MYOB Business

3,8 (143)
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Calificación general

3,8 /5
(143)
Relación calidad-precio
3,5/5
Funciones
3,7/5
Facilidad de uso
3,8/5
Asistencia al cliente
3,3/5

70%
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Opiniones de 143

Ivan
Ivan
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A Solid Piece Of Software

Revisado el 04-09-2018

Puntos a favor

I have used MYOB for years, it's perfect for getting the job done, and easy to use.

Puntos en contra

Sometimes the ability to change or delete transactions is a little bit dangerous.

Elena
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good software, has been better few years ago

Revisado el 06-05-2023

I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer...

I loved that software in 2006, it was great, so easy to use. Now it is not hat great, customer support needs a lot of improvement. Yet I think other competitors have their problems and overall MYOB is the best soft for a small business.

Puntos a favor

I love the soft is so user-friendly. I have been using MYOB since 2006. As an accountant I use XERo, quickbooks, handisoft. I think that from the end user point of view MYOB still easiest business software. From an accountant point of view it is also very user friendly. It helps me fix the mistakes my clients made with an ease. Bank reconciliation used to be great, now, after some modifications it is much worse. Yet , overall I think that MYOB is still the sest business solution for a small business in Australia

Puntos en contra

Customer support is not existent. Many of my client switched to Xero or quick books because of terrible customer support in MYOB

Alternativas consideradas

QuickBooks Time y Xero

Razones para cambiar a MYOB Business

Easier to use, easier to fix mistakes. At the time XERo did not have general ledger details report which was an essencial
Lachlan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

IT business management

Revisado el 21-08-2023

MYOB allows simple business management but does not offer advanced simple integrations.

MYOB allows simple business management but does not offer advanced simple integrations.

Puntos a favor

MYOB allows for client management and invoicing from one system.

Puntos en contra

Using this system to manage an IT business is not the most innovative system and it has integration challenges from our PSA.

Daniele
Calificación general
  • Sector: Materiales de construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Best accounting software on market

Revisado el 19-11-2023

At first it was hard to get my head around, but once I used the support it was easy to ise

At first it was hard to get my head around, but once I used the support it was easy to ise

Puntos a favor

The depth of the accounting softwarealot more features than most

Puntos en contra

The annual subscription fee is a tad bit high

Respuesta de MYOB

Hey Daniele! Thank you for taking the time to share your thoughts, we really appreciate it. Cheers, Amanda.

Brian
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

MYOB XO - API Integration A Game Changer

Revisado el 28-07-2022

Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration....

Valiant went through a 3rd party Kilimanjaro Consulting Pty Ltd for our set up and integration. They were excellent and their customer service is great.

Puntos a favor

Due to the complexities of our business MYOB XO was the standout choice.

Puntos en contra

No real downsides to the system. As we were using Viberent as a custom software piece there were some glitches with the API integration but this is to be expected.

Ellsi
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Good to start but difficult with finer details.

Revisado el 14-01-2023

It worked well as a start package for the small business and didn't cost anything for the first...

It worked well as a start package for the small business and didn't cost anything for the first year so was a great starting option. However it was difficult to learn and take further with lots of niggly issues.

Puntos a favor

Good app availability to easily capture expenses and receipts. Simple to get started and underway with and often free with certain banks etc for the first year.

Puntos en contra

Beyond some basic functionality it was difficult to understand how best to do many things. In addition it was very difficult to reconcile amounts where a bank fee had altered the incoming amount. Often resulting in adjusting the original invoice rather than simply applying a fee during reconciliation.

Alternativas consideradas

QuickBooks Online y Xero

Razones para cambiar a MYOB Business

Ultimately it was offered free for a year so was a good starting point compares to paying.
Matthew
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Don't start your business accounting with a regrettable decision, look elsewhere!

Revisado el 18-05-2020

Underwhelming to say the least. I was partially sold on the fact that they have a customer service...

Underwhelming to say the least. I was partially sold on the fact that they have a customer service number to assist if need be, don't be fooled by this either, the call centre workers are rather unfamiliar with the MYOB product (unless I was unfortunate enough to speak with their newest member each time) and all my queries had to be looked up each time and they read answers from a screen which I could find on-line myself , they weren't able to elaborate nor answer any further questions I had outside of what was written in front of them.

Puntos a favor

Reasonably easy to use but have found Xero to be much better in almost every way.

Puntos en contra

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

Alternativas consideradas

QuickBooks Online

Razones para cambiar a MYOB Business

The only reason I foolishly chose MYOB was because of their time and name in the industry and I knew someone else who used MYOB and found them ok at the time but who is also now in the same situation as me and wanting to change over to Xero.
Andrew
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

If you know accounts, MYOB Business is for you

Revisado el 22-12-2023

MYOB Business was generally good and could not be faulted. It does what it claims to do and does it...

MYOB Business was generally good and could not be faulted. It does what it claims to do and does it well.

Puntos a favor

Very in-depth, detailed and robust application and accounting platform for seasoned Accounts Officers, Bookkeepers and Accountants.

Puntos en contra

MYOB Business was challenging to learn and become familiar with for those not used to large digital financial applications. Some training was required.

Respuesta de MYOB

Hey Andrew! Thank you for taking the time to share your experience. We're glad to hear that you have been unable to fault MYOB Business! Cheers, Mike.

Adam
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for payroll

Revisado el 17-06-2024

Puntos a favor

We use MYOB for our payroll and it is very simple and functional software

Puntos en contra

I don’t have a con for this software as we are very happy with it

Adam
Calificación general
  • Sector: Supermercados
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

MYOB Easy

Revisado el 25-09-2023

Puntos a favor

Application layout makes it easy to navigate

Puntos en contra

The upgrade feature needs to run in the background.

Thomas
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Thomas Review

Revisado el 08-07-2023

A great experience for first time accounting users.

A great experience for first time accounting users.

Puntos a favor

It's a great, easy to use product that would suit any type of business.

Puntos en contra

It's limited by that it doesn't allow multiple businesses for consolidated accounting, so it'll always lose to bigger systems.

Jennifer
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Ok platform at the time however went with Xero

Revisado el 14-03-2023

Puntos a favor

I needed the ability to access accounting transactions online.

Puntos en contra

What I liked least about MYOB business is that is was very limited therefore went with Xero.

Joshua
Calificación general
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Great software for small business

Revisado el 23-08-2022

Puntos a favor

User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop.

Puntos en contra

Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc.

adam
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

not to bad...quit easy to use.

Revisado el 18-09-2020

Customer service can be slow to respond. That said when you do get onto them they do know how to...

Customer service can be slow to respond. That said when you do get onto them they do know how to assist.

Puntos a favor

Simple and easy to use. A good range of add on products.

Puntos en contra

No real ability to grow with your business.
Its really only suitable SME

Anthony
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

MYOB Accounts Plus

Revisado el 03-11-2022

overall good

overall good

Puntos a favor

Online and off line accessMobile scanning of receipts

Puntos en contra

some search features could be better. Doesn't narrow down search when entering items or descriptions

Elizabeth
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Upgrade of platform rubbish

Revisado el 23-08-2021

Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.

Very frustrating, dissatisfaction and disappointment.
Will be looking at Xero.

Puntos a favor

Nothing about the new upgraded platform, all information has to transferred over.
Too many gimmicks of cartoon characters , boxes with useless information and graphs taking up half of the dashboard. Support of myob is very inexperienced and wasted 3 hrs on the phone to resolve payroll issues.
Did not ask or want the upgrade now paying more for a useless product.

Puntos en contra

Navigation is too complex, nothing is clear and simple.
Super is not calculated correctly, some of the information has not migrated over with the new platform had to re input details. A lot of wasted time.

matt
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

A must for any small business

Revisado el 08-07-2022

Puntos a favor

its ease of use, Its simple. Everything is a click a way all bookkeepers and accountnats will have access in the back ground to pullt he data they need to complete tax things

Puntos en contra

I would ideally like to see a scheduling app or component added which id desktop and phone friendly

Alternativas consideradas

QuickBooks Online
Lee
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

The software is good for a small entity but once you grow and need more detail it becomes a...

Revisado el 22-05-2017

For a small firm with limited reporting requirements it is okay but for any jobs with Work...

For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.

Puntos a favor

Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.

Puntos en contra

Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.

Joanne
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

MYOB - easy to use, does what you need

Revisado el 23-02-2021

Offers features that I need to do to manage the Company Financials. Support has been great and...

Offers features that I need to do to manage the Company Financials. Support has been great and responsive.

Puntos a favor

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

Puntos en contra

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

Alternativas consideradas

Xero

Razones para cambiar a MYOB Business

Pricing and easier to use.
Neil
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Where's the support?

Revisado el 04-01-2023

I would definitely not recommend this product when there are better ones on the market, such as...

I would definitely not recommend this product when there are better ones on the market, such as Xero.

Puntos a favor

It integrated with my previous payroll programme

Puntos en contra

Difficult to fix problems. Useless customer support. Currently on hold for 110 minutes and counting, and have been "first in the queue" for at least 40 minutes. Their support number is not easy to find and the wait times are unacceptable. Also, the payroll needs more steps than xero to pay staff and report to IRD.

Rani
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great software. Does everything we need it to do and more.

Revisado el 13-03-2018

Great accounting, and always updating with new features. Our accountant could just log in and do...

Great accounting, and always updating with new features. Our accountant could just log in and do our end of years immediately.

Puntos a favor

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

Puntos en contra

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

Usuario verificado
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Great software, but too pricey for my needs

Revisado el 02-11-2020

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome...

Good software with lots of useful functionality, but too pricey for my needs and too cumbersome compared to other options

Puntos a favor

MYOB will polished with lots of mine integrations and options.

Puntos en contra

There are a number of different portals with different purposes and I would get lost sometimes navigating the various sites.

Alternativas consideradas

QuickBooks Enterprise y Xero

Razones para cambiar a MYOB Business

I didn't choose it in the end.
Marcus  Maciej
Marcus Maciej
Calificación general
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

The interface is ok but the customer service is terrible

Revisado el 06-04-2018

Puntos a favor

I liked the layout of the software. It is generally easy to use. The colour palette and general design is quite pleasing to the eye.

Puntos en contra

It's quite expensive for a small business and of course they hide a lot of information before you purchase. At per month I could not enter more than 5 expenses per month! Ridiculous! Had to upgrade! Cancelling you account is very difficult and they will try and screw you out of every last cent. I will never ever use this company or software again. SO ANGRY at the account closing process. They might have stolen but it has cost them a customer and I will tell everybody I meet to avoid that software and company like the plague!

Arslan
Calificación general
  • Sector: Banca
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Software helps me to evolve in my career my much .

Revisado el 04-05-2018

The benefits are countless. I am really happy and exceptionally relaxed with using this software....

The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.

Puntos a favor

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

Puntos en contra

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

Jason
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Ongoing extortion, third world support, buggy and terrible reporting

Revisado el 27-08-2019

A can't imagine a business could do worse than this product, go elsewhere and save yourself the...

A can't imagine a business could do worse than this product, go elsewhere and save yourself the hassle.

Puntos a favor

It didn't fail on install... that's about it!

Puntos en contra

I paid for the full version of the software and not even 12 months in they are forcing me to pay for a subscription service as well! Having disabled single touch payroll for offline users they have made the software obsolete.

Support is terrible and slow, you'll quickly get sick of the on hold music. Doesn't matter once you've identified yourself as soon as you're transferred you'll have to do it again.

And the reporting is a waste of time (and paper), you can't even print a list of employees with their birthdays!