even in the free version they offer most of the options that someone would need. I upgraded to the paid feature to be able to accept payments when someone books. This saves me yet another step and lets me know that someone is serious if they are willing to pay at the time of booking. I had used Calendly for several months at the prompting of a business mentor before switching to Acuity. I was having my calendar constantly reset with my times wide open for people to schedule. If I did not check it every morning I ran the risk of someone booking an appointment during a time that I was not available. This is not only embarrassing but very unprofessional! I have not had this happen even once since using Acuity. I also use the notes feature during my discovery session I have all of the questions there that I typically ask and can record their replies.
Puntos en contra
Honestly I have not found one thing that i have not liked abut this software. It has allowed me to do much more that I was expecting.
Alternativas consideradas
CalendlyRazones para elegir Acuity Scheduling
My calendar availability kept being reset to wide open availability and people were able to book at times that I was not available.Software anterior
CalendlyRazones para cambiar a Acuity Scheduling
It was priced well and had all of the features that I needed and also had great customer reviews.- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Most flexibility/features, without compromising the simplicity of scheduling for clients.
Revisado el 28-12-2017
Puntos a favor
On the hunt for a 'good' scheduling software I tried out many free trials, and among those Acuity stood out. Acuity seemed to be the only software I could find that allowed me to customize different appointment types to my needs, without compromising the ease of use for my clients (e.g., simplicity and ease of use). I was able customize my automated reminders/confirmation emails AND text messages for each appointment type which was not available with all softwares (text message reminders, personally, has greatly decreased 'no shows'). The confirmation emails and reminders also have a re-scheduling button, which helped the hassle of dealing with rescheduling emails. Another selling point was the ability to sync Acuity to google calendar. On the user side, this allowed me to set availability based on my google calendar availability, and also see my appointment in google calendar. For clients, there confirmation email allowed them to add their appointment to google calendar. In summer here are other reasons why I chose Acuity: client scheduling is ascetically pleasing and super simple, ability to create multiple different appointment types with different features (e.g., intake forms, availability, duration, reminders ect.). This review is based of the feature I needed from Acuity, although Acuity has other really great features I plan on someday taking advantage of such as Rooms and Resources---great aspect to the software.
Puntos en contra
The overall con of the software is I found there to be a slight learning curve. Personally, I would say I am pretty tech-savvy and have some programming experience, so scheduling software should be pretty straight forward. However, I did run in to some trouble when creating appointments. Here are some examples: there seems to be a couple ways to set a particular setting such as the start time of the appointment and the amount of clients who can schedule the same appointment--both can be set in the calendar availability and specific appointment type availability (wonder which setting overrides the other??), still have not figured out how to have different appointment types on the same calendar with the same availability that CAN BE be scheduled at the same time without being considered 'over-booking' (solved this by adding appointment types to different calendars in Acuity), customer support pages videos seemed to be based on a later version of the Acuity so are not very helpful. I also have a suggestion based on the intake forms--The forms are useful, and a good feature but it would be nice if the form included some display logic like other survey platforms. For example, I ask clients if they would like to receive cash or gift card compensation. If the participant chooses gift card I would like another question to display that asks if they would like a gift card for amazon or wawa.