Insightly

4,0 (660)
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CRM para mantener relaciones de por vida con los clientes.

Calificación general

4,0 /5
(660)
Relación calidad-precio
4,0/5
Funciones
3,9/5
Facilidad de uso
4,0/5
Asistencia al cliente
3,8/5

79%
Un ha recomendado esta aplicación
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Opiniones de 660

Mónica
Mónica
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Herramienta completa para gestión de ventas

Revisado el 16-03-2023

Puntos a favor

Lo puedes integrar con apps de uso diario como Gmail, mailchimp y outlook. Ofrece una variedad de herramientas para la gestión de proyectos, desde la creación de tareas y seguimiento de tiempo, hasta el establecimiento de objetivos y fechas límite. En este sentido es bastante completa. También automatiza procesos

Puntos en contra

Me ha resultado difícil de aprender y un poco complicada. Te da muchos usos para personalizar y a veces es mejor que cuanto más simple sea, más efectiva para el uso diario.

Alternativas consideradas

Zoho Social y Copper

Software anterior

Capsule, Freshsales, Agile CRM, Bitrix24 y Copper
Jenniffer
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

La mejor aplicación Insightly

Revisado el 29-10-2022

La aplicación hasta ahora no tiene ninguna queja al contrario funciona de maravilla

La aplicación hasta ahora no tiene ninguna queja al contrario funciona de maravilla

Puntos a favor

Que tiene funciones impactantes a más de eso es muy sencilla de utilizar

Puntos en contra

No tengo quejas al respecto esta aplicación es una maravilla

Abel
Abel
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Avis insightly

Revisado el 11-10-2023

I like this software because of its performance and ease of use accompanied by very simple...

I like this software because of its performance and ease of use accompanied by very simple functionality and I don't blame it for anything at the moment which is rare

Puntos a favor

high-performance, easy-to-use software with very simple features

Puntos en contra

I find no disadvantages for the moment good for competing

Elizabeth
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Good for a small company

Revisado el 30-05-2024

Puntos a favor

I like the project management, pipelines, and the ability and ease of adding tasks and comments to various objects.

Puntos en contra

There are so many objects and fields, it takes new users a while to get accustomed to the interface. It also does not have intuitive searching and looks for verbatim entries

Nathalie
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Useful & inexpensive CRM system for growing businesses

Revisado el 03-03-2023

Overall is has been satisfactory although, some details that need improvement can turn things into...

Overall is has been satisfactory although, some details that need improvement can turn things into a much better experience.

Puntos a favor

It is easy to use and easy to navigate.It does not take much time to get used to all features and to understand how the features work.The best part of Insightly, is the customer support is very responsive and always follows up on requests.They also helped us all the way to achieve our goals as a company.

Puntos en contra

Some parts of the software need more work and also new features like Service has too many glitches and some functions do not work properly even though have been revised and "fixed" many times.I wish it was more seamless to work with.

Alternativas consideradas

Salesforce Sales Cloud y monday.com

Razones para elegir Insightly

The main reason was the other product was more expensive and we also wanted to expand and connect all of our platforms in one place.

Software anterior

Zendesk Suite

Razones para cambiar a Insightly

Insightly offered a less expensive package overall and they offered a more personalized customization to our business. One of the big factors apart from the price was the initial presentations of the Insightly products were very professional and helpful.
Saumil
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Insightly Has Been a Scalable CRM Tool

Revisado el 29-04-2024

Puntos a favor

I like the scalability of this CRM solution.
Insightly is easy to use and simple to set up.

Puntos en contra

I have zero dislikes concerning Insightly.
Insightly is amazing.

Chrisarn
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Insightly's Features are Incredible, Making It a Top Solution

Revisado el 30-04-2024

Puntos a favor

This customer relationship management software has been functioning brilliantly.
I like how Insightly has been reliable and easy to implement.

Puntos en contra

Insightly has been sensational.
I do not dislike Insightly at all.

Joseph
Calificación general
  • Sector: Maquinaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Insightly Has Been a Powerful CRM Solution

Revisado el 29-04-2024

Puntos a favor

This CRM solution has been easy to use and dependable.
I like the efficiency of the features of Insightly.

Puntos en contra

I do not dislike Insightly at all.
Insightly has been so efficient to use.

Amanda
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Solid & Easy to Use CRM

Revisado el 11-06-2024

Puntos a favor

Very user friendly, custom views for all users is great, reporting is excellent. Custom modules have their limitations but have worked very well for our business so far.

Puntos en contra

There needs to be a better way to link related requests to opportunities.

Holly
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

We love Insightly

Revisado el 11-04-2024

Puntos a favor

Ease of use. Easy CRM tool. We are happy with the services and options.

Puntos en contra

We haven't found a con as of yet! We are happy.

Parker
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Insightly Review

Revisado el 30-05-2024

Puntos a favor

I really like how easy Insightly is to use. It is pretty streamlined.

Puntos en contra

Since Insightly is so streamlined, it is hard to make in-depth automations, especially when it comes to actions between different objects

Adam
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Insightly feedback

Revisado el 19-04-2024

an extremely useful product and runs a core part of our business

an extremely useful product and runs a core part of our business

Puntos a favor

the ease of use and wide range of plugins

Puntos en contra

the restrictions on the marketing journeys

Phil
Calificación general
  • Sector: Práctica de la abogacía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product with great customer service

Revisado el 25-08-2023

It has been fantastic. Not one single issue.

It has been fantastic. Not one single issue.

Puntos a favor

Once the system is customized for you, it is really easy to use.

Puntos en contra

The time it takes to customize it for me.

Marek
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Insightly Review

Revisado el 23-05-2023

Overall, my experience with Insightly was positive. The platform provided a robust CRM solution...

Overall, my experience with Insightly was positive. The platform provided a robust CRM solution that helped me streamline my customer relationship management processes. The user-friendly interface and comprehensive features allowed me to effectively manage contacts, track communication, and collaborate with my team. The reporting and analytics capabilities provided valuable insights into my business performance. Although there were limitations in customization options and room for improvement in customer support, my overall experience with Insightly was satisfactory. It contributed to improving my efficiency in managing customer relationships and driving business growth.

Puntos a favor

One of the things I liked most about Insightly was its comprehensive CRM functionality. The platform provided a user-friendly interface that made it easy to manage and track customer relationships. The contact management features allowed me to store and organize all relevant customer information in one place. I also appreciated the seamless integration with email, allowing me to track and log communications with clients. The task and project management capabilities were robust, helping me stay organized and collaborate effectively with my team. Additionally, the reporting and analytics tools provided valuable insights into my sales pipeline and overall business performance.

Puntos en contra

While Insightly had many positive aspects, one thing I liked least was the limited customization options. I found that certain aspects of the platform, such as the dashboard and report customization, were somewhat restricted. It would have been beneficial to have more flexibility in tailoring the system to fit specific business needs. Additionally, the customer support could be improved. There were instances where I encountered technical issues or had questions, and the response time and resolution process could have been more efficient.

Anil
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Creative Alliance Review

Revisado el 19-07-2023

Our daily task scheduling, contact database management and tracking our sales have been simplified...

Our daily task scheduling, contact database management and tracking our sales have been simplified by Insightly so thank you to the makers of this software.

Puntos a favor

Insightly has given us an ability to keep track of all our sales and all our clients' contact details so that we can contact anyone promptly. It is one of the bets CRM softwares and it is free for limited users and we don't need more users in our company so this software has become very useful to us.

Puntos en contra

There is not much cons but just one that we have found. Email integration could be improved. Other than that it is fine.

Sujata
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

A very useful software

Revisado el 09-09-2023

It seems like a very useful software for small companies like us and it does a great and useful job...

It seems like a very useful software for small companies like us and it does a great and useful job of contact database management, which we are in need of. Will be getting the full version soon so we will know more about it in detail,

Puntos a favor

In the free trial version, I am liking the contact database structure of the software and ability to manage them in a simplified way. Clients can be contacted directly and vice versa for any sales feedbacks or any product issues. It is a very good CRM software.

Puntos en contra

So far there are no any cons. However, we will know more after we get the full version of the software.

John
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great CRM! Keep track of your contacts, leads, opportunities, and sold projects!

Revisado el 08-03-2023

I use to be our lead intake manager and now I work in sales. I think that my overall experience...

I use to be our lead intake manager and now I work in sales. I think that my overall experience with Insightly is great! A little hard to set it up but once you have everything in line it works just as it should!

Puntos a favor

All in one data base for all information regarding clients, sales, operations, marketing, etc.

Puntos en contra

It's a little bland and it's semi difficult to set up to work well for you. Once you've got everything dialed in though it works like a charm!

Alex
Calificación general
  • Sector: Edición
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Insightly — Helpful and Informative

Revisado el 03-03-2023

Insightly is a great tool for organizations to manage large amounts of data and clearly visualize...

Insightly is a great tool for organizations to manage large amounts of data and clearly visualize their progress via reports. It requires a certain level of competency to use effectively (the number of folders and tabs can get overwhelming for the unitiated), but the program itself works great.

Puntos a favor

I appreciate how Insightly easily allows us to organize large amounts of data, create clearly-readable reports, and allow each department to clearly see the progress of each individual project — synthesizing our results to maximize effectiveness.

Puntos en contra

My only main issue with Insightly is the occasional lag that crops up from time to time. When updating a contact or re-organizing a report with additional contacts, it sometimes takes a while for the results to appear. Additionally, sometimes I'm randomly logged out, which momentarily breaks my focus.

Jason
Calificación general
  • Sector: Empaquetado/entrega de mercancía
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Best CRM

Revisado el 13-03-2023

Puntos a favor

Very customizable and able to tailor the platform to fit the needs of sales. Straightforward pipelines. Lead/contact management is crucial to our business, and this platform helps store them in one spot which can easily be looked up. Email leads/contacts straight from the platform with pre-written messages.

Puntos en contra

The email notification about tasks being updated or changed could be cleaned up. 3 seperate emails for someone updating a task, the pipeline moving to a different stage, and a new task for me. Would like this to be more simplified, especially if someone uploads a file into my opportunities - too many email notifications to sort through.

Usuario verificado
Calificación general
  • Sector: Envases y contenedores
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Great economical CRM with custom automations and 3rd party integration

Revisado el 11-03-2023

Overall fairly good. Took our business a while to optimize and customize the experience for our...

Overall fairly good. Took our business a while to optimize and customize the experience for our enterprise.

Puntos a favor

Custom automations, 3rd party integration

Puntos en contra

Last of a robust phone system integration and the last of a prospecting module

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Insightly is Right Sizedly!!!

Revisado el 13-03-2023

It's great

It's great

Puntos a favor

It does just what we need with a little modification to our methods

Puntos en contra

This tool can't do everything like a tool like Salesforce CRM. It also doesn't require a full time Admin like Salesforce.

Alternativas consideradas

Salesforce Starter

Razones para cambiar a Insightly

It was solving the problem
Ralph
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

User Friendly

Revisado el 17-03-2023

Good

Good

Puntos a favor

Insightly has been user friendly since, easy to navigate

Puntos en contra

Sometimes there are bugs wherein you were able to save the changes but it does not reflect asap

Erica
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for Small Companies

Revisado el 02-03-2023

Puntos a favor

The Insightly platform is user friendly and easy to access at an affordable price. It is a great tool for sales forecasting, sales management, and as a CRM. I would recommend it to anyone looking for a useful, customizable tool that is good to manage a small company.

Puntos en contra

I can't say anything bad about insightly. It does exactly what we need it to.

Alternativas consideradas

Salesforce Platform

Razones para cambiar a Insightly

Price
Larry
Calificación general
  • Sector: Gestión de inversiones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Insightly with IAA

Revisado el 17-03-2023

It has been pretty good. I would just like for my calls to be tracked in activity.

It has been pretty good. I would just like for my calls to be tracked in activity.

Puntos a favor

Tracking past activities and sales opportunities.

Puntos en contra

Not being able to track phone call activity.

Jonathan
Calificación general
  • Sector: Energías renovables y medio ambiente
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Benefits of Insightly

Revisado el 17-03-2023

Insightly helps me keep every stage of my project neatly organized, from lead all the way to...

Insightly helps me keep every stage of my project neatly organized, from lead all the way to completion.

Puntos a favor

I use insightly on a daily basis. If everything weren't organized and conveniently accessible, my overall productivity would be reduced.

Puntos en contra

The UI could look a bit smoother, although that mostly comes down to personal preference. In terms of usability and functionality, everything is there.