Opiniones de Sage Accounting
Sage Accounting
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Opiniones de 373
- Sector: Contabilidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
No tienes que ser experto en contabilidad para usarla
Revisado el 04-01-2023
Me gusta que puedes agrupar por nombre o por gl acc.
Me gusta que puedes agrupar por nombre o por gl acc.
Puntos a favor
Es un programa amistoso, si no entiendes algo vas a ayuda y te tiene mucha ayuda
Puntos en contra
No me gusta la acumulación de las vacaciones y enfermedad. Es un poco complicado llevarlo.
Alternativas consideradas
QuickBooks EnterpriseRazones para cambiar a Sage Accounting
Ya lo conozco- Sector: Comercio mayorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Excelente opción para PYME
Revisado el 22-02-2023
Como usuario es muy fácil y intuitivo de usar si uno tiene experiencia.
Como usuario es muy fácil y intuitivo de usar si uno tiene experiencia.
Puntos a favor
Ha sido un software facil de implementar y utilizar, excelente para llevar la contabilidad y facturación.
Puntos en contra
Opciones de informes financieros generados por el software.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
infinitos errores, no está adaptado a España.
Revisado el 31-05-2022
Un absoluto desastre. Desde que pasamos de Sage One a esto, nuestras cuentas ya no son claras. No...
Un absoluto desastre. Desde que pasamos de Sage One a esto, nuestras cuentas ya no son claras. No solucionan los problemas, y prometen cosas que no hace el programa.
Puntos a favor
Tiene potencial, cuando el programa esté acabado.
Puntos en contra
Faloos continuos, movimientos duplicados, hay que hacer ni se sabe de pasos para cada cosa, nada intuitivo.
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Sage Business Cloud - Cannot Do Business Without It
Revisado el 04-10-2019
Puntos a favor
I love the fact that my clients and I can share the same system in different locations. It also has an app that I can use on the go for invoicing and quotes.
Puntos en contra
Currently, I don't have any grips with the system.
Alternativas consideradas
QuickBooks OnlineRazones para cambiar a Sage Accounting
I have been a Sage Pastel user for over a decade. when I heard that there was a cloud-based system available that offered such powerful, yet simple to use features, I had to give it a try. I have not been disappointed.- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Sage for Small Companies
Revisado el 21-03-2024
Big thumbs up in all. I love using your product in the main.
Big thumbs up in all. I love using your product in the main.
Puntos a favor
Ease of use.
Speeds up reporting.
I have worked in a large organisations previously and this software generates the reports I was used to seeing as standard. They are standard in my chosen package.
You can call up latest bank detail automatically from your bank.
Monthly payment option to use the software.
Instant access even when you are out of the office, via the app, for viewing status of invoices.
Puntos en contra
Cost increase every year without option to debate it.
I do not need anything more than I have been using in the original package. I only use this software for convenience and could do all the work manually.
The bank feed has failed a few times. Support has always sorted for me but it is always inconvenient to have to trouble shoot and takes time to sort.
Respuesta de Sage
Thank you for your review, Gail. We're glad Sage Accounting is enhancing your reporting efficiency and providing the features you need. We understand your concerns about cost and bank feed issues and will feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
A wise decision for my business
Revisado el 08-09-2024
Puntos a favor
The website is user friendly. One of its best features is its integration systems. I can easily connect Sage Accounting with other software such as Quickbooks. It also connects with Stripe. This feature allowed my business to qualify for funding because it showed an overall history of my payouts and business stability.
Puntos en contra
Some of the more advanced features are included only in the more expensive plan which might not be affordable for every small business.
Respuesta de Sage
Thank you for your positive review, Bridgette! We're thrilled to hear that Sage Accounting's user-friendly website and integration systems have been beneficial for your business. Your feedback on the advanced features is valuable, and we'll consider it for future improvements. We're glad Sage Accounting helped you qualify for funding and appreciate your recommendation!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!
Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Contabilidad
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Dont use Sage Accounting
Revisado el 05-09-2024
Would not use sage accounting if you paid me to
Would not use sage accounting if you paid me to
Puntos a favor
I find it an awful system to use, there are no redeeming features
Puntos en contra
Everything about it is just terrible, i wouldn't use it
Razones para elegir Sage Accounting
To utilise cloud accounting prior to sage 50C becoming availableSoftware anterior
Sage 50cloud AccountingRazones para cambiar a Sage Accounting
Familiarity with the sage brand having used sage 50 for many many yearsRespuesta de Sage
Thank you, Steven, for your feedback on Sage Accounting. We're sorry to hear about your negative experience. We value your input and would like to resolve these issues. Please reach out to our customer support team for assistance.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Sector: Producción de alimentos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Good software whit good functionality
Revisado el 15-07-2024
Overall, great product. This has alot of functionality, including tracking expense, accounts...
Overall, great product. This has alot of functionality, including tracking expense, accounts receivable, inventory, etc.
Puntos a favor
The tracking mechanisims and integration into banking.
Puntos en contra
The financial reports such as balance sheets and P&L can be developed or customized to be more user friendly.
Respuesta de Sage
We value your feedback, Steffon. It's great to hear about the positive impact of Sage Accounting's tracking mechanisms and banking integration. Your suggestions for report customization are noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Accounting in small Charity
Revisado el 12-03-2024
Very good but as described above there is always room for improvement
Very good but as described above there is always room for improvement
Puntos a favor
It’s simple and efficient to use. It was also easy to implement and transfer data
Puntos en contra
There are some features which could be improved eg when email invoice out customer the invoice shows as being attached but you have to open the email to find any supporting documentation caused much confusion with customers Another example it would be helpful if documents ie contracts could be attached to customers and suppliers
Respuesta de Sage
Thank you for your review, Michael! We're glad to hear that Sage Accounting has been a valuable asset for your charity. We appreciate your insights on features and are committed to continuous improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Do not purchase
Revisado el 26-11-2023
Horrible experience, hard to use, does not integrate, way over priced
Horrible experience, hard to use, does not integrate, way over priced
Puntos a favor
Nothing, hard to use, does not integrate with other programs
Puntos en contra
Everything. Worse product for accounting ever
- Sector: Contabilidad
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
The most detailed accounting software
Revisado el 26-08-2024
It does a fantastic jobs when generating reports. Reports generated are too detailed and loved by...
It does a fantastic jobs when generating reports. Reports generated are too detailed and loved by the accountants. However, when it comes to user friendliness experience, there is a bit of struggle to understand how it works.
Puntos a favor
The quality and variety of reports generated which is useful for audit purposes
Puntos en contra
If you don't know how to use chart of accounts, you may end up creating a mess to the extent that your Trial Balance does not tally!
Respuesta de Sage
Thank you, Preeti, for your detailed review of Sage Accounting. We're glad you find the report quality useful for audits. We acknowledge the challenges with the chart of accounts and will work on improving user-friendliness. Your feedback is invaluable to us!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
LOVE sage accounting
Revisado el 05-09-2024
I really like the software. It is user friendly and easy to pick up. More of our clients are using...
I really like the software. It is user friendly and easy to pick up. More of our clients are using this software and we are using this software more and more and each time its a breeze to use.
Puntos a favor
The reports and how easy they are to edit and personalise. We use the software for some audit clients and its very accessible and adaptable. It is good to always have a live, up to date version of our clients records, the online version of Sage tends to be better as you can login from anywhere.
Puntos en contra
I prefer the view on Sage 50 desktop of customers and sales and suppliers and purchases. I think it is easier to drill down into transactions, errors, and issues on the desktop version.
Respuesta de Sage
Thank you, Lauren, for your positive review of Sage Accounting! We're glad you find the reports easy to edit and personalize. We appreciate your feedback on the desktop view and I'll pass it on internally.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Comercio mayorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Accounts with sage
Revisado el 07-10-2024
Have had no problems with this set up but I personally feel it could be a bit more developed
Have had no problems with this set up but I personally feel it could be a bit more developed
Puntos a favor
Liked could connect to clients device so no need to go on-site could work from home
Puntos en contra
I do think it could be a bit more clearer and shorter to use
Respuesta de Sage
Hi Denise,
Thank you for sharing your thoughts on Sage Accounting. We're pleased to hear that you found the remote connectivity useful. We appreciate your feedback on clarity and usability, and we're committed to making continuous improvements.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A good all round accounting product, good integration, but pricey as the users increase
Revisado el 22-11-2022
We replaced Sage50 with Sage200, and also Sap B1 was migrated to Sage200, with the help of Sage...
We replaced Sage50 with Sage200, and also Sap B1 was migrated to Sage200, with the help of Sage partners at TN4 this was a relatively pain free migration in all cases, and they all worked well to meet our timescales and requirements, as well as helping us find other partners to integrate Sage200 with other related solutions such as barcode scanning, shipping, and MRP solutions that are not in Sage out of the box.
Puntos a favor
This software does everything a small, medium or relatively large sized business would need. The backend database is SQL server, so it's fast and well structured, and we found lots of modules and external products integrate well with it.
Puntos en contra
Implementation and training needed external consultants to do it at scale and at speed. The licence model is per user, so as soon as you start adding quite a few employees the cost of running the software gets rather pricey, though it's comparable to SAP B1 for example. We used our own servers to host the application and database, and although it's called "cloud" it's really not, but perhaps in the future.
Alternativas consideradas
SAP Business OneRazones para elegir Sage Accounting
Sage50 could no longer cope with the number of transactions due to its outdated database setup, and SAP B1 was migrated across when we acquired a business that used this but needed to be integrated.Razones para cambiar a Sage Accounting
We already had Sage 200 Business Cloud Accounting so it was logical to migrate everything into this, also SAP B1 was slightly more expensive.- Sector: Arquitectura y planificación
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Sage Accounting
Revisado el 12-03-2024
Puntos a favor
Works well being an online, cloud based product - like being able to have multiple users (all of the directors) access accounts reports and information from wherever they logon as opposed to having to pay for multiple user accounts or all use a single machine in the office.
Puntos en contra
Lack of budget reporting is frustrating as is not being able to fully interrogate double entry journal records.
Alternativas consideradas
XeroRazones para elegir Sage Accounting
Looking for a cloud based product that was better suited to our requirementsSoftware anterior
Sage 50cloud AccountingRazones para cambiar a Sage Accounting
UK based data so happier from a GDPR perspectiveRespuesta de Sage
Thank you, Kevin, for your insightful review! We're glad our cloud-based solution meets your needs for accessibility. Your feedback on budget reporting and journal interrogation is great to help our continuous development. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Awesome Accounting System if you can afford it!
Revisado el 21-10-2022
The overall experience is definitely good and it's worth every penny if one can afford it.
The overall experience is definitely good and it's worth every penny if one can afford it.
Puntos a favor
Sage Accounting application improved our efficiency and business processes by much. It's features are integrated and there's no functional flaws at all; we can trust it's reports!
Puntos en contra
When you have 10+ users, it'll be a bit expensive to maintain Sage. Besides, initially the learning curve to get accustomed to it's features may take some more time for the traditional ERP system users
Razones para elegir Sage Accounting
NetSuite was very very expensive to maintain and also it's product support team was very slow to respond.Software anterior
NetSuiteRazones para cambiar a Sage Accounting
Sage has all the features that we necessitated and it was within our budget- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Sage accounting review
Revisado el 10-05-2024
All good except Bank feeds on certain banks not working
All good except Bank feeds on certain banks not working
Puntos a favor
Easy to use and to explain to clients jhow to use
Puntos en contra
Bank feeds that do not work on certain banks
Respuesta de Sage
Thank you for your review, Jolanda. We're glad Sage Accounting meets your needs and allows for efficient cloud collaboration. We acknowledge the bank feed issue and will share this feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Sage Opinion
Revisado el 12-03-2024
Not overly impressed
Not overly impressed
Puntos a favor
Standard procedures necessary for a small business.
Puntos en contra
See comments above. It is impossible to communicate by e-mail. Have wanted to send details of Sage invoice payments to Credit and Collection Department but without success. They have threatened cancellation because of perceived non payment of a couple of pounds.
Razones para cambiar a Sage Accounting
Did not want North Americanisation. Thought it was a good idea at the time.- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Small Business Sage Cloud Accounting
Revisado el 12-03-2024
Excellent, I am always surprised each time I speak with one of your support desk team, just how...
Excellent, I am always surprised each time I speak with one of your support desk team, just how charming, patient and informed they are.... don't ever change that please. Im a fan .
Puntos a favor
Simplicity and exception support staff, well trained and friendly
Puntos en contra
wish it had easier search options, that it would recognise more key words when seeking a specific transaction.
Alternativas consideradas
QuickBooks OnlineRazones para cambiar a Sage Accounting
reputation and confidence that I had a recognised brandRespuesta de Sage
Thank you for your glowing review, Jeff! We're thrilled to hear about your positive experiences with our support team and appreciate your feedback on the search functionality.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Construcción
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Sage
Revisado el 27-09-2022
Excellent, the more you learn about the software the more possibilities to improve your business,...
Excellent, the more you learn about the software the more possibilities to improve your business, an all in one package.
Puntos a favor
With starting on a new venture it was imperative to start off with the right software, Sage gives us everything we currently need in terms of invoicing, banking, ensuring all payments (in & out) are allocated, plus the flexibility to set up your own product codes & pricing structure specific to our business.
Puntos en contra
I would like to see a word search feature included in the invoice and purchasing section, rather than have to go through individual invoices to find the product I am looking for.
Alternativas consideradas
XeroRazones para cambiar a Sage Accounting
Used Sage when working in another industry so familiar with some of the processes.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Possibly the best accounting software we've ever used
Revisado el 09-11-2017
Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to...
Using Sage One allowed us to combine our Accounts and Payroll systems into one. It makes it easy to manage our accounts from any location and on any device. It also removed the worry of backing up and securing our accounts records.
Puntos a favor
The fact that Sage One is cloud based, is probably the best feature. No more endless backups and annoying updates to perform. Everything is taken care of and the support team are amazing. It's also simple to grant access to your Accountant, who can then do whatever that need to when it's your year end etc.
A very clear interface provides an overview of your current situation and makes it easy for you to do your everyday tasks like entering and raising invoices, or checking who owes you money. You can easily produces account statements and everything can be emailed straight to your customers, so far less physical paperwork.
Puntos en contra
The Invoicing template choices are limited, but with a bit of creativity, you can definitely make something you can work with. The thing that needs the most attention is the method by which invoices and statements are emailed out. they appear to be from the email address you give the system, but are sent by Sage. Consequently, some clients weren't receiving their emails. We just turn any invoices into PDF's and email them ourselves. No big deal as we are still paperless, but it would be nice if we didn't have to. hopefully something that will be addressed on a future update.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Sage accounting
Revisado el 30-04-2024
Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every...
Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every time,
Puntos a favor
Banking helps so much, reconcile is easy to do. Invoices help keep up to date on payments
Puntos en contra
Having to put all the customers in with all there details,
Respuesta de Sage
Thank you, Sandra, for your glowing review. We're thrilled that Sage Accounting's banking and invoicing features are making your work easier. We appreciate your feedback and are always here to support you.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Sector: Servicios financieros
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Awesome Account Software for all your needs
Revisado el 18-01-2023
Sage Business cloud accounting has been a huge relief for my finance department making their...
Sage Business cloud accounting has been a huge relief for my finance department making their records traceable.
Puntos a favor
The cloud deployment makes it a perfect solution
Puntos en contra
Adoption of multi factor authentication before users can login
- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Shocking support and behaviour from their new online shop division
Revisado el 18-09-2018
We had been one of their first online store users when SAGE started with their online store offer....
We had been one of their first online store users when SAGE started with their online store offer. Then the support and customer service was outstanding. Sadly they outsourced their online shop to another company and we needed to move our existing online shop to a new platform. One would think that "SAGE" would facilitate this move for free, as the old platform was discontinued. Well that was not so, we ended up paying a large sum of money for the move. The service level of the new "SAGE" company was horrific, the treatment we received was shocking, everything took weeks and months to finalise. We ended up doing most of the work ourselves and then received a bill for their general set up package and for re-directing the pages to the new site. Unbelievable and shocking! We are also using their accounting software that we like, if we find another way of integrating the accounting part easily with another online shop provider, we will move. They do not deserve our business as they clearly don't appreciate loyal and long standing customers.
Puntos a favor
The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!
Puntos en contra
the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Sage Accounting For Us
Revisado el 21-03-2024
Puntos a favor
The cloud version of Sage works well for our business. We all have access to the same product which is up to date at all times.
Puntos en contra
The difference in price between the packages. We currently have Sage Accounting and were looking for a multi location stock programme. This would be on Line 50 Advanced which is over £150 per month difference in the price.
Respuesta de Sage
We appreciate your feedback, Corinne. It's great to hear that the cloud version of Sage is working well for your team. We understand your concerns about pricing, your insights are crucial for our improvements. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
