Opiniones de Zight (formerly CloudApp)
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Opiniones de 184
- Sector: Seguridad informática y de redes
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excellent sharing service
Revisado el 18-07-2022
Overall, CloudApp delivers the services that were the basis of its design. Nevertheless, development...
Overall, CloudApp delivers the services that were the basis of its design. Nevertheless, development must continue.
Puntos a favor
Allows me to create very short explanatory and demonstration videos to share with my collaborators.
Puntos en contra
Very insecure platform. Recurring large file upload and download failures. The team must make an effort to develop other features with security as a priority.
- Sector: Externalización/deslocalización
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Screenshot sharing done easy
Revisado el 11-01-2019
Puntos a favor
I LOVE how easy it is to share (or save) screenshots with your teammates. Once you've installed the app, is as simple as just pressing the keyboard shortcut, select what you want to record and presto! A link is automatically copied to your clipboard and sharing takes "paste", and that's it!
Aside from taking a full-screen screenshot or a partial one, you're able to record your screenshots in a video or a one-minute gif. It helps when you want to explain/show your teammate a process.
Puntos en contra
I don't have anything negative to say. The app has a bunch of cool features, but I only use it to share screenshots/recordings quickly to my teammates and haven't had any issues with it.
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Could be Great, But Not Quite There
Revisado el 22-03-2019
I bought it a couple of years ago, but gave up quickly as the desktop app was very buggy. It...
I bought it a couple of years ago, but gave up quickly as the desktop app was very buggy. It recently got an overhaul and I wanted to give it another shot. I love all the features it boasts, but with a buggy interface, it falls flat on it's face for me.
Puntos a favor
I like that you can easily make screen captures and record a video of your screen.
It is great that you have a lot of space to put these files for sharing.
The personalized domain option is very cool. It gives a good impression when you share content immediately from your own domain.
Puntos en contra
The PC Desktop app is too buggy still, it got a huge overhaul and I went back to it - wanting to love it. But it is not quite there.
I ended up going back to Lightshot for screen grabs and then setting up CloudApp on a different hotkey for recording a video of my screen.
It does weird things. If for example you have a dropdown box open on a website for a screenshot to show somebody what to select. Then when you hit the hotkey to make the screenshot, it automatically closes the dropdown box before making the screenshot.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
The handiest tool for image capture
Revisado el 22-12-2019
It is one of the handiest tools in my online toolbox and saves me a lot of time now that I don't...
It is one of the handiest tools in my online toolbox and saves me a lot of time now that I don't have to clip screenshots and then save them as images and upload them to an email. Now i can just paste the URL of the screenshot for anyone to see immediately
Puntos a favor
It is simple to use and makes sharing discoveries and problems with your team or with a support team so much easier
Puntos en contra
The Windows app has previously been a bit unstable and did not work properly for a while but recent updates have cured this.
- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Quickly share and embed videos!
Revisado el 04-12-2019
Overall its been a win for me and people are impressed when I share a video instead of just typing...
Overall its been a win for me and people are impressed when I share a video instead of just typing a response to a question they may have.
Puntos a favor
I work with a lot of people remotely and sometimes an email is not the best method to communicate. It's easier to record a video and share exactly what I need to. CloudApp solves that plus it easily integrates with my project management tool so people can just click and watch the video while in the app. I can also down the original file and upload it to other video sharing platforms like YouTube.
Puntos en contra
On a rare occasion, it can glitch when opening but it's a rare case for me. Usually, I just restart the application and its fine.
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
One of the best LTDs I've ever purchased. Great value and functionality.
Revisado el 25-05-2018
CloudApp is incredibly useful, user friendly and has become one of my favorite business and...
CloudApp is incredibly useful, user friendly and has become one of my favorite business and productivity apps.
Puntos a favor
As a tech enthusiast, CloudApp isn't the most exciting deal I've purchased, but it's actually by far one of the most useful ones. I'm impressed with how intuitive and useful this app is! It's reliable, user-friendly and has really streamlined my workflow.
Puntos en contra
I wish video uploads went by more quickly. It does seem to be a bit slower than other apps that do similar things, but this is only periodically, and overall, it's still a fantastic app that's been of great value to my business.
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Why doesn't every person have this on their computer?
Revisado el 26-06-2018
Puntos a favor
CloudApp is among the greats of computer utilities. It works flawlessly and looks great. I love how easy it is to annotate a screenshot or record my screen, but the best part is the unlimited online storage of content and the link I can share anywhere.
Puntos en contra
Hmm. Sometimes there are some little bugs, but the overall stability has improved a lot recently. I really can't think of anything else as it works so good.
- Sector: Investigación
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best screenshot app ever
Revisado el 15-11-2018
Good service to share details with your team giving design feedback, commenting system is good to...
Good service to share details with your team giving design feedback, commenting system is good to discuss the design, great tool to get your tech tutorials more attractive.
Puntos a favor
Cloudapp makes it so easy to record your screen. Making gifs is so easy with cloudapp. Just not that they offer tons of storage to save all your recording and screenshots. Commenting system just a charm and so helpful to let my designer know what changes I need on my website. I even use CloudApp on my blog where I write tutorials. This just a great service.
Puntos en contra
Never felt anything left just hoping for an android app launch soon.
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
This has quickly become one of my favorite apps
Revisado el 13-10-2017
Puntos a favor
It's incredibly simple to use and extremely fast. It does a great job with screen recording and screenshots, but we have found it to also be an excellent way to share design proofs with our clients. Just drop any large file over the icon in the Mac toolbar and it will automatically copy a sharing link to your clipboard - even if the file hasn't finished uploading. By the time you write up an email and send it, the file is uploaded and the sharing page is active. It is MUCH faster than using Dropbox, Google Drive, or any of the other tools we've used for sharing files. The sharing page is really nice, too. It has a simple feature for our clients to leave comments or annotate the files we've shared. We love this app. It's a huge time saver.
Puntos en contra
They have some nice integrations with Trello and Slack, but those aren't tools that we use. Hopefully, they'll add other integrations at some point.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best tool for screenshots, videos and gifs
Revisado el 25-03-2020
CloudApp skyrocket collaboration with my team. Everything going much faster than before.
CloudApp skyrocket collaboration with my team. Everything going much faster than before.
Puntos a favor
I use Cloudapp daily basis with my team and collaborators. The functionality of this app is more than great, every screenshot or GIF you create can be shared very quickly via sharable link.
Puntos en contra
I think I like almost every aspect of this app. More space on the free plan always warmly welcomed.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Big fan, love it!!
Revisado el 27-08-2016
I'm a huge fan of CloudApp. Been using them for the last 6 months. Started out where a few of my...
I'm a huge fan of CloudApp. Been using them for the last 6 months. Started out where a few of my team members in the customer support team were using it, so I jumped in to give it a try too. At first I was just using it to take a few screenshots here and there, but what ended up being hugely helpful in my day to day support workflow was being able to answer our customers questions with a quick custom video. We get a ton of questions from our customers but they don't always quite understand our documentation. We do our best!! But with CloudApp I can send a short video that I personally made in 10-15 seconds answering a question visually, rather than writing out a couple paragraphs of text.
Since we use Zendesk, I find myself wishing that CloudApp had a Zendesk integration. Usually I have to copy a short CloudApp link to a ticket or upload the gif directly but I'd love to see it made a bit easier.
Visual search had been really great so far too. Would love to see a Giphy integration so I can search for my stuff and maybe search for something that makes me or a team member laugh that I could share.
Last thing would be our Intercom client. We get a lot of customer tickets from our website and if I paste a link into a chat it doesn't show a preview. Intercom, if you're reading this, get that fixed!
Puntos a favor
1) Huge time saver.
2) A much easier way to show my team (or friends) a visual to answer a question.
3) Works extremely well in my support team
Puntos en contra
1) It doesn't have a Gmail/Chrome integration.
2) They don't have a great mobile app. There's a few in the App Store but none of them give as good as an experience as their Mac desktop app.
Respuesta de Zight
Thank you Carl for your amazing review!
It is greatly appreciated.
Best,
Derek Rey / CloudApp
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
All 28 people on my team use CloudApp! Screenshots & grabs are a 2nd language now.
Revisado el 26-08-2016
CloudApp is one of only three apps everyone on my team uses (along with Slack and Gmail). New hires...
CloudApp is one of only three apps everyone on my team uses (along with Slack and Gmail). New hires see us all using it constantly in chat, on Github pull requests, in bug 'repro' steps, over email, and in presentations, so they gravitate toward it and pick it up quick.
Over chat the screen recordings do an amazing job of demoing bits and pieces of UI or app behavior that are works-in-progress. This massively speeds up our feedback loops and removes a lot of verbal and written explanation. Long live the animated gif!
Github pull requests that make user-facing changes often include screen recordings that show before v. after. This lets more people note the change and, for small changes, can allow designers and product managers to give thumbs up without more than a glance.
And last, our bug reports benefit tremendously from screen recordings. Animated gifs ftw again! Saves on writing and explanation, making issues easily identifiable and reproducible by an engineer ready to fix it.
No one on the team will ever go back. Using CloudApp has become second nature to us now! And while most of it happens thanks to auto-expanded images in Slack or Github, there are crucial times we take advantage of CloudApp's notes features to illustrate a point, or its search feature to dig up an earlier example.
Puntos a favor
CloudApp upgrades habits we all have using desktop software (copy-paste and taking screenshots). You don't have to learn anything new--your habit suddenly just works better, and you can never go back.
Respuesta de Zight
Hi Jeremy,
This is Derek from CloudApp. I work with Julie. Thank you thank you thank you for this review! It is incredible and VERY appreciated!
Thank you thank you thank you!
Best,
Derek
VP of Marketing / CloudApp
- Sector: Educación superior
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
CloudApp Just Works
Revisado el 27-11-2018
I enjoy using CloudApp several times each day. You can set a custom domain to maintain branding...
I enjoy using CloudApp several times each day. You can set a custom domain to maintain branding across all links. It's easy to share a link and, if you wish, to download the linked file directly. It's not the only link shortening/sharing app out there, but it is clearly one of the best.
Puntos a favor
Once installed, CloudApp works very well, with options for creating GIFs, recording video and more. There are integrations right out of the box for Trello and Slack, and a variety of ways to annotate and share.
Puntos en contra
I use Droplr, too, and in some ways I still prefer its UI/UX, though CloudApp has improved by leaps and bounds over the past year or so. It's been recently bought by Microsoft—which can be a good thing or a bad thing (consider the Wunderlist saga). Time will tell.
- Sector: Consultoría de gestión
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Quality software product with amazing value for money and huge time-saver!
Revisado el 26-07-2018
Productivity.
Productivity.
Puntos a favor
CloudApp allows me to take screenshots and videos and upload them to their cloud app. I often have to make step-by-step tutorials and guides. I use CloudApp to take screenshots to outline steps. I have also used this to provide video walkthroughs and gif creations. The tool simply captures the screen image/video and directly uploads it into the cloud and gives you a shareable link. I didn't realize what a huge time saver this would turn out to be. The chrome extension and desktop app have become one of my most-used apps.
Puntos en contra
I have only a minor issue with this tool. The global standard keyboard shortcut for the undo feature, 'Ctrl + z' does not exist here. It would be nice if they could implement this feature. Also, there have a few instances (just one or two) where the audio lagged behind the video recording.
- Sector: Servicios de información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A must for Support team
Revisado el 14-05-2019
I have implemented the tool for our Support team and before this I have done research of similar...
I have implemented the tool for our Support team and before this I have done research of similar tools. Cloudapp had the best features, better price and a great support/customer success team which made it easy to implement.
Puntos a favor
With one simple shortcut you can create a screencast (Video or GIF), screenshot (with or without annotation) and send to your users in chat. Cloudapp has greatly increased our Support teams productivity.
It is also very useful for building reports or knowledge base internally as you can simply drag and drop the screenshots or screencasts to Atlassian. Very helpful when creating internal documentation for other agents.
Puntos en contra
It would be a great addition if the video screencast would also record audio (like screenflow) as sometimes we need the audio recorded as well which is happening on screen when trouble shooting or recording bugs related to the product.
- Sector: Software informático
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
One of my favorite apps
Revisado el 12-02-2019
Its a great little app that really helps my productivity. I would put in in my top 5 favorite...
Its a great little app that really helps my productivity. I would put in in my top 5 favorite tools I use daily. Not terribly expensive, and the monthly fee pays fro itself quickly.
Puntos a favor
CloudApp is one of the most handy tools for sending email attachments - even videos. Im a Mac user so it sits in my top toolbar. I simply drag in the attachment(s) and it creates the archive and link automatically. Not only that it copies the link to your clipboard so you can just paste it right into your email. It will "ding" and then you know its uploaded and ready to share. Short videos are really easy to make as well but selecting a screen area, pressing start and you ready to go.
Puntos en contra
My biggest complaint is that some servers detect the links as spam or untrusted. So in some cases the link will not work. Not sure why this happens but think there are some using the cloud app service who may be abusing it, thereby flagging spam filters. Ive tried to add a custom domain to the short link it creates (service allows this) but it does not seem to help this problem.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Great application to share screenshots and screen captures
Revisado el 29-09-2019
The ability to send ad-hoc screenshots and screen shares very quickly and easily to customers makes...
The ability to send ad-hoc screenshots and screen shares very quickly and easily to customers makes it so much easily to assist and help troubleshoot customer issues. Highly recommended for any customer support team.
Puntos a favor
Software is very easy to use. Use it to take screenshots and send them through to customers with a shortened personalized URL. You can also use it to take screen captures, as well as annotate and edit screenshots (ie. adding arrows, circles around important parts of a screenshot).
Puntos en contra
Software does one thing very well, not much to dislike about it. Just need to learn the shortcut to copy your screenshot and then the software automatically uploads the image to the cloud and saves a link in your clipboard to paste into what ever application you want to use to send that link.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
An easy win as an addition to your day to day tools
Revisado el 28-03-2021
CloudApp is totally worth a try, you'll use it every day and facilitate your team communication.
CloudApp is totally worth a try, you'll use it every day and facilitate your team communication.
Puntos a favor
CloudApp is super easy to use and very flexible to do both, screenshots and videos. My favorite features are the annotation tools and the fact that we can also download and save these as jpegs. This is a tool I use literally every day.
Puntos en contra
It's constantly being updated which is a bit annoying, but otherwise not an issue. Also creating a gif is really slow, so I don't like to use that feature too much.
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An essential tool that speeds up productivity in the easiest way possible - a perfect...
Revisado el 25-03-2018
It saves me a lot of time, making me much more productive.
It saves me a lot of time, making me much more productive.
Puntos a favor
The simplicity and utility, mixed with the time-saving logic-steps are what makes this tool so exceptional.
Simplicity; using simple (or user-defined) shortcut keys to capture parts of a screen as an image or video.
Simplicity; dragging any file onto a system tray icon to have it uploaded to CloudApp storage.
Simplicity; after a file has been uploaded, simply paste the auto selected link wherever you want to share it.
Utility; screenshotting, screen recording, file storage, file sharing, annotation, commenting; it's all there!
Logic-steps; auto upload and copy link to clipboard, auto-open into desktop annotation; these kinds of time-savers are well thought out, seamless and really help my workflow.
Puntos en contra
It'd tough to find anything but if I HAD to it'd be that, at least in previous versions of the desktop app, it was buggy; the auto-open for annotations didn't always work. That seems to have been resolved now though!
- Sector: Internet
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Great tool. Worst support ever
Revisado el 04-11-2019
It's a great to do screenshot easily, but the support team is not supportive.
It's a great to do screenshot easily, but the support team is not supportive.
Puntos a favor
When the tool it's extremely simple to use.
Puntos en contra
The customer team is inexistent, you can spend weeks with critical bugs not being solved
- Sector: Contabilidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Screen Sharing is Fun With CloudApp
Revisado el 10-11-2018
Puntos a favor
Just remember one shortcut keys combination to capture your screen (or two if you also want to record your screen), and you are good to go. Anytime you need to share anything on your screen, hit the key combo, and you'll get the link to the image/video ready to share.
Puntos en contra
There's no option to capture a window, and you can't pre-set the image/video size.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Helpful Features; Free version as well but more limited
Revisado el 18-02-2021
Puntos a favor
I love that I can quickly capture my screen or create a video (with webcam and audio as options) to share with a customer that I'm serving (or a team member to view).
The annotation tools are incredibly helpful as well.
Puntos en contra
At times the video doesn't save/upload properly, causing some frustration until resolved. This doesn't happen often (and never using the free version for some reason), but is frustrating when it does.
- Sector: Diseño
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Cloudapp - A really handy app to have in your arsenal.
Revisado el 30-08-2018
It has been great when it comes to showing both clients and staff, quick explainers.
It has been great when it comes to showing both clients and staff, quick explainers.
Puntos a favor
ITs simplicity.. Want to make a video or annotate a screenshot, it can be done in seconds. it then gets automatically uploaded online, and it gives you a link straight away to send to a client etc
Puntos en contra
it can be a bit buggy at times when recording video over 2minutes. This can cause issues where i make a video, and once i finished, it says that it didnt record properly.
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
CloudApp is great for easy screenshots or taking a video of your computer.
Revisado el 19-03-2018
Puntos a favor
I love how easy it is to take a screenshot - and that you can select the size of said screenshot. It's also nice to edit the image captured and copy the content into a message. The speed is also a plus!
Creating videos is also fairly easy and I love that after the video uploads I receive an alert with the link to the video already ready to go.
Puntos en contra
I've used CloudApp on both a Mac and a PC. CloudApp appears to be more sluggish for use with PCs and edited images are trickier to save. Far less issue with this using the Mac.
Occasionally, the image or video I've made fails to load, which can be extremely frustrating as I need to start over.
- Sector: Arquitectura y planificación
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
One of the most useful tools that I installed in my computer
Revisado el 21-12-2018
Puntos a favor
You can capture your screen and have a shareable link practically in one go. Just press the shortcut key combination and select the area that you want to capture.
Puntos en contra
Users can't pre-define the size of an area to be capture.